Great 5 star reviews for this business! I'm happy to add mine to the mix. Initial visit was met…read morewith Eric and Clarence, both engaging, friendly and informative. Informative since I had to ship several boxes to a relative and the items were fragile and odd sized. The initial estimates were just ball parks since you really need the items to be measured and weighed. My recommendation is not to get the insurance unless you have evidence of the items value; e.g. receipts or valuations. I'm still in the process so I may revise my review. Second visit was met with Jimmy. Pleasant, professional and helpful as well. I'll try the "pro packing" service since I'll have fine china to ship as well. Pricing seems fair and the value for the services also seems fair. Thanks!

I've came to this store twice now to get passport photos taken. Both times the service was quick…read moreand easy. Both times the people helping me were also very friendly. It's great to have this as an option for mailing needs as well! Give them a shot instead of your normal ups/Fedex options!

I had to return something and person asked me Shien, Temu, and two other names I did not…read moreunderstand. I said I have an Amazon return and she said "we don't accept them you MUST do at Kiosk!" My return though required an employee to accept it, then she says "we don't accept YOUR kind." Now I was thrown off by that comment as I thought it was very rude and disrespectful for a UPS employee to say! I don't know who the Asian female was, but she needs to find another job where she has to point out and say to a civilian "we don't accept YOUR kind." That is very disrespectful and UPS could have a discrimination problem by customers if they're kept around. She definitely has no care for customer service and I would fire her! Oh for anyone who's wondering where the store is, it's not longer next to Mountain Mike's as you have to go around shopping center where the Donut shop is kind of facing across from a Subway in same shopping center.

They closed? Empty store. I drove up to return a package and it was an empty store. Sad because it…read morewas convenient.

I've been coming to this UPS store in Rancho Cordova for many years and have always been so…read moreimpressed with their knowledgeable employees and customer service. I don't know if it's been the same ownership all these years. I went in today, August 16, 2026, to get a document notarized and it was packed. There was only one employee (#377270 is on the receipt) staffed to work but he did great ensuring everyone got the services they needed. The owners/managers should staff one more person on Sundays because when there's a rush, like today, that would be a very stressful environment to work in. The man did great though and he is the face we associate with this business. His manager should thank him for all his hard work and providing excellent and timely service.

I'm glad they're open Sundays it's very convenient. All of the employees are super nice except one…read more Short, balding, white guy with blue eyes. He always has an attitude and refuses to do Amazon returns even when there's a line. He will tell you that you can only use the kiosk. I've never had an issue with any of the other employees in this store except him.

This UPS store has been my go to returns store for some time. When I need shipping supplies they…read morealways have it in stock. When sending a package, they are pleasant and speedy, yet I never feel rushed. :)

Professional service, service requested best, knowledgeable staff, amazing owners and family ran…read morebusiness I would recommend 10 out of 10 times for my UPS needs! The best of the best!

The staff at Arden Dispatch are the most friendly, engaged, happy folks ever. A pleasure to do…read morebusiness here.

Arden Dispatch is truly a delightful place for all your shipping , shopping and gift wrapping…read moreneeds!! The staff is absolutely top notch friendly and helpful. They have a really nice gift shop inside that has many fun items for gifts with many of them from local residents. This is a unique and professional locally run store you need to check out!!! They wrapped a baby gift for me recently and it was so beautiful!! Please support these amazing ladies that are doing a great job providing great services with giant smiles!!

My review is solely speaking for the mailmen and women. Specifically "man" in my case. I've been…read moreliving at my home for 10 years on malana way and although there's nothing that can be done about break ins I wanted to give my appreciation to my mailman. He has been especially kind with his customer service. Even in these hot summer days he still gives great customer service. As you can imagine living somewhere for 10 years you would expect to lose your mail key every now and again and some times I have to drive around and look for him if I happen to miss him and will retrieve my mail for me. My mailman prior to him I believe his name was victor(now retired) used to do the same thing .. they are amazing and I just wanted to give them their flowers. Now a days people don't work like they appreciate having a job!

1/23/2025: DMV Clerk refused taking my DMV document at the Placerville DMV--she informed me I must…read moreSNAIL MAIL the DMV Document to DMV OFFICE, i.e., DMV CLERK wouldn't PHYSICALLY TAKE the DMV Document from me--so lame!!!! As a result of the DMV's Peter Principle, INEPT Rules/Regulations, I had no choice but, snail mail the DMV Document at the Rancho Cordova CA US Post Office location!!!! In addition, the Post Office Clerk informed me it's best registering the DMV Document letter just in case, the DMV fails returning the correspondence. Such instances Motorists sending DMV Documents: The Post Office Clerk has experienced too many customers being subjected to the DMV losing their DMV Documents!!!! Therefore, I'm grateful the Post Office Clerk has my back via proving my DMV Document will be guaranteed being received rather than "purposefully lost!" OY-EVAY!!!!

The staff are friendly and helpful. I've used the mail and live scan services here for years. It…read morecan get busy at times. Convenient location, lots of parking available.

Excellent customer service. Patient with my questions. To mail my second package so I will have to…read morecome back. But they help me prepare for my next visit and gave me ideas on the best cost and options for my package.

They have 5 stars for a reason. Pleasantly surprised by this little shop ran by a husband and wife…read more They treated all of the customers like family and are extremely professional, knowledgeable, and friendly even through the holiday season. They offer a lot of services here and are even an authorized fedex and UPS shipper as well. So much nicer than going to the actual UPS store or FedEx. This will be my first stop for any shipping needs from here on out.

Such helpful & great service. And cute little store too…read more They helped me with choosing the best & most reasonable way to ship a box.

This is the only UPS store that I go to because I know I will always get excellent service,…read morefriendly faces and help whenever I need it. It's not often too crowded but when it is, I always feel seen. The owner of this location, Jed, always has a smile on his face, is warm and welcoming, and super helpful!

They never pick up the phone and the lady working there is rude and has in attitude horrible…read morecustomer service

I want to say thank you very much to FedEx Office & Shipping center in 3161 Zinfandel Drive in…read moreRancho Cordova and all the other locations. I have not had a poor experience with any of their staff however tied up they may be at that moment. In addition there's a particular young employee named Sean in that location who took pity on me since my hands is full with a large box to return . I had just come from another FedEx location in Olson Drive in Rancho Cordova which unfortunately does not take ordinary returns. Sean is busy when I arrived and the other staff present is also helping two other customers. I was pleasantly surprised when Sean stopped what he was doing ( pushing a big cart) and helped me with my returns. Sean , who just apparently started three months ago with FedEx, is very efficient and finished the transaction very fast and thorough. He even politely explained why the previous FedEx is unable to help me. It's very rare nowadays to see and experience these qualities and I believe must be mentioned and appreciated. Thank you Sean and to the FedEx staff thank you as well.

What a solid solid FedEx! Went in to send a package to a buddy. Amazing, kind counter guy was…read morehelpful, knowledgeable and gracious! Not too often these days do I experience this level of customer service. My sincere thanks! And a super duper Yelp! shout-out! The store was super organized and clean. Which tells me 1) management is on top of it. And 2) most likely the rest of the team is also awesome. These are the everyday men and women working and living their lives here in America. Personally, it is so refreshing and reassuring to me to know that there are still individuals out there in our work force who takes joy, pride and dignity in what they do for a living. I may be reading into all this way too much, whatever man, let me believe that people have pride in their work. Ok, that's all I have to say about that, carry on good people, carry on!