Switched from optimum to planet networks and it's been nothing but great service. Blazing fast…read moreInternet and the few times I've had issues I call up and get a human almost immediately. Optimum destroyed service electric.

I switched as soon as Planet was available after one too many issues and price increases from…read moreOptimum over 17 years. The install was a breeze and the techs were top notch going over every detail of my setup. When I didn't want to use their equipment he said that's ok but he also left me the router they supply, it was labeled where I would need to make connections and then he wrote his name and number on the box in case I needed to switch it quickly. When my router went out late one night, instead of scheduling an appointment and waiting they connected me up in a few minutes. When a part of my system failed (POE) and I talked with tech support they decided they needed to dispatch a tech. It took longer than I had excepted and hoped so when I called back to get an ETA the Support Manager located the part I was waiting on and personally drove it to my home. This is not something someone else told him, he took action because he cared about his customers. The company may not have the polish of a big company like Optimum but they shine like no other because off the nice, caring and hard working people who work at Planet Network.

NCN data is the best service for the price that I have found. I get unlimited data, watch all the…read moreNetflix i want and don't have to worry about anything. I highly recommend this service.

From the owner: Fixed wireless internet Voip phone systems…read more IP camera

I'm not happy with this new cable system with streaming, it always freezes with 3 round circles in…read morethe middle of tv. This is what I'm paying my money for you can't even watch a TV show without it freezing I hate that give me back my old cable box. I had no problems before I hope Blue Ridge fix this problem soon.

monopoly of a internet company. hidden charges and awful customer service. only wired internet…read moreservice in the area and they know it.

I transferred over from Adams Cable. The installment team…read moreand people who set up everything were very professional respectful polite and understanding especially when it came to billing as the billing dates were different from one company to another which can cause as it caused me to be late on a payment.. I was told if I made a certain amount of the payment I would not be in shut off notice. When I call today to confirm I would pay my bill before the 1st or just on the 1st and then catch up with it they said this time it was too late the woman got belligerent and told me I had to pay late fees on a bill from January when they do not start charging late fees until after February 22nd. Despite trying to explain this to her she could not understand what I was saying and it's forcing me now to once I pay them off to leave completely and find someone who has proper respectful competent and understanding staff who answer the phones and serve their customers.. Since I received it I've had to call them several times about poor reception freezing up of stations and until this day I cannot access my messages I am a senior with multiple hospital appointments I cannot verify because I cannot access my voice messages yet they get to be belligerent with me on the phone.. For the most part all the employees other than this one were excellent employees and I'll see how things go but as it seems now it looks like I'll be leaving after I pay them off probably a new service in March my recommendations is think before you take this service though they may have some good employees they are not willing to understand especially if you're transferring over from a company they acquired

Never thought I would say this: Comcast isn't the worst cable and internet provider. Blue Ridge…read moreCommunications is hands down the worst. Constant freezing, buffering, disconnection. Seriously, what is wrong with you? There isn't an option for negative stars or i would give a negative 5 stars.

I was greeted by Alexis as soon as I walked in. She did everything she could to help with upgrades…read moreto my account. She spoke clearly, walked me through all details of the process & showed me ways to save that I didn't know about at the time. Her assistance is a MUST next time I visit.

I went to the store to use a prepaid phone bought from another Verizon store and transfer my…read moreinformation from my old phone, which, was having issues with charging. to the newer one, they put my sim card in the newer one and transferred my information to the Phone. Went home, but could not make phone calls. Went back-they didn't understand the issue, so Steve the salesman, Steve for $39.00 I could get a new phone. I asked what the monthly payment would be and was told it would only be $45.00, plus taxes a month. Including phone protection. I was told the bill was to view online in a few days. I checked my account and the salesman lied-as it was $92.00. Bait and switch tactics. I called the 800 number and explained my issue. They told me that they did not understand why I was told this. They lowered it to $52.66 after I dropped the phone protection. I also received a discount if I did automatic bill pay, from my bank. My bill was due My 19th, yesterday they took $82.47 from my account. I called and they claim I will get a credit-but due to basically being lied to at the store-one wonders if this is true. Be very wary with price quotes and get in writing.

Good when it works, but service is already out for several days after just two months. I consider…read moreinternet service one of these things that should work all the time. I just got service in Dec from Honest. I came back from a five week trip and had no internet upon my return. They diagnosed it as a problem in the lines coming to my unit (so not my issue) but it will still take them 3 days to come out and restore service. I understand that they are less expensive than others, but I can't really deal with outages like this. If it happens one more time, I'll move on to a more reliable provider

I've had them since they first came out a few years ago. Outstanding service. I can start a text…read moremessage conversation with them 24/7 and if they can't rectify it that way, they send a tech who corrects any and all issues. Highly recommend.

