This post office is run like a well-oiled machine!…read more I live right in between this location and the one in Redondo on Artesia. For whatever reason I drove to the one on Artesia- the week before Christmas and it was what I expected, extremely long line that was moving at a snail's pace. I also noticed they didn't have one of those self-serve kiosks like they do at this one. I decided to take a chance and drove over. Wow, it was like night and day! No line, and service was FAST. I was so impressed that I took the time to write this review! Thank you to all the staff at this location for your efficiency- ya'll are the best.

No wonder the us postoffice is in trouble. I went to the manhattan beach location there were 10…read morepeople in line and one clerk. a women in line was arguing for over 15 minutes why her zip code was correct the clerk told her it was wrong. she started to google for a long time while everyone waited. This sounds why the postoffice is in trouble

I absolutely LOVE THE LADIES here who help me with my important paperwork that is for serious…read morestuff. They truly care and I absolutely appreciate their hard work, caring attitude, and kindness when I have to go through some heavy stuff. I am sure to patronize and keep supporting this place!

I had to drop off a package for my boss. She recommended I come to this post office…read more Service was speedy and the post office lady was very polite. Folks walked in and walked out; there were no lines at the time I stepped in.

This is the ONLY place to go for all of your postal needs!! My husband and I needed to get a Loan…read moreDoc signed / notarized and Zack went above and beyond for us!! He came in early to help us get everything done correctly. I've also gotten my passport photos taken here (which I learned you can't have your shoulders showing or be wearing a white shirt - that's a heads up for those of y'all that didn't know that, like me!) Not only does this place have friendly workers, the owner, Zack, is THE BEST!!! I highly recommend coming here... tell your friends too!! P.S. THEY SELL THE BEST STAMPS HERE TOO!!! ;)

This has to be the best USPS I've ever been to. Great lighting. Clean environment. Friendly staff…read more Quick service. They have high quality merchandise for sale from hats, shirts, books, postcards, and more. The only time I've ever questioned whether I needed a new hat or shirt not caring that I would be representing the United States Postal Service. They

This post office came through when I was in a bind late one Christmas season, but I had to wait in…read moreline a very long time. This should be a three-star rating, but the posted hours are incorrect. Why? Because whoever works here has decided that it is occasionally appropriate to close the entire post office for fifteen minutes or a half-hour or an hour. For what? Lunch? A bathroom break? I know that many very small businesses have offices that close for lunch, and 95 percent of those small businesses accurately list their hours, either "Open 9 to 12:30, 1:30 to 5," or "Open 9 to 5 (closed from 12:30 to 1:30 for lunch)." Why can't this post office do that? Better yet, why can't this post office simply stay open? I have literally spent weeks, possibly months, of my life waiting in post-office lines in different parts of the country. This is the only post office I know of that actually closes at lunchtime. Why? There must be more than one person working at a time. Stagger the lunch breaks, as every business in the history of the world has done. Apparently, there's plenty of parking, but I didn't know about the parking lot, so I parked in front on the street.

Rates for postage keep going up, as well as rates for rental of boxes…read more Too bad the service doesn't improve at the same rate. Not long ago I had to wait in line while an employee socialized with another customer who they seemed to know personally. It didn't matter that a line was forming. Parking lot in back is filled during street cleaning days since some spaces are earmarked for a daycare nearby and other spaces are being used by who knows.

They are closed 12-1. Their hours on Google are wrong. The 1st door is open, but if you have to…read moredrop off a package, you cannot drop it off unless it's during hours.

Showed up at 9 (their advertised opening hours), and no one was there. Two others were waiting when…read moreI got there, and they left before I did. Finally around 9:20 someone came, saw the situation, and explained that this location often opens way late, sometimes not until 10:30. Super frustrating. I left before they opened, and just had to go to a different post office.

I've been coming to this USPS location for quite some time now and the ladies at the front window…read moreare always welcoming and professional. Shawn, Denise, and Yvonne are consistently kind, patient, and helpful every single visit -- at this point they honestly feel like family. The pricing is reasonable, the location is convenient, and the customer service is what really keeps me coming back. It's hard to find people who still treat customers with genuine care and respect, but this team definitely does. Thank you all for always making my visits smooth and pleasant!

Avoid at all costs! Scheduled a passport appointment a week ahead, arrived 20 minutes early,…read morewaiting. Finally get told that they canceled all passport appointments for the next two weeks. No text, email, call, nothing. Two other people in the same boat. For something relatively time sensitive that effectively requires an appointment, how do you cancel appointments with no notice. The ONLY worker at the location, with a line out the door said someone was supposed to notify everyone, but she didn't know who. It's dirty, old, slow and the level of incompetence as there is no risk to employment is through the roof.

Great service and they were very friendly,y and efficient. The parking was in a private lot. Good…read morevalue.

