Good post office, comparatively speaking. The clerks there range from Awesome to okay, to poor, but in all, this is a good place to go if you have to make an in person visit. One of the clerks is awesome, always circles the "please go online and review your experience" at the bottom of the receipt. read more

Based on Passport picture and experience. Sue who was helping me gave me a really hard time about my picture. She was not only organized I felt rushed the entire time getting my passport done. It was a really bad experience. If I'm paying close to $180 for my passport I would like my passport picture to look nice. I usually never get frustrated but the way she was handling things was really rude and unprofessional because she kept telling me my picture looks fine when it's clearly NOT HER passport. Maybe staff should learn how to take pictures properly. Lesson learned DO NOT take pictures here come with a professional pic already ready to hand In. Hope this helps anyone who is getting this done in the future. read more

Friendly and courteous staff. The place is always clean and lines move better than most post office. Parking can be tight sometimes but you can easily park on the street. read more

I like the APC, Roger is a good guy too...too bad they have reduced restricted lobby hours.. some motherfuckr vandalized, now we all suffer. read more

US Post Office - Post Offices Near Me - Lomita, California

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Horrible service. I just had an employee talk to me with so much attitude like I was stupid. Umm lady I ship packages 4 times a week. Don't work here if your not happy. I only write bad reviews if you really get under my skin. Not cool! Hahah read more

The lady on the passport application action is unwelcoming . Is there something else who handles passport application other than her? Other Yelp reviews Indicated the same thing . We might be dressed casual ( shirts n flip flops) but we are professionals and college graduates who knows how to read and write. She need to chill ! read more

Compared to some of the other posts offices I have been to, this place isn't half bad. The service was courteous, quite prompt (considering they had four workers in the morning when it open but still a long line so not exactly their fault), and there are not those annoying thick windows and speakers to talk through (do post offices really get robbed that much?). Got to ship my flat rate box within minutes once I got to a counter and with no hassle or much side selling of stamps and other services. read more

US Post Office - Front - Post Offices Near Me - Lomita, California

I went here last year to get a passport; I waited months for my appointment and was reminded repeatedly of the documents I needed- great. I showed up for my appointment and was rudely informed that I had the "wrong birth certificate." Meaning, I came with what is called a "short form" birth certificate and they told me I needed the "long form" one. Nobody told me that ahead of time, great. I was told they would try to accommodate me if I could make it back the same day. So I get in my car and immediately drive to NORWALK to the county registrar to stand in a long line to pay for and pick up the correct type of birth certificate. Before I get in my car to drive back to the post office, I make a call to them to make sure I can still get my passport done, since I've waited months for this appointment. Rudely, I was told the answer was NO; never mind that they failed to properly communicate to me what was needed or that I waited so long for this appointment and went out of my way to rectify the situation as soon as possible. I ended up going to CSU Dominguez Hills to get my passport done with no waiting for an appointment, no hassle, no fuss. I thought doing it through the post office was a smart move but is is not. So disappointed in this place, this was not the post office of my childhood that I remember. The workers are very rude and non apologetic; they show absolutely no sympathy. Even if this was 100% my fault, it's called CUSTOMER SERVICE. Be nice, express regret that it's a crappy situation. But nope, pretty much the only impression I'm left with was that I was a bother and to go away. read more

I was just here trying to pick up a package which was for some reason held at this location. I never received an attempted drop off pink slip. The lady behind the counter called her supervisor and I was left waiting for a good ten minutes. No one ever came.. the manager couldn't be bothered and the lady at the front didn't attempt to help me further but was kissing ass to the other customers that came in.. even a lady who complained about the cost of stamps. This was the worst USPS office ever. I walked out since I was ignored and the lady shouts "I'm sorry ma'am!" Unprofessional!!! read more

Parking can be a hassle, depending on the time you arrive. There is limited parking out front. However, you can park on the street if necessary. I was able to get in and out in a decent amount of time. There were 3 people working the front, so it made the wait time bearable. Anyway, this post office was clean and appeared well organized. read more

It's really sad when u order Christmas gifts online and they deliver it to the wrong address. They admit it but yet there going to do nothing about it. Take responsibility for ur actions and replace it. So sad. read more

Belinda was so helpful. Go early if you want to be in and out for your passport! They are very quicK and knowledgeable!

