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    The UPS Store

    2.3 (64 reviews)
    Closed 8:30 am - 7:00 pm
    Updated a few days ago

    Services - The UPS Store

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    Pick up policy
    Danet A.

    I had a package re-directed here for pick up. The shipping email clearly states .." If you are picking up the package and not the addressee, you will also be required to provide the tracking number." I sent a family member with the tracking number and he was turned away for no reason at all. I called to speak to someone who immediately became aggressive and spoke over me about why their store has adapted its own specific policies because they "didn't feel comfortable" releasing my package. The employee"s name was "Jordan". This is not the first time I've used these methods to pick up packages from UPS at other locations..but definitely the last I ever interact with employees this rude and unprofessional!

    Ups store with horrible customer service. Older male guy. Avoid at all costs.

    I watched an older male employee "help" out a customer but through it all, made her feel stupid. First off, employee, you work there, so you should know the logistics of packages and whatnot. Very rude customer service. Very unprofessional. The experience was very uncomfortable and unneeded.

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    2 years ago

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    Local

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    14 days ago

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    7 months ago

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    1 year ago

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    1 year ago

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    3 years ago

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    2 years ago

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    Photo of Jessica R.
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    3 years ago

    Terrible terrible service. So incredibly slow with no sense of urgency. Skip this one. Go to Ventura.

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    6 years ago

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    5 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    5 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    5 years ago

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    3 years ago

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    6 years ago

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    6 years ago

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    3 years ago

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    4 years ago

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    13 years ago

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    3 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    2 years ago

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    6 years ago

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    5 years ago

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    5 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    7 years ago

    The lady told me that it was $4 to print out a peace of paper. Is that true? I'm having a hard time believing that it's true hahah.

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    6 years ago

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    Page 1 of 2

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    Review Highlights - The UPS Store

    This staff was amazing, and I know I would have never gotten this service and support elsewhere!

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    The UPS Store

    The UPS Store

    (42 reviews)

    I wish i could give no stars I came in today to return a…read moreamazon package "customer packaged" when james scanned my QR code and looked at box he said i cannot use this box because it is a display box. Ive never had issues returning items at other ups locations so this was weird. Then Jennifer chimed in with a laminated paper on amazons rules i read over it didnt say anywhere i cant use the box i had just customer packaged as my QR code stated she proceeds to tell me "well anyone with common sense would know" like ma'am excuse me? I ask if shes saying i dont have common sense she just walked to the back and stayed back there avoiding the whole situation.I asked james for the store number he begins to hand me a card and says its on the card i ask do u care about this job he replies "honestly no" at this point jeniffer comes back to the front in his defense to say hes new here second day! Idc if its day one you dont treat customers like a burdon neither of them came to me with a solution or even a potential sale of a box just simply told me i have no common sense and the silent treatment...I would love to speak to the store manager or ups themselves

    Conveniently located in the Seabridge plaza where vons is-…read moreParking is always a nightmare but plenty of it, just be patient or park far away :o/ I do a lot of shopping on Amazon and often need to return items. I ALWAYS bring them here! It's fast! Easy! Simple! The staff here is always so friendly... They offer a variety of services here as well. Highly recommend!

    The UPS Store - copyshops - Updated May 2026

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