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    US Post Office

    2.0 (77 reviews)
    Closed 9:00 am - 5:00 pm

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    Rick S.

    Generally this location does the best that they can. The staff of all women/female employees at the counter are very professional and friendly. Service is ****** five stars plus a 6th for being above average compared to most USPS employees in general. They always seem upbeat and happy with a good disposition. This location has that thick clear acrylic security barrier and deposit boxes for parcels and the side door closet type access point to pass large parcels through as well as PO Boxes. This place needs a better "self-service" upgrade like a kiosk to buy stamps and check in (scan to activate tracking confirmation status) parcels. They also need a better way to drop off parcels than the small mail slot drop that can maybe fit a 5" x 5" x 5" sized parcel that often jams. This place seems understaffed because I think, out of necessity they close for employee lunch breaks maybe in the timeframe of 1-3pm Parking is generally easy. Because they're understaffed, this North Branch... if you see a line longer than 5-6 people long, it's sometimes faster to drive to the main post office as a quicker processing alternative.

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    6 months ago

    Went to drop off package. It was quiet so no issues. Dropped off package at the drop off window which gets picked up regularly.

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    2 years ago

    They should be open when they're supposed to instead of having a sign that says, "Open at 3:00 pm" on a Monday!

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    2 years ago

    Quick and efficient service, never too busy, and the women behind the counter always remember me.

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    Page 1 of 2

    Ask the Community - US Post Office

    Are there any plans to have this post office open on Saturday?

    I don't know the official answer, but when "The U.S. Postal Service reported revenue of $69.6 billion for fiscal year 2017 (October 1, 2016 - September 30, 2017), a decrease of $1.8 billion compared to the prior year. The lower revenues were driven… 

    Don’t See Your Question? Ask Away!

    Review Highlights - US Post Office

    Went in today to ship a package internationally.

    Mentioned in 2 reviews

    Read more highlights

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    Postal Solutions

    Postal Solutions

    4.4
    (122 reviews)

    We always have a great experience with Postal Solutions. Our large load of packages are…read moreconsistently delivered on time and in excellent condition. The staff is excellent on being very professional (Alex, the owner, Maria, his wife, Jessie) yet warm, friendly, helpful with complex tasks like passport photos, packing fragile items, patiently and respectfully attending to senior customers who require longer time to complete their transactions and always going the extra mile in making sure all customers' needs are fulfilled. We appreciate the reliable service and attention to detail. Convenience & Speed: Thoughtful in offering a large table/desk with chairs for customers needing to sit down to do their business, other places only offer all transactions over the counter, disregarding senior customers' special needs and disabled needs. Postal Solutions has shorter lines and multi-carrier drop-offs (handling USPS, UPS, FedEx, and DHL in one place) We have used many of Postal Solution's services if not all during our long association of 24 years with them. We have 2 different businesses and almost daily use their services.

    I recently had to renew my passport and was in a bit of a panic because I needed it soon for…read moreinternational travel. I found Postal Solutions and it turned out to be the best decision ever as they made the renewal process so easy! Alex helped my mom and I through the whole process. He gave us the forms, answered all our questions and took our passport photos. We were pretty stressed when we first walked in but thanks to Alex's guidance and clear explanations, we quickly felt much more at ease. I originally thought I would be stuck trying to figure out all the forms but that was not the case. Alex helped make the whole experience stress free! One of the other things I also really appreciated is that Postal Solutions provides both a purchase receipt email as well as package shipment notification email. I found this super helpful! I agree with all the positive reviews that Postal Solutions has because they truly deserve it! I am thankful to Postal Solutions and to Alex for helping my mom and I and for making the whole passport renewal process so easy. I highly recommend this spot for their friendly, efficient and excellent service. Kind and customer services truly goes a long way! Thank you Postal Solutions!

