I came in a bit of a wreck. The friendly store with the trove of cardboard boxes reminded me of the…read moreearly years of Kinko's (rebranded Kinko's-FedEx) before it just became FedEx, the items needed a box, wrapping tape and the addresss where I wanted to send it was still in my phone. It turned out I was the owner's kind of people. I wanted to send a package and he helped me. I should have had the presence of mind to give him my extra copy of "Copy This" the memoir/business-success-story of Kinko's founder. Paul Orfalea is so generous, he gave me a second copy of his book, and signed them both!

Seriously I never have to go to a post office again! I love that our little community has this…read morewonderful little shop that takes care of all our shipping needs! The owner is always so nice and helpful! Also!! He doesn't charge a dime for supplies to pack up whatever it is you have to ship! He has boxes and envelopes of every shape and size! Thank you!! Highly recommend!

Always a easy transaction at this UPS store . I do my Amazon returns here and it's a breeze. Came…read moreat exactly open land I was surprised there was a lot of cars parked waiting . So if you come when they open expect a wait

Extremely disappointed with the service today. I arrived at 3:50 PM--ten minutes before their…read moreposted 4:00 PM Sunday closing time. The security gate was already halfway closed. When I walked inside, the staff refused to take my packages, claiming the registers were already shut down. As I went back to my car to grab my phone, they immediately locked the door behind me. If a business states they are open until 4:00 PM, they should accept customers until 4:00 PM. Turning away paying customers early is completely unacceptable.

Nirav and team were amazing. They came on site and helped pack personal items and ship them out…read more They even held the boxes a few extra days to give us more time to be home to receive the boxes. Great team. Thoughtful. Communicative. Professional. Would highly recommend!

Mariner's Mail Stop is excellent. I live in a boat. Mail cannot be delivered there. Mariner's…read moreMail Stop is my perfect solution. Friendly, competent staff in a beautiful harbor location make this a joy. They even take large deliveries like solar panels. Thanks Mariner's Mail Stop!

Carla went above and beyond when I needed help with passport photo service. This was for a toddler…read moreand getting a perfect photo was nearly impossible, with her constructive feedback and government guidelines I was able to get the photo at home and she helped with sizing, formatting and printing right away. When I went to pick up the photo another team member assisted me and was very kind. Most importantly the photo looked great! I didn't have to wait in line, all in all great experience! Really appreciate them helping me with this!

Your driver Jose in Oxnard, CA failed to review my FedEx App that had delivery instructions…read moreincluding gate code and home phone number. He pretended that I was not home and just took off without delivery. I stayed home all day waiting. This happens way too often. I will never trust FedEx delivery again. FedEx apparently hires uneducated lazy drivers who may not even speak English. Buyer beware.

They've always been friendly and helpful. I've shipped from a lot of UPS stores through the years…read moreof running a business and appreciate this store. After a number of less than nice experiences at the other one, this is my go to. They have the Amazon scanning stations as well now so there's no need to go anywhere else.

I wish i could give no stars I came in today to return a…read moreamazon package "customer packaged" when james scanned my QR code and looked at box he said i cannot use this box because it is a display box. Ive never had issues returning items at other ups locations so this was weird. Then Jennifer chimed in with a laminated paper on amazons rules i read over it didnt say anywhere i cant use the box i had just customer packaged as my QR code stated she proceeds to tell me "well anyone with common sense would know" like ma'am excuse me? I ask if shes saying i dont have common sense she just walked to the back and stayed back there avoiding the whole situation.I asked james for the store number he begins to hand me a card and says its on the card i ask do u care about this job he replies "honestly no" at this point jeniffer comes back to the front in his defense to say hes new here second day! Idc if its day one you dont treat customers like a burdon neither of them came to me with a solution or even a potential sale of a box just simply told me i have no common sense and the silent treatment...I would love to speak to the store manager or ups themselves

Fast, courteous, and friendly. Good local business with added support features (e.g., notary).read more

Great new spot in town! As a Graphic Designer, I find everything has become automated these days…read more Having an actual person to talk to and answer questions is hard to come by, so working with Joe was a great experience. He helped me to understand the different options of printing quality, paper, shipping rates, and he helped to fix my file --- all in one store. I can't tell you how helpful that was after many years of running around town trying to get things done at various places. I needed to print some artwork and ship it to the east coast. Joe had me send the file to him before coming in so he could take a look at it, he was able to get my file ready for print and by the time I came in the store he suggested different paper options. It was a quick and easy process - he had it printed and ready to ship so fast. The shipping process was even easier.

Always a pleasant stop in UPS. Great and friendly service!…read more Had to return items from Amazon and I like that it's a quick park and you're in and out in no time! They have been here for about 3 months as of now.

