This is the best store in the area when it comes to shipping and printing! The employees are nice…read moreand know what they're doing. The woman with blondish hair is very knowledgable and gives me straight forward information when I need it all the time, which is great! and the 2 guys that wear hats are always helpful and positive whenever I interact with them.

Go to the UPS store on Victoria in Seabridge. They're much nicer and don't act like customers are a…read moreterrible intolerable burden. Each accepted Amazon return is a small amount of money to the store. Still, it adds up and I scan the codes myself happily so enjoy the free money by just not being rude! Arrived shortly before closing but still prior to their closing time. Employee was dragging the metal security gate, looked at me, sighed and checked his watch. Rude and unnecessary. I checked the time when I had walked back to my car having finished and it was still before their posted closing time. I privately provided this experience to the store email and the response was fine, but no improvement unfortunately. Had no choice months later but to check if they'd take a return shortly before close. A woman who worked there rushed up to the door before I could walk in and said the "computers were down" aggressively, before I could finish one sentence. Given the past experience, the "computers" being down doesn't seem truthful. If it was plausible, there's no need to be aggressive. It was still 5 minutes before closing when I got back to my car.

They've always been friendly and helpful. I've shipped from a lot of UPS stores through the years…read moreof running a business and appreciate this store. After a number of less than nice experiences at the other one, this is my go to. They have the Amazon scanning stations as well now so there's no need to go anywhere else.

I wish i could give no stars I came in today to return a…read moreamazon package "customer packaged" when james scanned my QR code and looked at box he said i cannot use this box because it is a display box. Ive never had issues returning items at other ups locations so this was weird. Then Jennifer chimed in with a laminated paper on amazons rules i read over it didnt say anywhere i cant use the box i had just customer packaged as my QR code stated she proceeds to tell me "well anyone with common sense would know" like ma'am excuse me? I ask if shes saying i dont have common sense she just walked to the back and stayed back there avoiding the whole situation.I asked james for the store number he begins to hand me a card and says its on the card i ask do u care about this job he replies "honestly no" at this point jeniffer comes back to the front in his defense to say hes new here second day! Idc if its day one you dont treat customers like a burdon neither of them came to me with a solution or even a potential sale of a box just simply told me i have no common sense and the silent treatment...I would love to speak to the store manager or ups themselves

Amazing service! Quick finger printing process with friendly staff. Provided water and great…read moreconversation while I waited. Thank you!

My husband and I went to Plaza Mail for the first time yesterday to have our passports renewed. We…read morewere met by Gopal the owner. His service was more than we could have expected. The process went so smoothly and the conversations we had were profound. What a wonderful human being he is. Has been in business for 30 years. I highly recommend this business and will recommend to everyone. May God continue to bless this man and his business.

Always a easy transaction at this UPS store . I do my Amazon returns here and it's a breeze. Came…read moreat exactly open land I was surprised there was a lot of cars parked waiting . So if you come when they open expect a wait

Extremely disappointed with the service today. I arrived at 3:50 PM--ten minutes before their…read moreposted 4:00 PM Sunday closing time. The security gate was already halfway closed. When I walked inside, the staff refused to take my packages, claiming the registers were already shut down. As I went back to my car to grab my phone, they immediately locked the door behind me. If a business states they are open until 4:00 PM, they should accept customers until 4:00 PM. Turning away paying customers early is completely unacceptable.

DO NOT GET A PMB HERE!…read more Let me start by saying the women who work here are incredible and I love coming in and they are friendly and always grab any larger packages for me before I even have to ask, The man here is rude, and attempted to keep my packages that were delivered to my PMB, said he didn't know who's box they belonged to even though my packages said my box number on the shipping label. A woman who works here tried pointing out my packages behind the counter and he tried saying they weren't mine. Which they were and thankful to her otherwise I probably wouldn't have gotten my packages back. I would willingly show my ID if he asked which he didn't but they know me here and I come weekly so they've never asked. He pretended my name wasn't on them at first when I told him my name, he handed them over eventually but demanded I come back in later with multiple forms of ID with my home address on them or would not give me my packages from now on. We've had the box for years so not sure the sudden problem. He super creeped me out with wanting my personal address with providing no reason since they don't forward anything there and the bill isn't sent there either and there's no way I wanted to give him my address after that. I will never go back there as long as he works there.

Had a return for Amazon that required me to go to a UPS. In and out in like 2 mins. No line . No…read morefuss .. no más! Brought my boxed item. They printed and labeled. Done! Great service! Friendly clerk! I paid nada!

Customer for life. A bit more pricey (by a few dollars) but well worth it. Customer service like…read moreyou've never experienced, I even text the office staff mid-shipping crisis. Patient, friendly and, best of all, no intimidating line. To address the comment about the "guy with the fang piercings", nicest guy you'll ever meet. He's extremely knowledgeable and has worked there for years. IF he makes a mistake, he'll fix it. Don't judge a book by it's hardware.

Great place and very useful services. I like to support small businesses. The owner is great too !read more

Alex was very informative and a pleasure to do business with. I will be definitely coming back!!read more

From the owner: Thank you for visiting NexusMail Express! We specialize in…read moreMailbox rentals, reliable shipping and professional packaging services, as well as high-quality printing and document copying. Whether you're mailing, shipping, or handling business essentials, we’re here to make it easy and stress-free!

Always a pleasant stop in UPS. Great and friendly service!…read more Had to return items from Amazon and I like that it's a quick park and you're in and out in no time! They have been here for about 3 months as of now.

Set up is great. Brand new so the layout is a little more well thought out for people returning…read morepackages. Went on a weekday morning so it was relatively quiet. Had a quick return and process was easy as always. Service was warm and friendly as well. 10/10

Masood is always kind and the service is great. High quality and speedy too. We have used them…read morefor print jobs, spiral book binding, wedding necessities and have never been disappointed.

Just wanted to give props to VC Digital in Moorpark! They went out of their way and above and…read morebeyond to make sure I got my invitations and banner printed out and delivered AFTER hours. THEY SAVED ME! Their work is always quality and they are always happy and friendly. Highly recommend them for any of your printing needs.