I've worked with multiple business ISP's in the past, including: TowerStream, Time Warner Cable,…read moreWebPass, and Cogent. None of them have been as attentive and helpful as Atlantic Metro throughout the setup process. Atlantic Metro specializes in Metro Ethernet and Fiber, which are arguably far tougher to install than traditional copper - and I am quite impressed by their ability to rapidly mobilize contractors, get permits, arrange setup - all while keeping the customer in the loop. Their backbone reaches everywhere in the city, and their network is rock solid, most of all - I love having someone being able to answer my requests whether via ticket or via phone, at any time of the day. Clearly, I made the right choice by choosing AMC. I just ordered my second 100MBPS Metro Ethernet connection this morning!

From the owner: Business Internet Access, Managed Hosting, Data Center Colocation, Dark Fiber, Multi-office…read moreconnectivity.

Laura Was very helpful my retail center agent was absolutely awesome so so helpful not just…read moreknowledgeable but very, very friendly. This is why I'm giving a five star review.!!!

We've had the new-horrible IPTV for over a month. It's probably cheaper for them but it's not…read morebetter than cable for us. The new equipment shouldn't have been a surprise and I hate it. My spouse knows the internet will come back eventually (and it's still an issue so they get no leeway from me and we're paying almost $400 a month (it includes HBO ($17) and HDTV. TRY ANY OTHER SERVICE BEFORE THIS COMPANY. IT'S BAD in every way. Support, when not local, most of the time has no clue what they're even talking about. We have 3 tvs and 2 are within 20' or less of the modem/router on 2nd floor. 2nd floor tvs do the same thing - they drop the internet (and it may be throttling by astound, I don't know). One tv got moved from one room on the 1st floor into a fairly open are in a room right across from the room it was in for 7 years. They changed how the screen (tv) is viewed and it cuts off part of the screen with the FF, rewind, pause. It's annoying and interferes when I'm trying to read something. It does a weird auto rewind too many times and I'm pressing the right button. When I go back into the show, I often have to ff it to where I think I left off. rcn, do this ten times in 30 minutes and tell me how you feel. I'm ready to throw something at rcn/astound (not our tv). The signal on the internet drops too much on all tvs. I had a recorded show on and it kept coming up with three circles (so the internet usually drops when that happens and in ten minutes, I've had to disconnect the damn internet and reconnect it again 4 x). I changed rooms and tvs. rcn/astound/jackie don't respond to this - words are bogus as is the name. I went from being frustrated a lot to being frustrated and angry with the company every time I try to watch tv. I'm one person out of two and my vote for about 8 years has been to ditch the company. That's the only reason it's still here.

I've been extremely disappointed with this service. The reliability is poor--issues occur about 90%…read moreof the time, making it frustrating and unreliable for everyday use. On top of that, the pricing feels significantly overpriced for what you get. Recently, my bill was unexpectedly increased to nearly $100 per month without any prior notice or justification. When I called customer service to address it, the only option they offered was downgrading to around $70--but that would mean even worse performance than the already subpar service I'm dealing with now. This combination of inconsistent service, sudden price hikes, and unhelpful support has made me seriously consider switching providers. I wouldn't recommend this to anyone looking for dependable, fairly priced internet

Shawn arrived a thoroughly tested the system and fixed it within half an hour. Great guy great…read moreservice. Thanks Blue Ridge

I'm giving the customer service rep I dealt with at Port Murray a five rating. Macherie was…read moreprofessional and very helpful. I dealt with online and in person reps for 2 days prior to my meeting with her. All of them were useless, entirely clueless, unprofessional ( one at the Flemington store wore pants down around his knees w/ underwear hanging out)! I dont want to do business there anymore, even though it is 10 min from my house. I will make the 30 min trip to Port Murray if I need help again. You should too!

I switched to Xfinity after being with T-Mobile for 13 years, mainly because of the offers and…read morepromises presented by the sales representative. Unfortunately, my experience has been extremely disappointing. I was never clearly informed about several extra charges related to switching and activating internet service. Since December 12th, I've been charged $156, $183, and $220 -- nearly $600 total just to switch and set up service. Every time I call customer service, I'm told these are "standard charges," but that information should have been explained upfront so I could make an informed decision. This situation has been very frustrating, and I regret leaving my previous provider. I would advise others to ask detailed questions and get all fees in writing before switching to Xfinity.