Always a easy transaction at this UPS store . I do my Amazon returns here and it's a breeze. Came…read moreat exactly open land I was surprised there was a lot of cars parked waiting . So if you come when they open expect a wait

Extremely disappointed with the service today. I arrived at 3:50 PM--ten minutes before their…read moreposted 4:00 PM Sunday closing time. The security gate was already halfway closed. When I walked inside, the staff refused to take my packages, claiming the registers were already shut down. As I went back to my car to grab my phone, they immediately locked the door behind me. If a business states they are open until 4:00 PM, they should accept customers until 4:00 PM. Turning away paying customers early is completely unacceptable.

I came in a bit of a wreck. The friendly store with the trove of cardboard boxes reminded me of the…read moreearly years of Kinko's (rebranded Kinko's-FedEx) before it just became FedEx, the items needed a box, wrapping tape and the addresss where I wanted to send it was still in my phone. It turned out I was the owner's kind of people. I wanted to send a package and he helped me. I should have had the presence of mind to give him my extra copy of "Copy This" the memoir/business-success-story of Kinko's founder. Paul Orfalea is so generous, he gave me a second copy of his book, and signed them both!

Seriously I never have to go to a post office again! I love that our little community has this…read morewonderful little shop that takes care of all our shipping needs! The owner is always so nice and helpful! Also!! He doesn't charge a dime for supplies to pack up whatever it is you have to ship! He has boxes and envelopes of every shape and size! Thank you!! Highly recommend!

Carla went above and beyond when I needed help with passport photo service. This was for a toddler…read moreand getting a perfect photo was nearly impossible, with her constructive feedback and government guidelines I was able to get the photo at home and she helped with sizing, formatting and printing right away. When I went to pick up the photo another team member assisted me and was very kind. Most importantly the photo looked great! I didn't have to wait in line, all in all great experience! Really appreciate them helping me with this!

Your driver Jose in Oxnard, CA failed to review my FedEx App that had delivery instructions…read moreincluding gate code and home phone number. He pretended that I was not home and just took off without delivery. I stayed home all day waiting. This happens way too often. I will never trust FedEx delivery again. FedEx apparently hires uneducated lazy drivers who may not even speak English. Buyer beware.

They've always been friendly and helpful. I've shipped from a lot of UPS stores through the years…read moreof running a business and appreciate this store. After a number of less than nice experiences at the other one, this is my go to. They have the Amazon scanning stations as well now so there's no need to go anywhere else.

I wish i could give no stars I came in today to return a…read moreamazon package "customer packaged" when james scanned my QR code and looked at box he said i cannot use this box because it is a display box. Ive never had issues returning items at other ups locations so this was weird. Then Jennifer chimed in with a laminated paper on amazons rules i read over it didnt say anywhere i cant use the box i had just customer packaged as my QR code stated she proceeds to tell me "well anyone with common sense would know" like ma'am excuse me? I ask if shes saying i dont have common sense she just walked to the back and stayed back there avoiding the whole situation.I asked james for the store number he begins to hand me a card and says its on the card i ask do u care about this job he replies "honestly no" at this point jeniffer comes back to the front in his defense to say hes new here second day! Idc if its day one you dont treat customers like a burdon neither of them came to me with a solution or even a potential sale of a box just simply told me i have no common sense and the silent treatment...I would love to speak to the store manager or ups themselves

Nirav and team were amazing. They came on site and helped pack personal items and ship them out…read more They even held the boxes a few extra days to give us more time to be home to receive the boxes. Great team. Thoughtful. Communicative. Professional. Would highly recommend!

Mariner's Mail Stop is excellent. I live in a boat. Mail cannot be delivered there. Mariner's…read moreMail Stop is my perfect solution. Friendly, competent staff in a beautiful harbor location make this a joy. They even take large deliveries like solar panels. Thanks Mariner's Mail Stop!

DO NOT GET A PMB HERE!…read more Let me start by saying the women who work here are incredible and I love coming in and they are friendly and always grab any larger packages for me before I even have to ask, The man here is rude, and attempted to keep my packages that were delivered to my PMB, said he didn't know who's box they belonged to even though my packages said my box number on the shipping label. A woman who works here tried pointing out my packages behind the counter and he tried saying they weren't mine. Which they were and thankful to her otherwise I probably wouldn't have gotten my packages back. I would willingly show my ID if he asked which he didn't but they know me here and I come weekly so they've never asked. He pretended my name wasn't on them at first when I told him my name, he handed them over eventually but demanded I come back in later with multiple forms of ID with my home address on them or would not give me my packages from now on. We've had the box for years so not sure the sudden problem. He super creeped me out with wanting my personal address with providing no reason since they don't forward anything there and the bill isn't sent there either and there's no way I wanted to give him my address after that. I will never go back there as long as he works there.

So I am from out of town and Googled a UPS store because in San Diego we have great service. Not…read morehere. There was a gentleman sitting on a chair I thought he was a customer I continued to walk to the counter. There was a woman cashier. I knew the Stamps were going up on July 12th so I wanted to stock up. I asked if they had postcard stamps she then questioned the gentleman in the chair (maybe his day off) he said no. She then said we have regular stamps I asked if they had flowers she said no but then again asked the gentleman sitting there in the chair. Reluctantly I bought the regular flag stamps. As I paid, employee #287444, I had made the comment about stamps going up, she had no idea and was very rude about responding, as she said I don't know. Understandably it is a UPS store but something like that should have been told to employees. Time to pay it was $19.00 $.90 a stamp. Where at the post office it is dace value of $.78, until July 12th will be $.82. Ups offers the convenience but I would just go to the post office so much cheaper (just a few cents but does add up) and they are much nicer.

