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    US Post Office

    3.0 (29 reviews)
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    Shipping centers

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    2 years ago

    The ladies that work there are so very helpful, kind and courteous. I love going into this place just to see their beautiful faces.

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    Ask the Community - US Post Office

    Review Highlights - US Post Office

    Through a friend, I heard about the Manhattan Beach location on 15th - specifically due to Vanita and Martha.

    Mentioned in 3 reviews

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    US Post Office

    US Post Office

    2.0
    (76 reviews)

    Generally this location does the best that they can…read more The staff of all women/female employees at the counter are very professional and friendly. Service is ****** five stars plus a 6th for being above average compared to most USPS employees in general. They always seem upbeat and happy with a good disposition. This location has that thick clear acrylic security barrier and deposit boxes for parcels and the side door closet type access point to pass large parcels through as well as PO Boxes. This place needs a better "self-service" upgrade like a kiosk to buy stamps and check in (scan to activate tracking confirmation status) parcels. They also need a better way to drop off parcels than the small mail slot drop that can maybe fit a 5" x 5" x 5" sized parcel that often jams. This place seems understaffed because I think, out of necessity they close for employee lunch breaks maybe in the timeframe of 1-3pm Parking is generally easy. Because they're understaffed, this North Branch... if you see a line longer than 5-6 people long, it's sometimes faster to drive to the main post office as a quicker processing alternative.

    This post office came through when I was in a bind late one Christmas season, but I had to wait in…read moreline a very long time. This should be a three-star rating, but the posted hours are incorrect. Why? Because whoever works here has decided that it is occasionally appropriate to close the entire post office for fifteen minutes or a half-hour or an hour. For what? Lunch? A bathroom break? I know that many very small businesses have offices that close for lunch, and 95 percent of those small businesses accurately list their hours, either "Open 9 to 12:30, 1:30 to 5," or "Open 9 to 5 (closed from 12:30 to 1:30 for lunch)." Why can't this post office do that? Better yet, why can't this post office simply stay open? I have literally spent weeks, possibly months, of my life waiting in post-office lines in different parts of the country. This is the only post office I know of that actually closes at lunchtime. Why? There must be more than one person working at a time. Stagger the lunch breaks, as every business in the history of the world has done. Apparently, there's plenty of parking, but I didn't know about the parking lot, so I parked in front on the street.

    The UPS Store

    The UPS Store

    3.6
    (138 reviews)

    I am writing to formally express my concern regarding an incident that occurred during one of my…read morevisits to your store. Upon entering the store, I was confronted about a previous review I had written. My post had been printed and pinned to the wall behind the counter, and I was identified by two staff members--a woman and a gentleman--as soon as I reached the counter. Shortly thereafter, I was confronted by the manager, Brian. At no point during this interaction was I asked how the business could earn back my trust or improve my experience. Instead, the situation appeared to be predicated on the idea of "getting back at" a customer for leaving feedback. The conduct demonstrated what appeared to be a coordinated effort by staff to single me out rather than address concerns constructively. During the exchange, Brian also yelled "A** H***" in my direction. Regardless of the intent behind the remark, those words should never be spoken to a customer under any circumstance. Given the scene that had been created, I felt it was necessary to disengage from the situation out of concern for my own safety. The fact that employees had coordinated to target me made it clear that the situation had escalated far beyond a normal customer interaction. As I left and reached the door, I realized I had forgotten to give them a receipt for packages received. When I returned briefly, I observed staff laughing and cheering about the incident that had just transpired. The core issue here is the weaponization of a group of employees to target a customer. This behavior is unacceptable, and every customer deserves to know that such conduct occurred. To Brian and the staff present that day: your cheering and sense of triumph--"we got him"--has resulted in the permanent loss of a customer of over 11 years. I will no longer be doing business with this location. I hope you recognize the long-term cost of that decision and reflect on how future customers may be treated.

    I went in yesterday to return a package. No surprise, post holiday, the line was out the door. But…read moreI was not discouraged and it actually went very quickly! I needed them to print the shipping label and there is a charge for that (under $3). They will have the email information on a sign closer to the door that people should send things to in order to be printed so that it's ready to go by the time you reach the register. The people that work there have always been super friendly and this time was no different. BONUS: They have a mailbox for real mail if you need it!

    The Mailbox

    The Mailbox

    4.3
    (29 reviews)

    Usually these places are dingy and the staff is careless. Had a very different experience here. And…read morenever realized that we had a shipping place right in town! They do UPS and FedEx, but not USPS. Not a problem for my needs. The woman who helped me was just super nice and helpful. I got in and out quickly. Worthy of a shout out. And I hope everyone uses them the next time you need to ship something.

    Please go to the UPS Store (they are awesome!), FedEx, or USPS for any shipping or mailbox needs. I…read moretried to support a local business, and it failed me miserably. They refuse to own up to their mistakes. I am extremely disappointed in Alberto and The Mailbox. They are changing the facts after the fact. Please do not believe any response they post here. I tried multiple times to get them to do the right thing. Mistakes happen, but it is what a business does when that happens that matters. I needed to get a notarized document by Friday at 3 PM. I was in their office on Wednesday and knew the cutoff was probably around 4 or 5 PM. We looked at 2-day options to make sure it got there before Friday at 3 PM. I decided not to risk it and paid extra to have the package arrive Thursday night by 8 PM, based on the understanding that it would be sent out Wednesday. I have their receipt that says Thursday at 8 PM, not Friday at 8 PM. I was never told it would miss the Wednesday cutoff. If I had known, I would have paid extra for FedEx Overnight Priority to get it there Friday morning or gone to FedEx myself where the cutoff is 5 PM. The package did not arrive on time and caused major issues. When I contacted them, they told me to file a claim with FedEx even though they knew it was dated Thursday and not eligible for a refund. I spent an hour on the phone with FedEx on multiple calls, a total wild goose chase. After I found out the package missed the cutoff, they changed their story and said I had been told about it and that they were doing me a favor trying to make the cutoff. That is not true. If they had said the cutoff might be missed, I would have made different choices including a 5 minute drive to Fedex store to get it there by 5 PM or again, sent it Overnight Priority to get there by Friday by 11:30 AM. I thought I was supporting a local business, but they do not deserve support. I am disappointed they refuse to make this right. They may reply claiming I was told otherwise, but that is not true. If something goes wrong, you will be out of luck. Go to the UPS Store (they are great) or FedEx Office instead. This was my first and last time going there.

    US Post Office - postoffices - Updated June 2026

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