You have typically been great but today I called (4/23/26) and the woman who answered said she was…read moreclosing in 10 min. I said I was on my way and going to try and make it. I called at 6:20. I got here at 6:26. She had already locked the doors and wouldn't come let me in. I only had package drop offs, didn't even need her to do any actual work. Not cool. I understand wanting to close on time but if a customer calls and says they're on their way and you close early - Not cool. I also called at 6:27 from outside and no one answered the phone. Manhattan beach location.

I am writing to formally express my concern regarding an incident that occurred during one of my…read morevisits to your store. Upon entering the store, I was confronted about a previous review I had written. My post had been printed and pinned to the wall behind the counter, and I was identified by two staff members--a woman and a gentleman--as soon as I reached the counter. Shortly thereafter, I was confronted by the manager, Brian. At no point during this interaction was I asked how the business could earn back my trust or improve my experience. Instead, the situation appeared to be predicated on the idea of "getting back at" a customer for leaving feedback. The conduct demonstrated what appeared to be a coordinated effort by staff to single me out rather than address concerns constructively. During the exchange, Brian also yelled "A** H***" in my direction. Regardless of the intent behind the remark, those words should never be spoken to a customer under any circumstance. Given the scene that had been created, I felt it was necessary to disengage from the situation out of concern for my own safety. The fact that employees had coordinated to target me made it clear that the situation had escalated far beyond a normal customer interaction. As I left and reached the door, I realized I had forgotten to give them a receipt for packages received. When I returned briefly, I observed staff laughing and cheering about the incident that had just transpired. The core issue here is the weaponization of a group of employees to target a customer. This behavior is unacceptable, and every customer deserves to know that such conduct occurred. To Brian and the staff present that day: your cheering and sense of triumph--"we got him"--has resulted in the permanent loss of a customer of over 11 years. I will no longer be doing business with this location. I hope you recognize the long-term cost of that decision and reflect on how future customers may be treated.

I went in yesterday to return a package. No surprise, post holiday, the line was out the door. But…read moreI was not discouraged and it actually went very quickly! I needed them to print the shipping label and there is a charge for that (under $3). They will have the email information on a sign closer to the door that people should send things to in order to be printed so that it's ready to go by the time you reach the register. The people that work there have always been super friendly and this time was no different. BONUS: They have a mailbox for real mail if you need it!

God bless Joe. He's the only place to go to when I go and get my stuff delivered and costumer…read moreservice is fast and convenient. Even price isn't that bad too. He makes you feel your package is the most important thing in the world with dedication. Yes it can be packed at times but it's the place I go to get my package sent off.

Amazing service from start to finish. The staff is friendly, helpful, and made everything so easy…read more Highly recommend for any of your postal needs.

Usually these places are dingy and the staff is careless. Had a very different experience here. And…read morenever realized that we had a shipping place right in town! They do UPS and FedEx, but not USPS. Not a problem for my needs. The woman who helped me was just super nice and helpful. I got in and out quickly. Worthy of a shout out. And I hope everyone uses them the next time you need to ship something.

Please go to the UPS Store (they are awesome!), FedEx, or USPS for any shipping or mailbox needs. I…read moretried to support a local business, and it failed me miserably. They refuse to own up to their mistakes. I am extremely disappointed in Alberto and The Mailbox. They are changing the facts after the fact. Please do not believe any response they post here. I tried multiple times to get them to do the right thing. Mistakes happen, but it is what a business does when that happens that matters. I needed to get a notarized document by Friday at 3 PM. I was in their office on Wednesday and knew the cutoff was probably around 4 or 5 PM. We looked at 2-day options to make sure it got there before Friday at 3 PM. I decided not to risk it and paid extra to have the package arrive Thursday night by 8 PM, based on the understanding that it would be sent out Wednesday. I have their receipt that says Thursday at 8 PM, not Friday at 8 PM. I was never told it would miss the Wednesday cutoff. If I had known, I would have paid extra for FedEx Overnight Priority to get it there Friday morning or gone to FedEx myself where the cutoff is 5 PM. The package did not arrive on time and caused major issues. When I contacted them, they told me to file a claim with FedEx even though they knew it was dated Thursday and not eligible for a refund. I spent an hour on the phone with FedEx on multiple calls, a total wild goose chase. After I found out the package missed the cutoff, they changed their story and said I had been told about it and that they were doing me a favor trying to make the cutoff. That is not true. If they had said the cutoff might be missed, I would have made different choices including a 5 minute drive to Fedex store to get it there by 5 PM or again, sent it Overnight Priority to get there by Friday by 11:30 AM. I thought I was supporting a local business, but they do not deserve support. I am disappointed they refuse to make this right. They may reply claiming I was told otherwise, but that is not true. If something goes wrong, you will be out of luck. Go to the UPS Store (they are great) or FedEx Office instead. This was my first and last time going there.