Last night I went to this AT&T to go over my account in regards to my data usage. I had a horrible…read moreexperience at the AT&T in Bartonsville and I will honestly never go there again. The employee didn't want to be bothered with me, when were no customers in the store, so I asked for a manager only to be told she was the manager. SO this is why I ended up in the Stroud mall, where I have to say I had the best experience I've ever had with AT&T and I was hesitant to go after my experience in Bartonsville two weeks prior. Matt Mancini was working and I want to say how helpful he was. He went over my data usage with me and answered all my questions. He also went over a few changes to make my bill a little more affordable for me. I left the store feeling like I accomplished something, that my questions were answered and overall happy that I went there. So thank you Matt for all your help! I truly appreciated it!

Horrible customer service. Told me to call 611 cause they couldn't help me since I have first…read morenet... well primary account holder is dead and I couldn't do it on the phone and am only authorized for in store changes. Child wasn't wearing a name badge and wouldn't disclose days that he would not be in store so I could come when he was not working. Absolutely horrible experience. Robert had his name badge on and stood by trying to help while the child was just trying to get me out of the store. Spoke to someone on the phone who said they definitely could and should have helped me.

Came in for an upgrade, got a great deal on the newest Samsung and a great trade-in for my old…read morephone. Donna is awesome! She helped make the process super smooth. I am super happy being a T-Mobile customer

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

I needed to get a phone fro a Christmas gift and went in. I should have known better than to deal…read morewith an authorized reseller instead of the corporate store in Bartonsville, but to be honest I find Verizon horrible anymore no matter the level. Anyway I manage the corporate Verizon account at work and for us it's a 30 day return on the phones. I just went through a nightmare at work because we returned 12 phones after the 30 days and they kept the phones and are still making us pay $8000 for them. This has been going on since July. Anyway I picked up the phone Dec 2 and thought I had the 30 day window. I went to return it on the 27th. Because someone else got them a better phone. The salesperson would not take it back sighting the 14 day rule. He told me that he told me this out loud when I picked up the phone. I'm sorry, he Is a liar. With what I just went through with the $8000 debacle, that would have stood out like a sore thumb had he said it. But nevertheless it is on my receipt. So now I am stuck with a $160 per month phone I don't need. I called customer service at Verizon who told me at Christmas time they extend returns until Jan 30, and to take it back to them. Customer Service called them and explained that and still they would not take it back. as an authorized reseller they don't have to cooperate with Verizon policies. Do NOT deal with these people, do yourself a favor and go to the corporate store in Bartonsville. At least they have to follow Verizon policy.

Went looking for a new iPhone, the guy working there was smoking a cigarette outside…read more Unprofessional right off the bat. He was heavily tattooed, looked like he was doing security at a bar. Not that it matters, his attitude was very unpleasant. He seemed to not know anything about the phones or plans. Will never go back again.

I walked in expecting the worst! I needed to replace my screen on an old iPhone 4. Chance (front…read morecounter )helped me out and didn't laugh at me like Verizon did. He ordered my parts and called as soon as they came in. The repairs were done in less than an hour! He also showed me how to use my phone too........as old as it was. Again, didn't laugh at me like Verizon did. I was so pleased, I brought him my Samsung tablet also with broken screen......he fixed that too! So high praise for this new and very needed service store in our area. Thanks you for the reasonably priced repairs done in a timely fashion!

Chance is prompt and did a quality repair on my pixel. He also has some unique and captivating art.read more