Returned a missed call from an unrecognized number, when I googled it, I figured out it was this…read moreUSPS location. I was transferred to a supervisor who yelled at me for putting my mail on hold, and accused me of being a criminal because I didn't live there anymore and was holding the mail for the entire address, which she said is a "criminal offense" and "I'm not honoring this request". THEN SHE HUNG UP ON ME! How was I supposed to know holds were by address, instead of by name?! I was just holding it until I got a permanent address. Moving is stressful enough to be yelled at over a friggin' mail hold! I immediately called her back and asked her why she abruptly hung up, and she changed her tone and said she didn't know I had anything else to say. Really? How about asking, like you're supposed to, and stop being a drama queen by implying that someone is a criminal for putting THEIR mail on hold! I asked her if I needed to do anything else, and she said no she already cancelled the hold request and I should forward my mail. She gave me a general delivery address (which I had no idea existed) to forward my mail to until I got a permanent address. Which is what she should've done during the first call instead of abruptly hanging up! I return her missed call as a courtesey and she gets an attitude with me! THIS IS UNACCEPTABLE! USPS needs to change mail holds to be by NAME, instead of address, like a logical person would expect it to be!

Parking lot is a bit challenging and limited but post office staff at this location are wonderful…read more They are patient, efficient, respectful and very helpful. I have had great interaction and experiences with them every time.

It feel very odd to give a post office five stars; but my experience was so good that I can't rate…read moreit any other way! Jim G. and I need to renew our passports, so we need to drop everything off at the post office to get tracking info, etc. I happened to be driving not too far from this post office on my way to get my hair done and figured I'd stop in really quickly to see if it was a possibility. At 9:40 on a Saturday morning there were plenty of parking spots and I walked right up to the very friendly gentleman at the counter. I was in and out within 5 minutes (no hyperbole)! While I do my best to always avoid the post office, if I need to go in again, this will be my go-to spot!

Sometimes, we don't know when we'll be needing a post office when not in our usual stomping…read moregrounds. Looking for one on the phone pulled up several in adjacent neighborhoods, so why not go to one in Calabasas, a very nice, wooded, and hilly neighborhood at Los Angeles's far western edge? I see that there's a spread in the reviews for the USPS in Calabasas, CA. We've all had some outlier experiences with post offices we regularly use. Some post offices are almost always marginal, but that's rare and can sometimes coincide with their area in general. I almost hate to say that. The Calabasas post office is in a strip mall. It shares parking with other merchants in this strip mall, but a parking space is likely to be found. I needed to send a small box using the USPS priority mail product. Their free boxes you obtain for this service are well designed - in how sturdy they are, in how easy they are to assemble, and even in how easy it is to remove the protective adhesive so that the box will seal. The price for this was just about $10. The gentleman at the counter was helpful and polite. He even added some extra tape at my request, even though the box probably would not have come undone. But why chance it? We made some small talk, given how uncrowded it was at the time, and we commented on how the SFV and the West Side of L.A. have changed over the years. I was told the parcel would arrive in 2 days. It got to its destination the following day! I'm giving this post office 4 stars because it's a small post office. However, it's clean and seems to function well. Now, let me add some pedantic fodder to this review. First, more so than any other section of the city of Los Angeles, SFV suburbs tend to use the name of the suburb (Northridge, Van Nuys, Sylmar, Studio City, etc.) on the mailing address, whereas West Side suburbs like Brentwood, Ladera Heights, and Miracle Mile use Los Angeles on the mailing address. However, if you were to send something to a SFV suburb and address it to Los Angeles - followed by the correct zip code - I'm pretty sure it would get there. Then, the word "calabazas," from which Calabasas was probably derived, means pumpkins in Spanish.

Convenient location and easy to drive in and out, my favorite drop box. By far the nicestread more

AVOID LOCATION!!! Employees at this location have terrible…read moreattitudes!! Specifically Claudia and Agnes seem to think it's cute to team up and be rude to a customers request to treat my packages with care and keep them upright as it says on the boxes. I asked politely to please keep the package upright and treat with care as they are fragile. Every encounter with each of these employees is met with hostility and just rude service and say that they can't do that. You can't treat a package with care or keep it upright or you just don't want to b/c you are spiteful and rude ? People shouldn't have to encounter terrible workers like these 2 ladies. Plenty of other locations with pleasant workers!

This post office has the friendliest, most helpful employee. I highly recommend this location…read morebecause of Mickey. He'll help you with anything you need--so kind and patient. Thank you, Mickey! :)

This used to be the best post office and I used to come out of my way here because the service was…read moregood and the lines were short and moved fast. Now there is a jack-ass at the front who only makes excuses for why things cannot be done. I did not catch his name but I wish I had to post here. What he said could not be done, was done quickly and efficiently at another post office. He needs to be canned ASAP.

Super fast service everyone was really friendly as soon as I walked in, I had to do some printing…read moreso I had to email them. They do charge a service of two dollars to email them, the girl was very efficient and I had a lot of emails to send so she was very patient with me. I have also used UPS store to ship out some returns always super easy to do. They just scan the QR code. parking sometimes can be challenging. They only have a couple spots for that store out front and sometimes I just park in a paid spot.

