Never thought I'd be in giving a 5 star review for a post office but here we are…read more I moved here from LA and have never before left a USPS laughing and smiling. One of the employees, Bobby, I believe his name is, truly makes my day any time I go in. His humor, positive attitude, and kindness really makes me value the impact of friendly customer service and reminds me of the positive impact that an individual can make on someone's day. He needs a raise and he needs to be recognized.

We've been here a few times and the service has been efficient. My dad needed to mail a letter…read moreoverseas and the clerk was very helpful as she told him how much postage was needed in order to mail it to India. This location has a Self-service kiosk where you can buy stamps, ship packages, and mail letters. They also have a gift cards selection which includes brands like Amazon, Starbucks, Old Navy, Marshall's, McDonald's, and TJ Maxx.

Stopped at the Post Office to mail a box for a friend. I appreciated how the clerk double-checked…read morethe address and explained the different shipping choices. The entire process felt organized and professional. It didn't take long and everything was handled carefully.

I dont get why this location has so many bad reviews…read more My go to post office was the Royal Oaks location. Lately they been having issues with their equipment not working. I run a ebay business and its important for me to send out packages on time. After doing some research I saw the Broadway location opens early at 8:30 am. Perfect. Since I have to be at work at 9:30 am, I can easily go in as they open. I been going so far three weeks and so far I felt service has been good. I will say this. To anyone who tries come in last five minutes before closing. Plan ahead better.

I've been coming to this post office for about two years now, and as a small business owner who…read moreships out orders almost every other day, I rely on this location a lot since they are amazing and I've never had a problem with them! I normally bring in multiple small packages at a time, and I've always tried to be respectful, patient, and understanding of how busy postal work can be. I don't usually leave reviews, but I felt it was important to share my experience in hopes it helps improve things. There is a blonde woman who often wears a ponytail with glasses who often works near the pickup window/door, and on three separate occasions--spread out over months--she has made me feel very uncomfortable when dropping off my packages. Each time, as I place my orders on the drop-off counter, she sighs loudly, rolls her eyes, or looks annoyed. I always apologize and try to be considerate, but the reaction still makes me feel like I'm doing something wrong just by dropping off my shipments. I completely understand that long days and constant customer flow can be tiring. We're all human, and we all get frustrated. But as customers, especially those who come frequently and are always respectful, we shouldn't be made to feel like an inconvenience. This is part of the service the post office provides, and I'm simply doing what I'm supposed to do as a shipper. I truly hope she (or management) sees this and takes it as constructive feedback. I'm not upset, just hoping for a little more professionalism and kindness. A small attitude shift goes a long way, especially in a community postal office where many of us come weekly or even daily. I'd hate for other customers to feel the way I've felt during these interactions. Other than this repeated issue, the rest of the staff has always been helpful and kind!! I just hope this concern is taken seriously so everyone can feel comfortable coming here.

I came here to pick up some mail as well as get a new mail key I was able to get my key just fine…read morebut I was informed that my mail should be in the mailbox. I have not looked at my mailbox in over three months and it's a very small box so I did not think everything would fit in there. I was trying to ask some questions regarding if any mail could still be here And while the attendant was being super nice and helpful, he was answering my questions. This lady who seemed to be a supervisor wearing a green shirt practically closed a little window in my face while I was asking a question. I just thought that was incredibly rude. He was trying to answer my question fine and I don't think she had to slam the door in my face like that.

I'm old school... I pay bills with a check and mail off with an envelope and a forever stamp. It's…read moreold school peeps like me who are keeping our post offices and US postal carriers in business. I've always received service with a smile at the land Park branch of the USPS.

It's two weeks before Christmas and they have only one person working the counter. I tried to use…read morethe self service but the scanner wouldn't recognize the size of my package and it was taking too long to figure it out. This was after I already waited behind a woman who was trying to figure it out for 10 minutes. I mailed two very small packages for $7.50 each which seems like a crime. When did that get so expensive? The contents of what I sent weren't worth that but nonetheless, I had to send them. I recommend adding a couple more people to help out the poor clerk dealing with the huge line at Christmas.