This is the best store in the area when it comes to shipping and printing! The employees are nice…read moreand know what they're doing. The woman with blondish hair is very knowledgable and gives me straight forward information when I need it all the time, which is great! and the 2 guys that wear hats are always helpful and positive whenever I interact with them.

Go to the UPS store on Victoria in Seabridge. They're much nicer and don't act like customers are a…read moreterrible intolerable burden. Each accepted Amazon return is a small amount of money to the store. Still, it adds up and I scan the codes myself happily so enjoy the free money by just not being rude! Arrived shortly before closing but still prior to their closing time. Employee was dragging the metal security gate, looked at me, sighed and checked his watch. Rude and unnecessary. I checked the time when I had walked back to my car having finished and it was still before their posted closing time. I privately provided this experience to the store email and the response was fine, but no improvement unfortunately. Had no choice months later but to check if they'd take a return shortly before close. A woman who worked there rushed up to the door before I could walk in and said the "computers were down" aggressively, before I could finish one sentence. Given the past experience, the "computers" being down doesn't seem truthful. If it was plausible, there's no need to be aggressive. It was still 5 minutes before closing when I got back to my car.

While shopping for a new desk chair, employee Josh came by and asked if he could help me. I wasn't…read more100% sure of what I wanted but we talked about some choices. After explaining a few options, he told me to take my time, look around and if I need any help he'd be close by. I did ask if the store assembled furniture and delivered. He explained what Staple's offered. After awhile I decided which chair would suit my purposes and found Josh. I purchased the chair with assembly. He told me he'd call in the morning to let me know when it was done and could be picked up. The next morning, he called, as promised. When I got to the store, he brought it out to my car and loaded it in the back. Josh is definitely an asset to Staples. They are certainly lucky to have a person of his caliber on board. This is what service is all about. Kudos! Thank you, Josh.

This location always offers great services. Recently I had some forms sent over here for…read moreprinting/copying and then I used the UPS mailing services to have the package sent out. One stop shopping and servicing. Saved me multiple trips across town. The staff is very friendly and helpful. This is an ideal location for small businesses or those of us that need to accomplish multiple tasks, in one location.

Porch pirates--unfortunately--are a byproduct of our era. With the rise of convenient home delivery…read morecomes a new kind of criminal, the kind that lurks not in the night, but in broad daylight, ready to swipe packages meant to bring joy, surprise, or necessity. Ring cameras have become our first line of defense, with entire pages dedicated to exposing these sanctity-violating thieves. But sometimes, technology isn't enough. Sometimes, you have to outsmart the system altogether. I had a piece of artwork scheduled for delivery--not just something expensive, but something irreplaceable. I wasn't about to gamble on timing, nor did I want to rely on an insurance claim that could never truly replace what the piece meant to me. The answer? Direct shipment to a FedEx HUB. And let me just say--they got it done. Sure, it took a moment to track the package down in the sea of boxes, but the team was committed. One team member even walked me out to my car, just in case the package didn't fit in my sedan. That kind of service--the simple act of having someone there to troubleshoot with you, to share in your logic and help you work through the problem--is rare these days. It's not just about moving boxes. It's about caring for what's in them. And in this case, the FedEx team did just that. From protecting irreplaceable cargo to offering a reassuring presence in a moment of logistical stress--they delivered in more ways than one. Grateful for their help, and for reminding me that sometimes, the best support is as simple as showing up and thinking a step ahead.

Update: I got a call this morning from FedEx. They said they were trying to get information on an…read moreapartment number. HOW?????? I have now told FedEx FOUR times JUST for this package. I do not understand how this can be this difficult. I don't have a lot of hope of getting future packages. Apparently delivering a package is very difficult for FedEx. I've lived in my apartment building for two weeks and I've already had two packages delayed because they can't seem to figure out how to deliver it. The first one, they called and said it was delayed because there was no apartment number. I said it's because there is no apartment number. Each apartment has it's own address. They delivered it the next day. Now on week two, they call me again and say the same thing about another package. I called the main FedEx number and told them how frustrating it was, asked how they delivered packages before I moved in, and explained that this package was a $200 annual parking pass and I would now have to pay $10 to park because this package is now three days late being delivered. All the delivery person has to do is get out of the truck and look at the numbers. They said they would add a note and it would be here today. Nope! I just called again and chewed the customer service guy out (although I told him I knew this wasn't his fault). How hard is this???? Seriously, IT'S YOUR ONLY JOB!!

I was able to drop off a complete set of 17" wheels and tires, nothing else I needed to do. Dennis…read morewas so helpful, even helped me roll them to the back of the store with his bare hands. They custom boxed it to fit, I was able to provide my own labels for them to ship for me, and they arrived in perfect condition to Texas as you can see in my photo (note the protection of the face of the rims). Clear communication via phone and text, transparent and affordable pricing, thanks so much for saving me the headache!

Amazing place to get things boxed, packed and shipped! Great assortment of moving / packing boxes…read moreand supplies. Customer service is top notch and there is plenty of free parking. Lots of random items too; like tape, tissue paper, bubble wrap, jewelry boxes, moving blankets etc. Definitely stop by and check this place out. Looking for a certain size box??? They probably have it or can get it ordered. The Box Stop is the place for all your packing and shipping needs...