I am extremely disappointed with my local UPS facility. Within just one month, **four of my…read morepackages went missing**. These were business shipments, and every missing package caused financial losses and disappointed customers. What is even more frustrating is the lack of customer service. I called multiple times asking for help and requested that a local supervisor contact me, but nobody ever followed up. It feels like no one cares about resolving the problem. Because multiple packages disappeared from the same local facility in such a short period of time, I have serious concerns that the packages may have been stolen while in UPS's possession. Whether it is theft or poor handling, UPS needs to investigate what is happening at this location. To make matters worse, UPS only paid about $100 in compensation for each missing package, which doesn't come close to covering the actual value of my losses. I have been using UPS for years, but the service has become much worse than it used to be. Losing four packages in one month is simply unacceptable. I hope UPS management takes this issue seriously and improves security, accountability, and customer service at this facility.

Stunning that UPS is still in business. Their freight orices are exorbitant, and over the past 5…read moreyears, NOT ONE of my packages has ever arrived within the time frame estimated on their website - I receive a package form these jokers once every two weeks on average. It's a sad day when one of our government institutions (US Postal Service in this case) provides a timelier and more cost effective service compared to a private sector laughing stock like UPS. I wish this combat would just fold, go bankrupt, and go away.

I had to return something and person asked me Shien, Temu, and two other names I did not…read moreunderstand. I said I have an Amazon return and she said "we don't accept them you MUST do at Kiosk!" My return though required an employee to accept it, then she says "we don't accept YOUR kind." Now I was thrown off by that comment as I thought it was very rude and disrespectful for a UPS employee to say! I don't know who the Asian female was, but she needs to find another job where she has to point out and say to a civilian "we don't accept YOUR kind." That is very disrespectful and UPS could have a discrimination problem by customers if they're kept around. She definitely has no care for customer service and I would fire her! Oh for anyone who's wondering where the store is, it's not longer next to Mountain Mike's as you have to go around shopping center where the Donut shop is kind of facing across from a Subway in same shopping center.

They closed? Empty store. I drove up to return a package and it was an empty store. Sad because it…read morewas convenient.

Great 5 star reviews for this business! I'm happy to add mine to the mix. Initial visit was met…read morewith Eric and Clarence, both engaging, friendly and informative. Informative since I had to ship several boxes to a relative and the items were fragile and odd sized. The initial estimates were just ball parks since you really need the items to be measured and weighed. My recommendation is not to get the insurance unless you have evidence of the items value; e.g. receipts or valuations. I'm still in the process so I may revise my review. Second visit was met with Jimmy. Pleasant, professional and helpful as well. I'll try the "pro packing" service since I'll have fine china to ship as well. Pricing seems fair and the value for the services also seems fair. Thanks!

I've came to this store twice now to get passport photos taken. Both times the service was quick…read moreand easy. Both times the people helping me were also very friendly. It's great to have this as an option for mailing needs as well! Give them a shot instead of your normal ups/Fedex options!

Trash. Garbage. Not helpful in the slightest. Driver said my boxes weren't ready when they sitting…read moreby the door clearly marked. I had to take the boxes to them. Terrible service. Zero desire to use them for anything. I get an upset stomach when I see them pull up out front of the office. How can I leave zero stars for this clown operation?

Avoid this location if possible. I've had 3 packages come up missing and have had to go back and…read moreforth with customer support and the call center. These packages are high valued and they just don't seem to care.

The staff is efficient and friendly. The place is well organized. Although they were slightly…read morebusy, they did not rush their customers. Highly recommended.

I have been here numerous times and the staff is always so friendly and quick! Great service!read more

Very polite, we have used their notary service. When we have used their packing and shipping it has…read morealways been a great job. Would highly recommend their services!

This UPS Store has a great knowledgeable staff and an experienced notary who can handle complex…read moredocuments in an efficient manner. Highly recommend.

The staff at Arden Dispatch are the most friendly, engaged, happy folks ever. A pleasure to do…read morebusiness here.

Arden Dispatch is truly a delightful place for all your shipping , shopping and gift wrapping…read moreneeds!! The staff is absolutely top notch friendly and helpful. They have a really nice gift shop inside that has many fun items for gifts with many of them from local residents. This is a unique and professional locally run store you need to check out!!! They wrapped a baby gift for me recently and it was so beautiful!! Please support these amazing ladies that are doing a great job providing great services with giant smiles!!

I've been going to this post office for many years. I also lease a small PO Box at this location…read more There is always ample parking. The parking lot gets crowded around the beginning and middle of the month as well as on a few days during the week due to school pickup and drop-offs related to the high school next door. The interior is always clean. The self service kiosk is great when you just need stamps or have basic envelopes/packages to mail. The staff are always so friendly and helpful. I love the greeting card section inside as it saves the time of having to go to a store. This location has mailing supplies and boxes/envelopes. The staff will also assist you with choosing the correct box/envelope to mail your particular item(s). I really appreciate that this location is open on Saturdays.

This post office is close to my house so every once in a while I'll stop by to run errands. During…read morebusy times there might be a line, especially during the holiday rush. Their customer service has always been good. The workers at the counter are kind and helpful! The supervisor was also able to promptly help me when an item was mis-delivered by our mail carrier. Overall, I enjoy having this post office so close to my house!