I mailed a package from the Post Office and the visit was simple and straightforward. The staff…read moremember was polite and made sure the label was correct before finalizing the shipment. Everything felt professional.

It's sad to see that every time I review this post office, it's a zero star, but you have to put…read moresomething so it gets one star. I don't know how they survive. Our regular male carrier is wonderful. She is so careful with the mail and checks and make sure we don't have any outgoing. She is great. But every single time she leaves to go on vacation or takes a day off whoever substitutes for her is the worst. Yesterday, the mail carrier hands me the mail in my hand because we were sitting outside. I am sitting with my friend who lives two houses down and I have her mail in my hand. So I give her her mail and I tried to catch up with the male carrier who is already a few houses down, but he can't hear me because he has earphones on. When I finally catch up to him to let him know that he gave me the wrong mail, and where is my mail, he just looks at me" oh yeah, one house didn't have mail today so I just got turned around." that's his response. Not oh sorry let me go check on that or anything else. No he turns around and keeps delivering the mail so I'm not sure if anybody got their mail yesterday or if we all have someone else's mail because he got turned around because one house didn't have the mail? He absolutely did not care, and did not make any initiative to fix this. So I'm not sure if somebody else got my mail yesterday I didn't. So then I tried to call the Arden post office today to talk to the manager and let him know this is going on. No luck you can call there 20 times nobody will answer the phone. I will probably have to make my way over there in person, but honestly, I don't think it will help. The postal people have one job to do, and in the case of the mail carrier. It's to make sure they're giving you the right mail. It's not OK that the day your regular carrier goes on vacation everyone's mail gets delivered wrong. It is tax season, I also run a business and I don't need to have my mail all over the neighborhood . I'm sure other people don't either.

I know this may be a stretch for a postal office or any government building experience, but I…read moredefinitely had a 5/5 experience with Collin. First, the place is pretty clean and well organized. It's easy to access. For me, these experiences boil down to the customer experience. Upfront, I am not a weekly or even monthly person that sends packages. I'm not really sure how to use a stamp to be honest with you or where to buy them. FYI, you can buy them at the post office. Anyway, I definitely came unprepared with my shipping label the first get-go. Collin delicately explained to me that this needs to be printed out or that a QR code needs to be provided, and that they can't receive emails from us. The second time around I was still unprepared despite printing the label. He generously help taped up my package and made a note that other post offices may not be as nice. Overall, I've never had a completely bad experience here, but this was particularly nice, so I wanted to give credit where credit is due.

Ruby is rude... I wanted to 2day an item and selecting…read morepriority shipping usually gives the me ability to ship within a timeframe, RUBY prompted thru the screens without giving me options. Her customer service is poor and her attitude is even worst. I couldn't verify the address until the sticker was already printed and in my face. Now my package will arrive later than expected because I was rushed by RUBY.. IF YOU SEE HER DEAD GAZE AVOID HER AT ALL COST. SHE DOESNT CARE TO ALLOW YOU TO READ THE SCREEN OR SELECT DATES, SMH I HATE THAT I LEFT MY PACKAGES WITH HER. She rushed wasn't friendly and seemed annoyed

Well this was an experience! Had to come here because we were advised this location managed for…read moreour business reply account. It is located what looks like a converted Hotel with several businesses inside the rooms. Thankfully there was a big sign that said Post Office here and it directed you where to go so it is on the other side where there is a main entrance. It is quite large inside with several PO boxes. The ladies inside were very nice but not with in depth knowledge beyond basic postal services. We almost had to reach out to our business contact at the main post office but after 15-20 mins finally got our transaction done. It is off of a very busy street in a super old building.

This is the best Post Office closed to my work. We have three Post Offices within 2-3 miles radius…read more Unfortunately, the closest Post office to my work is the busiest Post Office in the area! I normally drive a little farther to this one at the corner of Fulton Ave and Marconi Ave. This one has way fewer customers all the time. I think is because of the location. The Post Office is deep inside a parking lot all the way to the end and the parking lot entrance is on Marconi Ave instant-on Fulton Ave as the address shown! This office usually has only one or two windows open. But I have never seen more than 3-4 customers inside. It is way better than the one on Arden Way or the one on El Camino Ave. I normally spend less than 5 minutes in this office for the window services. Many parking available in front of this Post Office and driveway drop off is also available!

