I have used this post office twice now! Both times in the afternoon, not busy at all. Shortest wait…read moretime ever. The older man working the register is friendly, helpful and efficient. I will be using the post office from now on!

My grandpa used to work at this location and would come home on his lunch break since his home was…read morenearby. A lot has changed since then, and the place could use some upkeep. Since it is only a few blocks from my house I walk here when I need stamps. Usually, there is only one or two people working the front so the wait can be long. However, they are always friendly and helpful. I wish they had a stamp machine because it would make things easier. There's a small parking lot in the back and metered parking on the street. You can enter from either direction. The P.O. Boxes are in the side lobby and mailing supplies are in the front lobby. This branch is closed on Saturday.

I am leaving this review out of frustration and in the hopes that someone in authority will care…read moreenough to do something about my concerns. I live in a front house our mail always ends up everywhere but inside my mailbox. My address is clearly visible on the front of my house as well as my mailbox and still problems occur. The most upsetting part is when two different packages of mine never get delivered and yet I receive a DELIVERED confirmation on my cellphone. Now I have to rely on honest and kind neighbors to forward my packages to me. Why does this keep happening? There are standards and testing that are given before working for a government job and yet this type of things continue. Please have some accountability!

Every time I come here the person at the counter has something to tell me. First time it was I'm…read moreusing the wrong and they riped my medium priority box to a priority box even tho the bottom of label says I'm allowed to use either boxes and regional too. The 2nd time, it was because I put box tape around my label and the guy told me to buy the labels they have because if it rains it will ruin the ink, honestly are they telling me people don't have a roof over their porch? Today, he gives me a form saying they can only scan 3 labels in. Then he points at the camera and tells me the camera up there verifies only 3 items has to be scanned." Wtf? Seriously! This guy is older with a mullet hair style, white and grumpy. This is not a lie, no where in the form said he can scan in 3 items and that I have to leave it on the counter. There was only more person in line behind me. This guy must have been working at that location trying give false policy.

They still have those old school PO boxes still in use which gives it a nostalgic feeling when…read moreentering this small post office. The service is a hit or miss depending on how many customers are in line. I came by on a Saturday before they close at 300pm and more customers were using the self service machines instead of talking directly with an employee.

Line goes fast. But certain supplies have ran out, like labels for Priority Mail. So this causes…read moredelays as customer can't pre-write their information before they get to the counter. No pens too (even ones connected to a cord). Customers are scrambling last minute to borrow a pen from that one person who happens to have one. So it causes additional delays.

Gets the job done. Lots of parking. Closes later than other USPS locations. Open on Saturday.read more

Walking into this place feels like entering a live-action social experiment where patience goes to…read moredie. Line? Not a line but a full-blown pilgrimage. You start inside, then get promoted to the outdoor expansion pack because apparently square footage is optional here. By the time you reach the front, you've aged emotionally. Staffing situation: one employee holding down the entire operation like it's a one-woman Broadway show except the performance is titled "Please Wait... Forever." Every window moves at the speed of dial-up internet in 1998. You could mail a letter and receive it back before your turn gets called. Will call? That's not will call. That's won't call. Packages go in, but retrieving them feels like trying to access a hidden level in a game with no instructions. And let's talk about the atmosphere. A fascinating mix of confused customers, restless energy, and a few random characters just lingering like NPCs with unfinished quests. Highlight of the visit: being told nothing, slowly. If you're planning to come here, bring: - Snacks - Water - A folding chair - Possibly a will and testament On the bright side, if you survive the experience, your patience stat will be maxed out for life.

Quick and easy. Not busy. Friendly customer service. Give them a try. You won't be disappointed.read more

Be careful with packaging this place will charge you $1.50 for 3 inch of tape. Yes I come this…read moreplace all the time but they dont care about loyalty. The person at the counter was very textbook. So I have no complaints yo make..but...company policy vs. Customer service...not sure. It is your choice to come here or not. No pleasure doing business with this branch. No wonder the review is two start.

