Love my local post office. Employees are both friendly and helpful, helping customers save money or…read moresharing swiftest options to send items. I visited the other day and a customer began to be nasty towards the employee at the desk; so much so I was going to need to walk out or intervene. The employee kept her cool, the customer realized her error in what she was asking for and apologized to taking the paperwork back from the employee (but no apology for her nasty, curt tone). I was the next customer and the employee perked right up like nothing happened. Shout out to our service based heroes who endure what they shouldn't have to.

I've visited this Post Office quite a few times over the years, it's pretty close to my house and…read morehas a good amount of parking up front (though it can get busy). I typically stop in when I need to buy stamps or send something that requires a little extra attention or tracking. On my latest visited there was a small line of people and the person up front was friendly and helping everyone efficiently. I ended up buying a few different packs of stamps, including some very cute year of the snake stamps. I always opt for forever stamps and after making my purchase I was able to add postage to a couple of letters I had going out, put them in the box and I was on my way. The Post Office isn't always the most fun or glamourous errand, but I've had good experiences with the staff here so far and have been able to get the job done.

I've been coming to this post office for about two years now, and as a small business owner who…read moreships out orders almost every other day, I rely on this location a lot since they are amazing and I've never had a problem with them! I normally bring in multiple small packages at a time, and I've always tried to be respectful, patient, and understanding of how busy postal work can be. I don't usually leave reviews, but I felt it was important to share my experience in hopes it helps improve things. There is a blonde woman who often wears a ponytail with glasses who often works near the pickup window/door, and on three separate occasions--spread out over months--she has made me feel very uncomfortable when dropping off my packages. Each time, as I place my orders on the drop-off counter, she sighs loudly, rolls her eyes, or looks annoyed. I always apologize and try to be considerate, but the reaction still makes me feel like I'm doing something wrong just by dropping off my shipments. I completely understand that long days and constant customer flow can be tiring. We're all human, and we all get frustrated. But as customers, especially those who come frequently and are always respectful, we shouldn't be made to feel like an inconvenience. This is part of the service the post office provides, and I'm simply doing what I'm supposed to do as a shipper. I truly hope she (or management) sees this and takes it as constructive feedback. I'm not upset, just hoping for a little more professionalism and kindness. A small attitude shift goes a long way, especially in a community postal office where many of us come weekly or even daily. I'd hate for other customers to feel the way I've felt during these interactions. Other than this repeated issue, the rest of the staff has always been helpful and kind!! I just hope this concern is taken seriously so everyone can feel comfortable coming here.

I came here to pick up some mail as well as get a new mail key I was able to get my key just fine…read morebut I was informed that my mail should be in the mailbox. I have not looked at my mailbox in over three months and it's a very small box so I did not think everything would fit in there. I was trying to ask some questions regarding if any mail could still be here And while the attendant was being super nice and helpful, he was answering my questions. This lady who seemed to be a supervisor wearing a green shirt practically closed a little window in my face while I was asking a question. I just thought that was incredibly rude. He was trying to answer my question fine and I don't think she had to slam the door in my face like that.

Located across from Raley's…read more For there being a Federal Shutdown the person that help me was very friendly and patient. I went here to mail a gift for my Aunt's Birthday in December on the East Coast. I had it packaged up in an old Amazon mailer all taped up and they accepted it as proper mailing packaging. I asked for the cheapest method of mailing (Ground Advantage and it comes insured and with tracking) and it would get there in 5-7 days, which was perfect. She doesn't need it till the 2nd week of December. With the holiday rush starting in November I thought I would get it out early. The holiday rush won't guarantee anything on time. Parking is pretty good. They have a small lot to the right of the post office. It used to be to the left, but they made some changes. I've been lucky by going off peak hours and have always gotten a spot. If it's packed you can always park in the Raley's Parking lot and walk across the cross walk right in front of the Post Office. If you are just dropping off a letter there is a blue mailbox out front. If you need to rent a mailbox they have them available here. You can either pay by them month in person or you can put it on auto draft.

I am beyond livid with this location, specifically my carrier. I paid rush order for a retirement…read moregift. Informed Delivery says it was delivered but it wasn't. Called their number, rings then hangs itself up. Tried to file a missing package report but can't do it until after 7 days. The USPS processes and protocols are awful. They should answer the phone so they can contact the carrier to correct the delivery. Very disappointed.

This US post office is very small, but it is full service with P.O. Boxes as well. The service…read morecounter allows for two guests if staffed, and has one counter, and a desk top space for packaging and prep. It provides envelopes, boxes, stamps and cards for purchase, and it took care of my needs to get a letter out quickly. The post office is not really identified on front of the building, of which sits on 7th and J Streets downtown, just east of Downtown Commons. Just walk through the double doors, and straight to the back to go through another set of doors into the post office.

