Incredible customer service. Very fair prices. I needed a chain and a wheel trued. They had me…read moreready to roll in 15 minutes and threw in additional service on another bike free of charge. We found our favorite bike shop and will be back.

I'm thrilled to be close to Loyal Cycle! Jeff, Levi and Doug have taken wonderful care of my bike…read moreand always offer the best advice. Excellent customer service and technical support. The best shop around!

SUPER helpful staff for first time bike buyer!! I came into Bountiful Bicycle today with a bike in…read moremind but unsure of the specifics. I haven't ever bought myself a bike and Patrick was incredibly helpful and knowledgeable! I thought I wanted a hybrid bike but after him asking different questions and understanding my preferences, I actually bought a mountain bike and I'm so glad I did. He was extremely personable and willing to make sure I was happy with my purchase. I appreciated the time he took to bring down different bikes to test ride different sizes to make sure I was satisfied. Then another coworker helped me find the best fitting helmet. Overall this place from not a pro biker in any sense, but just a new bike rider trying to find the best bike, I HIGHLY recommend for excellent customer service and great selection! Thank you so much! :)

My brother in law flew in from Jersey and his bike got damaged during the process. The problem was…read morethere were no dealers for his brand of bike and we had a race the next day. We took his bike there hoping against hope that they may have something. AJ, one of their managers, went above and beyond. They didn't have a part that fit, so he got something close and then he took the time and had the skill to custom manufacture a part. It totally saved our race. Major THANK YOU to AJ!!!

Helpful staff! Great customer service in trying to diagnose/fix a minor bike issue. Knowledgeable…read moreand reasonable priced support equipment

Love this bike shop! I'm a beginner trying to get into the…read moresport to stay healthy and get some fun exercise! Bought my bike used - off of a friend. Got a great bike fit and bike maintenance through these guys. Staff is super awesome! They don't try and pressure you to buy anything, which I appreciate! Very helpful and cool staff. You can't beat their prices very fair. Hands down I highly recommend this bike shop! Great group of guys running it. Thanks Top Gear!

Third trip to Guthrie Bikes in 3 days. I guess we can't get enough! Jakub tested bikes and got a…read morenew road bike and ebike. Riley got something motorized too. I got a Townie ebike some sweet accessories for both my Townie ebike and my Townie regular bike. We're Guthrie fans! Their staff is very knowledgeable from the "kids" working sales to bike techs to the owner who will do all the jobs alongside his crew. And fun fact! Guthrie is the oldest bike shop in the USA, established in 1888. Salt Lake City is full of cool things! We'll have to go to their SLC location next, but getting to Bountiful is easy (even from our home in Park City). The Bountiful location has a ton of parking. They have bikes to demo and plenty of room outside to demo. Bountiful Guthrie has a service center. They shop also has a ton of accessories on hand. We'll be back. Not just for a tune, but we're loyal customers thanks to their amazing customer service.

Needed some help with an adult trike, and they took a look at the bike for free. Then we came up…read morewith a fix, and that same day the bike was done. Great experience.

Doug is not refunding me for an item shown in stock that I purchased that was not in stock. I have…read moreasked and Doug in an email and he said he would make sure I am refunded. well it seems he is not intending to refund me at all. This is fraud, a huge headache and a scam showing in stock when not. Do NOT ever buy from Masherz. in the event that I am ever refunded I will update this review.

I ordered the Tacx Neo 2T for Christmas because it was cheapest in their site. I chose UPS 2nd Air…read morebut they can only do UPS ground on this size of an item. They emailed me to notify me that they needed to change the shipping. I told them to mail it to a different address since I would be visiting family during the holiday. They sent it out, communicating at every step along the way and it came 2 days earlier than expected! Everything arrived working well and we couldn't be happier with Masherz

The Pro is they are:…read more They are very good at listening to the type of rider you are and show you different models. Assemble the bikes correctly. They delivered it to our house no charge. Their prices seem fair. Cons: they have way many bikes assembled and were jammed into small space. If they had a larger space would be nicer. Seem expensive but they are including labor. This review is about 3 yrs old so I will update it as I need to take it over soon for a fork hydraulic fill as it was a demo bike when we bought it. Beautiful Red 3 wheeler. So I will report how that went.

these guys are absolutely amazing! I took my electric XP to another bike shop and they wanted $200…read more and they said it would be a couple weeks out armored bike works, fixed it in 2 days and was $50. awesome! awesome awesome! thank you very much guys.