Now the theives are inside the PO committing vandalism to get into the po Boxes and the outgoing package drop box. So its closed and you can't drop in the night drop box. Therefore I am scheduling pick ups at my house but now the theives are stealing mail off of our porches. My neighbor and I both had packages stolen in the same week one day apart. So when the PO is closed because the thieves vandalized the drop box , and I left my package on the porch and it was stolen too what is our recourse? Why are all these complaints falling on deaf ears? I see multiple complaints here on yelp and this theft at this PO has been going on since at least 2013/2014!!! read more

STAY AWAY FROM THIS PLACE. The DMV of post offices. Everyone there is super slow. The line is always long and the employees just take their time. There is one taller thin hispanic lady that is great, but the short chubby one has an attitude and works super slow like everyone else. For those that go here, you know what I'm talking about. The old guy Roger is slow, the 2 fat hispanic ladies are slow and has an attitude problem. If you like to waste time then this is the place for you. read more

I am so fed up with this place!!! Delivered an expensive package to a wrong address and admitted it, did nothing about it. Now I ordered something and it says it was delivered 4 days ago, still no package!!!!!!! This is wrong and I'm pissed!!!!!! I have the ring camera and no package. Who can fix this?? read more

I absolutely can't stand coming to this post office! The employees are lazy and no help what so ever! I get the feeling they want to do less than they have to. There's a Polynesian woman that works there that wouldn't take a flat rate, post office, prepaid boxed item. She said they don't take them. I told her the post office on Monterey in Torrance does and she told me they don't. I don't understand. I asked her they do work for the same US government post office right? She just looked at me with her resting face and told me to go there. Never will I go back. Extremely poor customer service! read more

Update: 11/19/18 A little over a year later and the Lomita Post Office continues to never disappoint. It is still one of the worst ones in the area. If you schedule a package pickup, don't be surprised if they NEVER show up BUT still mark your request as having been honored. This has happened more times than I can count. Contacting the postmaster is a waste of time because all she does is apologize and then NOTHING changes. They continue to provide the same substandard service that in their minds justifies repeated rate increases. If you want to have a successful business, take your business to a post office other than Lomita. Maybe then your packages will be picked up and delivered in time. 11/8/17 This is one of the worst post offices around. I honestly do not understand why it has yet to be shutdown! I often sell things on eBay and have run into numerous problems with shipping to other California locations. Items take forever to leave the Lomita Post Office for some reason. I pay for package tracking and they don't bother to scan items upon arrival. I just dropped off a package on Monday to be shipped to Santa Monica. It is now Thursday and the status says that they are waiting for the item. It was DROPPED OFF at the Post Office!!! How can you lose it???? The ONLY upside to this post office is my regular mailman. He is AMAZING and deserves better than working for this place. If you can find another place to do your postal business, I suggest you do so. I will definitely be looking into other places. read more

These people are thieves!!!!!! I finally recieved a call back again and its past 30 days on there part of finding my package ( that they delivered to a wrong address) and can't find or get it back. So there is nothing they can do. I didn't work hard to get ripped off for almost $100 dollars. read more

A little more work and a little less talk, yeah.....? Usually okay but the staff gets a bit chatty sometimes. All I wanted was one stamp. The clerk waived me ahead (signaling or at least implying that she was fully ready for the next customer) and got the stamp for me, then she started talking to another clerk and customer before giving me change. I asked for my change so I could go and was ignored. Then I just asked her to please send the stamped letter and left, then as I'm out the door the clerk says for me to get my change. Huh???? That's what I asked for a minute ago. Hopefully my letter got mailed. You suck......you suck to the tune of 54 cents in change and wasted time and unprofessionalism. read more

Went in to get my passport for the first time. Elvia was extremely helpful, and explained everything well. Step by step on what I had to do. My whole passport process was done fast. Love that she provides u with any information or any questions u have she answers them. Great customer service. Will definitely come back here. read more

