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    Verizon

    3.0 (64 reviews)
    Open 10:00 am - 7:00 pm

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    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    2 months ago

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    25 days ago

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    8 months ago

    Anthony was the most polite, patient and helpful Verizon Costumer service guy. He was efficient/

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    2 years ago

    What happened to Verizon? Service and reception is awful. Verizon used to be the best for reception even in spotty areas. Not anymore.

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    3 years ago

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    7 years ago

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    7 years ago

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    4 years ago

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    6 years ago

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    6 years ago

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    9 years ago

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    6 years ago

    I had a great experience today. My husband and I came in to the store to receive our upgrades. Chezney and Aly were the best!

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    6 years ago

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    8 years ago

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    Thanks for the great review! We're glad Kayla was able to assist you.

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    7 years ago

    Couldn't get a straight answer to save my life. Condescension, "why do you want an iPhone, how do you use it". At 63, I know what I want

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    7 years ago

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    9 years ago

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    10 years ago

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    13 years ago

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    11 years ago

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    9 years ago

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    16 years ago

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    Page 1 of 2

    Ask the Community - Verizon

    Review Highlights - Verizon

    It was near closing on a weekday, but Dontae greeted us professionally with a smile and was eager to assist.

    Mentioned in 4 reviews

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    AT&T Store - Close for lunch time??

    AT&T Store

    2.8(96 reviews)
    2.4 mi
    $$

    Overall, my experience at this AT&T store was better than some of the other reviews would lead me…read moreto believe. I walked in on a Sunday early afternoon, and was immediately greeted by Francisco, who was friendly and knowledgeable about the different plans and current promotions. I'm not 100% satisfied because my initial question was whether or not my device (a generic chinese eBay phone) would work properly on their network. Earlier in the day I'd stopped by T-Mobile and they were honest with me that this phone wouldn't work well on their network, while Francisco didn't even bother to check the IMEI and just went ahead and signed me up. Shame on me for not being more persistent, but long story short while it works for phone calls and texts this phone doesn't support data. Would have been nice to know that before he signed me up for an unlimited data plan. Oh well, I have a better phone on order so next week I'll be able to use the data. I happened to look at their phone cases for one of my other phones while I was there - wowza - very expensive! If you know what phone you're going to get you'll be better off ordering the case online a day or two before you come in. As for the network, although that really has nothing to do with this specific location so I'm not at all factoring that into my star rating, AT&T is very much in the middle. Total I have three lines with Xfinity Mobile (Verizon), two with T-Mobile, and now one on AT&T. AT&T's network is better than T-Mobile's but not as good as Verizon's.

    Felt I should give this store a better rating than it got in 2024…read more I had a great experience recently. They apparently have new management and new carpets. lol.

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    Gadget Pro - My iPad alive a well thank you

    Gadget Pro

    4.6(180 reviews)
    2.7 mi

    We came here on Monday, April 6 to get my older brother's phone screen fixed, and the experience…read morewas honestly really frustrating. We arrived around 9:30 AM since the sign on the door says they open at 10:00. We waited, and by 9:45 a couple more people showed up too. When 10:00 came and went with no one there, we started wondering if they were just running late. Someone checked online--Yelp and the door both said 10:00, but Google said 11:00. So we all decided to wait it out. By 11:00... still no one. The shop never opened. We ended up wasting an hour and a half of our morning waiting around with no communication at all. That's the most frustrating part--if hours are going to change, even for one day, there should at least be a sign on the door or an update online. What makes this harder to write is that my brother has been a loyal customer here for a long time. He's always trusted this place, has had good experiences with the worker, and the pricing has always been reasonable. They even spoke the Friday before about getting this repair done. He mentioned the shop would be closed Sunday for Easter, but nothing was said about being closed Monday. I understand things come up and schedules can change, but not communicating that to customers--especially regulars--is disappointing. We do appreciate the past good service, but this experience was really frustrating and a big waste of time.

    Wow !!! At a time when tech leave you in a loop of voice mail hell. These guys go the extra mile…read more The replaced the battery on my iPod pro. Then it had issues - they took care of it m. Great communication and follow up worked overtime on if and made my travel deadline. Thank you !!!

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    San Anselmo Tablet Computer & Phone Repair - Bike Rack to secure your bike and plenty of car parking available at San Anselmo computer & Phone Repair

    San Anselmo Tablet Computer & Phone Repair

    4.7(80 reviews)
    1.9 mi

    OK, so I'm a Verizon Customer. I just got a brand new replacement phone through insurance. I'm at…read morethe Verizon store about two weeks ago to get it activated. Have a great service at the Novato Verizon store fine Employee named Jake look at the Verizon Vato store reviews. I wrote one, anyways while I was there I'm at this really nice lady who was new to Verizon her. Her husband lived at point Reyes. I've been with AT&T have spotty service and migrated to Verizon. Love the service and she was there to get some help. We got to talk and she was really friendly. I'm very friendly and she told me about Shannon and Cell tablet computer store. She said she went in there at various questions bought a phone case and spoke super highly about how friendly and helpful they were at Sonoma tablet computer shop and she definitely recommended me to go to the store to get a phone cover case I've been putting it off I did call about a week ago and the phone greeting and friendliness was top shelf but I put it off until today. I just went in a really super nice young man by the name of Amrit is the employee that helped me. I've got a 13 Pro Max. He showed me some of the options they had. There was one that really stood out was a really nice green vibrant color, but functionality is the most important thing in the case, you recommended and it fits perfect functionality is perfect. The screen is flushed with the case and I love the color and it has a kickstand. The pricing is excellent. I literally couldn't be happier with my overall experience from the time I walked inAmrit said hello determine what my needs were was a great tour guide to show me what my options were. I checked out using my phone with the case on for about 10 minutes. He was very patient very professional as to find any questions I ended up buying the case had pleasant conversation while doing the sales transaction thanked him for being awesome and it's my first time coming to this store and they seem to do a bunch of other stuff with like computers and you know tech stuff there are multiple customers coming in with various technological needs and I'm just glad that I met someone who told me about the store. I never knew that they were here right on the outside of the United market on Saint Francis Street miracle Mile. Anyhow, do yourself a favor if you have any kind of technological computer, Phone needs there of check them out you'll be in great hands. One guy came in to get pricing for something and when they told him what the price was, he said wow that's cheaper than this other place. You know significantly cheaper to do the same work so I think just a really a cool place give him a call go down and check them out. I think you'll be glad you do.

    On the 8th of September, I took my Ipad in for a screen replacement. It was completely shattered…read morefrom a drop. Jonathan quoted me a fair price over the phone so I dropped in for the service and waited until it was done. Because the price was fair I decide to also install a screen protector to add to their business for my charges. After leaving and having the time to inspect it the work better, I found a fingerprint and small smudge under the screen. I called them promptly and told them I would drop by next Monday the 15th on my day off. On the 15th after removing the screen protector, which is where I thought the fingerprint and smudge were, Armit informed me it was actually under the new screen! ‍ Instead of handling it at another time, because he was alone and a little busy, he attempted to fix it by doing a rush job. Instead of removing the entire screen, he lifted only the corner and tried to reach in to wipe clean the smudges. Unfortunately, now it's worse. When I called in and spoke with Jonathan last week around Wed/Thursday, he told me he'd call me back to schedule a time when it can be done properly. A week later that call never came and I called yesterday on the 26th of September and asked Armit to have Jonathan call me. No call received... I'm sorry to say that these actions are indicators of poor service when the work is not done properly. I am disputing my charge with Credit Card since no genuine effort to resovle this problem correctly has been made: Richard B

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