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    USPS

    1.5 (27 reviews)
    Closed 9:00 am - 5:00 pm

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    4 months ago

    Came with an appointment, waited 45 minutes for a passport photo. Staff unprofessional with rude manners.

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    1 year ago

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    8 months ago

    horrible service, employees were even arguing with one another which is completely unacceptable

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    5 years ago

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    2 years ago

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    2 years ago

    Worst customer service I've ever experienced....every single time I have to go here. Close this location down.

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    2 years ago

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    3 years ago

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    7 years ago

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    9 years ago

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    Usps - Post office lobby

    Usps

    (16 reviews)

    Zero sense of urgency or respect for the people standing in line. One of the workers spent at least…read more 10 mins wiping down her workstation. Ĺ

    I am a property owner and recently had a very frustrating experience with the Oak Hall Post Office…read morerelated to a mailbox lock change. After a long-term tenant moved out of my legal two-unit duplex, I went to this location, paid the required $40 fee, completed the form as instructed, and provided proof of ownership. I was clear that I did not know the mailbox number because I have never lived at the property, and I was told this was not a problem and that staff would identify the correct mailbox. Unfortunately, USPS changed the wrong mailbox, preventing a long-term tenant in the other unit from accessing mail. I returned the incorrect keys immediately the same day the error was discovered. Despite this being a USPS mistake, I made multiple weekly visits over several weeks and received conflicting information each time, including being told at one point that the locksmith had never even been notified. Most concerning, I was later told I would need to pay an additional $40 fee to correct an error that was not mine. During my most recent visit, I was also told--incorrectly--that the mailbox keys had already been given to the owner (I am the owner and had not received them), and the interaction escalated unnecessarily instead of being calmly resolved. As a result, two households were without mail for weeks, which is unacceptable, especially during the holiday season. This situation reflects serious breakdowns in communication, accountability, and customer service. I hope management reviews internal procedures so future customers are not put in a similar position.

    United States Postal Service

    United States Postal Service

    (60 reviews)

    The sewer of the ghetto…read more Let me first highlight as to not mislead. I was here last week and the staff was great, there was a white heavy set guy with a limp, a black woman who reminded me of the principal on Abbott Elementary and a young girl that reminded me of the rapper.. lil mama. They were helpful & pleasant to the customers. They spoke with a respectful, pleasant customer service tone. Eye contact, smiling. Lovely... it was lovely. Ok now fast forward to this Saturday. There was a heavy set black woman with short hair and a Muslim woman. I left there thinking... this is Mawndawmin behavior but then again, it wasn't. They were worse than that. They both were loud & unpleasant. No smile, no eye contact. Harsh tones, Bullied the customers. Rude... just blatantly rude. To everyone. Any redirection (no, not help,,, redirection was done in a way to humiliate the customer). Their lack of civility to literally everyone was honestly atrocious. People just casually walking through the door to mail a package, not knowing they have entered a lion's den of buffoonery and are about to be their next victim to demean & embarrass loudly/publicly for no justified reason. This is very much their behavior as I observed them behave this way with at least unsuspecting 10 customers. One lady walked out saying loudly (yet sarcastically) this place has GREAT customer service. The heavier one tried to argue with me when I explained to her why people were still arriving after 4p. I had to tell her "you will NOT argue with me". She was so ignorant & defensive that she wouldn't even accept the explanation of why they were still arriving. I honestly wanted to scream shut up and put on your listening cap! In hospitality, when a worker can work but are uncouth or aesthetically not well received, they are placed in the back of the house so no one sees them & they work mostly solo. I'd suggest that would be the best option here for these two, The lobby was under stocked and many cubby holes missing envelopes & shippers. The only tape available is tape they don't want you to use. They use to offer a plain shopping tape. It's as if they take no pride in their chosen career or the state of the post office. Whomever is managing this location, needs to be reassessed because service of this low life level is unacceptable everywhere & to everyone. Sadly, this is the post office on my area. I pray that both of these women were replacements. Life is hard enough and the last thing anyone needs is to be abused by postal workers who are paid directly through the customers hard work.

    Rude, unprofessional, agressive 'supervisor' (?)…read more Not the first time someone pretends to be a manager, so will leave some room for doubt if there is an actual one. Not like many of us need to use a postal office anymore, but if you think you do (as did I) avoid this one at all costs. Maybe it will ultimately run out of business, since no one seems to care. Not Anthony for sure. I would blame the full moon, but I'm convinced these are just characteristically miserable, rude people who happen to have the privilege of working at a USPS facility (yes, work is a privilege these days).

    USPS - postoffices - Updated May 2026

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