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    US Post Office

    3.2 (26 reviews)
    Closed • 9:00 am - 5:00 pm

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    Ane V.

    It is a small Post Office and a busy one too. But the 2 postal personnel are efficient and fast. The line goes fast. People are in and out. Small parking and busy. Entrance is at Park Sorrento and exit is at Park Granada. Street parking is available too sometimes.

    I needed to send the smallest box via Priority Mail.  It's interesting to track them and see how they bounce around different P.O.s en route
    Robert G.

    Sometimes, we don't know when we'll be needing a post office when not in our usual stomping grounds. Looking for one on the phone pulled up several in adjacent neighborhoods, so why not go to one in Calabasas, a very nice, wooded, and hilly neighborhood at Los Angeles's far western edge? I see that there's a spread in the reviews for the USPS in Calabasas, CA. We've all had some outlier experiences with post offices we regularly use. Some post offices are almost always marginal, but that's rare and can sometimes coincide with their area in general. I almost hate to say that. The Calabasas post office is in a strip mall. It shares parking with other merchants in this strip mall, but a parking space is likely to be found. I needed to send a small box using the USPS priority mail product. Their free boxes you obtain for this service are well designed - in how sturdy they are, in how easy they are to assemble, and even in how easy it is to remove the protective adhesive so that the box will seal. The price for this was just about $10. The gentleman at the counter was helpful and polite. He even added some extra tape at my request, even though the box probably would not have come undone. But why chance it? We made some small talk, given how uncrowded it was at the time, and we commented on how the SFV and the West Side of L.A. have changed over the years. I was told the parcel would arrive in 2 days. It got to its destination the following day! I'm giving this post office 4 stars because it's a small post office. However, it's clean and seems to function well. Now, let me add some pedantic fodder to this review. First, more so than any other section of the city of Los Angeles, SFV suburbs tend to use the name of the suburb (Northridge, Van Nuys, Sylmar, Studio City, etc.) on the mailing address, whereas West Side suburbs like Brentwood, Ladera Heights, and Miracle Mile use Los Angeles on the mailing address. However, if you were to send something to a SFV suburb and address it to Los Angeles - followed by the correct zip code - I'm pretty sure it would get there. Then, the word "calabazas," from which Calabasas was probably derived, means pumpkins in Spanish.

    Niloofar F.

    I am absolutely not happy with their service, They ruined my boxes and its all broken and they charged me over 100$ for each box to ship. They even don't pick up the phone in the office. This is really not fair how they care about our stuff. I hope they have an answer for their mistakes.I am not happy at all.

    Who knew the post office sells cards?

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    2 years ago

    Cindy is super knowledgeable and helpful. The USPS is fortunate to have her great attitude and floral pen arrangement. 5 stars!

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    3 years ago

    Super helpful employees. I was able to get a proof of mailing and send out a bunch of other stuff.

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    4 years ago

    I've never had a problem mailing my packages. They are always helpful. It is the closest post office to where I live.

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    Ask the Community - US Post Office

    Review Highlights - US Post Office

    “I'm giving this post office 4 stars because it's a small post office.”

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    United States Post Office

    United States Post Office

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    Woodland Hills

    These negative reviews are so crazy. People are expecting white-glove Michelin quality service…read morefrom a Post Office. Randy is fantastic. Everyone at this location was lovely working hard on a weekend. The facility is clean, parking lot is easy to use, it's a perfectly fine Post Office. If this place doesn't meet your standards then go deliver your own mail.

    I should have took these reviews more serious. I tried to give this location a chance…read more Be warned: The supervisor at this Woodland Hills Post Office (21200 Oxnard St) is actively violating federal United States Postal Service regulations and denying basic civil rights to vulnerable members of our community. I am an unhoused constituent with a valid, government-issued photo ID. Despite having an active mail hold and an application for a PO Box, the line supervisor at this location explicitly refused to allow me to retrieve mail and packages that have already been delivered here. Her reasoning? She claimed I must provide "proof of a local physical address"--a manufactured requirement that she knows a homeless person cannot fulfill. She then explicitly stated she is executing a "Return to Sender" protocol on my essential incoming packages and property. This is a direct violation of the USPS Postal Operations Manual (POM) Section 508.6.1 and official federal guidelines regarding mail service for the homeless. Federal law states that individuals without a fixed address are completely eligible for free, indefinite General Delivery service, and a matching photo ID is the ONLY legal requirement to pick it up. By fabricating fake address rules, this supervisor is actively obstructing access to the federal mail system and engaging in housing-status discrimination. A formal case has been opened with the Sierra Coastal District Consumer & Industry Affairs Office, an emergency complaint has been filed with the Postal Regulatory Commission (PRC), and an official federal inquiry is underway through the office of U.S. Congressman Brad Sherman. Station Postmaster Clarissa Bognot needs to immediately retrain her staff, rein in this supervisor, halt the unlawful returning of my property, and bring this branch into compliance with federal DMM and POM postal laws. Disgraceful service.

    The UPS Store

    The UPS Store

    (156 reviews)

    West Hills

    I always have a great experience at this UPS Store location on Platt. The staff is always…read morefriendly, patient, and go out of their way to make sure everything is handled smoothly. I came in with a few complicated returns and shipping questions, and they explained everything clearly without making me feel rushed. The store itself was clean, organized, and well-run, which made the whole process quick and stress-free. Even during a busy time, they kept things moving efficiently while still being attentive to each customer. It's not always easy to find a place that combines professionalism with genuinely good customer service, but this location definitely does. I'll be coming back here for any future shipping needs. Highly recommend!

    A great location in Platt Vllage West Hills. They always in a friendly manner, even if busy with…read moreanother customer say hello. Any thing you need , shipping , shredding, copies, purchase office products, Faxing.There is even as you enter the store a slot on the wall for letters to send off. I have been going there for years and they professionally, pleasantly, helpfully take care of whatever service you need. They were as usual quick to get my "Amazon " return out and I was free to rush to Baskin & Robbins and quickly satisfy my inner demon of Ice Cream. I truly appreciate the varied services offered at this UPS store it seems to be well staffed enough to take care of business, and very kind to me for being located close to Baskin & Robbins.

    US Post Office - postoffices - Updated September 2026

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