Paid $50 to get a new lock on the mailbox since I just moved in; it's been a month and they haven't…read moreeven changed the lock. Previous owner comes to check the mail still and who knows if they even have a spare key still. But this isn't right. ***update: Just checked the mail and used the old key; it didn't work; i gave them a call & they don't even know what's going on, they don't have a new key to give me either and don't even know what's going on. But this is the worst usps I have ever dealt with in my entire life & someone should really check to see how they're operating because they don't even know what they're doing.

They could answer their phone during posted business hours, not lose the mail, replace the stolen…read moremailbox.

Hello, I would love to say I love coming to this post office first it was VINCE He's very kind and…read morehe's very patient. He's always has a smile so I want to say thank you. Amazing customer service very patient and has a beautiful smile that lights up the whole room. and there is another person a young lady name LEISA what a wonderful, amazing beautiful smile always happy and very colorful. I love her orange and pink flowers that she has there. She is a breath of fresh air. I was explaining to them today I kept forgetting to get their names to say how welcome it is for the come in there and they say hello to you and they take all the time and all of that she explained to me today how the process worked with the packaging and I appreciate her customer customer service and her patience. I was explaining to them how hard it is to work in customer service I work in customer service and it's very hard dealing with people and having patience and listening and keeping a smile, even though they don't make any sense after the things they say or what they're coming in there to get or whatever, but if you guys can let them know by giving them a pat on the shoulder and letting them know how much you guys appreciate having them there and all the hard work and they do this is a very very very very busy post office and it takes a lot of patience in the middle of the area where it's at, but just to say I see him every time I come and it's always joy the CD two these two and so if you guys can let them know that and show them this message that I appreciate them and acknowledge them and just taking out the time of the day to give somebody patience and the smile is a lot thank you my name is Andi (Andrea)have a great day yeah

Not possible to contact a supervisor here. The Cleark will lie to you about if you can send a…read morepackage overseas. I was told my package was not in compliance, but everything was in compliance. I then took it Royal Oaks Post Office who said there was no problems with my package. and sent it off with a verbal guarantee. I had a similar problem a few months back. but then they had a supervisor present who got them to behave. our mail service at Colonial Post office has gone 3rd world.

The Brookfield Drive U S Post Office (USPO) has super fast shipping when using the self service…read morekiosk. I always ship using a USPO flat rate box, which are located in the lobby of the post office on the shipping supplies display. For convenience USPO first class and flat rate boxes are free to take home for packing. Here's the chisme: you'll need access to a computer and printer to print a pre paid click-n-ship USPO label. If you don't have a printer go to the public library. The librarian can help you with printing from an app on your device or from their computers. should you decide to download the US PO app on your device you can print directly from there to the printer for a nominal fee I believe the first five pages of B&W printing are free and $.15 per page thereafter. It is well worth the time and effort to pack your flat rate box using your own strapping tape to tape it closed and be sure to tape your label on the side that says "place label here." Went out the post office walk right through the lobby in this post office the kiosk is near the mail drop slot inside. You will not have to wait in any lines just scan the barcode and follow through by reading the directions on the monitor screen and dropping and then drop your package in the package drop tumbler drum around the corner to the left of the kiosk.

I did not know there is a United Post Office near Meadowview and it was really convenient after…read moreBeing in the area doing some errands. The parking is really spicy and it has a one-way in and a one-way out which was pretty creative. When I went inside there is a long line but it went by quick. Also I find that it was really clean inside and it was organized. There were a lot of postings where you drop off the mail so it is very informative on the collection time and what they accept and what they don't accept. Also the people were friendly and quick on their feet and the service was consistent. I would be back if I am in the area so I don't need to go back to my neighborhood and feel rush and drive all around the place. The united post office for my home is in Southland Park that one close one hour early versus this one close one hour later. I hope this helps and thanks for reading and have a yelp-tastic day. The value of the service here is wonderful and I would be back.