This is a big claim, but hear me out: I have to say that across all consumer products in any…read moreindustry - especially in the outdoor space - Petzl delivers the absolute best customer experience, PERIOD. I have two of their products, I'm not a pro or even casual climber - I live in Florida so there's nothing to climb, but I've reached out twice over the year for a headlamp that I left in my car and the batteries exploded and their functional Noctilight case that started breaking - both products were purchased in 2018 and the headlamp was 100% my fault and I told them Other places would tell me that these things were my fault (they'd be right) or it was just wear and tear (reasonable) and they couldn't do anything or they'd offer me a 20% for something from the site, but not Petzl. Petzl completely repaired my headlamp and sent me a rechargeable battery pack (retails for about $30) and since they couldn't replace the headlamp case, they're sending me a completely new one, all at no cost. It's absolutely incredible and I've never bought anything from a company that goes this above and beyond for people. I wish they'd expand their product line to more outdoor gear and I'd buy everything from them, they're a company you want to tell everyone about and everywhere else should take notes. INCREDIBLE!

I have got to get out more. So should you…read more Petzl makes the absolutly most comfortable harnesses for freeclimbing (not -soloing). Use a Spirit 'biner ten years later and it will still feel like new. Get your hands on a copy of their catalog and learn how to be safe in the hills from the sixty some odd pages of instruction presented in a wordless format (like Ikea directions but so much more exciting). Or check it online. Minus one star for inconsistant quality for their headlamps.

We just bought an awesome Montana 5th wheel from Camping World. We love it. Our salesman, Glenn,…read morewas so nice and patient with us because we really didn't know what we wanted at first. Our paperwork took little-to-no time at all, and we are so in love with out new rig. Thanks Camping World.

They will sell you a rig and the extended warranty, but when they make a mistake on the paperwork…read moreand try to use the warranty they NEVER get back to you. NO CUSTOMER SERVICE! I have been trying to get someone to fix their mistake for 4 weeks! So much frustration trying to get them to respond to me so I can get my RV repaired!! My next step is Camping World CEO

Patty was a huge help and helped me find exactly what I was looking for! The entire staff was very…read morefriendly and welcoming and they had a great selection of items.

We had a gift card from another location and there was a problem with the activation. Lydia was…read moresuper helpful & friendly, and took care of it quickly, making what could have been an awful checkout process into a seamless experience. If I could give her 10 stars I would :)

I took my son here to get new golf shoes- never again. I'm standing at the golf counter and 9,…read more(maybe more) employees walked by and did everything they could to not look me in the eye. It got to be very entertaining to see what they would do instead of not helping me. To get our shoes we had to fill out what we needed on an iPad that was by the shoes. That was the only way we could get someone's attention. Once we found out what shoes we wanted we had to wait again at the desk because we needed to get the right replacements for the bottom of the shoes. The only way we got someone to help us was to fill out the iPad again that we needed another pair of shoes, but we said no we just need your help once the guy showed up. When we went to check out, we were found out we were given the wrong shoes and so we went and got the sample one so they could get us the right pair. The girl was totally bugged, but they got a pair that was $100 more. I'm going to notice that??? The cashier was very unfriendly, and was also bugged! We stepped back so she could help other customers while we waited. We could've just stood there, made the customers wait while we waited for my correct shoes-- but thought we'd be nice... she didn't smile, say thank you, etc... My boys have played baseball, football, lacrosse, and now golf, and we've always liked Dicks to get their gear. We will not be returning. I'm still amazed as I think about all the employees that walked past us that never once asked how they could help us. One guy had an earpiece in so it looked like he was maybe more in charge than the others and he actually walked past three times with no words said or eye contact! Pretty sad!!! I understand they work in different parts of the store, but they could've called someone to come and help us very easily! We are going to get shoes elsewhere and return the shoes in the morning. No more money will be spent here... and I have spent thousands at Dicks every year... So I guess I will be going back one more time. Sooo bugged!!!

Unfortunately, my experience was very frustrating. The employees did not seem knowledgeable or…read morewilling to help, and when I tried to return an item purchased at full price, I was offered only 10% of the value due to a missing receipt. This policy and the lack of customer service were extremely disappointing.

Brian and Lincoln are amazingly knowledgeable and exhibit great service! They have a huge…read moreselection of guns and ammo. Everything is at a decent value.

Firearms Pro has always been a small shop on Hill Field Rd. I have purchased a variety of items…read morethere. Now they are in a larger shop and shooting range across from Sam's Club.

beautiful store which faced the mountains. a smaller bass pro that what i've been to but still had…read moreeverything i needed. staff were friendly and willing to help.

I am extremely disappointed with the way we have been treated on multiple different occasions…read moreespecially today. The gun counter workers are some of the rudest people I've met except maybe one guy they are extremely unpleasant and you can tell they don't like people and definitely don't want to be there helping people. I watched as not only they treated customers with disrespect but also each other.

They were a scam. They charged my card for an order they never shipped and then closed the…read morebusiness. Filed a chargeback with my USAA American Express card and they would not refund me even though they are supposed to protect against theft. Would be curious if other victims credit card companies provided refunds.

company will straight up steal your money. no joke $450 dissapappeared since august of 2024. still…read moreno delivery on goods purchased. do not spend your money here go elsewhere

They fit my used racks w new brackets, installed within a few minutes and added a key. They were…read morefast, efficient and friendly. I'd highly recommend!

Zach is amazing. Top shelf service. Honest people. Zach helped me negotiate all my options with…read moreincredible knowledge and clarity. Thank you!

After looking at the first comment, it seems nothing has changed. They are still talking at the…read morefront counter and could care less about anyone else. Called ahead and verified they had what I was looking for, came down and they don't have it. After describing in detail exactly the product name and detailed description you would think not a problem. Somehow they mistook that for a completely different product with no relevance to what I needed. They then told me the Layton store had it. Wanting to triple check I had them call back to verify one more time. And come to find out that they don't have it either. After years of great experiences in the Las Vegas area with big 5, that will be the last time I will go in. The front counter banter between employees and the lack of customer service has ruined the long standing run I had had with Big 5

Love that they are requiring masks and if you don't have one by now what rock have you been living…read moreunder? Friendly and helpful staff.