    The UPS Store

    The UPS Store

    3.1
    (101 reviews)

    The staff are always so helpful and kind. I frequently go here to return Amazon packages. Everyone…read moreis so efficient and care to be there. Never a long wait to be assisted either

    I come here once in awhile and I'm usually in and out. Unfortunately my last visit 6/20/26 was an…read moreunpleasant experience. When I entered, it was completely lifeless. No greeting, no one said hello, nor said anything. It was dark and I went to the front and finally someone walked out. I had to greet them instead and explain what I needed. I'm familiar with most of the staff as I've seen them before but this time, was my first time seeing this worker name Anthony. Didn't smile, or really speak, just quiet, and looked like he hated his job or didn't want to be there. They have young people working here and are either uneducated, not knowledgeable, or incompetent. Came here to get a document notarized and it was like pulling teeth. What should've been a simple procedure and transaction was rather slow and a frustrating experience. The process took forever and the guy looked like he didn't know what he was doing. He was reading the document so long and was staring at it. I asked him if there was an issue and asked if that was his first time doing that. He said it was his first time seeing my document. He asked what else I needed with that document and I told him what I needed as it says it in the document. IT CLEARLY STATES IT THERE, what the notary is asking for; only two things...the signed document and a copy of my identification. THAT'S IT. Basically the kid was too lazy to read it and didn't know how to do it, so he asked ME instead as if to summarize it for him or indicate to him what the document is needing. My suggestion is, these young kids need more proper training. I'm probably not much older than that kid but these people that UPS is hiring are not well knowledgeable. They need to learn how to do their job and stop being lazy. The process took so long that I had to get somewhere urgently and the kid took his sweet time writing whatever he needed down in a book and just taking way too long with a simple document that could've taken like 5-10 minutes. He was really SLOW. I know he comprehends but it was probably too early for him for a Saturday morning maybe partying the night before. There's two workers. One was hiding in the back. The female for whatever reason was not helping and there were people coming in and no one was helping them. The guy Anthony helping us had his head down the whole time, didn't even look up to greet the customer or said to them he'll be with them in a moment. Nothing. Just quiet and motionless. The one hiding in the back didn't even come out for a good minute. I turned around and motioned to the lady carrying boxes, that "there's someone in the back," hoping she'd come out and help, but didn't. Not even the worker in front of me said anything. He finally finishes and cashes me out. I see him turn around looking for his coworker to the back door and mumbled out loud "WHERE IS SHE?" and then out pops her head and comes out of nowhere and FINALLY gives him a hand. The staff here are lazy, slow, and just inefficient. They're not as helpful and should be on top of it. There's other guys that work here during the week and are much quicker, but the two working that Saturday morning 6/20/26 was just really bad. They need more proper training. My advice to management is staff training, and educating them on customer service skills and the job duties and how to do them correctly. Other locations have been more useful. Avoid this place if possible unless you are willing to spend all day here as they will waste most of your time.

    Mail Boxes & More

    Mail Boxes & More

    4.2
    (10 reviews)

    This is the ABSOLUTE WORST BUSINESS I have come across in my life. I am a Customer Service…read moreCorporate Trainer and I'm actually using this experience for future training of what NOT to do. I called on 9/11 and spoke to the owner, who answered the phone, and was EXTREMELY RUDE. When he answered the phone he said, "Hello?" No name, nothing. I wanted to make sure I had the correct company, so I said, "Who do I have the pleasure of speaking with?" He replied, "NO ONE." and HUNG UP! I was in SHOCK. I called back twice, when he answered the phone and I told him what I was looking to do and I didn't appreciate him hanging up on me, when all I wanted to do was pay him for an entire year of service for my sister. He replied, "I am extremely busy and I don't care." and HUNG UP AGAIN. What? Stay away from this business, If this is how he treats prospective customers, can you imagine the lack of customer service existing ones receive. HORRIBLE BUSINESS!

    I've had a box here for 4 years. Never a problem. The owner is a great guy. Funny reading some bad…read morereviews here considering I've never had a problem and always received great customer service. Sometimes customers are stupid and I don't blame the owner for not caring about them. If you look at the bad reviewers you can often see they give bad reviews to everybody. For some reason they like causing pain onto others. Should see a psychologist for help instead of lashing out at people just making a living. Life is short. Get a life disgruntled customers.

