Interesting one here. Cracked my laptop screen and had to disable touchscreen. Look around to get it fixed, people love Device Surgeon. OK, let's check it out. We talked for awhile, got the problem diagnosed, the guy at the desk called the owner to confirm the part being ordered, great. Get to a week later, I call back about the part because I need it replaced. "Oh, $, we never got that ordered. I was mowing my lawn when he called me and..." Oh boy. Not good. Let's review: * Immediately refunded my deposit * Continued investigation and found they DID get it ordered * Did not demand a new deposit * Continued tracking the package, even though it seemed to be lost - well beyond the expected Tuesday-Wednesday timeframe. * It arrived while I was at work, really didn't have time to fix it. But he called me up to let me know and we worked out a time - he personally promised to set that time aside for me. I showed up, he confirmed it was the right screen, we went through some tests - it was glitchy - then he rebooted and it seems to have unglitched. As I now touch my screen to confirm, Device Surgeon got it done. They fought the mail, they put the customer first, and navigated a tricky situation successfully. Support your local businesses when they support you. read more

Dropped my phone in the water while docking my boat and it ended up sitting underwater for probably 20 minutes before we finally got it back. Thought it survived at first but later on the phone completely died and I was pretty convinced all my photos and stuff were gone for good. Someone told me to check this place out and I'm glad I listened. Alper was the one helping me and somehow got the phone working long enough to transfer everything over to my new phone. I honestly didn't think there was any chance of saving it. Super nice guy great service and they seriously saved me from losing a ton of important stuff. Couldn't thank them enough and definitely recommend this place. read more

I can't say enough about Device Surgeon! Alper was knowledgeable, friendly, honest - and all the other good stuff! I highly recommend this business! read more

I highly recommend Device Surgeon for any issues with your devices. I dropped my iPhone and shattered the camera, and after having bad experiences with other repair places, I decided to try Device Surgeon based on their many positive reviews. Alper did not disappoint! He is incredibly knowledgeable and helpful. He worked on my phone right away and had it completely fixed in under 10 minutes. His prices are extremely reasonable compared to other places, and he is truly the kind of person you want to give your business to because he is honest, skilled, and fair. After several not-so-great experiences elsewhere, I am so relieved to have finally found a trustworthy place for tech repairs. I will definitely be returning, and I absolutely recommend Device Surgeon to anyone who needs a repair done right. read more

Walked in no appointment and was out the door 10 minutes later with my phone looking brand new. Great personable service. Will come back!

Alper is a very honest family man. His work is very good and his prices are more than reasonable.

Nice and competent Thank you for fixing my keyboard on my Mac Pro! You were highly recommended on Next Door and I am glad that I decided to go with their recommendation! see you next time with my other devices ... read more

Top notch. Awesome repair for my ipad air screen that my son destroyed. Got in contact with Alpher and same day quote with repair. Just in time for Christmas. Thanks so much for your help, my new go to guy for my clumsy family. 100 read more

Device Surgeon - Mobile Phone Repair Near Me - Boonton, New Jersey

I highly recommend Device Surgeon. Alper, the owner, is super knowledgeable, very friendly and helpful. My laptop was not functionIng. On a friend's recommendation, I took my device to Device Surgeon. I needed to replace the laptop. He gave me guidelines on what to look for which helped me so much. I will only go to Device Surgeon! Outstanding customer service!!!! Carol S read more

This place is incredible, the services were great and friendly staff. I brought my husbands phone and within minutes (yes like 15-20 minutes) his iPhone was back to brand new. I called the morning off and was able to bring it in the same day couldn't ask for better customer service. It's been a couple months since we've been here and the phone is still in perfect shape. read more

Alper is amazing- he immediately identified my phone's issue & fixed it skillfully & quickly. Great customer service, hands down the best, fastest, affordable place to go. Highly recommend! read more

In 30 minutes Alper had my phone working again (the speaker was all messed up, I could only take incoming calls on speakerphone). He saved me from having to buy a new phone and I had a nice conversation with him. The night before I used Yelp to message inquiring about his store hours and I had a response in under 3 minutes. This little gem of a store will save you the headache and hassle of dealing with the apple store or Verizon! read more

