These negative reviews are so crazy. People are expecting white-glove Michelin quality service…read morefrom a Post Office. Randy is fantastic. Everyone at this location was lovely working hard on a weekend. The facility is clean, parking lot is easy to use, it's a perfectly fine Post Office. If this place doesn't meet your standards then go deliver your own mail.

I should have took these reviews more serious. I tried to give this location a chance…read more Be warned: The supervisor at this Woodland Hills Post Office (21200 Oxnard St) is actively violating federal United States Postal Service regulations and denying basic civil rights to vulnerable members of our community. I am an unhoused constituent with a valid, government-issued photo ID. Despite having an active mail hold and an application for a PO Box, the line supervisor at this location explicitly refused to allow me to retrieve mail and packages that have already been delivered here. Her reasoning? She claimed I must provide "proof of a local physical address"--a manufactured requirement that she knows a homeless person cannot fulfill. She then explicitly stated she is executing a "Return to Sender" protocol on my essential incoming packages and property. This is a direct violation of the USPS Postal Operations Manual (POM) Section 508.6.1 and official federal guidelines regarding mail service for the homeless. Federal law states that individuals without a fixed address are completely eligible for free, indefinite General Delivery service, and a matching photo ID is the ONLY legal requirement to pick it up. By fabricating fake address rules, this supervisor is actively obstructing access to the federal mail system and engaging in housing-status discrimination. A formal case has been opened with the Sierra Coastal District Consumer & Industry Affairs Office, an emergency complaint has been filed with the Postal Regulatory Commission (PRC), and an official federal inquiry is underway through the office of U.S. Congressman Brad Sherman. Station Postmaster Clarissa Bognot needs to immediately retrain her staff, rein in this supervisor, halt the unlawful returning of my property, and bring this branch into compliance with federal DMM and POM postal laws. Disgraceful service.

I go here all the time: great service, lines aren't horrible, plenty of free priority mail USPS…read moremailing supplies; they also sell greeting cards and have a very good selection. The postal employees are helpful and nice. The parking sucks, but just park at Ralph's and walk over.

The parking is a nightmare. Makes me want to cry every time I need to go here but gotta do what you…read moregotta do . The people in line are just old and grouchy and it's a miserable experience I feel bad for the customer service people who have to deal with the entitled people that come in here

Typical post office, they have mailboxes, and a long line to stand in…read more Usually this is the best one in the area if you are trying to mail a package because the line goes fast and the workers are somewhat kind. Better than Woodland Hills Post office by far. Neither a good nor bad experience. I've been going here for years.

What happened to rain or shine? My parents live here and I stay here often to take care of them…read more This neighborhood often goes days at the time with no mail delivery or mail pickup. I don't know what's going on with 91307, but this is the worst I've ever seen. Do they not have enough carriers? Are carriers going to the beach instead of delivering mail? Why regularly go days at a time with no mail service?

I've been coming to this USPS for 4 years, and honestly, Mickey is the reason I keep coming back…read more He always makes shipping my packages so easy and not stressful. He's super friendly, patient, and genuinely cares about helping people. I've tried other postal services in the Valley, but the experience is never the same. Mickey consistently goes above and beyond, and it's rare to find customer service like his these days. USPS is lucky to have him!

This post office has the friendliest, most helpful employee. I highly recommend this location…read morebecause of Mickey. He'll help you with anything you need--so kind and patient. Thank you, Mickey! :)

I went to the UPS Store a few weeks ago to print invites for my nephew's 2nd birthday. The quality…read morewas great nice, thick paper and the staff didn't mind adjusting the size a few times until we got it just right. The price was very affordable for the quality I received, which I really appreciated. The only reason this isn't a full five-star review is because it took about 20 minutes before anyone was able to help me. Once I was helped though, the service was smooth and friendly. Overall, I'd still recommend this location and will be back for future printing needs.

