Location 4 stars: Southeast corner of Tampa and Rinaldi, towards the eastern end of the shopping plaza. Convenient parking behind the facility and also on the main lot. With Amazon Fresh gone the parking has become much easier. Before, the main lot was always very packed. Venue 3.5 stars: Smaller location. It can get very busy when they first open up and in mid to late afternoon when the ecommerce guys show up with their many packages :). The service desk does not open until 10 AM which makes it a bit inconvenient. They also close at 3 PM on Saturdays which is also inconvenient, and they are completely closed on Sundays. There is however a self service machine in the lobby that can do most of what you need and you can drop your packages in secure drop boxes. They also have P.O. Boxes for rent. Service 5 stars: Friendly and helpful staff who remember you, greet you and have a nice chat with you. Most of the staff have been there for years. The Bottom Line 4 stars: A much better option for me than driving farther to larger post offices and standing in line longer. The nice staff are also much appreciated! I wish they opened early in the morning and closed later on Saturdays. read more

US Post Office - Outside - Post Offices Near Me - Porter Ranch, California

Such an easy post office to use. The others in the area are always more crowded and less parking. I like this hidden away post office with friendly workers. read more

Two post office locations have closed in the SFV. I remembered this location from a while back and took a chance to get stamps. Parking is shared with an Amazon Fresh so can be hectic but plenty of accessible parking. Rolled up to post office and used the lobby kiosk vs standing in line. Inside was well maintained. A little crowded but thats to be expected. Very simple straightforward instructions in how to operate. Got my forever stamps laser printed and they popped right out of the kiosk like a mini Xerox machine. I was surprised by the cute holiday motif of a poinsettia. Laser printer quality was impressive. I hadn't purchased forever stamps in a while and surprised they were 73 cents. I still enjoy mailing Christmas cards. Highly recommend for purchasing stamps. read more

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It's a little hard to find, there isn't any signs telling you where it is but your gps will tell you, 'you have arrived.' It's to the left of Amazon fresh in the passage way up the stairs. It's small inside but clean and helpful staff if needed. read more

US Post Office - Outside - Post Offices Near Me - Porter Ranch, California

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New discovery.. due to homeless squatters, this post office lobby hours for package drop ofsf is now: 8:30 am - 6 pm M-F 8:30 am - 4 pm Sat. Their lobby used to be open 24-7 for packages drop offs. What an inconvenience the limited lobby hours have become for all citizens needing access for package drop offs after hours.. sign of the times, yikes read more

US Post Office - Prepping & packaging for online USPS shipment - Post Offices Near Me - Porter Ranch, California

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I've been here several times to pick up mail, and packages. So my rating isn't only based on a one time experience. Parking: Tons of parking on either side of the post office. This location is within a plaza, so you can park either in the main parking area, which tends to be busy during the busy hours. Or you can park on the other side, which is limited, but has a back lot as well. Customer Service: Each visit I'm greeted with a friendly hello, and a friendly "bye" or "have a nice day". So right off the bat, experience is positive. They have been able to assist me each time I come in, and successfully provide me the package I am coming by to pick up. I haven't had any lost mail issues with them *knock on wood* don't wan to jinx myself, and future visits. Cleanliness: I haven't experienced any issues with the office being clean, whether inside the main part to pick up a package, or even in the outside (mailbox) area. Recommend: absolutely, regardless if you need help picking up mail/package, buy stamps, buy money order, or ship mail/package out. read more

Since when is the lobby of the post office not open 24x7? I get that the windows have hours, but why have an automated machine to sell postage and drop off mailboxes if you're not going to make them available to you consumers outside of normal business hours? Ever since COVID this Postal Annex SUCKS! read more

Located in a strip mall on the corner of Tampa and Rinaldi. It is kind of in a remote unit and there is no sign. But when you ask Google maps, for sure she'll give you the directions. It opens at 10am and people are waiting outside already. The 2 postal tellers are helpful with good attitude and they are efficient. The line went fast. Plenty of parking. Plenty of PO Box. Available Self service machine. read more