Buyer beware! We had an iPhone 7 battery replaced at Device Surgeon and the battery is basically useless 3 months later. Battery initially indicated 99% "Health", but quickly degraded over the next two months to a health rating in the 60% range. Now, the phone barely lasts 1 hour during use. Well, maybe we got a bum battery. It happens. But when we brought the iPhone back to ask if they would swap out the obviously defective battery, we were turned away. Device Surgeon just said they don't provide any warranty and there was nothing they could do. Great; thanks for taking my $75. As a business, the least they could have done is swap in another battery. What could it have cost them? $6-7? We can only ascertain that they are using cheap/defective batteries, charging a premium for them, and looking the other way when confronted with any issues. First Time/Last Time customer. read more

Do not waste your time going here. I dropped off an iPad to have the charging port fix. After two days of them having it and spending $100.. It's still broken and their customer service was horrendous. The guy was rude and couldn't even tell me what model or generation of the iPad piece they supposedly ordered and fixed. Not happy about this and will not be returning. read more

Fair price $120 to fix cracked screen on iphone. I walked in and repair was done in 15 minutes. I would use them again for repairs.

Alper is amazing!!! I brought him my broken xbox series x, and he took apart and fix the hdmi cable port and gave me an amazing Price!!! He is knowledgeable tech and all round nice person. Would recommend him to everyone. read more

They always fix my broken and non functioning things! Price is good to fair, they are quick and super friendly!

I needed a new usb port for my samsung galaxy s10+ alper got it all done in less than 24 hours (including getting the parts and whatnot). Was helpful and communicative throughout. Would highly recommend read more

I've meant to write a review since I've been here a bunch of times over the past months/ year with different phones for my family. The staff are so always kind, helpful and patient and fix the phone on the spot while we wait. They always will fix it with a smile and have been super helpful in fixing any issues or offering any free advice as well. Would definitely recommend them as I would go back whenever I am in the area. They have had our phone back to working order in no time and had us on our way. read more

Made an appointment for 10:00am for charger port repair/replacement. Went back a couple of hours later since I had not received a call from him. Mind you we where waiting for the repair completion since we live fourty plus minutes away and was feeding the parking meter. Was told his boss had to bring him a battery that he said was what we needed and did not have in stock. Waited a while longer and called his boss, who said he was not working today and would call us back shortly. The technician called us back to say his boss was too busy to get it today and they could order it and have it tomorrow. We opted to get the phone back and came home. The trip to the repair shop was a bust. We would not recommend them at all. William Spicer read more

Came here from PA to for a issue with my HDMI port for my PS5. More issues were discovered in the process and it was all done professionally and with care. The customer service was amazing and very warming. Now, my PS5 works perfectly like the day I bought it. I most definitely recommend these guys for any tech repairs you need read more

He was the first to answer and was available right away. My Samsung Note 5 needed a new battery. He told me the case may break as he tried to open it. He was done in about 15 minutes and as he told me, the front and back covers were broken. Even though he had worn me, I thought that it was just a possibility and not a given. It seems to me that a professional should be able to change the battery without breaking the covers since there are videos on YouTube that show you how. Perhaps I am wrong, but paying a good amount of money to get your phone battery working but having to sacrifice your phone covers doesn't seem right read more

My daughter dropped her phone and wrecked the screen and display. Device Surgeon fixed it perfectly at a fair price. I got a repair appointment within an hour of my call and was in and out in 10 minutes...on a Sunday! Even better, we didn't realize at first, but the back glass on the iPhone was cracked. Instead of seeing the opportunity to increase the cost of repair, Alper was honest and explained that the damage is mainly cosmetic and would only affect resale, recommending to not fix it if we planned on keeping the phone a long time. Great service and honesty has made Device Surgeon my go to phone repair place! read more

The gentleman's staff were open and up upfront about the significant details, and even when some minor complications came up, I felt they were more than fair with me, thank you read more

