This is the best store in the area when it comes to shipping and printing! The employees are nice…read moreand know what they're doing. The woman with blondish hair is very knowledgable and gives me straight forward information when I need it all the time, which is great! and the 2 guys that wear hats are always helpful and positive whenever I interact with them.

Go to the UPS store on Victoria in Seabridge. They're much nicer and don't act like customers are a…read moreterrible intolerable burden. Each accepted Amazon return is a small amount of money to the store. Still, it adds up and I scan the codes myself happily so enjoy the free money by just not being rude! Arrived shortly before closing but still prior to their closing time. Employee was dragging the metal security gate, looked at me, sighed and checked his watch. Rude and unnecessary. I checked the time when I had walked back to my car having finished and it was still before their posted closing time. I privately provided this experience to the store email and the response was fine, but no improvement unfortunately. Had no choice months later but to check if they'd take a return shortly before close. A woman who worked there rushed up to the door before I could walk in and said the "computers were down" aggressively, before I could finish one sentence. Given the past experience, the "computers" being down doesn't seem truthful. If it was plausible, there's no need to be aggressive. It was still 5 minutes before closing when I got back to my car.

Always a easy transaction at this UPS store . I do my Amazon returns here and it's a breeze. Came…read moreat exactly open land I was surprised there was a lot of cars parked waiting . So if you come when they open expect a wait

Extremely disappointed with the service today. I arrived at 3:50 PM--ten minutes before their…read moreposted 4:00 PM Sunday closing time. The security gate was already halfway closed. When I walked inside, the staff refused to take my packages, claiming the registers were already shut down. As I went back to my car to grab my phone, they immediately locked the door behind me. If a business states they are open until 4:00 PM, they should accept customers until 4:00 PM. Turning away paying customers early is completely unacceptable.

Carla went above and beyond when I needed help with passport photo service. This was for a toddler…read moreand getting a perfect photo was nearly impossible, with her constructive feedback and government guidelines I was able to get the photo at home and she helped with sizing, formatting and printing right away. When I went to pick up the photo another team member assisted me and was very kind. Most importantly the photo looked great! I didn't have to wait in line, all in all great experience! Really appreciate them helping me with this!

Your driver Jose in Oxnard, CA failed to review my FedEx App that had delivery instructions…read moreincluding gate code and home phone number. He pretended that I was not home and just took off without delivery. I stayed home all day waiting. This happens way too often. I will never trust FedEx delivery again. FedEx apparently hires uneducated lazy drivers who may not even speak English. Buyer beware.

They've always been friendly and helpful. I've shipped from a lot of UPS stores through the years…read moreof running a business and appreciate this store. After a number of less than nice experiences at the other one, this is my go to. They have the Amazon scanning stations as well now so there's no need to go anywhere else.

I wish i could give no stars I came in today to return a…read moreamazon package "customer packaged" when james scanned my QR code and looked at box he said i cannot use this box because it is a display box. Ive never had issues returning items at other ups locations so this was weird. Then Jennifer chimed in with a laminated paper on amazons rules i read over it didnt say anywhere i cant use the box i had just customer packaged as my QR code stated she proceeds to tell me "well anyone with common sense would know" like ma'am excuse me? I ask if shes saying i dont have common sense she just walked to the back and stayed back there avoiding the whole situation.I asked james for the store number he begins to hand me a card and says its on the card i ask do u care about this job he replies "honestly no" at this point jeniffer comes back to the front in his defense to say hes new here second day! Idc if its day one you dont treat customers like a burdon neither of them came to me with a solution or even a potential sale of a box just simply told me i have no common sense and the silent treatment...I would love to speak to the store manager or ups themselves

Nirav and team were amazing. They came on site and helped pack personal items and ship them out…read more They even held the boxes a few extra days to give us more time to be home to receive the boxes. Great team. Thoughtful. Communicative. Professional. Would highly recommend!

Mariner's Mail Stop is excellent. I live in a boat. Mail cannot be delivered there. Mariner's…read moreMail Stop is my perfect solution. Friendly, competent staff in a beautiful harbor location make this a joy. They even take large deliveries like solar panels. Thanks Mariner's Mail Stop!