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I can't review the inside inside as I've never used it but I do appreciate the inside - if that makes any sense - is open early. I often use the parcel drop box really early - like before 6:30am - as I go to the gym nearby at f45. From what I gather it's a great post office in a nice location with a lot of parking. read more

US Post Office - Inside open early in the morning - Post Offices Near Me - Porter Ranch, California

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They lost my packages 5 times and they never care to do something about it or fire those responsible

I needed a little piece of tape for a bag I was shipping and the man there said he couldn't give me any I had to buy a whole role. Are you kidding me.... It wouldn't have cost him anything to be nice but he decided to be a jerk. Thanx! read more

Don't be fooled by the lack of any signage or anything for this Post Office. It does exist. I did 2 laps through the lot trying to find any sort of signs of life and found nothing. Finally I parked and just walked into one little corner area and boom. There it was. If it wasn't for Yelp, I never would've known this place was here. It's so hidden. You might think that this would lead to it being a relatively quiet location, but you would be wrong. Apparently enough people know that it is here that the line can easily stretch out the door. I had to fight my way just to get to the drop off slot to mail out all my letters. It's crazy. Having a Post Office is always good. But you need to make sure people know it is there. And then you need to make sure it is large enough that people can actually wait inside should there be a line, not just the first 3 people. read more

Love the convenience of shipping a package or buying stamps. People who work there are super nice and helpful. You can also buy cards at this location read more

I'm a young adult. I generally don't got to the post office very often, so the experience can be kind of confusing and unfamiliar to me. Let me tell you, I love this Post office! The staff (especially Cher) are the sweetest! She makes me smile and laugh. She takes the time to walk through the procedures and guarantees everything is taken care of. Now, Everytime I have to return and package or mail something to my military friends, I can't wait to see her again! Overall, the sweetest service. read more

The 2 women staffing the counters were very helpful & courteous. They were patient with my questions & didn't rush me when it got busier; they gave me their full attention which I have to say is excellent customer service. Got my packages packed & sent. I also observed them helping other customers in this manner which was nice. It was quiet when I had first come in but a line ended up forming so I assume the earlier you arrive, the faster you can expect to be helped. This post office is a little hidden in the corner of the plaza. There's ample parking in the plaza parking lot. Definitely coming back! read more

It's USPS, so going in your expectations are limited to begin with. Place is fairly large, but so hidden. I almost gave up looking for it until i saw a small hallway going into the building, followed the road to find this hidden USPS. At the time of my visit, which was my lunch time and probably USPS employee lunch time as well, there was a decent line of 3-5 people and only one worker. He took his time with each customer which took my entire lunch time. Perhaps it's best to avoid lunch hours for this location. read more

US Post Office - Inside - Post Offices Near Me - Porter Ranch, California

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I was very skeptical after seeing the reviews but decided to go because I needed to. I got to say the staff that was present when I went were awesome. Kamari especially. They were willing to help and it left me wondering why the bad reviews. Turns out the staff has changed. read more

The people that work there are AMAZING!!! from the moment I walked in with questions the African American young lady was just a joy helped with filling out international customs papers was extremely pleasant when finished I came upon Cher that helped me finish my expedition with kindness and smiles. If you can't FIND the location too bad...I love that it's a bit hidden compared to Granada location that seems to take forever including parking. Keep up the GREAT work. I applaud you all for all the stupid questions being asked and responding with kindness read more

Like this place! The employees are, for the most part, helpful, have a good attitude & make the experience a positive one. Let's be open here, going to the post office isn't going to make or break my day, but it's always nice to be greeted with a smile & leave feeling positive & not like you've put someone out just for doing their freakin job! You follow? read more

US Post Office - Post Offices Near Me - Porter Ranch, California

Horrible attitude horrible service, and I had a package that I dropped of and two days later it was finally scanned and accepted after I was told it was already sent out. I also have 3 more packages I've sent out and all are having issues now. BTW their excuse too me was that their a small location. New Management Please!!!!!!!!!!! read more

Under-staffed, in disrepair, always a line out the door. Usually a minimum of 25 minutes to get to a clerk. 4-5 stations, but rarely more than 1 or 2 postal clerks present. Employees are fine...just perpetually under-staffed and over-worked. read more

Will repeat what many others have said. Employees are terribly rude. That's probably what they're going for to drive less work...

