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    Lifetime Products

    3.0 (53 reviews)
    Open 9:00 am - 5:00 pm
    Updated 3 weeks ago

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    I added the silver roofing tape but it was not really necessary.
    Jeff C.

    I purchased a Lifetime 8'x10' shed from Costco way back in June of 2014. Just recently, I noticed that the translucent ridge panels had begun to leak after 10 years of ownership. I called Lifetime customer service to place an order for the parts needed to make the repair. The service representative told me that my shed was still under warranty! Within 2 days, I had the replacement panels and screws needed to repair my shed At no charge! I am so impressed that Lifetime made good on their product and I would not hesitate to recommend their products to anyone. Thank you Lifetime!

    Compost tumbler
    Ming C.

    Over the years I've gotten some of the Lifetime Products due to the name, expecting it to last a lifetime. So after awhile like everything they break. So I contact them in regards to them and they are horrible. After a long process of verifying the item and the broken they state they will send the actual item that broke, nothing else. Not a big issue if one knew how to install it. Then now due to COVID and insulation on a cooler took 3 months to arrive without any follow up or any information.

    Steve S.

    So nice to see a company making products in the USA! The fact that the cooler is bear resistant was great too. I went to the retail facility and got to see all the products they are making. I've used the cooler on 1 road trip and it handled everything just as I expected. Great work everyone. I'm never buying a Yet1 product again. Stop sending your goods to China! Buy American.

    Love my Kayak so much, I bought another!!
    Kevin C.

    Big fan of this company!! I bought a Lifetime Kayak a few years ago and one of the handle tie downs broke. I emailed customer service and they responded immediately, sent me FREE parts. Even the right rivets and instructions. I made the repair myself and it's perfect. I immediately went out and bought another Lifetime kayak to match because I was so happy with the product, company and the people. Thank you!!!

    I received while on vacation. This is how it was delivered. No response from customer service.

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    11 months ago

    Amazing products! We have several tables and just bought two Kayaks. Really nice design

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    2 years ago

    Bolts don't fit for basketball hoop and customer service is difficult to get ahold of and unhelpful when you do

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    5 years ago

    Great company stand by their products 100%. Had an ice dhest wouldn't close and they sent me a replacement as soon as available.

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    3 years ago

    Excellent customer service. There were pieces missing due to shipping damage. They took care of everything quickly and without question.

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    Page 1 of 2

    Ask the Community - Lifetime Products

    Review Highlights - Lifetime Products

    I bought a Lifetime Kayak a few years ago and one of the handle tie downs broke.

    Mentioned in 2 reviews

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    Big 5 Sporting Goods

    Big 5 Sporting Goods

    5.0(2 reviews)
    3.4 mi
    $

    My all time favorite store west of Indiana, I have short term memory loss that always puts me in…read moreunfortunate situations of not knowing where I am or what I'm doing, lucky for me, an associate (mason) went above and beyond to make sure I was safe and either exited the store or got what I needed, he even took my cars keys and help me find my car based off my keys as I forgot which one it was. Will definitely be coming back anytime I have any sports needs and I can remember what it is!!

    I purchased a air soft gun for my grandson for Christmas last year. The gun didn't work and sat…read morefor months without my knowing. My grandson had never played with it, so I took it to Big 5. The Manager of the store is Marcial. I went in the store thinking they would say, "too bad." I was pleasantly surprised when Marcial said he would exchange the gun for a new one!! Imagine my surprise. I took the gun back about 5 months after I purchased it. My grandson got a new gun and we were so excited!! The experience was wonderful. Last week I went to the store to find a pair of snow boots for my granddaughter that was on clearance. The gentleman helping me could not find the boots. Marcial went with the young man and another young lady and looked for the boots. Marcial came back with a different brand but basically the same boot I wanted for $2.00 cheaper. I told Marcial his customer service if fantastic. I will ALWAYS go to Clinton Big 5 for my sporting needs. Marcial has an excellent team to work with him and I'm sure his example flows over to the other team members. The are all wonderful, going above and beyond! Thank you Big 5 Clinton Team :)

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    Big 5 Sporting Goods
    Big 5 Sporting Goods
    Big 5 Sporting Goods