    Express Shipping & Postal

    Express Shipping & Postal

    4.5
    (45 reviews)

    I absolutely recommend this place! The staff is incredibly kind and super helpful. You'll really…read morefeel taken care of here!

    This writeup today is about a response I received today, June 4, 2025 by owner Rondal R, to my…read moreoriginal review DONE ON DECEMBER. 11, 2019! LOL, sent now AFTER a 5 year delay!! The owner says my original review is false. First, I don't know if the young man I interacted with was the owner Rondal at that time. Second, such a delay may convey the ineptitude of the owner, but more important, would the owner, if the same young man, remember the event 5 years ago with so many customers since?! And if Rondal was not the the young man whom I interacted with, how would Rondal, the owner today say my review is false! My review in 2019 IS TRUE TO THE LETTER, and the poor interaction is what prompted me to write the review. Here is my review at that time: "I went in to mail a package. After Rondal took my package, I asked for a receipt. He said he doesn't give receipts because he is not a UPS store. I said, you took my package, what if it gets lost, I have no proof you received it and sent it. He said, and i quote, "That's not my problem" in a disrespectful way! I was taken aback by such rudeness, lack of good business attitude and a lack of gratefulness that I was using his business. I won't use the business again. If the owner reads this, please contact me, as Rondal [if the young man] would only refer me to his business card on the desk." The card did not give the name of the owner of the business. If Rondal the owner is the young man at the time, then maybe he has learned more respect for his customers. I still give him a one star because his 5 year delayed response on yelp conveys complete defenseivness denying everyting I reported rather than a business apology of the poor behavior at that time.

    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    2.9
    (116 reviews)

    The Baseline: For a printing and mailing center the business should have great service, good…read morestaff, and ability to find solutions to any issues. Service Requested: I had some 3x5 cardstock flyers made up for the local Wiseburn Educational Foundation Rock Around the Block that I gave a file the night before and picked up the morning of the event. The turn around was great! Sheidy and Mariah helped me size up my print to make it look great. Great team members! Quality: Professional quality prints and were cut to size. No extra work on my part so I was very satisfied. Value: There was a special running for the prints and I got a great value for the advertisement flyers to hand out. Paid under $300 for over 500 3x5 cardstock color flyers cut to size. If you think what that would take on a home laser printer and time on a cutting board you will realize what a Great value this is.

    Do not have your items packed or shipped by FedEx, especially not at this location. Recently, I…read moresold an $800 turntable on eBay and decided to ship it with FedEx. Their "FedEx Office Packing Pledge" states that if you have fragile items, at FedEx, "You'll get the right solution, along with the ultimate peace of mind" with "Packages packed by FedEx Office team members at a FedEx Office location". Additionally, they state, "In any event, FedEx liability for fragile items, items of extraordinary value, and other items whose market value is difficult to ascertain is limited to $1,000". However, when my turntable arrived at the customer significantly damaged, FedEx refused to honor that commitment. The turntable plastic cover arrived cracked and broken in multiple areas. Parts were left unsecured, causing damage to the stylus and possibly the arm, which is needed to actually play a record, and most notably, the corners of the turntable were chipped on both sides. This is a heavy and sturdy turntable, which means the turntable was either forcefully dropped multiple times onto the corners, banged on something before shipping, or the turntable wasn't protected at all despite their claim of being professionals. When I submitted my claim to FedEx, I went through weeks of pushback and policy loopholes. They stated the most they could refund me would be $115. So now I have to return the customer's payment, and I have a significantly damaged and possibly unusable turntable that costs $800+ to replace, in addition to a $250+ stylus. Again, I paid for FedEx to ship and package the product, and paid extra for fragile item shipping. And still they refuse to support. It's shameful that such a big company makes these grand promises to provide great services, and when they fail, they refuse to take responsibility and leave the customer paying for their mistakes.

    US Post Office - postoffices - Updated August 2026

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