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    Verizon

    2.8 (83 reviews)
    Open 10:00 am - 8:00 pm
    Updated 1 month ago

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    Reviews With Photos

    Samantha D.

    This was by far the best experience I've ever had. I switched to Verizon and received 2 iPhone 14 Plus that I chose to pickup in store so I had them same day. I expected to walk in, get the phone and leave. The store associate Mike approached right away, super friendly and helpful. While he was getting our phones my daughter and I were looking at screen protectors, when he came back he told me if we decided to get the protectors I'd get 25% off and he would be happy to put them on the phones for me. From that moment on Mike went above and beyond! He put the protectors on, asked if I knew how to activate which I didn't but thought I would figure out.. it wasn't so easy! I had to call my old provider and get transfer pins, my Verizon account had to be activated. Mike was so knowledgeable, patient and really cared about us walking out all setup with working phones! He also got the manager to give me a bunch of credits off my first bill, informed me about a deal I was missing and told me exactly who to call and get those credits from. He is truly an asset to Verizon! He also set me up with the Verizon internet box, I get to try for 30 days free. If I can get rid of Cox $250 internet bill and keep the $55 a month box I'll be even happier! Because of Mike and his incredible hospitality I couldn't be happier with switching to Verizon! And if I have any trouble he gave me his work number to call anytime. I hope Verizon treats him as well as he treats their customers!

    Monique W.

    I recently stopped by Verizon Wireless on Saturday early afternoon around 1:00 P.M. I had bought a new Samsung Note10+ and wanted to go in the store to activate the phone. The Verizon Wireless store is easy to get to. You can take the 95/Buffalo exit (coming north-bound) or take the 95/Ann (coming south-bound). Take a few local streets and the store is located in a private parking lot shared by a few other local businesses such as Home Depot and Farmer Boy's. As I walked in, I noticed it was relatively busy. It seemed like every representative was working with someone. I ended up waiting for 5 minutes near the door before a representative came over to ask for my phone number and put me in the queue. I asked how long the wait was, and the gentleman said about 30 minutes. I decided to wait it out since I really wanted to get my phone activated, contacts transferred, messages moved over etc. There were a few seats inside their store to sit in and wait. I waited for about 25 minutes and finally was called. I provided my old cell phone S7 and the new Note10+. The customer representative I was working with went ahead and transferred the SIM card. He also showed me how to use the Samsung SwitchConnect to be able to transfer files between each phones. While I was there, I just transferred my contacts and handled the rest at home. The customer representative was super helpful, but he kept trying to up-sell services. When I had mentioned about a screen protector, he had offered one of the most expensive ones in the store, for about $50.00. I had mentioned that I'll just keep the default one on the phone until later. Overall, I had a pretty good experience at this store. Just be prepared to wait. The wait time was really long. I also was a little disheartened at how much the customer service representative was trying to up-sell services to me.

    But I'm here at 6 .

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    2 months ago

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    Verizon S.

    Helpful 11
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    10 months ago

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    Verizon S.

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    9 months ago

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    Verizon S.

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    11 months ago

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    Verizon S.

    Helpful 0
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    8 months ago

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    Verizon S.

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    3 years ago

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    Verizon S.

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    Photo of Mike S.
    505
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    1 year ago

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    Verizon S.

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    6 years ago

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    Verizon Customer Service

    Helpful 4
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    2 years ago

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    Verizon S.

    Helpful 0
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    3 years ago

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    2 years ago

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    5 years ago

    Helpful 0
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    Photo of Mike D.
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    3 years ago

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    Verizon S.

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    3 years ago

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    4 years ago

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    5 years ago

    Helpful 1
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    5 years ago

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    3 years ago

    Shitty service shitty attitudes nobody in the store couldn't get the help I needed with 4 guys working in the store

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    Verizon S.

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    6 years ago

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    Verizon Customer Service

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    5 years ago

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    7 years ago

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    Verizon Customer Service

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    3 years ago

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    4 years ago

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    4 years ago

    Poor customer service. The manager was also useless when asked to compensate us for the waste of time.

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    3 years ago

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    5 years ago

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    Verizon Customer Service

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    5 years ago

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    4 years ago

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    5 years ago

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    Verizon Customer Service

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    6 years ago

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    Verizon Customer Service

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    4 years ago

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    Verizon S.

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    4 years ago

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    6 years ago

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    7 years ago

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    6 years ago

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    7 years ago

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    4 years ago

    The manager Krystal is great & the only person I'd recommended dealing with!

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    5 years ago

    This store sucks Manager is very rude. Would not recommend coming here or using verizon.

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    12 years ago

    Helpful 4
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    7 years ago

    I stopped in for some technical support and advice for a new phone. Couldn't have asked for a better rep. Thank you, Kris Chisolm.

    Helpful 0
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    Page 1 of 3

    Ask the Community - Verizon

    Review Highlights - Verizon

    Wendy helped us and she was extremely nice, super helpful.