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    DICK'S Sporting Goods

    DICK'S Sporting Goods

    2.3(30 reviews)
    2.9 mi
    $$

    I took my son here to get new golf shoes- never again. I'm standing at the golf counter and 9,…read more(maybe more) employees walked by and did everything they could to not look me in the eye. It got to be very entertaining to see what they would do instead of not helping me. To get our shoes we had to fill out what we needed on an iPad that was by the shoes. That was the only way we could get someone's attention. Once we found out what shoes we wanted we had to wait again at the desk because we needed to get the right replacements for the bottom of the shoes. The only way we got someone to help us was to fill out the iPad again that we needed another pair of shoes, but we said no we just need your help once the guy showed up. When we went to check out, we were found out we were given the wrong shoes and so we went and got the sample one so they could get us the right pair. The girl was totally bugged, but they got a pair that was $100 more. I'm going to notice that??? The cashier was very unfriendly, and was also bugged! We stepped back so she could help other customers while we waited. We could've just stood there, made the customers wait while we waited for my correct shoes-- but thought we'd be nice... she didn't smile, say thank you, etc... My boys have played baseball, football, lacrosse, and now golf, and we've always liked Dicks to get their gear. We will not be returning. I'm still amazed as I think about all the employees that walked past us that never once asked how they could help us. One guy had an earpiece in so it looked like he was maybe more in charge than the others and he actually walked past three times with no words said or eye contact! Pretty sad!!! I understand they work in different parts of the store, but they could've called someone to come and help us very easily! We are going to get shoes elsewhere and return the shoes in the morning. No more money will be spent here... and I have spent thousands at Dicks every year... So I guess I will be going back one more time. Sooo bugged!!!

    Unfortunately, my experience was very frustrating. The employees did not seem knowledgeable or…read morewilling to help, and when I tried to return an item purchased at full price, I was offered only 10% of the value due to a missing receipt. This policy and the lack of customer service were extremely disappointing.

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    DICK'S Sporting Goods
    DICK'S Sporting Goods
    DICK'S Sporting Goods

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    Proform Fitness Products - New Roller Bar

    Proform Fitness Products

    1.1(62 reviews)
    0.4 mi
    $$$

    I am beyond frustrated with my experience with the Proform 2000, and I feel compelled to share my…read morenightmare of a journey with this product and the company. I purchased the Proform 2000 treadmill in August 2023, and for a short period, it was everything I wanted--quiet, smooth, and with a 15% incline. I was thrilled with my purchase... until it started leaking hydraulic oil just a couple of months into use. Naturally, I reached out to Atlantic Fitness for assistance. A technician came to replace the part on December 26th. I thought that was the end of it--until the same issue resurfaced again in January, just weeks after the repair. At this point, I contacted iFit, hoping for a resolution. I asked for a refund given that the same part on the same machine failed twice in such a short period. However, it took months for anyone from iFit to respond--by early March, I was finally able to speak to a supervisor, Hugo Linares, who told me a refund was not an option but a replacement might be possible. At this point, the frustration was palpable. After more delays, I finally connected with Elle Petry, who actually did something constructive and helped me get in touch with the right people. Bryan Rands from the warranty department called me, and while I was on the phone with him, he placed an order for a replacement machine. Fast forward to receiving the replacement--and it was a complete disappointment. The quality of the replacement was nowhere near the level of the original Proform 2000 I had purchased. I gave it a couple of uses to confirm my suspicions and then contacted Bryan to ask for a refund. His response? Apologies for the "miscommunication," but he'd only be offering me a partial refund with a 10% restocking fee and a $250 return shipping fee. Here's where the situation completely fell apart: I was originally told a refund wasn't even an option, but now I'm being told it is. Why would I have accepted the replacement if I had known I could have gotten a refund in the first place? Why should I be hit with a restocking fee and return shipping costs when I never had to return the original unit? And why was I not warned about these additional charges until after I accepted the replacement? This entire process has been nothing short of a headache. As an avid runner, all I wanted was a high-quality machine I could trust. Instead, I've been met with poor customer service, misleading information, and a product that has failed on multiple occasions. At this point, I'm stuck with a faulty replacement treadmill, no refund, and a company that seems intent on doing the bare minimum. Proform has completely failed in delivering on both product quality and customer service. I'm done with this treadmill, and I certainly won't be recommending Proform to anyone I know. If you're considering a purchase from this brand, think twice before making the same mistake I did.

    This bike was awful from the get-go. Wobbly and noisy. Connectivity issues. Uncomfortable and…read moredifficult/impossible to adjust. All those payments. All that money on something I'd be better off throwing away. I want to just buy something better. This company is not worth your money

    Lifetime Products - sportgoods - Updated May 2026

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