If you're thinking about getting your mail sent here, you might as well forget about it. The sheer unprofessionalism and rudeness of the staff that works here is baffling to say the least. Especially the woman who was working on 5/27 who would rather argue with me than assist me. If for whatever reason you still decide to go here, I'd wish you luck, but you'd probably need more than that. read more

For over three years customers have complained about the same thing regarding this specific location... why hasn't anything changed? The same lady is still there with the same funky attitude. Customer service 0! Who is managing this location???? I will no longer go to this location read more

Never had a problem, and usually quick service. I've been to this location a few different times for a few different reasons to get passport pictures and get processed and to mail things along with getting stamps. From the 3 or 4 different experiences I have had I have found the line to go very quick and generally be a not very busy location so I am usually in-and-out within 2 minutes which I really appreciate that I don't typically find with other branches. For this reason is my go to place if I have a choice and the time for when they are open. I will say it is a very busy shared parking lot so you will absolutely have to do a little bit of walking. read more

Terrible customer service. I've visited 3 times, and they were all poor experiences. Only reason I was back was due to convince, but don't think I can tolerate the bad attitudes and lack of assistance anymore. Disappointing. read more

If I could negative star I would. Kamal is what the woman behind the desk (said her name was) is very rude would not assist me as I had 4 large boxes and was carrying my baby in a carrier and had other child with me. Literally other people around helped because she would not (said it's not her job). Then she proceeded to order my 11 yr old child around to move the boxes for her (speaking to her as if she's not even a person). Very horrible customer service absolutely not the type of service I would expect especially on a base. I will not be returning not even for the convenience that it's on base. You're better off going the extra step and going to the one near food lion off base. read more

ZERO stars. Kamal is a terrible person to be working at a place that involves you having compassion and care for handling someone else's belongings. She was extremely rude to not only me but every person in there. She had no kind answers or even helpful information. She is also refusing to change the locks on my mailbox from the previous tenant as I have essential supplies in there needed for my paralyzed dog's care that I've been without for weeks due to her laziness. read more

Absolutely rude! Frankly, I don't know how these people have a job. No exaggeration, they have the worst customer service I have ever experienced in my entire life. I have been going in there for about 3 years and ever single interaction I have had in there has been horrible. I only continue to go because it's convenient, but today was the last time. After our interaction, I made a comment to the effect of, "okay, thank you, I just don't know why you needed to be so rude about it" to which she responded with words to the effect of, "I don't know why YOU PEOPLE always think that" to which I responded back, "clearly I'm not the only one who thinks that, so maybe the problem is you." I do my very best to be calm and understanding, especially in situations where someone is helping me, but this lady was an absolute atrocity. She needs to go ... I have heard nothing but bad things from co-workers and others on Post... please get rid of all of them, because it's not just the one it's all of them, they are all ridiculously disrespectful. read more

These people are absolutely rude, unhapoy, act like animals, and talk like they are getting ready to fight. The amazing miserable B told me, " I don't know if you seen the news, but you're just like thousands waiting for package" sadly, for her , she mess with the wrong one that day. Go off base better. read more

I remember some of the same people from the counter when I mailed my packages out 10 years ago. Some of them seem a little disgruntled these days and one woman always seems irritated that I want to mail out a box. But I had one gentleman the other day who was very helpful and friendly. I was quite pleased. He wasn't overly chatty or anything, just provided excellent customer service. I wish I had remembered his name. This was the first time that I have seen him and he is a great example for others. read more

Located on Fort Meade next door to the bowling alley and the commissary, this post office is convenient for those who need to conduct business and get back to work. Of note, it is minimal in size so there is no kiosk where you can weigh and ship your package yourself like in some of the post offices elsewhere. You'll have to stand in line and see a person to conduct your business. The line moved fast and all of the employees were pleasant and offered suggestions on the most economical way to ship your items and spoke about the various products they had available without being over the top and pushy about it. There are PO Boxes available and the ability to get your passport application and photos done here. I'll admit that some other post office locations have done away with offering pens, priority tape or other supplies but here, they had a receptacle for pens, plenty of priority tape (for priority shipping of course) and were even helpful to a customer who was going to buy bubble wrap but offered him some left by a previous customer. Plenty of shipping materials such as various priority mail boxes and decorated boxes if you wanted something a little more festive to ship your goods in. Parking is shared by the adjacent lot for the commissary and bowling alley but if you have to park a little ways off, the walk will do you good. read more

this place does not deserve 1 star it should be zero . they are soooo rude every time we go in here !!! today only person kind of nice because my grad daughter three years old " i got to pee" maybe because she did not want the baby to pee on the floor so she kindly let my gbaby use their employee bathroom . But i'm the way to the bathroom the rest is sooo mean , sooo rude , angry all the time like so own the place . i am writing this review right after we left the place . These people should not be allowed to work with customers . they have mo manners and the body and facial languages sooo rude and mean . pls pls this needs to stopped . i am visiting from california . Thin one lady body stopped my daughter and said " ah ah you go back the way you came !!!" my daughter said - " this is where i came from " validated by another employee and she did NOT even said sorry . OMG - this people go to work with a goal to be rude !!!! so dissatisfied and so disrespected read more