DO NOT GET A PMB HERE!…read more Let me start by saying the women who work here are incredible and I love coming in and they are friendly and always grab any larger packages for me before I even have to ask, The man here is rude, and attempted to keep my packages that were delivered to my PMB, said he didn't know who's box they belonged to even though my packages said my box number on the shipping label. A woman who works here tried pointing out my packages behind the counter and he tried saying they weren't mine. Which they were and thankful to her otherwise I probably wouldn't have gotten my packages back. I would willingly show my ID if he asked which he didn't but they know me here and I come weekly so they've never asked. He pretended my name wasn't on them at first when I told him my name, he handed them over eventually but demanded I come back in later with multiple forms of ID with my home address on them or would not give me my packages from now on. We've had the box for years so not sure the sudden problem. He super creeped me out with wanting my personal address with providing no reason since they don't forward anything there and the bill isn't sent there either and there's no way I wanted to give him my address after that. I will never go back there as long as he works there.

So I am from out of town and Googled a UPS store because in San Diego we have great service. Not…read morehere. There was a gentleman sitting on a chair I thought he was a customer I continued to walk to the counter. There was a woman cashier. I knew the Stamps were going up on July 12th so I wanted to stock up. I asked if they had postcard stamps she then questioned the gentleman in the chair (maybe his day off) he said no. She then said we have regular stamps I asked if they had flowers she said no but then again asked the gentleman sitting there in the chair. Reluctantly I bought the regular flag stamps. As I paid, employee #287444, I had made the comment about stamps going up, she had no idea and was very rude about responding, as she said I don't know. Understandably it is a UPS store but something like that should have been told to employees. Time to pay it was $19.00 $.90 a stamp. Where at the post office it is dace value of $.78, until July 12th will be $.82. Ups offers the convenience but I would just go to the post office so much cheaper (just a few cents but does add up) and they are much nicer.

Called them more than 3 times and left 3 voicemails trying to get some information about the…read moreshipping costs. Unfortunately no one got back to me. Either the business is closed or they don't care about their customers.

From the owner: Envie de Paqueteria a Mexico y Centro America. Ship packages…read moreto Mexico and Central America.

While shopping for a new desk chair, employee Josh came by and asked if he could help me. I wasn't…read more100% sure of what I wanted but we talked about some choices. After explaining a few options, he told me to take my time, look around and if I need any help he'd be close by. I did ask if the store assembled furniture and delivered. He explained what Staple's offered. After awhile I decided which chair would suit my purposes and found Josh. I purchased the chair with assembly. He told me he'd call in the morning to let me know when it was done and could be picked up. The next morning, he called, as promised. When I got to the store, he brought it out to my car and loaded it in the back. Josh is definitely an asset to Staples. They are certainly lucky to have a person of his caliber on board. This is what service is all about. Kudos! Thank you, Josh.

This location always offers great services. Recently I had some forms sent over here for…read moreprinting/copying and then I used the UPS mailing services to have the package sent out. One stop shopping and servicing. Saved me multiple trips across town. The staff is very friendly and helpful. This is an ideal location for small businesses or those of us that need to accomplish multiple tasks, in one location.

We needed a large box to send back a Lazy Boy sized chair in. We called all over the 805 but to no…read moreavail. We were really starting to feel 'boxed' in Thankfully we found Handle With Care in Ventura! I gave David the dimensions for the box & he was able to put a custom box together in a timely manner! Service: If You need a custom box made or need something valuable moved like artwork, etc., this is the go to spot! David was very professional & made sure I got my box home safely. I can't imagine why the other reviews were less than 5 stars unless the Biz was Pre-David, as it looks like he took over the Biz a few years ago. Gotta Luv a Great Independent Biz!

THis company has a new owner and I am beyond impressed with the work he did for us. We needed some…read morevaluable oversized items shipped and the new owner made sure to help our every need. He went above and beyond his call of service and we will definitely be coming back. Our items where shipped and received in immaculate condition and I am very impressed. A million times over Thank you

Normally I LOVE this location!! Great employees, Great service, Great hours. HOWEVER.....today one…read moreof the employees (won't name) was playing his music. I do not WANT to listen to YOUR music! I want a peaceful experience without YOUR music.

I walked in around 5:05pm to drop my letter off in the mail drop box. Office window area was closed…read morebut the door was open to access the building. I am not sure what time they lock their doors to access the building or if I got lucky when I walked in.