I went in with some QR codes for returns that were listed as no box needed. The associate first…read moretried to tell me I would need to pay for shipping materials. Another associate came over to correct the first associate that I did not need to pay for packaging materials but due to the items initially being delivered vacuum packed, the next time they would be unable to package it for me. That was not stated anywhere when I put in for the return and not something I've experienced at any other UPS location I've done returns at before. The attitude from both of these employees was unnecessary.

I have been a customer here for the last 5 or 6 years, all of which have been excellent. Working…read morewith Lonnie has been a great experience, and I am a happy customer. The owner is a good guy, and runs a great business. If you need a notary, passport photos, mailbox, anything shipped or mailed, this is the place you're looking for. Highly recommended.

This place is great! If you wanna open a PO Box go here. I did this for my family as a content…read morecreator and they are always on time. They definitely have a cute little gift shop. They're very helpful and supportive! I would definitely go here to this post office before anywhere else!

I always have a great experience at this UPS Store location on Platt. The staff is always…read morefriendly, patient, and go out of their way to make sure everything is handled smoothly. I came in with a few complicated returns and shipping questions, and they explained everything clearly without making me feel rushed. The store itself was clean, organized, and well-run, which made the whole process quick and stress-free. Even during a busy time, they kept things moving efficiently while still being attentive to each customer. It's not always easy to find a place that combines professionalism with genuinely good customer service, but this location definitely does. I'll be coming back here for any future shipping needs. Highly recommend!

A great location in Platt Vllage West Hills. They always in a friendly manner, even if busy with…read moreanother customer say hello. Any thing you need , shipping , shredding, copies, purchase office products, Faxing.There is even as you enter the store a slot on the wall for letters to send off. I have been going there for years and they professionally, pleasantly, helpfully take care of whatever service you need. They were as usual quick to get my "Amazon " return out and I was free to rush to Baskin & Robbins and quickly satisfy my inner demon of Ice Cream. I truly appreciate the varied services offered at this UPS store it seems to be well staffed enough to take care of business, and very kind to me for being located close to Baskin & Robbins.

Despite facing the rapid decline of any reasonable funding schedule because of the trump…read moreadministration this US post office spits in the face of equitable wages by providing best in class service while being underpaid like a mofo. Theres the US post office and then there's this United States postal office. This place is what going to the postal office was like in the 90s legit fresh paper smells, clean walls, people who give a sh*t Also the parking here is great.

Avoid this location at all cost! They lost my package MULTIPLE times and are super rude.read more

Excellent service. Staff was friendly, nice and competent! I would definitely come again.read more

Our family has used this UPS Store as our central spot for a few years. The place is always super…read moreclean and organized, which makes it easy to feel comfortable when we're there. The staff is incredible and goes the extra mile to help us. They will open another register if they see a line forming, which is great for avoiding the wait. We love how detail-oriented and friendly they are when dealing with customers. Esmeralda and David truly excel with their outstanding service. They greet each customer with a smile and are exceptionally patient when assisting customers who struggle to pack or locate their Amazon orders. Our experiences at other UPS stores have shown a stark contrast; those locations often ask customers to step aside and sort things out on their own. Here, however, Esmeralda and David ensure that everything is packed perfectly for UPS pickup, leaving no detail overlooked. Thank you for always helping us out with a smile

They have their own parking right in front of the Post Office. The reason for the 4 stars is that…read moreeven though they have about 15 parking spaces, most of the time they are all taken. They do however have street parking. Most of the time it's a breeze to drop off packages. This time around, we were mailing out packages to family and friends.

Lawrence and Jordan are the best. There is an Asian woman with glasses and she is spicy, but in the…read morebest way. She gets it done! I used to dread coming to this office because of the previous staff, I've lived in this area for 30+ years. But the new staff brighten my day so much. They're incredibly helpful and patient with people who struggle and may not have been taught the basics or understand documents. I just wanted to highlight the staff. Thank you for all that you do!