Cancel

Search

Verizon

4.3 (6 reviews)
Closed • 10:00 am - 8:00 pm
Updated over 3 months ago

Get a quote

You can now request information from this business directly from Yelp

Services - Verizon

Internet service providers

Verizon Photos

You might also consider

Recommended Reviews - Verizon

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration
Photo of Miguel J.
26
88
12

1 year ago

Business owner information

Photo of Raj S.

Raj S.

Thank you Miguel for your kind words - we are glad to have helped you!

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Lori D.
3
16
11

2 years ago

Business owner information

Photo of Raj S.

Raj S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Raj S.

Raj S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Business owner information

Photo of Raj S.

Raj S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

Ask the Community - Verizon

Blue Ridge

Blue Ridge

(149 reviews)

I transferred over from Adams Cable. The installment team…read moreand people who set up everything were very professional respectful polite and understanding especially when it came to billing as the billing dates were different from one company to another which can cause as it caused me to be late on a payment.. I was told if I made a certain amount of the payment I would not be in shut off notice. When I call today to confirm I would pay my bill before the 1st or just on the 1st and then catch up with it they said this time it was too late the woman got belligerent and told me I had to pay late fees on a bill from January when they do not start charging late fees until after February 22nd. Despite trying to explain this to her she could not understand what I was saying and it's forcing me now to once I pay them off to leave completely and find someone who has proper respectful competent and understanding staff who answer the phones and serve their customers.. Since I received it I've had to call them several times about poor reception freezing up of stations and until this day I cannot access my messages I am a senior with multiple hospital appointments I cannot verify because I cannot access my voice messages yet they get to be belligerent with me on the phone.. For the most part all the employees other than this one were excellent employees and I'll see how things go but as it seems now it looks like I'll be leaving after I pay them off probably a new service in March my recommendations is think before you take this service though they may have some good employees they are not willing to understand especially if you're transferring over from a company they acquired

Never thought I would say this: Comcast isn't the worst cable and internet provider. Blue Ridge…read moreCommunications is hands down the worst. Constant freezing, buffering, disconnection. Seriously, what is wrong with you? There isn't an option for negative stars or i would give a negative 5 stars.

Verizon

Verizon

(17 reviews)

I was greeted by Alexis as soon as I walked in. She did everything she could to help with upgrades…read moreto my account. She spoke clearly, walked me through all details of the process & showed me ways to save that I didn't know about at the time. Her assistance is a MUST next time I visit.

I went to the store to use a prepaid phone bought from another Verizon store and transfer my…read moreinformation from my old phone, which, was having issues with charging. to the newer one, they put my sim card in the newer one and transferred my information to the Phone. Went home, but could not make phone calls. Went back-they didn't understand the issue, so Steve the salesman, Steve for $39.00 I could get a new phone. I asked what the monthly payment would be and was told it would only be $45.00, plus taxes a month. Including phone protection. I was told the bill was to view online in a few days. I checked my account and the salesman lied-as it was $92.00. Bait and switch tactics. I called the 800 number and explained my issue. They told me that they did not understand why I was told this. They lowered it to $52.66 after I dropped the phone protection. I also received a discount if I did automatic bill pay, from my bank. My bill was due My 19th, yesterday they took $82.47 from my account. I called and they claim I will get a credit-but due to basically being lied to at the store-one wonders if this is true. Be very wary with price quotes and get in writing.

Astound | Bethlehem

Astound | Bethlehem

(222 reviews)

Laura Was very helpful my retail center agent was absolutely awesome so so helpful not just…read moreknowledgeable but very, very friendly. This is why I'm giving a five star review.!!!

We've had the new-horrible IPTV for over a month. It's probably cheaper for them but it's not…read morebetter than cable for us. The new equipment shouldn't have been a surprise and I hate it. My spouse knows the internet will come back eventually (and it's still an issue so they get no leeway from me and we're paying almost $400 a month (it includes HBO ($17) and HDTV. TRY ANY OTHER SERVICE BEFORE THIS COMPANY. IT'S BAD in every way. Support, when not local, most of the time has no clue what they're even talking about. We have 3 tvs and 2 are within 20' or less of the modem/router on 2nd floor. 2nd floor tvs do the same thing - they drop the internet (and it may be throttling by astound, I don't know). One tv got moved from one room on the 1st floor into a fairly open are in a room right across from the room it was in for 7 years. They changed how the screen (tv) is viewed and it cuts off part of the screen with the FF, rewind, pause. It's annoying and interferes when I'm trying to read something. It does a weird auto rewind too many times and I'm pressing the right button. When I go back into the show, I often have to ff it to where I think I left off. rcn, do this ten times in 30 minutes and tell me how you feel. I'm ready to throw something at rcn/astound (not our tv). The signal on the internet drops too much on all tvs. I had a recorded show on and it kept coming up with three circles (so the internet usually drops when that happens and in ten minutes, I've had to disconnect the damn internet and reconnect it again 4 x). I changed rooms and tvs. rcn/astound/jackie don't respond to this - words are bogus as is the name. I went from being frustrated a lot to being frustrated and angry with the company every time I try to watch tv. I'm one person out of two and my vote for about 8 years has been to ditch the company. That's the only reason it's still here.

Verizon - mobilephones - Updated May 2026

Loading...
Loading...
Loading...