One. Person. Working. At lunch time. Seriously. It's no wonder USPS loses business to FedEx, UPS, and the like. Horrible service. read more

USPS - Yep, that's a single person working up there. - Post Offices Near Me - Fort Meade, Maryland

Horrible Service. I have had three packages wrongfully returned claiming improper postage in the last two days and it's a lie. I had another post office confirm my so called insufficient postage packages and they said the Ft. Meade USPS is known for its poor service and lazy management. I dropped off eight packages pre-labeled and the manager asked my for a slip. I had no clue what he was talking about and he said if you drop numerous packages you need a slip to make his job easier. Apparently I pissed him off because now all my properly labeled packages are being returned to my home hand marked insufficient postage. This has to be illegal. It certainly is a waste of my money. I will pursue official channels to provide feedback and to investigate. read more

Wow. Went to this office for the first time today and came across the most miserable and rude employee and her name was Kamal. I came up to the desk and she made me wait until she was finish reading something from the site manual book. Doesn't matter. You have a customer waiting, hold whatever you're doing and simply say "hi! How can I help you?" I asked her which package is the best for the item (showed it to her). My goal is low cost but quick delivery. She's like, the box you're holding is free. Um ok. Nothing's free. Obviously deliver cost money. She didn't bother to check the prices or actually took a good look at my item or even made the effort. The box I was holding was pretty big. I asked for something smaller. She took the closest thing to her (she didn't even move) and pick an envelope. It wouldn't fit. So I took in the big box and worked on packaging it. I saw another box that was a perfect fit. I was pissed that she was lazy to even help me out with variety options. She haven't even smiled once. Horrible customer service. She doesn't deserve that job. 8/16/18- today's employee was a whole lot better!! Friendly and helpful read more

The line can be a bit slow and service can be a bit better. Some days the ladies working here can be chipper and happy, some days they just want you in and out. read more

It's my 3rd time here and I still don't like it. They lack of customer service. They should put more information about products and services on their wall so we don't have to ask the ladies at the counter because they don't seems to care or help you at all. Everytime I come here feel more like I'm disturbing them. I witnessed one of the cashier denied to help a customer regarding to they delivered letters to wrong person at her house. read more

There is a lady in there she is either Indian or something. She is so rude and lazy, I rather let someone else go in front of me if im next up at her window read more

USPS, please hire more employees like Iris ... friendly, smiling and graceful under pressure. Saturday mornings are crazy in this post office, and she always greets her customers and handles transactions like a professional. read more

Crappy post office. Usually only one person working or there is nobody there to help. Wait time is long and not worth the wait due to enployees. Last, their hours are always changing. read more

The lady in the photo 1 drive me crazy. I'm an Etsy seller and I have been shipped my product more than 100 times. Today is first day using service here. She didn't give good service and refuse to give me the receipt. I feel that this lady doesn't has service mind at all. In the past USPS people I work with are nice, except her in the photo. So, USPS please make sure behave of your people to maintain your great standards read more

I have a doorbell camera and I saw the mail lady throw my package at my front door. They need to be more careful with packages glad it wasn't glass. When you go to the post office the employees are so rude!!!!!! read more

I always fear they are going to lose something here. Most times it is slow and busy. I often feel rushed by the people working to just get out of there. Maybe its a post office thing? read more

This is the absolute worst post office I have ever been to...I am all about customer service and can honestly say this is my first time writing a bad review on here, but something has got to change. The women and men who work the front counter are some of the rudest people I have ever done business with in my life. They are not helpful and always seem annoyed if you have any questions. I have only been using this PO for a few months and I cannot remember the last time anyone actually told me to have a nice day or thank you. It's like pulling teeth to get them to say anything at all. It is super convenient to have a post office on base, but I will not give them my business any longer and will definitely be heading off base to conduct any business I may have with the USPS. read more

Closes at 4:55, not 5:00, which is a violation of federal law. Employees are both rude and lazy. While waiting in line about a half dozen times, I have witnessed one of the employees (Middle Eastern or East Indian, I believe) be snappy & condescending to customers. Sometimes when I'm getting my mail out of my box, I can hear the employees in the mail room yelling at each other. So professional...not. read more