The facility was clean, it had all the sizes for boxes and envelopes, and the tape that I needed to buy. There was absolutely no line, and this was the week of Christmas. The staff was serious, but helpful. read more

I used to dread going into THIS post office, because of the rude, miserable angry staff. Like so bad that I'd think maybe they don't get paid. Thank God the oldies are no longer there. The younger females and and a male at the front counter are so much nicer!!! Esp the two girls. They go above and beyond. I need to get there names. There is still one that needs to be weeded out. She has blondish hair and a thick accent who never smiles and acts like she's the boss. Not sure if she is read more

Walked in and had a few boxes to ship. I had tapped the box already, but the tape was a little loose so I asked Jay who works there if you can help me to tap it again and he said no we don't have tape. I find it strange that the USPS store would not have tape to lend the customers. I will never go here again and I hope Jay gets fired. read more

Clean and organized store, very short line, 3 lines open so it was quick to get the book of stamps I needed. Staff was very helpful and friendly! read more

I've had this post office since 2005. The workers have been the worst kind of creatures on earth. Once I made a complaint against a rude female employee at the desk, they promoted her to be the manager. I've ordered copies of my box key 5 months ago and have not received them. I've received many mails of someone else's while my mails go to someone other boxes. I've complained and nothing changes. The box fee is the highest I've ever paid, the service is the worst. I'm not renewing my box this time. read more

I'm not sure why the postal clerks make it a point to treat patrons the way they do. They look disgruntled that you're even there. This location is no different. Don't ask for tape, don't attempt to borrow a pen without a guilt trip. They make it a point to look for any tiny flaw in packaging, postage, etc and make a huge deal out of it. I always leave feeling like a scolded pet. The employees are supposed to be there to help the customers. A little kindness would go a long way. You can still obey government regulations without being altogether unpleasant. read more

Just got a PO Box here and the sign says lobby hours are 24-7, so that's the reason I got one there. Then when I tried to pick up my mail the door was locked. Next day I asked them about it and they said "oh yeah it's not open 24 hrs a day anymore because people have been caught sleeping in the lobby after hours". Sooo when we're the going to tell us this? And don't rent the big boxes, it's a waste of money. They aren't that big so if you get a package that's too big for your box, they end up putting a key in your box to get your package from a bigger box anyways. Save your money and just rent the small box. They fooled me into paying $170 every 3 months so now I have to change boxes, which means I have to put on a change of address with a new box number. Can you we say, Headache? read more

Only use this place for a drop-off and I mean a drop-off in the mail bin. Please avoid any human contact. Trust me. read more

This post office truly amazes me. I go there this morning with a very important package that needed to be mailed. When I get there, I ask the postal worker if he could give me a few pieces of tape to seal the box. His response? "No! You need to buy it!" he says with a little giggly laugh. I was like, "are you serious!" And he then said, "yeah! I am!" $3.49 for a roll of tape for which I needed only three pieces. The cost wasn't what bothered me but the principle of it. He was a total jerk and the sad truth is that every single employee I have dealt with at this post office are total jerks. They act like they don't want to be there and that, we, as customers, are wasting their time. Remarkable how fast the postal service has gone down and it's not that surprising people prefer to go to Fedex and UPS! read more

It's a small convenient location and post office. Been here twice, good customer service and all the service. It's still easier than traveling down to another larger one. read more

Today was my first and last time here. I drove around the entire shopping center looking for the post office and it was inside, where there's a KW Office and Across from Nail Garden. It's on the same side as The Joint. When I arrived, I noticed how much smaller it is compared to other branches. Luckily, I only had one person in front of me. I had browsed some of the reviews before coming in but I got my own experience of this branch. The woman that was helping at the counter was by herself but it wasn't busy at all. The lady in front of me was buying stamps and the woman at the counter was rude and impatient. This old woman was simply trying to buy stamps and someone doesn't need to be so mean about it! It was my turn and I was simply dropping off two boxes. This lady takes my boxes and THROWS them into a pile behind her. I know it wasn't labeled fragile but still. I couldn't even get a smile or anything either. Anywho, one star for a short line and another for ample parking but the customer service is gone at this location. read more