Today was the final straw that broke the camels back to Yelp about this post office. I had a mail forwarding issue and met the Postmaster 2 times. Each time he wrote down my cellular number and said that he will investigate the issue and call me back. He NEVER did. The assistant postmaster also wrote down my cellular number and said that she will investigate the issue and call me back. She NEVER did. Finally the issue was resolved without any intervention by the Lomita post office BUT a new problem. The postal carrier kept putting my mail into the suite box of another tenant. Even though I clearly posted a note about the issue the carrier continued to put my mail into the wrong box. Another incident: Today the following alert was received "The post office attempted delivery of your UPS SurePost® package, but the receiving business was closed." That is completely false. The carrier never went to my office and attempted delivery! Probably just being lazy and thinking that my business is not open on Saturday Dec. 31. I've been tracking this package and knew it was coming and was hopeful to receive delivery as the tracking update said my package was "out for delivery" What a bunch of you know what... Another issue with the Lomita post office - the lobby hours are limited due to vandalism issues. If there is a vandalism issue then why don't they work with the Sheriff's department and catch the perpetrators? Vandalism of Federal property probably has stiff consequences. Now, all PO Box holders and post office lobby users are damaged. read more

WORST customer service I've I encountered in a long time! We walked in tonight to mail out a present to my in laws, only to have the door slammed in our faces and told that they were closed. It was 30 minutes prior to the posted closing time that was on that very door! Now I understand why the postal service is doing so poorly. Maybe they should reevaluate the people they are hiring! I'd much rather pay a little extra and go to mail store or use FedEx! read more

I'm surprised by the bad reviews for this post office. This post office is A-Ok in my book. There is not a lot of parking but at least 10-15 spaces and there is also street parking. The staff that I have had have always been friendly and professional. There are always lines at post offices especially during a busy season (i.e. the winter holidays) so that should be expected when you walk into a post office. I'm giving this post office three stars because it is ok. It's not spectacular but it's not extremely bad either. They have all of the things expected at a regular post office. They can do passports as well ( and take photos of you for a fee). read more

Go to any other local post office unless you like waiting and poor customer service!! Post officer "SUE" literally walked away in the middle of shipping a piece of art out of the country to go on her lunch break. We waited for her for 20mins and asked the next clerk over to help us finish the transaction and he stated "I don't want to get involved". Shocked, I waited for Sue to come back and upon her arrival she asked us if we really had waited for her after she walked away. Seems like you may get decent service based on the mood or selection of the employee you get assigned to, it's unpredictable. Overall the service is lazy and slow, available parking is a gamble and it's not worth your time. read more

I can always count on the Post Office being open 24 hours day. Stamp is always here when you need it.

Ok. About 25% of the time I come here now, the automated postal machine (self-service kiosk) is not working. Many of the times it's just as simple as it being out of paper. I came here yesterday (out of paper), then I tried again this morning (out of paper). So, they haven't bothered to check the machine and stock the paper in 24 hours. Not sure if they've even noticed it now. Instead I drove over to the Torrance location on Monterey. Yeah, it's more hectic at that location, but at least they actually service their machines. I will not be coming to this location anymore. This place is rubbish. read more

I wanted to updated my review (4-13-16) because recently everyone has been much nicer! I think it may be because there is a survey link at the bottom of the receipt. Or maybe they just recognize me now. But the workers have been less intimidating and making more small talk which I appreciate. I also like the convenience of the parcel box in the lobby. It would make my life a little easier if they had a drive up one so I didn't have to unload my toddler from his car seat to run a package inside. (It's a battle getting him in and out). But I understand most people don't have this issue. ****************** Most of the workers are so rude! In a day and age where there is many nice, helpful people desperate to find jobs, I don't understand why this post office employees people who seem angry at the world and like they'd rather be anywhere but working at the post office. I shouldn't feel like I am committing a crime by trying to drop off a package or asking a question. read more

The lobby is open inside with a kiosk so you can handle your postal needs a little than most post offices open

