I have always had a good experience at this post office. The staff members are friendly, willing to…read moreanswer questions and patient. They wats explain mailing options which helps me make the best decisions for my packages. At times the line can be long with 1-2 people helping the customers.

Friday, 8 May 2026, at 10:22 am, I walked into this USPS Elkridge branch and asked for an overnight…read moreservice, saying that my wife just left Elkridge, MD for Atlanta, GA; that she forgot her prescription glasses; that she would return Sunday on the morning of May 10, 2026. Could you deliver her glasses the next day, which is Saturday? The young lady at the desk said, yes, absolutely. So, I paid $35.90 for the next day service. Earlier today, Saturday, 9 May 2026, 10:30 am, I checked the tracking online; I saw "Scheduled for delivery, Saturday, May 2026 by 6:00 pm." It is now 6:23 pm. At the time of writing this review, It says the same thing. "Scheduled for delivery, Saturday, May 2026 by 6:00 pm." (See the screenshot below). My wife leaves Atlanta tomorrow for Elkridge, MD. She would be probably be back home here in Elkridge when the packed addressed to her is delivered. Right now, I'm so upset that I'm fit to be tied. Why, what was the point of USPS charging me $35.90 for a service? The purpose of the next day service is, defeated. The $35.90, down the drain? Who is going to pay for shipping back the glasses? Shouldn't the USPS, at the minimum refund my $35.90, plus pay for returning the package back to Elkridge, Maryland? Anyone have any idea what to do? Update as at Sunday, 10 May 2026 The package is "Processing at destination" (See. the second screenshot.) A package that was promised tobe delivered Saturday, 6:00 pm. It's so unreal. SamuelT

These folks have never been anything but friendly and helpful to me. They greet me with a smile…read moreand service is top drawer. They are an integral part of our community if you ask me.

Meh. Avoid if you can. Walked in about 10 minutes after they opened to no line. However, no one…read moreworking at the counter either. When someone finally came out, they made me feel like I inconvenienced them by coming into the post office and making them actually work. I had 5 eBay packages that were ready to go with postage complete; only needed to be scanned. You'd think the person working would be happier that this was going to be a short, easy transaction - nope still got attitude for no reason. I said I needed an email receipt and as I'm holding the electronic pen in my hand to select that option on the screen and type in the email address, she rushed through and just printed out a receipt for me. The only upside to this location is that it is small and not crowded and I didn't have to carry the packages down a long hallway like some post offices. However, I think I can see why people might avoid this one. Luckily I don't live in the area and will most likely never need to go here again.

One of the best post offices in the area. Accidentally found it the other day when traffic was…read morebeing too much of a pain to get to another one. Staff is super friendly and cordial; like small town America nice. They also had a good selection of stamps unlike some of the bigger post offices in the area. Pleasant surprise for a place so hidden away behind office parks.

Very very nice and friendly all staff ! The staff was good…read moreat explaining the passport. They took care of my family's work from the beginning to the end with laughter. An old white man and a young black woman employee. It was the best post office I've ever been to.

I have had a PO Box here for years and they have developed their customer service and I have a…read morewonderful experiences there. Currently they have structural damage, if you have a PO Box, you have to go around the building to the back and ring the doorbell any day after 11 AM to pick up your packages and your mail. PO Box mail is not being rerouted to the Annapolis Junction location. They have no way to even manage our PO Box mail if they did that.

Came with an appointment, waited 45 minutes for a passport photo. Staff unprofessional with rude…read moremanners.

They have to be on something at this facility. This facility is right near my house, but packages…read moreconstantly arrive at this facility and are then sent to another state or even country. Often to never be seen again. My guess is workers here are actually stealing the packages, then sending the slip to somewhere else to "get lost".

if I could give it zero stars I would. The Linthicum sorting center is one of the worst in the…read moreentire US. It is played with problems from people calling out sick constantly to any one of a number of elicit activities going on. I see this facility at all times of the day seven days a week and it's a bunch of garbage. FedEx and UPS need to take over the Postal Service.

Fast service .... In and out. The lady at the counter was very friendly. Seems like they have a…read morewell oiled machine going... only hang up packages were everywhere. The have tape and packaging available to purchase also po boxes .....

I took a couple packages to be shipped. Adrain was the lady that waited on me. She is a freaking…read morerockstar!! So friendly outgoing so helpful! So professional she waited on me with my two box packages, another lady checked her out at another register at the same time she's waiting me, then another couple came in she waited on them got taken care of while I am still signing for my packages on the checkout screen... Unbelievable fast service!! I couldn't believe how fast she rang me up, measured my packages in a split second, entered all my information addresses and everything had me in and out of there under five minutes. I have never seen such great attitude, professionalism, Customer Service, anywhere. She deserves the best raise she can possibly get and she needs to be training everybody in Customer Service industry in the entire state of Maryland!

Terrible experience here every single time. The hours of operation are posted but they make it up…read moreas they go. There's no courtesy or kindness from the employees and they are very quick to dismiss you. The sad part is... this review won't even matter, nothing will ever change here.

I love the staff at this location! They are all so friendly, informative, and efficient! I am never…read moredisappointed in their service. I just hope they will carry more stamps of famous Black leaders and more variety of LOVE stamps

This post office has the most egregious service I've ever experienced. On top of mail being dropped…read moreinto the wrong mailbox semi-regularly and parking in front of driveways, blocking entry/exit; the delivery service is mediocre. Driver knocks lightly, waits 30 seconds, then sticks a notice inside the *locked* mailbox (where the package could've went) instead of the door. Said notice had no additional information filled out aside from just my name and date of "attempted" delivery. Attempted delivery was 3 days after the expected.

The mail delivery is poor or unreliable at best! placed a card out for the mailman to go out of…read morestate, 2 days later it was postmarked and delivered to me!! many times I receive the wrong mail. putting your mail on hold is also not dependable. Not sure if employees are stupid or lazy

I had made an appointment for a passport application and harry was very helpful in getting me…read morethrough the process, he was patient and kind. this was my first time applying so i was very nervous. he took my picture too, which pleasantly surprised me since i was told by multiple people i'd have to go to CVS to get my picture, so that was nice to get it out of the way. once i got home i had realized i "forgotten" my births certificate, in my panic i drove back to the office and told them i had left it. harry explained that was purposeful and i'd get it back with my passport, what a relief! he apologized that i had to return, but it's no biggie since i had classes at UMBC later. thank you again harry!

Horrible service I recieved today from Alfonso. The lady was clearly racist because she was rude to…read moreall of the white customers but very nice to African American customers. I told her that her attitude was horrible and I wanted to speak to a supervisor, she then told her supervisor I'm not waiting on her. Lazy ignorant racist woman needs to find another job if she can't deal with the public. I also will be contacting your corporate office.

Self service kiosk machine works but they locked the package dropoff and theres not even a handle…read more Whats the use of "24" hour listing but they lock the dropoff on holidays.

Terrible customer service. Missing mail and when you go in to the Post Office you are met with…read moreattitude and unfriendly staff. Most of us have the app where you can see what mail is coming to you. Usually this takes a day or two. The mail didn't show up. Today is Friday. The pic of the mail was on Monday. Quite tired of the rudeness. Unable to give no star.