Post Office has moved to 1016 R street no longer at 660 J street…read more This location was very convenient the lady was always nice even the security very helpful and happy all the time. I will miss this location

Went to the West Sac Post Office a few months ago for walk-in passport services for two of us. The…read moreparking is a little confusing as there are two lots and you can only enter the building from one. But once we got the correct lot it was all good. Arrived early and there was already a line, but we still got in for our appointment in under an hour. Once we sat down, the appointment went very quickly and smoothly. Be sure to have all your CORRECT documents, photos, and payment ready to go ahead of time - it's not the Post Office's fault that people don't do their research! If you do that, you're golden.

I turned 4 years of taxes in to a usps office January 2st, it was certified mail i was supposed to…read moresee it scanned everywhere from start to finish till it hits Sacramento's tax board offices, this was the last location my taxes went before they went missing and i had to report it missing track # 70220410000114700432, because someone stole or either destroyed my super important mail, the irs had then charged me at the highest bracket at 45% taxed, i make low income family of 4 why am i being taxed like a millionair why i had turned in my taxes u cant even trust the governments own mailing system, because they failed to do there part irs had to step in for me and do my taxes for me which was almost 2 thousand more.

I wish I had gotten his name, but the young gentleman who assisted me around 4:45 PM today was…read moreincredibly professional and helpful. I came in with several pieces of mail and wasn't aware that the envelopes I selected already included prepaid postage. I asked him whether each item required one or two stamps, and he kindly weighed everything and confirmed that only one stamp was needed. Because I had several questions, neither of us realized right away that the envelopes were already prepaid. After I completed the transaction and left, he actually ran outside to let me know that I hadn't needed to pay at all. He immediately offered to process a refund back to my card. While the amount wasn't large, I truly appreciated his honesty and the extra effort he made to correct the mistake. Employees like him are exactly why I take the time to leave positive reviews. I will definitely be returning!

I don't head into the UPS store often, but it's nice to know what to expect when I do need to send…read morea package. While there's usually lines when I stop in they always keep them moving. The staff is very helpful and I appreciate them being able to walk us through options and pricing to send items. While sometimes it feels expensive, so far everything has made it safely to its destination on time or early.

Never thought I'd be in giving a 5 star review for a post office but here we are…read more I moved here from LA and have never before left a USPS laughing and smiling. One of the employees, Bobby, I believe his name is, truly makes my day any time I go in. His humor, positive attitude, and kindness really makes me value the impact of friendly customer service and reminds me of the positive impact that an individual can make on someone's day. He needs a raise and he needs to be recognized.

We've been here a few times and the service has been efficient. My dad needed to mail a letter…read moreoverseas and the clerk was very helpful as she told him how much postage was needed in order to mail it to India. This location has a Self-service kiosk where you can buy stamps, ship packages, and mail letters. They also have a gift cards selection which includes brands like Amazon, Starbucks, Old Navy, Marshall's, McDonald's, and TJ Maxx.

Rianna was honestly wonderful from the very beginning to the very end. The moment I walked in, she…read moremade the experience feel comfortable and welcoming. She was super nice, polite, and approachable, and she had a calm, friendly attitude that immediately made me feel like I was in good hands. Sometimes you can tell right away when someone is just going through the motions, but with Rianna it felt like she genuinely cared about helping me and making sure everything went smoothly. She was attentive, respectful, and patient in a way that is rare to find these days. I came in with a lot of packages, and I mean I had a lot more than what most people probably bring in at one time. I was already expecting that it might be a hassle, or that I might get that look from someone who is annoyed the second they realize how much work it is going to be. But Rianna did the exact opposite. She stayed kind and professional, and she never once made me feel like I was inconveniencing her. She did not rush me, she did not talk to me like I was slowing her down, and she did not let her tone change. She stayed patient the entire time, which really mattered because it can feel stressful when you are standing there with a bunch of packages and you just want everything handled correctly. What made the whole situation even more challenging was that the data in the store was terrible and would not load. The system kept lagging, freezing, or taking forever, and it really slowed down the process. That is the kind of thing that can quickly turn into a frustrating experience, especially when you have multiple packages and each step depends on the system working properly. Even with that going on, Rianna remained calm and collected. She did not get flustered, she did not take it out on me, and she did not act like it was my fault that the store data was not cooperating. She handled it with a level of patience and professionalism that deserves recognition. Instead of acting irritated or rushing through things just to be done with it, she stayed focused on making sure everything was processed correctly. She kept trying, she kept working through it, and she stayed consistent in her customer service the entire time. She did not give up or act defeated, and she did not make the situation awkward. She communicated with me in a clear and polite way while we waited for the system to load, and she kept things moving as best as she could. She made sure I understood what was happening, and she took the time to double check things so nothing got missed. The most impressive part is that even while dealing with the slow system, she did not let her attitude change. A lot of people get annoyed when technology slows them down, and you can feel that frustration as a customer. With Rianna, I never felt that. She stayed friendly and patient, and she kept treating me with respect the whole time. She maintained the same kind tone and helpful approach from start to finish, and that made the experience so much better than it could have been. Instead of feeling stressed or rushed, I felt like she was taking care of everything and making sure it was done the right way. She also handled my packages carefully and responsibly. With so many packages involved, it would have been easy for someone to get careless or mix something up, especially with the system not loading properly. But Rianna stayed organized and thorough. She took her time, handled each package properly, and made sure every step was completed correctly. She did not treat it like a burden, and she did not act like she was trying to get rid of me. She was professional, detail oriented, and patient throughout the entire process. Another thing I really appreciated was how she made the interaction feel human. She did not make me feel like I was just another task she had to deal with. She was kind, understanding, and pleasant to talk to, even when the delays were clearly taking extra time out of her day. That type of customer service makes a huge difference because it turns an annoying situation into something manageable. She did not just do the job, she did the job with a good attitude and genuine patience, which is exactly the kind of service that people remember. Even though the store data issues made everything take longer than it should have, Rianna did not make it feel like a problem. She stayed calm and steady, and she worked through it without complaining. She showed professionalism, patience, and a great attitude from start to finish. That is not easy to do when things are moving slowly and you have a customer with a lot of packages, but she handled it like a pro. She made sure everything was taken care of properly, and she made sure I left feeling confident that everything was processed correctly. Overall, Rianna provided excellent customer service. She was super nice, patient, and professional the entire time. She handled a difficult situation with the slow system and still treated me with kindne