This is the first UPS location in Ventura county where I felt warmly greeted by the staff. The…read moreplace is new and clean. Lots of open space and the staff is very helpful. Very conveniently located between the Starbucks and Handel's ice cream plaza across from the Collection. Definitely coming back here to do my future shipping and returns. Lots of free parking.

This is the best store in the area when it comes to shipping and printing! The employees are nice…read moreand know what they're doing. The woman with blondish hair is very knowledgable and gives me straight forward information when I need it all the time, which is great! and the 2 guys that wear hats are always helpful and positive whenever I interact with them.

Go to the UPS store on Victoria in Seabridge. They're much nicer and don't act like customers are a…read moreterrible intolerable burden. Each accepted Amazon return is a small amount of money to the store. Still, it adds up and I scan the codes myself happily so enjoy the free money by just not being rude! Arrived shortly before closing but still prior to their closing time. Employee was dragging the metal security gate, looked at me, sighed and checked his watch. Rude and unnecessary. I checked the time when I had walked back to my car having finished and it was still before their posted closing time. I privately provided this experience to the store email and the response was fine, but no improvement unfortunately. Had no choice months later but to check if they'd take a return shortly before close. A woman who worked there rushed up to the door before I could walk in and said the "computers were down" aggressively, before I could finish one sentence. Given the past experience, the "computers" being down doesn't seem truthful. If it was plausible, there's no need to be aggressive. It was still 5 minutes before closing when I got back to my car.

While shopping for a new desk chair, employee Josh came by and asked if he could help me. I wasn't…read more100% sure of what I wanted but we talked about some choices. After explaining a few options, he told me to take my time, look around and if I need any help he'd be close by. I did ask if the store assembled furniture and delivered. He explained what Staple's offered. After awhile I decided which chair would suit my purposes and found Josh. I purchased the chair with assembly. He told me he'd call in the morning to let me know when it was done and could be picked up. The next morning, he called, as promised. When I got to the store, he brought it out to my car and loaded it in the back. Josh is definitely an asset to Staples. They are certainly lucky to have a person of his caliber on board. This is what service is all about. Kudos! Thank you, Josh.

This location always offers great services. Recently I had some forms sent over here for…read moreprinting/copying and then I used the UPS mailing services to have the package sent out. One stop shopping and servicing. Saved me multiple trips across town. The staff is very friendly and helpful. This is an ideal location for small businesses or those of us that need to accomplish multiple tasks, in one location.

Porch pirates--unfortunately--are a byproduct of our era. With the rise of convenient home delivery…read morecomes a new kind of criminal, the kind that lurks not in the night, but in broad daylight, ready to swipe packages meant to bring joy, surprise, or necessity. Ring cameras have become our first line of defense, with entire pages dedicated to exposing these sanctity-violating thieves. But sometimes, technology isn't enough. Sometimes, you have to outsmart the system altogether. I had a piece of artwork scheduled for delivery--not just something expensive, but something irreplaceable. I wasn't about to gamble on timing, nor did I want to rely on an insurance claim that could never truly replace what the piece meant to me. The answer? Direct shipment to a FedEx HUB. And let me just say--they got it done. Sure, it took a moment to track the package down in the sea of boxes, but the team was committed. One team member even walked me out to my car, just in case the package didn't fit in my sedan. That kind of service--the simple act of having someone there to troubleshoot with you, to share in your logic and help you work through the problem--is rare these days. It's not just about moving boxes. It's about caring for what's in them. And in this case, the FedEx team did just that. From protecting irreplaceable cargo to offering a reassuring presence in a moment of logistical stress--they delivered in more ways than one. Grateful for their help, and for reminding me that sometimes, the best support is as simple as showing up and thinking a step ahead.

Update: I got a call this morning from FedEx. They said they were trying to get information on an…read moreapartment number. HOW?????? I have now told FedEx FOUR times JUST for this package. I do not understand how this can be this difficult. I don't have a lot of hope of getting future packages. Apparently delivering a package is very difficult for FedEx. I've lived in my apartment building for two weeks and I've already had two packages delayed because they can't seem to figure out how to deliver it. The first one, they called and said it was delayed because there was no apartment number. I said it's because there is no apartment number. Each apartment has it's own address. They delivered it the next day. Now on week two, they call me again and say the same thing about another package. I called the main FedEx number and told them how frustrating it was, asked how they delivered packages before I moved in, and explained that this package was a $200 annual parking pass and I would now have to pay $10 to park because this package is now three days late being delivered. All the delivery person has to do is get out of the truck and look at the numbers. They said they would add a note and it would be here today. Nope! I just called again and chewed the customer service guy out (although I told him I knew this wasn't his fault). How hard is this???? Seriously, IT'S YOUR ONLY JOB!!