I want to say thank you very much to FedEx Office & Shipping center in 3161 Zinfandel Drive in…read moreRancho Cordova and all the other locations. I have not had a poor experience with any of their staff however tied up they may be at that moment. In addition there's a particular young employee named Sean in that location who took pity on me since my hands is full with a large box to return . I had just come from another FedEx location in Olson Drive in Rancho Cordova which unfortunately does not take ordinary returns. Sean is busy when I arrived and the other staff present is also helping two other customers. I was pleasantly surprised when Sean stopped what he was doing ( pushing a big cart) and helped me with my returns. Sean , who just apparently started three months ago with FedEx, is very efficient and finished the transaction very fast and thorough. He even politely explained why the previous FedEx is unable to help me. It's very rare nowadays to see and experience these qualities and I believe must be mentioned and appreciated. Thank you Sean and to the FedEx staff thank you as well.

What a solid solid FedEx! Went in to send a package to a buddy. Amazing, kind counter guy was…read morehelpful, knowledgeable and gracious! Not too often these days do I experience this level of customer service. My sincere thanks! And a super duper Yelp! shout-out! The store was super organized and clean. Which tells me 1) management is on top of it. And 2) most likely the rest of the team is also awesome. These are the everyday men and women working and living their lives here in America. Personally, it is so refreshing and reassuring to me to know that there are still individuals out there in our work force who takes joy, pride and dignity in what they do for a living. I may be reading into all this way too much, whatever man, let me believe that people have pride in their work. Ok, that's all I have to say about that, carry on good people, carry on!

I am extremely disappointed with my local UPS facility. Within just one month, **four of my…read morepackages went missing**. These were business shipments, and every missing package caused financial losses and disappointed customers. What is even more frustrating is the lack of customer service. I called multiple times asking for help and requested that a local supervisor contact me, but nobody ever followed up. It feels like no one cares about resolving the problem. Because multiple packages disappeared from the same local facility in such a short period of time, I have serious concerns that the packages may have been stolen while in UPS's possession. Whether it is theft or poor handling, UPS needs to investigate what is happening at this location. To make matters worse, UPS only paid about $100 in compensation for each missing package, which doesn't come close to covering the actual value of my losses. I have been using UPS for years, but the service has become much worse than it used to be. Losing four packages in one month is simply unacceptable. I hope UPS management takes this issue seriously and improves security, accountability, and customer service at this facility.

Stunning that UPS is still in business. Their freight orices are exorbitant, and over the past 5…read moreyears, NOT ONE of my packages has ever arrived within the time frame estimated on their website - I receive a package form these jokers once every two weeks on average. It's a sad day when one of our government institutions (US Postal Service in this case) provides a timelier and more cost effective service compared to a private sector laughing stock like UPS. I wish this combat would just fold, go bankrupt, and go away.

I had to return something and person asked me Shien, Temu, and two other names I did not…read moreunderstand. I said I have an Amazon return and she said "we don't accept them you MUST do at Kiosk!" My return though required an employee to accept it, then she says "we don't accept YOUR kind." Now I was thrown off by that comment as I thought it was very rude and disrespectful for a UPS employee to say! I don't know who the Asian female was, but she needs to find another job where she has to point out and say to a civilian "we don't accept YOUR kind." That is very disrespectful and UPS could have a discrimination problem by customers if they're kept around. She definitely has no care for customer service and I would fire her! Oh for anyone who's wondering where the store is, it's not longer next to Mountain Mike's as you have to go around shopping center where the Donut shop is kind of facing across from a Subway in same shopping center.

They closed? Empty store. I drove up to return a package and it was an empty store. Sad because it…read morewas convenient.

Great 5 star reviews for this business! I'm happy to add mine to the mix. Initial visit was met…read morewith Eric and Clarence, both engaging, friendly and informative. Informative since I had to ship several boxes to a relative and the items were fragile and odd sized. The initial estimates were just ball parks since you really need the items to be measured and weighed. My recommendation is not to get the insurance unless you have evidence of the items value; e.g. receipts or valuations. I'm still in the process so I may revise my review. Second visit was met with Jimmy. Pleasant, professional and helpful as well. I'll try the "pro packing" service since I'll have fine china to ship as well. Pricing seems fair and the value for the services also seems fair. Thanks!

I've came to this store twice now to get passport photos taken. Both times the service was quick…read moreand easy. Both times the people helping me were also very friendly. It's great to have this as an option for mailing needs as well! Give them a shot instead of your normal ups/Fedex options!

Trash. Garbage. Not helpful in the slightest. Driver said my boxes weren't ready when they sitting…read moreby the door clearly marked. I had to take the boxes to them. Terrible service. Zero desire to use them for anything. I get an upset stomach when I see them pull up out front of the office. How can I leave zero stars for this clown operation?

Avoid this location if possible. I've had 3 packages come up missing and have had to go back and…read moreforth with customer support and the call center. These packages are high valued and they just don't seem to care.

The staff is efficient and friendly. The place is well organized. Although they were slightly…read morebusy, they did not rush their customers. Highly recommended.

I have been here numerous times and the staff is always so friendly and quick! Great service!read more

Very polite, we have used their notary service. When we have used their packing and shipping it has…read morealways been a great job. Would highly recommend their services!

This UPS Store has a great knowledgeable staff and an experienced notary who can handle complex…read moredocuments in an efficient manner. Highly recommend.

The staff at Arden Dispatch are the most friendly, engaged, happy folks ever. A pleasure to do…read morebusiness here.

Arden Dispatch is truly a delightful place for all your shipping , shopping and gift wrapping…read moreneeds!! The staff is absolutely top notch friendly and helpful. They have a really nice gift shop inside that has many fun items for gifts with many of them from local residents. This is a unique and professional locally run store you need to check out!!! They wrapped a baby gift for me recently and it was so beautiful!! Please support these amazing ladies that are doing a great job providing great services with giant smiles!!

Friendly folks, and they always deliver! There was no line, so the visit was fast and efficient…read more Thank you.

I've been going to this post office for many years. I also lease a small PO Box at this location…read more There is always ample parking. The parking lot gets crowded around the beginning and middle of the month as well as on a few days during the week due to school pickup and drop-offs related to the high school next door. The interior is always clean. The self service kiosk is great when you just need stamps or have basic envelopes/packages to mail. The staff are always so friendly and helpful. I love the greeting card section inside as it saves the time of having to go to a store. This location has mailing supplies and boxes/envelopes. The staff will also assist you with choosing the correct box/envelope to mail your particular item(s). I really appreciate that this location is open on Saturdays.

I needed to ship a package via SpeedX through Vinted. I've never even heard of this carrier before…read morebut to my surprise the closest drop off location was about 2-3 miles from me. I used to live in this area but now have relocated further south of Elk Grove. The location is convenient if you live close by. They also offer USPS, Fedex, and UPS pickup. I saw a few copy machines and other shipping material for customer's needs. Come here to drop off, ask for assistance on packing, and/or printing! Unsure what other services they provide since I was only there for package drop off. The person scanning in my package (owner?) was very nice and helpful with the SpeedX package.

Came across this new mail shipping center located in Elk Grove. It was perfect since I needed to…read moreship a package out. They can ship via fedex and USPS and they also offer a ton of services - printing, mail boxes, notary, shredding, passport photos, custom printing, and more. I'll definitely be back.