The Post Office's updated look looks really nice. And there's parking available again. I can't…read morebelieve I'm geeking out. First, there's an area where you can drop off your letters and packages, a self-service area to buy stamps and to ship your own boxes, smart lockers to pick up your post office packages more easily, and more. The next area is the actual post office service area, where you stand in line. Now, the waiting room counter area is bigger. The line moves along the counter, so no longer do I have to kick packages forward (unless the package is huge - there's a joke in there somewhere), and I can place my packages on the counter and move them forward. I just had the easiest time shipping out all my holiday gifts because I placed them on the counter and moved them along easily. Thank you, counter! The service here is always professional, friendly, and fun. The line length usually sucks, but I understand that's not anyone's fault. But the workers here always seem to be in good spirits, so I can't be annoyed at the wait time for long when they are so friendly. The post office is WAY more space efficient, and the renovations - while lengthy - were totally worth the wait! The only suggestion I heard while waiting in line is for there to be music playing in the background. That would definitely perk my spirits up even more, but it may make it harder to talk to the cashier unless it is playing at a low volume. Just a suggestion, Oxnard USPS!

They just spent tons of money over the past six months renovating this place to meet some…read moreridiculous government agenda without any benefit to the public at all. There's still not enough parking and they still only have two self service kiosks, with a ton of open space that's completely wasted. They added lockers and giant screens on the walls instead of adding anything that would actually serve the community. Ridiculous.

Parking is not the most convenient here especially on a Saturday when there are activities and…read morefestivals happening in the park directly across the street. I came here last Saturday when there was a Hispanic Heritage festival and people parked in the few designated spots for the post office. I had to park a block away. I was returning a package that already had a shipping label and was ready to go. An older gentleman that was working up front told me I could put it in the metal drop box in the lobby. Okay experience here for mg first time.

Very ignorant service, I've been trying to get my mail delivered to my new address since April 1/26…read morethey did a change of address even assisted me filling it out properly now week later they said they have no record of it,I haven't had mail in a month,waveforms sent me to Santa Clara post office now they are sending me back to wakeforest,after they help me said I should have done that at wakeforest,I don't think they know what there doing and some if them are rude and act like your Stupid when your just trying to the right thing after I moved,I'm really upset and Never had that problem with the Oxnard post office 5 years ago.Its a joke so unpleasant and unprofessional. 63 year Ventura County resident.

Mark is very impatient and rude. I say this from several encounters. HE does NOT like questions, of…read moreany kind... and makes you feel stupid for asking them. Most of us that do ask for help don't know the procedure and desire to learn the protocol. I will not be returning to this USPS office!! **HR hiring managers: PLEASE READ my review and others and help the East End office get a better crew or training. Thank you

The only reason to come to this Post Office is Mark. He is so kind, thorough, and patient. Hawaiian…read moremusic plays softly in the background. I can bring in 30 packages and he is always happy to help. Whenever he retires and moves to Hawaii will be a great day for him and a sad day for us. We all appreciate Mark! Thank you!

I've gone here a few times. The only thing I don't like about this place is that the mail drop box…read moreinside is too small for medium sized packages. It's no issue for me to wait in line, but it can a bit annoying if your in a rush. The people here are super nice though. I feel like they are a bit sweeter than the post office on C street. It's a less rushed environment I feel like since the one on C street closes at 6:30pm. Great experience here so far. I meet a really nice guy here a while back who was super nice and provided great service for all my packages!

I've only visited this location once because I was in the area but the lady who assisted me was so…read morepatient and friendly. I wish I got her name but she had a jacket on and I forgot to ask. She was an African American woman if that helps. Thanks for assisting with my needs and offering advice for better support / travel!

The postal worker at this location had to hav been the most patient man I've worked with at…read moreSaviers!!! Small P. O. But they are all heart with their help!!!

I love our local post office , the lady's and gentle men are always nice and friendly , helpful and…read moreknowledgeable! I've had my P.O. Box for over 25 years and never had a problem , I come and get stamps , get my packages delivered and pick up my mail here . Unfortunately they do not do pass ports at this office .

When I saw the low star-rating for our Ojai post office, I was shocked & curious. Although there…read moreare 1or2, fairly recent, unfavorable reviews, the majority of those are from the pandemic years. At that time, not many businesses WERE able to operate effectively, with people stressed and on edge, getting sick, & calling off. I do agree that it IS the responsibility of top management to address the issues of mail and packages repeatedly being delivered to wrong addresses, in poor condition, or just not delivered! If these complaints are mostly on a specific route or area, maybe there's a "bad apple" in the bunch. FIX it! When I first moved to Ojai, 18 years ago, I was taken aback at how friendly, engaging, interested & interesting, and welcoming the personnel in this very post office were. They couldn't have made a better first impression on me! And I've got to admit, that impression has endured, by being served & helped well. Yes, the lines can get long, and I especially remember times during the Covid pandemic that were dreadful...but I understood the situation, and didn't take it out on the postal workers. It's not easy, serving the public all day, day-in and day-out. And some of the complaints here are SO personal... Gracious!... A cobweb here, a smudge on the counter there? This used to be a Wild-West, country-town, man! LOL. You should have been here Then!! And some folks are just used to complaining, everywhere they go, every day. And others DO have a legitimate beef here, but I think a lot of the problems, starting around 6 years ago, have been addressed and resolved, statistically speaking. So, IMHO, I think the Ojai USPS has earned, and deserves, all five stars!

Reporting this PO - more than several times in the past few months have had very sensitive items…read moredelivered to my neighbors. Car registration, tax items, cc offer. Today was the last straw as something from my bank (which includes acct #) was mis-delivered. Lucky for me, my neighbors have been nice enough to make sure these items have gotten to me. It's happened too many times to ignore at this point.

The mail carriers are the BEST! They are cheerful delivering mail in the rain or shine!!read more

These people either don't have a clue how long it will take to send a package Priority, or they lie…read moreabout it. I had 2 fairly large packages to mail to Fairbanks Alaska. The postal clerk, who has worked there for many years, told me that if I sent them Priority that they would be delivered "in three days." Priority was very expensive, but I decided to go with that, and I paid over $156.00 to send both packages priority--over $75/package. I carried both packages in at the same time, so they were not that big or that heavy. I logged on to the website with both tracking numbers, so I could give my friend (who would have to drive through the snow) the best ETA time. I was stunned to see that the delivery time was actually going to be over 2 1/2 weeks, NOT the 3 days the clerk had promised. I went back down there today and met with the manager, who was just shy of utterly useless. He told me that despite the clerk's lie, that there was nothing they could do to "expedite" the delivery, and no, they would not issue any kind of a refund from the price I paid for priority, to "regular" delivery. What thieves. Fed Ex and UPS have their issues too, but at least when they give you an ETA for delivery, it is accurate; it doesn't take them four times the estimate they initially promised for delivery. It's even more galling that the PO charged me over $75 per package.

Normally I LOVE this location!! Great employees, Great service, Great hours. HOWEVER.....today one…read moreof the employees (won't name) was playing his music. I do not WANT to listen to YOUR music! I want a peaceful experience without YOUR music.

I walked in around 5:05pm to drop my letter off in the mail drop box. Office window area was closed…read morebut the door was open to access the building. I am not sure what time they lock their doors to access the building or if I got lucky when I walked in.