I always love the store. Great resources, great people, good products, and I seem to always find…read morewhat I need. I was a bit surprised today when I was presented with the front doors of the store requiring masks. When I entered the store, there were three store workers at the checkout stand, none of which were wearing masks. I retrieved my product at the back of the store with the help of yet another store employee who WAS wearing his mask. I probably passed about five customers in the store, none of whom were wearing masks at all. So clearly the sign on the front of the store is not slightly enforced. PLEASE at a time when COVID infection rates are at their highest and ICU departments in hospitals are busting at the seams, please commit to do your part. Today was the day where the medical officer of the Utah State Department of Health expressed extreme frustration in peoples unwillingness to own some of this responsibility. I have already known several who have passed away and know at least a dozen or more who have had the virus. Cal-Ranch, please take my health and your health more seriously. Please be respectful of your own loved ones and your customers.

Probably worst customer service I had the other day. Came in just before closing and the attendant…read moregave me the worst attitude and asked me to hurry up and purchase. Needs to learn how to talk to people.

After looking at the first comment, it seems nothing has changed. They are still talking at the…read morefront counter and could care less about anyone else. Called ahead and verified they had what I was looking for, came down and they don't have it. After describing in detail exactly the product name and detailed description you would think not a problem. Somehow they mistook that for a completely different product with no relevance to what I needed. They then told me the Layton store had it. Wanting to triple check I had them call back to verify one more time. And come to find out that they don't have it either. After years of great experiences in the Las Vegas area with big 5, that will be the last time I will go in. The front counter banter between employees and the lack of customer service has ruined the long standing run I had had with Big 5

Love that they are requiring masks and if you don't have one by now what rock have you been living…read moreunder? Friendly and helpful staff.

I took my son here to get new golf shoes- never again. I'm standing at the golf counter and 9,…read more(maybe more) employees walked by and did everything they could to not look me in the eye. It got to be very entertaining to see what they would do instead of not helping me. To get our shoes we had to fill out what we needed on an iPad that was by the shoes. That was the only way we could get someone's attention. Once we found out what shoes we wanted we had to wait again at the desk because we needed to get the right replacements for the bottom of the shoes. The only way we got someone to help us was to fill out the iPad again that we needed another pair of shoes, but we said no we just need your help once the guy showed up. When we went to check out, we were found out we were given the wrong shoes and so we went and got the sample one so they could get us the right pair. The girl was totally bugged, but they got a pair that was $100 more. I'm going to notice that??? The cashier was very unfriendly, and was also bugged! We stepped back so she could help other customers while we waited. We could've just stood there, made the customers wait while we waited for my correct shoes-- but thought we'd be nice... she didn't smile, say thank you, etc... My boys have played baseball, football, lacrosse, and now golf, and we've always liked Dicks to get their gear. We will not be returning. I'm still amazed as I think about all the employees that walked past us that never once asked how they could help us. One guy had an earpiece in so it looked like he was maybe more in charge than the others and he actually walked past three times with no words said or eye contact! Pretty sad!!! I understand they work in different parts of the store, but they could've called someone to come and help us very easily! We are going to get shoes elsewhere and return the shoes in the morning. No more money will be spent here... and I have spent thousands at Dicks every year... So I guess I will be going back one more time. Sooo bugged!!!

I needed winter boots (new to UT ) and this store had a great selection. I got great assistance…read morefrom Sage on sizing and the boots themselves. The store also has a nice self service set up for pricing and sizing availability. Very positive experience overall.

Bought 45$ insoles less than a month later I go back with the insoles and receipt... they said they…read morewere not able to do an exchange or a return for me. The lady said no insoles will work with my shoes.... umm then why did one of their employees sell me them with the same shoes? Lol but bright side the blonde girl was like u can call the parent company of the insoles.

Striders is always an amazing place. Their knowledge and customer service is above and beyond…read moreanywhere else I've bought running shoes. Karissa helped me get hooked up with excellent shoes and was very patient and professional as I tried on multiple pairs of shoes to find the right fit. I'm moving out of Utah but you can bet that when I'm back to visit family I'll plan on returning for future running needs.