The first time I went there years ago they got extremely condescending when I asked about the specs on their screen protectors. I went again today. I went in with a perfectly functioning camera that needed the protective glass replaced. I now have new protective glass and a useless camera as it can no longer focus! When I pointed it out the tech tried it verified it didn't work and told me I'd have to replace the whole camera module. I got charged full the $50 for the 10 minute repair and the (available for $10) online glass. Now I have to find another place to get the camera fixed and I'm sure that will cost a lot more. Not happy! read more

I've used them in the past and I like them. They're fast, knowledgeable and reasonable. The only caveat I would have for them is that they sometimes are closed during work hours due to the owner taking care of his children. I live in the same town so thats not a problem for me. I like these guys and I like that they are in my town and I can come to them in any phone emergency. Highly recommend! read more

His prices were very competitive. More importantly, he's a straight shooter. Gave me the options and just did what I asked. No 'come in and get a free evaluation'. Really appreciated his service. read more

if I could give zero stars I would. I have had my screen replaced 2 times in a matter of 4 month span each time. the bottom of the screen started lifting and all he did was glue the screen and now I have 4 lines going across my screen instead of 2. For the price I pay I shouldn't have to replace my screen every 4 months read more

Highly knowledgeable and a consummate solution provider. We felt well cared for and expect to rely on their services again.

Gave honest advice on the best solution and gave a quick response. I was impressed at how they told the truth, even when it wouldn't give them a direct sale from me. Really helped me see that their establishment was fair and trustworthy. read more

Alper recently replaced the lightning connector on my old iphone. He told me to leave it with him for 30 minutes and he was certain that he would do it successfully. I did and he did. The price seemed reasonable. He was very friendly. He replaced the screen protector; no additional charge. The phone now looks new. read more

So for the first time ever I cracked my iPhone screen and had no idea where to even go! I was scared of being overcharged at the mall so I tried to find someone local. Alper was so nice and knowledgeable and reassured me that he can have it done in about fifteen minutes. The customer service was awesome and I couldn't be happier. Will recommend him to any of my friends that happen to be in the area. read more

Alper explained how he intends to repair my iphone (with multiple issues) and the consequences of replacing different parts. My iphone was repaired by another shop a few months ago but their quality was poor so I am switching to Alper's shop for a re-do of the prior repair. Happy with Alper's service and my iPhone is like new now. Will certainly come back if I need other repair. read more

My iPhone 11 Pro Max desperately needed a new battery and a fresh screen protector. The team at device surgeon did a battery swap, cleaned my phone and put on a fresh screen protector at an amazing price and fast! Highly recommend!! read more

Five more stars for Alper. Really smart, competent, fast and honest. He's fixed my laptop and mobile phone quickly and effectively. Don't hesitate! John V read more

Incredible customer service like no other! Alper always makes sure to get the job done. Don't bother going anywhere else.

I had been told by Apple and T-mobile that my phone was completely dead. My phone wasn't backed up and I had over 4,000 pictures/videos that I was devastated to lose. I was considering paying a very large amount of money to have a company (that Apple recommended) get the photos off my phone. The estimate they were giving me was anywhere from $700-$1900. In a desperate attempt to not spend a small fortune on recovering my data, I went on Yelp and looked at companies in the area that fixed broken and even dead phones. I called Device Surgeon and was told I could bring in my phone right away. A man named Alder worked on my phone while I waited and was able to get it to turn on after about 15 minutes of trying different things. I couldn't believe it. Alder was kind enough to use his computer to upload all of my photos/videos onto a thumb drive for me and charged me an extremely fair price for what he did. It's not often that I write reviews but people need to know about this place! I highly recommend it to anyone who is having phone issues. read more

I had been having problems charging my iphone for a while. I sent a message for a quote, and within an hour had a reply. I later made a time to come in and he saw me right away. 15 minutes later (and far far far far far less than what Apple wanted to charge) my phone was fixed. It's been a week and it is charging perfectly without any problems. Great service! I would definitely recommend him to friends. read more

Outstanding service. Quick response and very knowledgeable. Was able to fix our problems in 1 and 1/2 hours. Definitely recommend and will use again. read more

EXCELLENT SERVICE & very prompt reply. I was able to bring my phone in immediately & it was repaired the same day! Highly recommend for any phone repairs you need! read more