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    US Post Office

    3.9 (8 reviews)
    Open 8:30 am - 5:00 pm

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    (88 reviews)

    Natomas

    Extremely disappointing experience…read more We came in to get a fingerprint Live Scan done for my wife, and it was immediately obvious that Jake and his coworker simply didn't want to do it. The first thing we were told was, "We stop doing Live Scans around 6," even though it was 6:04 PM when we walked in. Stopping a service four minutes earlier and using that as a reason to turn customers away does not sound like a policy--it sounds like someone who didn't want to do their job. To make it worse, when my wife asked for clarification, Jake responded with unnecessary attitude, saying: "Oh, it's not around 6pm -- it IS 6pm." That comment was delivered with sass and zero professionalism. We were polite, respectful, and not rude in any way, yet were met with dismissiveness and irritation for simply asking for a service they advertise. If there's a strict cutoff time, that should be clearly posted and communicated professionally--not weaponized to shut people down with attitude. Customer service matters, and tonight it was completely lacking. I normally don't leave reviews, but the way my wife was spoken to compelled me to write this. Unprofessional, unhelpful, and frustrating experience. I hope management addresses this, because this interaction alone ensures we won't be returning to this location.

    I'm surprised the rating for this location isn't high. I've lived in the area for over two decades…read moreand every time I'm here, I've received great service. We've used their PO Boxes and love the remodel to the place. Clean and organized and I'm very pleased with all the services that we've used, which includes: notary, making copies of keys, PO Box services, dropping off regular mail, dropping off Amazon returns, and shipping. They have other services as well.

    US Post Office - postoffices - Updated May 2026

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