Poor customer service. They told me I have to use me home post office to scan in my packages. I have been having them scanned for years in post offices other than my home office. I work in this area. It makes no sense for me to go all the way home to mail packages. read more

Omg this lady at passport services was rushing us so bad she would get upset because we made some mistakes since she kept rushing us. I thought maybe she had another appt soon. She didn't. She would mumble and I wouldn't understand clearly and would ask her again to make sure and she would get upset and mumble on. So hopefully we didn't make any big mistakes, she just kept pushing. It was me my husband and son we left there shaking almost from the crazy ride it felt we went on. read more

I give these guys five stars came in this morning to get my passport they open and 9 am they don't do passports till 10:00 the supervisor got me in around 9:15 I was so great full I had to be at work at 10:00 made it on time thanks too you guys forgot the young lady's name that help me she was awesome cheers y'all read more

Had a check mailed to me from a client on 12-6, stamped arrived Los Angeles on 12-9, and finally delivered on or after 12-20. Sat in their damn office for at least 9 days and we are just 3 blocks away. Are you kidding me? Caused complications with the client and financial hardship on our end. Get your act together.. read more

Service here is so much better and more efficient than the USPS in Palos Verdes. I purposely drive the extra 15 minutes down to this location to send out my packages in order to avoid the PV branch. read more

Great service at this location. I have gone here several times and every time the service has been great! The employees here are friendly and very helpful. I definitely recommend this location. read more

The Lomita Post Office has the most friendly, efficient staff I have ever encountered. I commend Belinda, Elvia, Eric, Roger, Suzie and Maria for provided such outstanding counter service. Pass it on! Bob Hargrave read more

I come to this post office over any of the Torrance locations. I have always had a positive experience with the clerks as well as the Postmaster. Today I visited with my family to apply for passports. It had to be done with the entire family and my husband was off work. Unfortunately, an a postal employee had called in sick and they had closed the passport center, unexpectedly. I spoke with the Postmaster who graciously opened the center to take care of the customers waiting to get passports. He informed us it could take up to one hour, but we were done in about 30 minutes (second in line). The employee (clerk #16) who reviewed our application was very friendly and pleasant, considering the circumstances. The staff is always friendly and helpful. read more

I came to send some certified letters and apparently 18 is more than they care to deal with without attitude. The return service form clearly states if there's room to place the label on the front to do so. The clerk told me at least 5 Times that I shouldn't of done that. That it makes it hard for the carrier to handle the mail. I told her it said to do so in the paper and she continued to go on and on about how I did it wrong. She then told her co worker sitting next to her that she had 18 certifieds and her co worker gasped and said "oh my" like it was such a big deal. I'm sorry but I thought the post office was a place to mail, certified mail? The clerks both made me feel like I was in the wrong for putting the forms on the front and for bringing too many, I get like a nuisance. I will never do business's this post office again. There are far too many choices. read more

Eric is rude. I never saw him here before but I won't be going back. I left the Lomita Post office and went to the Post Office in San Pedro and everything was great. He tried to tell me that the form I use every week for certification of mailing was wrong. He told me that I was wrong and that I would have to fill out two different forms. Then he said " who let you use your form?" I said "every post office that I go to". He continued to argu with me so I just left. It is unbelievable that people can have customer service jobs and are rude and they don't know their job. read more

I have never had such a pleasant experience in a post office than I had the other day. I came in to have my passport processed and was helped by Belinda. What a joy she was! She deserves so much praise- she was very kind, professional and attentive. All of my paperwork was prepared and ready to go before I went in, so the process was extremely swift- it took her about 15 minutes total from the moment I stood in line, to the moment I walked out! She really went out of her way to help me and that is definitely something to write home about! Ask for her, especially for any passport services! read more

I came here to get my passport and was completely floored and taken aback by how incredibly rude and insensitive the staff was. The woman that "helped" me made a couple of rude remarks that is honestly just unacceptable for anyone to say, let alone a postal worker. I have no clue what her bad attitude was about because the passport area was completely empty. I bit my tongue but, wow, it's pretty shocking and disturbing that a woman like this could continue to have a job. read more