This UPS location is a complete joke. The customer service is rude, dismissive, and blatantly…read moredishonest. I came in to return an Amazon package and did exactly what I was told. When I came back, they suddenly claimed the return had to be in a box purchased from them -- which directly contradicts how Amazon returns normally work. I went twice, wasted my time twice, and got the same condescending attitude both times. This felt like nothing more than a cash grab to force customers into buying unnecessary packaging. No effort to help, no consistency in information, and zero professionalism. If you value your time, avoid this location. I will never return.

Yes! A Post Office @ The State Fair!…read more SITREP Very cool postal annex here at the State Fair (it's mother-hub is the Royal Oaks Post Office). The first thing you notice by the front door is the AMAZEBALLZ R2D2 Mail box. How dam cool is this? https://www.yelp.com/biz_photos/u-s-post-office-california-state-fair-sacramento-4?select=8p1aJumudSsnHS0prERwhA&userid=3mNz5nQFTIBQm0oU5mBR0w THE SETUP For being small, the variety of stuff is amazing: LOTS of great postage paraphernalia here, from actual stamps of Batman and Jimi Kendrix, and the usual postal services you would expect of an actual P.O., to the great souvenirs. I actually scored a great Batman Stamp shirt that was on special for the Opening Day of the Fair - $15 - AND it was ALL IN BLACK (which is apropos for the "Dark Knight"! (Duh!) ;) https://www.yelp.com/biz_photos/u-s-post-office-california-state-fair-sacramento-4?select=yLHg_7ou2Ggh6o3ei8jgtQ&userid=3mNz5nQFTIBQm0oU5mBR0w The peeps here were very friendly and shared lots of good info about this building's activities, such as the schedule of cooking demonstrations, which is what I was really blitzing through this building for. THE LOWDOWN Great post office souvenir stop to mail post cards, and get collectibles!

I was calling from Tennessee, looking for a package that contained my eyeglasses. The wait time…read morewhen I called said 12-18 minutes, but in fact, it was actually about a 45-50 minute hold. But who's counting! The gentleman who answered was very helpful & very precise in taking all of my information. He assured me that they would most likely find my package, they usually did. He told me to give them a couple of days to locate it & they would email me, & if I didn't hear from them in a couple of days, to call back. He really sounded confident that they would locate the package so I hope I don't have to call back.

Extremely disappointing experience…read more We came in to get a fingerprint Live Scan done for my wife, and it was immediately obvious that Jake and his coworker simply didn't want to do it. The first thing we were told was, "We stop doing Live Scans around 6," even though it was 6:04 PM when we walked in. Stopping a service four minutes earlier and using that as a reason to turn customers away does not sound like a policy--it sounds like someone who didn't want to do their job. To make it worse, when my wife asked for clarification, Jake responded with unnecessary attitude, saying: "Oh, it's not around 6pm -- it IS 6pm." That comment was delivered with sass and zero professionalism. We were polite, respectful, and not rude in any way, yet were met with dismissiveness and irritation for simply asking for a service they advertise. If there's a strict cutoff time, that should be clearly posted and communicated professionally--not weaponized to shut people down with attitude. Customer service matters, and tonight it was completely lacking. I normally don't leave reviews, but the way my wife was spoken to compelled me to write this. Unprofessional, unhelpful, and frustrating experience. I hope management addresses this, because this interaction alone ensures we won't be returning to this location.

I'm surprised the rating for this location isn't high. I've lived in the area for over two decades…read moreand every time I'm here, I've received great service. We've used their PO Boxes and love the remodel to the place. Clean and organized and I'm very pleased with all the services that we've used, which includes: notary, making copies of keys, PO Box services, dropping off regular mail, dropping off Amazon returns, and shipping. They have other services as well.