Fine products and physical store, polite staff, but the upselling is counterproductive, since it…read moreleads to a negative image and a distrust of even legitimate advice the otherwise knowledgeable staff may be providing. Software product key process is dismal; Best Buy store and BB web site provide conflicting information, and online / Chat tools hopelessly substandard. Hopefully the offshore customer service will be able to resolve this. I'm a big fan of bricks and mortar and talking to real people, so it's very disappointing.

I should have stopped while I was ahead. Went to this store and no one would help me. I was told…read moresomeone would be with me and nobody ever came. I decided to purchase appliance online. How hard could it be? Well here I am less than 6 months later with a terribly broken refrigerator and I did what they say is policy and called LG. a tech came out and said the part needed to fix is back orders and not expected for at min. 10 days. I tried calling corporate and the numbers listed for corporate brings you to global center around the world. let's see I talked to someone in India, South America , and South Africa. they refused to connect me to a store manager or a manager in general. I am a type 1 diabetic in jeopardy of losing all my insulin. I understand things happen but take care of your customers.

This is one of the worst Target locations. I just went shopping there today with a full cart at…read more4:00ish. There was a huge line all the way down to cosmetic section. Approximately 35-40 people at 5:00ish. The entire line was waiting for self checkout because there wasn't one register with a checkout employee open! I did not have time to wait another half an hour to self checkout. I left my cart in line and headed out of the store. I saw one young employee trying to monitor the self checkout. I tried to call the store on my way home several times to let them know I left my cart. No one ever answered the phone. I won't be back to this location. It's a an unorganized train wreck with barely any employees and poor customer service. Not a manager in sight.

Target is not like before Clothes are dirty and seems very…read moreold And nothing to choose and overprice I like the household supply and home decorations and everything else is a plus I missed the real Target!

Great service. Great listener. Easy parking. Good teps that care about you…read more New manager is also great. Miguel

I was greeted by Alexis as soon as I walked in. She did everything she could to help with upgrades…read moreto my account. She spoke clearly, walked me through all details of the process & showed me ways to save that I didn't know about at the time. Her assistance is a MUST next time I visit.

Easy to work with. Easy to buy over the phone. Delivers, sets up, takes old appliance away. Will…read morefill in more after delivery.

The worker Mike is very helpful, and courteous. I've only been going to them for a Month, and I…read morehave faith that my appliances that I need for my new home will be delivered hopefully on time. I'll change my rating to to 5 stars once my home is complete and I'll received ALL my appliances.

I went here with my family a few weeks ago and we had we had a horrible experience. We went to…read more Find groceries and keep in mind. We went through a register with a cashier and then and then the cashier scanned the beans twice, but didn't scan the eggs at all so then when we went to leave the racist person at the door, they keep in mind we're not doing this to anybody else only us and by the way we're Hispanic so yeah, and then they were counting every single item we had in the cart and then when they realize that the eggs were not scanned, they made us go back to customer service and would not let us leave over a dollar. We had a horrible experience and we will not be returning to this racist establishment. do better.

I have it two starts for not having snow melt at a time in which we needed the most. The weather…read morehas been brutal and not having salt in such a big retailer was disappointing.

How do you recognize real professionals? From the fact that they know their own expertise and…read morewhether it is enough to tangle certain problems and they do not try to sell you unnecessary service/items. This is such a place and I highly appreciate their advice. I went here to ask for help with some problems related to my laptop and the person soon understood that the laptop would need further inspection and directed me to another place nearby which specifies on laptops (and we're also able to resolve the issues). Thank you for such professional care and advice!

The guy has a big ego and doesn't know how to fix devices very rude and cursed at us.read more

Was TOLD my wife and I get free phones, and a tablet. First bill, says, I have to make 24 payments…read moreon phone and tablet. Received an outrages bill. Returning equipment, buyer's remorse, and have a few choice words for them

Select another T-Mobile location, or another provider altogether. It's that simple…read more on 4/22/20 my wife called the Pocono Commons location to make sure they had a NOTE 10 in stock because the day before I had lost my phone and needed a new one immediately. And before I drove the 40 minutes to get there (nearest location to me) I wanted to be sure my time wasn't going to be wasted. The woman working there confirmed they did indeed have the NOTE 10, but they did not have any S10's in stock. She was very specific. Perfect, I wanted a NOTE 10. Upon arrival I walked into an empty store with two clerks who were NOT wearing masks but then slipped them on as I entered. Not having a mask myself, they were quick to tell me I could not be in the store without one, (but somehow they could?). This is starting to feel a little weird. They had T-Mobile branded masks on, so I was a little surprised they didn't offer me one. I was soon to learn that they were really not capable of effective, smart responses to customer interactions and opportunities. I asked the not-so-friendly male clerk if they could just give me a price on the NOTE 10. He said I would have to have a mask. So I lifted my t-shirt over my mouth and nose and was summarily told that was unacceptable... without explanation. I asked how is this any different from a bandana? He said it was required that I have both hands free because I would need to sign something. (With both hands?). Things are getting stranger and more frustrating. I asked if I could stand at the door to talk. He stood inside at the door and proceeded to tell me, who was outside, that they'd have to log into my account in order to provide pricing for the NOTE 10, as if they don't know what the phone costs otherwise. Made no sense to me. I almost felt like they were going out of their way to dissuade a sale. So I was forced to go to the nearby Target, who said NOTHING about me not having a mask, where the best I could do was buy a t-shirt to fashion as a mask. So I did. I went back to the empty T-mobile store, where I am sure they put their masks back on as soon as I pulled up. I went to the counter and asked for pricing on the NOTE 10 from the woman standing there. Fortunately, the rude male was on the phone and I was being offered service from the female clerk. She's the one who had spoken to my wife earlier and confirmed they had the NOTE 10. She proceeded to take my ID and log into my account, then informs me they have no NOTE 10's in stock. Now I'm furious. I said "You couldn't have told me that BEFORE I went through all this nonsense with the face mask?!! You knew I was here for a NOTE 10 when I arrived the first time!." Just a smug look - no response. I stormed out and went down the street to Best Buy, and I suggest you do too. There, I bought a brand new UNLOCKED Note 10 PLUS, so I can now switch providers after that awful retail experience. That's 4 phone lines - including my business lines. At Best Buy I paid a competitive price and chose the insurance option. I don't know what the cost would have been at the Pocono Commons T-Mobile location, because despite having my account open they still couldn't/didn't give me a price. The bottom line is that this rude man and clueless, uniformed woman working in an empty retail location should be taught and trained to value the few customers who walk through the door, and make sure they don't mistreat them, mislead them or waste their time. Because, like me, good customers will quickly go to nearby competitors to spend their money and/or switch providers.