The lady who works there named "nikki" was regulating the lines and I get it it's busy. She told me there was a person ahead of me and to wait and this man got In line and she told him he was behind me and he ended up cutting me in line and not only did she not tell him anything she was super nice to him and I said excuse me I thought he was behind me and you let him cut... she didn't even apologize she literally kept brushing me off and I kept saying that's not okay and she kept ignoring me. If your not rich or white they won't treat you good. read more

I have been a resident of Porter Ranch since 2012 and this post office has the rudest employees. They were impatient, un accommodating and just want you to leave so they can get over with it. NOT today! To my biggest surprise the 2 employees today both male and female were very nice, extremely accommodating, helpful and patient. I hope management has finally seen what employees they had before and keep their current ones now! Such a warm surprise for a change! read more

WOW, had Kamri help me today. She has an extreme attitude problem about doing her job. She was not only rude and condescending, but refused to get a manager. Was also told to go to different post office if I don't like it. I see why this place has such low marks, they just don't care. read more

Horrible service, LONG lines people buying stamps, BS small talk. Get what you need and GTFO. read more

The biggest bunch of incompetent people work at this branch. This particular post office opens at 10 am... great hours for incompetent, lazy employees with no customer service. USPS NEEDS TO CLOSE THIS LOCATION, because some people that work there are completely useless, not to mention they are always on their phone, if you ask something they treat you like an idiot. Not a busy location so maybe those people need to get RETRAINED IN CUSTOMER SERVICE and get transferred to a location that needs more employees. Maybe they will actually work for their paychecks instead of being rude and incompetent and acting like you owe them something. read more

So far, no problems at all. The staff is polite and helpful. What I have seen is a lot of demanding and rude people walking in here and speak to the staff as if they were servants. Maybe that's the reason for all the negative reviews. A lot of people in Porter Ranch think they are entitled. read more

Usually, I write reviews for businesses I want to support. Sometimes, I'll write a negative review - not out of anger - but to help other yelpers and to be impartial. This time, I'm purposely writing because I'm disgusted and furious. It's pointless to write, because it will never change: it's a government agency and I see the same complaints that I'm about to make posted here from YEARS AGO. Disheartening. So I suppose I'm just writing this for me. To vent. And maybe to make super-sure that no yelper ever purposely goes here. By accident, or in the case of a world-ending apocalypse (for shelter, perhaps), okay. But not on purpose. Since I've seen it all said before, let me summarize the problem for you: there is ALWAYS a line here. ALWAYS. There is NEVER more than two employees working the line, and oftentimes only one. That one employee is ALWAYS slow as molasses in the winter and rude to boot. The one shining exception is a clerk named Jose, who hasn't been there recently - maybe the other employees killed him and ate him because they sensed his weakness. Today I came in to mail a package in a bit of a hurry (this was my mistake. There is no such thing as "hurry" in that office). I had the whole thing boxed up and packed and labeled; all I needed was the postage. I figured I'd use the automated kiosk in the lobby because I knew well that a) there'd be a line and b) there'd be one or maybe two employees there and c) they'd all be moving in slow-motion and hating me with their eyes. Well, guess what? The automated kiosk had a sign on it saying "service cancelled." I mean, we can't have customers getting out of here without WAITING IN LINE, can we? And sure enough, there was a 12-person line and one surly employee moving as though she were about 92 years old. I swear that when she saw me, she paused and smiled wickedly and moved slower (not really. She didn't actually notice I was there, or care. As usual). So I took my package and left and I guess I'll just keep it or attach it to five or six pigeons and hope it eventually gets where I want it to go. Or maybe the person I'm trying to send it to will eventually, over the years, come to visit, and I can give it to them then. But it certainly isn't getting to them via the US Mail out of the Porter Ranch Post Office. read more