I stopped by this Sunglass Hut to have my glasses adjusted, and the experience was terrible. The…read moreyoung lady at the counter, Dasia, told me they couldn't adjust my glasses because I didn't buy them there. I asked since when that was the policy, because I know that isn't true, and she claimed it was "company policy." I asked her to call the manager, and she said he was out at dinner with his family. She then called someone else, but that person was no help either. Instead of answering my questions or explaining the policy, they couldn't handle being questioned and the guy on the phone actually said to call security. I've purchased several pairs of sunglasses from this store in the past, but I will not be spending another dime here. I walked around the corner to Cohen's, and they adjusted my glasses with no questions asked. That's what real customer service looks like.

Came into the store with my husband and 3 year old son. I had let my son hold a pair of sunglasses…read more The sales associate (older man) approached me to inform me that the pair my son was holding was "very expensive". Umm, ok. I'm in a Sunglass Hut, not a Walmart, but by no means an expensive store. I felt it was an unnecessary comment, judgy in fact. We were on a road trip all day and we're dressed comfortably. It shouldn't matter what we wear, our wealth isn't defined by our dress. This mall isn't high-end so maybe they have problems with theft, but if my son broke the pair it wouldn't be an isssue for us to buy it. I might've bought a new pair but the comment cost the store a larger sale/additional item sold.

Knowledgeable, friendly staff. Dr. Myra is great - very patient and nice and Gary always finds the…read moreperfect frame. Minimal wait time!

Just bought two more pairs of glasses here. I've been coming here for years and its always a great…read moreexperience.

I didn't have an appointment so I called to see if I could have my 8 Y.O. son's eyes checked. I…read morespoke to Ronaldo who kindly agreed to fit me in right away between his scheduled appointments. Doctor Fuchs was great with my son, and Ronaldo was helpful with our glasses selection. My son can get nervous in clinical settings but he had a great time, and is looking forward to getting his new glasses. Fair warning - if you're like me and you haven't bought glasses recently - they ain't cheap. Prepare yourself bc insurance only reduces your bill by $100. The rest is out of pocket.

Customer was great and on point. Very knowledgeable and friendly staff, will definitely recommend…read more Their array of frames are nice. Price is competitive.

I have been coming to this Cheaper Peepers location for the past 15 years. I first met Joe at the…read moreGreen Acres location in Valley Stream in January of 2007. Joe is truly amazing and the reason I still keep coming here and I always refer friends and relatives. First, their prices are exceptional, for example, you buy one frame and lens and you'll get a second frame and lens for free, which you can use for home or as a sunglass (just need to pay for the darkening of the lens, which is about $30). The doctor here truly knows his stuff as he has tons of experience. His exams are very quick and you would think, did he check everything right? But trust me, when you wear your updated glasses, you will see that they are absolutely perfect. He even told me the first time I had my exam there, the bifocal/progressive lens is really not needed for my eyes and is just a waste of money. The previous place I went to, they said I needed them, in addition, my prescription barely changed and really didn't need to spend so much money on new lens along with bifocal/progressive lens (and he was right!). Imagine that, a business that says, you don't need to spend more money! Joe is a true model of what outstanding customer service is, and Chris who is a younger guy, I'm assuming was trained by Joe, so he is also outstanding. From the initial steps in searching for a frame to picking up your new eye wear is nothing short of exceptional, they don't pressure you into buying anything at all. They are truly in the best interest of their customers, especially in finding a frame that fits and looks great on you. I highly recommend going to this Cheaper Peepers location, trust me, you will not be disappointed.

Been tryin to my script right since December 2016. When i get my glasses ill do a review. While the…read morepeople inside are great....when it comes to your eyes it shouldn't be an adventure. Soooooo stay tune...

Gray team effort to help my father who's hard of hearing and had beginning stages of dementia. They…read morewere so attentive and never rushed me as he's not bilingual and I had to assist and translate. TY for such a smooth transaction!

Professional! Quick!…read moreSuper nice staff! I currently have "The Teacher Insurance" and my husbands insurance (MTA) This is the only place that takes both! BEYOND HAPPY! I called the same day for an appointment and they were able to fit me in. No wait! As I entered both Ladies were welcoming and briefed me with my insurances.(which I loved, I never know which insures covers what) Social distance was a priority. Everything was clean and welcoming. The doctor was able to see me right away, I literally spent no more than 45 min with exam. She was extremely nice, easy to speak to, (some doctors get right to the point and brief) she was very thorough, explained the exams and completed the different eye tests! She took her time where I didn't feel like I was a number or a patient entering a revolving door! I inquired about colored contacts she even provided me with samples of different colored contacts! I would 1000% recommend this vision care!

I'm new to this office, but was extremely pleased with Dominick, staff and my new glasses! Thx.read more

Always pleasant, professional and friendly. Dominic always goes above and beyond for his customers…read more He is patient and has fair prices. Staff is always top notch! During this covid pandemic you can be absolutely sure you are in good hands. Place is clean, sanitized and everyone in masks. If you haven't used Val Optical give them a try and you will be a forever customer POPP Family East Rockaway

I had the best experience at Panorama Optical. Love my glasses and the service os exceptional.read more

From the owner: We carry a wide variety of fashionable, affordable and luxury eyewear in a boutique setting…read more Eyeglass prescriptions filled, Sunglasses and Contact Lenses. Eyewear for the whole family. A wonderful selection of kids frames. We are Professional, Courteous, Friendly and at the same time we have a chilled out environment.

Today was my first visit to Broadway Optix and it was a WONDERFUL experience! Dr. Horn and Ellen…read moreare absolutely fantastic and the quality of service was incredible!

Very good selection of glasses, lovely lady who is knowledgeable, helpful & friendly found several…read moreeyeglasses for mom to choose from. Everything went excellently, they text you when your order is complete! Great experience

Been waiting over 2 weeks for my glasses. Every time I call I get a different answer as to why or…read morewhen it was shipped out. Won't go back again.

Terrible time management at this LensCrafters. This is the second time that I have to wait over an…read morehour for my scheduled appointment Which completely takes away from "convenience " of opened all days and late appointments