    Mentioned in 5 reviews

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    Coltan Electronics - 05/15/2023 massage chairs

    Coltan Electronics

    (35 reviews)

    The Strip

    I made a purchase here while visiting Las Vegas and was told I would receive a refund. The business…read moreprinted a receipt stating the refund was issued on March 26, 2026, but the credit was never actually processed back to my card. After waiting several business days with no refund, I had to file a dispute with my credit card company to recover my money. I recommend that other customers carefully review any charges and not rely on verbal refund promises. Keep all documentation.

    Please be aware the "reviews" by people with one review and glowing praises, no profile…read morepicture......probably need to be taken with a grain of salt. This company is BAD NEWS. There is no way this place legitimately earned the 5 star reviews. PLEASE BE WARNED!! That said, the brothers who run this business are .....smooth. I was led to a pair of head phones that were SUPER comfortable and the sound quality was amazing. They pulled up the "Amazon headphones on sale(same headphones) for $499.00.....BUT WAIT!!! Yeah you get the picture. I bought them (half price of course because they are SO NICE), and the headphones I got when I got them home and tried them....were cheaply made and uncomfortable. I thought..."WTH , where are the comfy ones I had on?" I was there for an Animal Expo, and we were staying at the Flamingo...so we stumbled in to the "trap." Also included (because they are so nice) was a phone charger case. 250 dollars....but for you....blah blah. Phone charger case is ok....eh. Not worth the money as there are equal quality less expensive options. However at least they still work. My best friends charging phone case stopped worked a few days after she got home. She is still trying to get the $20.00 lifetime replacement charger. They "include" these plastic cards that are "warranty's"...but no where on their "website" will allow you to register. Buyer Beware. I expect more faceless positive reviews after I post this. My advice....stay away. Scammers.

    Best Buy Maryland Parkway

    Best Buy Maryland Parkway

    (267 reviews)

    $$

    Eastside

    Customer service was on point today. Went straight there to do an exchange and the asian guy at the…read morecounter seemed new so Andrea I believe her name was came over and assisted. Asian guy still was good and attentive, just didn't know how to enter the exchange. Andrea knew exactly how to make the exchange happen and now I'm happy with my new tv. S90F. Small line but the people there at the customer service counter along with Andrea, got it down fast and no one was leaving upset this time. Kudos to her.

    I want to take a moment to recognize a gentleman who has consistently gone above and beyond every…read moretime I visit. It's never planned that he helps me -- he just always happens to be available when I need assistance -- and I'm grateful for it. His name is Charles Kelly, Sales Manager, and he is simply phenomenal. He deserves every bit of praise for the outstanding service he provides. Charles has helped me with everything from printers and laptops to big screen TVs. He is extremely knowledgeable, patient, and genuinely dedicated to making sure customers leave satisfied. His level of customer service goes well beyond expectations. Most recently, I visited the store on the Saturday after Black Friday, just browsing to see what deals were left. I spotted a Canon printer advertised for $112, but there were none on the shelf. I turned around and there was Charles. I asked if he could help me locate one, and he immediately began searching. He told me the system showed two in stock -- and then he literally ran around the store until he found them. I have no idea where they were hidden, but he didn't give up until he put one in my hands. This is exactly the kind of customer service that builds loyalty. I will continue coming to this store because of him. If you need help, I highly recommend asking for Charles -- you will be taken care of the right way. He is truly dedicated to his job and to the customers he serves. It's no surprise he's a manager -- and honestly, he deserves to be a district manager. Thank you, Charles, for all your help. You set the standard for what customer service should be.

    UNLV Surplus Center - Flash Sale Office Furniture * In-Store only UNLV Surplus Center

    UNLV Surplus Center

    (6 reviews)

    $

    University

    I've been going to the UNLV Surplus since my year staying in the dorms of UNLV in 2016. Since I…read morecould remember, the staff at UNLV Surplus Center has been awesome. This time around they went above and beyond for the high school juniors and seniors on my club football team. As an athlete this is a great place to get UNLV gear for the school year! S/o to Andrea the boss lady over there, she's amazing! I definitely recommend 5 's

    The UNLV Surplus Warehouse is open to the public every second and fourth Thursday of the month from…read more1:30PM - 4:30PM. I was aware of this Surplus sale but never got to check it out until today. Everything was priced at extremely cheap prices. An aluminum book shelf for $20? A college lab microscope for $5? Yeah, I was impressed. There's mostly office supplies to be found here like chairs, desks, computer screens and desktops, filing cabinets, etc., but there's also random stuff like a barbecue grill and old vinyl records going for $3. If garage sale hunting or thrift purveying is your type of thing, you have got to check this place out. According to the guy in charge, they get different random stuff in all the time. The employees are super friendly, chill dudes. And yes, you can haggle! One thing to note: items are sold as is. You're welcome to plug in equipment and test it before buying though. PRO TIP: It's card only, guys. Have your debit or credit card ready! Also, the warehouse is located out by Thomas and Mack/behind the Lied Library. Worth a Return Visit? I'm planning on coming making regular trips here now that I know what's up! YELP 100 CHALLENGE 2015: #146

    Verizon - mobilephones - Updated May 2026

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