I come here often to drop off packages because I sell some of my clothes online from time to time…read more Yes, this post office I quite small but they make it up with the staff. They're so nice and very helpful and I love that they don't come off as snobby at all. I love coming here because of them! Keep up the good work! As for parking, they're in the place so there's plenty of parking to choose from! Can't wait to see you guys again!

This is literally my fave post office. It's small so it gets the jobs I usually need done (care…read morepackages to friends and returns)- they have a small amount of priority boxes and mailer envelopes and the employees are always kind and friendly. They're also patient with my frugal butt in finding the most inexpensive way to ship things. Easy parking tucked at the corner of the Vons parking lot, across from Huntington hospital.

I had the worst customer service experience at this location. While waiting in line, I noticed the…read morerepresentative (Karla) being rude to other customers, which was already concerning. When it was my turn, I explained that I had just lost my home in the Eaton Canyon fires and was there to update my address. Since my driver's license had my old address, I provided the only proof of address I had left from the paperwork that survived the fire. She refused to accept it. When I explained my situation, her response was, "I do not care!"--cold, unempathetic, and completely unacceptable. At a time when I was already dealing with unimaginable loss, her lack of compassion and professionalism made the situation even worse. This was truly the worst customer service experience I've ever had. I hope management takes this seriously because no one should be treated this way, especially in such difficult circumstances.

The temporary mailman at this post office been misplacing my mail & magazines for 3 days then my…read moreregular mailman misplace my package the next day. My neighbor give me one of my mail, then next day, I find my magazine on top of mailbox & who knows where my package is even tho their system said they delivered it in my mailbox area. Never got it. I have complaint to supervisor, she said she will called me back for status of my package & still waiting, it's been 3 days. This is one of the worst post office ever. They should fired the temporary mailman cause again one of my mail is missing again. Everytime they have a temporary mailman who does the mail, they are careless & misplace my mail. I had 4 packages missing even tho the system said it's been delivered in my mailbox. I also got a empty box cause someone in post office took my stuff & tape it up. It's like nobody at post office takes responsibility & their attitude is oh well too bad. If I could rate them a zero I would. It used to be good before but nowadays they just hire anyone. They just got more money from government, raise their prices & their service sucks & getting worst. I got an email to do a survey on my case, can't do it cause the supervisor never call me regarding my missing package. I'm waiting one more day before I do the survey & it's not going to be good.

The historic Glendale Main Post Office was built in 1934 and designed by George M. Lindsay. This…read morelocal landmark is listed on the National Register of Historic Places and is well-kept with a secret collection of postal items that are fun to look at while you're waiting in line to renew a passport. Thanks to Adam Schiff, Glendale City Council, and the Glendale Historical Society for fighting to preserve this Italian Renaissance-styled landmark in 2013. It's beautiful and convenient enough for renewing our passports. The online reservation system works wonderfully, and I highly recommend it over dropping in. Even with a reservation, you may still wait for a while before having your number called. Tip: Bring a book and your patience so you don't get unhinged. People actually get cray-cray in line so again, pack your patience. We were fortunate enough to have the nice, petite Asian lady help us. She's always been wonderful. The other clerk is rough around the edges and true to the disgruntled postal worker stereotype. I know it wasn't just a bad day for her. Every time I've dealt with her in the past, she's been rude. So don't take it personally if she gets under your skin--it's just her way of customer service. There are three of us and we've renewed our passports several times at this particular location in the last 5 years. Since we have history with this USPS location, I figured it's about time to share our experience candidly.

The USPS facility near our apartment building regularly loads trucks around 1:00 a.m. and again…read morearound 4:00 a.m. The constant banging, loading equipment, and truck noise make it impossible for residents whose apartments face the street to sleep peacefully. I understand that USPS has important operations to carry out, but this level of noise during the middle of the night is extremely disruptive and negatively affects the quality of life for everyone living nearby. I wish could give 0 star