Guy was kinda sassy. Told me he didn't take FedEx QR codes and that I could print it. Emailed it to…read morehim and he printed it. Then told me it was a dollar. For one piece of paper. Really? Anyways didn't take card for a dollar so I was asked if I wanted to buy some stamps. No. Found a dollar. Thanks so much for you hard work

the man working at the counter couldn't be bothered to look up from his phone from the time i…read moreentered to the time i exited the office. i mean this to be literal- not one time did he lift his eyes. when i walked in asking if i was in the right area- he gestured with his hand instead of responding. i get mom and pop. i dig mom and pop. i work at a mom and pop. but this wasn't warm, familiar, or comfort. it was uncomfortable and kind of just weird.

Superior customer service. Efficient and kind…read more Shout out to Rae Ann who assisted me with my 10 plus TEMU returns. The other two males were helpful to others. worked well as a team.

Great UPS store... they are efficient and helpful and make the process doable.. Absolutely my go to!read more

There is a new store manager who is fast, kind, and has great plans ahead for this store…read more I highly recommend this UPS store! I will write again after the remodel this fall. Note: They are now open 7 days and for longer hours, too.

I have used the Victoria location for years - the gentleman who previously owned it has retired. He…read morewas friendly, efficient, and professional. I won't be finding out if the new owners have ANY of those qualities - they don't seem to - because I'll use one of the other locations from now on. I've shipped things to my daughter from the Victoria location numerous times, so I know both myself and she are in the UPS database. I gave my daughter's address to the counter lady four times, plus my own phone number. When I had repeated "Portland, Oregon" four times, the counter lady then asked "what country?"... Sorry, but these people are too stupid to deserve anyone's trust, let alone anyone's business. I drove over to the store next to WinCo, where I'd never been before, and they found my info almost before I finished setting the package on the counter. Both this store and the Petit location are, you guessed it, "friendly, efficient, and professional", and have earned my business going forward. Which is great because it's hard to believe the Victoria store could be in business for long (P.S. I was VERY rude to them as I left...and I'm NOT sorry).

The absolute best UPS Store! I will not go to any other one…read more Ram and his wife are always busy because people know they get the best service. I will gladly wait in line for my turn to tell a joke with Ram, get my Amazon items returned, make a purchase and get to hear one of his own jokes. This place is amazing. I have my PO Box there and I am in there AT LEAST 3 times per week for other stuff. I love this place. Good people, good prices, excellent service. Ventura UPS Store 5 stars!

This store sells tapes for every package you want to ship. Yes, when you expect that he would tape…read morethe package, you are asked to either pay 3 dollars for it or spend 6 dollars to buy a tape.

My husband and I went to Plaza Mail for the first time yesterday to have our passports renewed. We…read morewere met by Gopal the owner. His service was more than we could have expected. The process went so smoothly and the conversations we had were profound. What a wonderful human being he is. Has been in business for 30 years. I highly recommend this business and will recommend to everyone. May God continue to bless this man and his business.

The man who manages the store, i swear, is the kindest, most caring man I have ever met. This is…read morenow my second time returning to this location to get fingerprinted for my next job because of him, and I will 100% keep coming back because of how the store is run. So clean and so efficient.

Okay...this UPS Store has the greatest Staff ever! Carly is missed, don't get me wrong, but Rachel…read moreand her crew are amazing! Covid has made there lives and job harder BUT this staff is still such hard workers and kind as they come! Thanks Rachel for ALL you do for us! Hardest worker ever!!!!!! (ok ok equal to Carly! lol! ) I've rented a P.O. Box there for 4-5 years and it's such a gift that most know my name and Box # - I feel so comfortable going into the store and thankful to the Staff! Merry Christmas and have a Happy New Year.

I was guarantee that a notary would be there by 2 o'clock. The other UPS store on Victoria sent me…read morethere and I told them that I'd have to do the same appointment and they said no problem. What's going on here? All these UPS stores are running me around. I came miles away to do this.

Great place and very useful services. I like to support small businesses. The owner is great too !read more

Customer for life. A bit more pricey (by a few dollars) but well worth it. Customer service like…read moreyou've never experienced, I even text the office staff mid-shipping crisis. Patient, friendly and, best of all, no intimidating line. To address the comment about the "guy with the fang piercings", nicest guy you'll ever meet. He's extremely knowledgeable and has worked there for years. IF he makes a mistake, he'll fix it. Don't judge a book by it's hardware.

Always a pleasant stop in UPS. Great and friendly service!…read more Had to return items from Amazon and I like that it's a quick park and you're in and out in no time! They have been here for about 3 months as of now.

This is the first UPS location in Ventura county where I felt warmly greeted by the staff. The…read moreplace is new and clean. Lots of open space and the staff is very helpful. Very conveniently located between the Starbucks and Handel's ice cream plaza across from the Collection. Definitely coming back here to do my future shipping and returns. Lots of free parking.