Staff is friendly and helpful they have a good selection of firearms and their prices are…read morecompetitive. And they have their own gun range. Which comes in handy.

Great experience, I was on the market for a new firearm. I gave Justin a budget and type of…read morefirearm. He delivered! A week later I picked up the gun, it was ready to go and shot a nice group for my first use. Fantastic experience and product. Thanks Justin.

They were a scam. They charged my card for an order they never shipped and then closed the…read morebusiness. Filed a chargeback with my USAA American Express card and they would not refund me even though they are supposed to protect against theft. Would be curious if other victims credit card companies provided refunds.

Man, you can't beat the prices on their ammo and customer service. I'll definitely be ordering from…read morethem again. Best part was the Rambocado sticker.

My all time favorite store west of Indiana, I have short term memory loss that always puts me in…read moreunfortunate situations of not knowing where I am or what I'm doing, lucky for me, an associate (mason) went above and beyond to make sure I was safe and either exited the store or got what I needed, he even took my cars keys and help me find my car based off my keys as I forgot which one it was. Will definitely be coming back anytime I have any sports needs and I can remember what it is!!

I purchased a air soft gun for my grandson for Christmas last year. The gun didn't work and sat…read morefor months without my knowing. My grandson had never played with it, so I took it to Big 5. The Manager of the store is Marcial. I went in the store thinking they would say, "too bad." I was pleasantly surprised when Marcial said he would exchange the gun for a new one!! Imagine my surprise. I took the gun back about 5 months after I purchased it. My grandson got a new gun and we were so excited!! The experience was wonderful. Last week I went to the store to find a pair of snow boots for my granddaughter that was on clearance. The gentleman helping me could not find the boots. Marcial went with the young man and another young lady and looked for the boots. Marcial came back with a different brand but basically the same boot I wanted for $2.00 cheaper. I told Marcial his customer service if fantastic. I will ALWAYS go to Clinton Big 5 for my sporting needs. Marcial has an excellent team to work with him and I'm sure his example flows over to the other team members. The are all wonderful, going above and beyond! Thank you Big 5 Clinton Team :)

Brian and Lincoln are amazingly knowledgeable and exhibit great service! They have a huge…read moreselection of guns and ammo. Everything is at a decent value.

Firearms Pro has always been a small shop on Hill Field Rd. I have purchased a variety of items…read morethere. Now they are in a larger shop and shooting range across from Sam's Club.

5 stars for this great local company, but 4 stars for this store, and really, only because while…read morelabeled an outlet, this is not much of one. They do have some refurbished goods, and perhaps at times there are many, but I only spied a couple on my visit. A very few items were on sale, and you got a free tee with a $100 purchase, but other than that, it was all full priced gear. Now, what they make is high quality enough that I am happy to pay the standard price, however I'd done some research ahead of time, and the sleeping bag I was seeking was half price elsewhere. No matter, though, we were happy to check it out in person, along with their selection of hammocks, backpacks, cute pet camping supplies, and truly extensive variety of sleeping pads. Of all the things to be most impressed by, they have some seriously excellent pillows! We bought very comfortable cushy inflatable pillows for backpacking, but for car camping, I would have nabbed the ingenious memory foam filled ones, featuring a protective case that flips around to a cozy fabric cover, all in one! We also got a nice compression sack. The young man who assisted us was friendly and helpful, and happy to check their stock room for the specific sleeping bag I was interested in. Overall, a great experience, and I am pleased to support a local company that crafts such well and thoughtfully executed outdoor products.

Camping supplies galore. Tents, sleeping mats, sleeping bags, hammocks, truck camping gear,…read morepillows, seat cushions, backpacks.... If you're a camper, or a hiker who likes to camp, you should do yourself a favor and pop on in here. I'm planning a month long moto-camping trip and I picked up a tent, sleeping mat and pillow that would fit on my bike. And hey, LOCAL company! I much prefer buying local, where you can go a touch the gear, see it when it's set up and get a good idea of what you'll actually be purchasing.