Since its inception, UPS has been making deliveries to your home, to your business and/or to your…read moreloved one by means of.... Plane, Ship, Semi, Train, Truck, Van.... And even by Bicycle!!! Wait, whattttt????? Yes, the company which was started by two teenagers who began a messenger delivery service by bicycle in 1907 turned out to be the largest package delivery system globally of its time. Of course, nowadays, other companies have come into play, putting their own spin on how they can get you your package even quicker. Despite this.... UPS is still a Global Leader in its industry and ships nearly 6 billion packages per year. Fun fact: UPS stands for United Parcel Service. ------------------------------ Personally, I love shipping items via UPS. The guaranteed tracking number that comes with every single thing you ship and not having to pay extra (I know I know, the price is built in) but it's the principle of it and I like being able to track what I'm sending out. Also, sending something with USPS aka snail mail just doesn't give me the same confidence that my package will arrive like when I ship it with UPS. Also, I love UPS' consistency. If you see a UPS driver in your neighborhood around 1pm today, you will more than likely see them in your neighborhood tomorrow at.... You guessed it, 1 p.m. Yeah, Their routes are carefully researched and designed for consistency which makes for a reliable service that you can count on. Fun Fact: UPS has implemented for drivers to only make "right hand turns" to avoid accidents and improve efficiency. Anyone ever see a UPS driver go left?? lol But Lance, what if you don't have time to sit on your porch and wait for that reliable UPS driver to roll through at 1 pm like you claim they do? Enter the UPS store!! Yeah baby! A brick and mortar store front where Monday through Friday you can drop off your package from 830-7pm (10-4 on Saturdays, 10-3 on Sundays) and leave there with the confidence that your package will get picked up by a UPS driver and then later delivered to its destination as scheduled. Other than dropping off your UPS packages.... The UPS Store offers the following services: -Fax Machine Services -Notary -Passport ID Photos -Office & Mailing Supplies -Amazon Returns!!! So.... Who's ready to ship some stuff??

I have been a customer here for the last 5 or 6 years, all of which have been excellent. Working…read morewith Lonnie has been a great experience, and I am a happy customer. The owner is a good guy, and runs a great business. If you need a notary, passport photos, mailbox, anything shipped or mailed, this is the place you're looking for. Highly recommended.

This place is great! If you wanna open a PO Box go here. I did this for my family as a content…read morecreator and they are always on time. They definitely have a cute little gift shop. They're very helpful and supportive! I would definitely go here to this post office before anywhere else!

I always have a great experience at this UPS Store location on Platt. The staff is always…read morefriendly, patient, and go out of their way to make sure everything is handled smoothly. I came in with a few complicated returns and shipping questions, and they explained everything clearly without making me feel rushed. The store itself was clean, organized, and well-run, which made the whole process quick and stress-free. Even during a busy time, they kept things moving efficiently while still being attentive to each customer. It's not always easy to find a place that combines professionalism with genuinely good customer service, but this location definitely does. I'll be coming back here for any future shipping needs. Highly recommend!

Great service as always. Always a friendly space when you come in they treat you greedy with…read more I like the new location and the new Remodel that went through. It's also very close and convenient to our home.

Kind, efficient service. I appreciate the USPS! The people who work here are helpful and…read moreknowledgeable.

Avoid like the Plague!!…read more Rude miserable condescending employees! (I watched them snap at other customers too--telling one person to "hurry up and take a picture, there's a line.") As for my experience: Terrible service. Agnes was rude right from the start. I asked which box I should use for my shipping label, and she snapped, "You don't know?" I asked if she could scan the label I was clearly holding, and she just told me to go pack my item without explaining anything. I asked which box to use since they're different prices, and she said, "Pick a box. I don't know." Super unhelpful. After I packed it and waited in line again, she said, "It's not taped," with a bad attitude. No help, no explanation, just rude. I finally asked for a supervisor, who was calm and actually explained how everything works. This whole thing didn't need to happen. Really bad customer service.

Excellent service. Staff was friendly, nice and competent! I would definitely come again.read more

Our family has used this UPS Store as our central spot for a few years. The place is always super…read moreclean and organized, which makes it easy to feel comfortable when we're there. The staff is incredible and goes the extra mile to help us. They will open another register if they see a line forming, which is great for avoiding the wait. We love how detail-oriented and friendly they are when dealing with customers. Esmeralda and David truly excel with their outstanding service. They greet each customer with a smile and are exceptionally patient when assisting customers who struggle to pack or locate their Amazon orders. Our experiences at other UPS stores have shown a stark contrast; those locations often ask customers to step aside and sort things out on their own. Here, however, Esmeralda and David ensure that everything is packed perfectly for UPS pickup, leaving no detail overlooked. Thank you for always helping us out with a smile

They have their own parking right in front of the Post Office. The reason for the 4 stars is that…read moreeven though they have about 15 parking spaces, most of the time they are all taken. They do however have street parking. Most of the time it's a breeze to drop off packages. This time around, we were mailing out packages to family and friends.

Lawrence was very rude and not helpful when i had to do a…read morereturn, he belittled me and made me feel stupid with my question. I approached him with kindness and he was the least helpful and rudest person. I would not return here and would rather go somewhere else. Canoga Park location is way more friendly and helpful with packages and questions.