Stopped in there this morning real quick to pick up some of my items and I just have to say that every single time I have gone in there, which has been for months at this point, everybody at the front desk has been so helpful and so kind and I appreciate that so much with my busy lifestyle. Thank you guys! read more

Go to place for my Amazon returns! Also have a notary service I've used a few times. Call ahead to ensure a notary is available. Usually quick and efficient. read more

Ran in there 3 minutes before closing last night, and they were so NICE. John helped me and he made what is usually a chore an really pleasant experience. I had two parcels which he got labeled and ready to go quickly. He was very efficient, professional and really easy to work with. These are my go to guys from now on. Also I realized I could send a much larger package for less than a USPS large flat rate box for much less money and it will actually be delivered in the timeframe promised. read more

The service provided was for a Amazon return. It was easy, fast and the customer service was excellent. Thank you to all the staff for their professionalism. read more

Outstanding customer service. Very helpful and super nice. The attendant was very helpful and attentive.

Used them for notary. It was quick and painless. Only $15 per signature. Would definitely go again if I needs something notarized. Only problem is their tiny parking lot on Sepulveda is challenging for parking but you can sometimes find street parking. read more

This is a great UPS location! The people are so friendly and approachable, even when it's crazy busy, which is always appreciate. They have a small parking lot (maybe about 4 parking spots) or you can find street parking in the area. If you are going during rush hour, I'd suggest parking in the surrounding neighborhoods since there are a lot of cars on that Main Street. I went to drop off some amazon returns and it was quick and easy. read more

I needed a notary service, and Cass was fantastic! She was incredibly helpful, patient, and made the entire process simple and stress-free. While I was there, I also noticed how friendly and attentive the other employees were with customers. It's clear they genuinely enjoy helping people, creating a warm and welcoming atmosphere. This location is great--I would highly recommend it to anyone looking for excellent service with a smile! read more

I've been with this UPS Store in Manhattan Beach for over three years, ever since moving to the South Bay--and I can honestly say it's been one of the best decisions I've made. I've used a range of their services: PO Box rental, passport photos, notary work--you name it. But what truly sets this location apart isn't just convenience or efficiency (though they have that too)--it's the people. The team here makes this place feel like "Cheers"--where everybody knows your name and treats you like family. Mike and his staff are incredibly personable, professional, and kind. Even when the store is packed, with a line out the door and onto the sidewalk, they never rush you. They stay calm, friendly, and make sure every customer gets what they need, with genuine care and attention. Sure, I could've gone to another PO Box store that's less busy or easier to park at--but honestly, it's the staff that keeps me here. That personal connection and consistent service is something you just don't find everywhere. Parking can be tight (it's Manhattan Beach, after all), and street parking is only good until 3:00PM--but those are small trade-offs for the kind of experience you get. With a little planning, it's more than worth it. This place is the gold standard for what customer service should be. I've had PO Boxes at other places before, but none of them come close. If you're looking for more than just a mailbox--for real people who care and treat you right--this UPS Store is it. read more

Best service of any UPS store! Very fast and assisted with notary services very professionally. High recommend.

Super friendly Such great patience on the part of Mike and Cassandra. We had a bunch of complicated forms to notarize and they were busy and they still really took the time to help us! read more

worst customer service possible. all employees seem to hate their job and take it on all the clients

I know there are a lot of positive comments below around the customer service when things have gone well at this store, but I believe, as an operator myself, this experience is important because when things go wrong, the true integrity of a business shines. I was in Mexico on vacation when my brother tragically died. As a result, I had to fly immediately to Myrtle Beach and drive to Cincinnati for the funeral and had my neighbor in Manhattan Beach ship an expensive suit, shoes, belts tie, shirts, medicine and contacts urgently (~$5k of value) from my apartment. He took the package to this UPS store in Manhattan Beach on Friday, May 20th and paid $155 for 2-day air given the urgency even though this rate is crazy for a 10lb package (see Shipment Receipt). By Sunday, May 22nd the status on the package was still "Label Created", which was weird ("see other attachment"). On Monday, May 23rd, my executive assistant ("EA") called the store to inquire the whereabouts and a female employee disclosed that 2 other packages were "lost" on Friday as well at this store! The UPS employee took down her number, and Mike worked with my EA over the course of a week to try to find the package. I totally get that packages can get damaged in transit, but when a package is "lost" and / or "stolen" (and there are 2 other packages with this same outcome) at the UPS Store, you would think Mike would have empathy and live UPS customer values for his store to make this right (while fixing their internal operational deficiency for future customers). On the contrary, he was very resistant to do the right thing for his store's deficiency and communicated that he will only reimburse $100 for their operational deficiency at the store that forced me to not only lose $5k of personal belongings but forced me to buy a new suit in Cincinnati for the funeral. Buyer beware for the service you will get when things go wrong with this UPS store, notably in the context of a terrible situation. read more

The UPS Store - Lost after Label Created at UPS Manhattan Beach Store - Printing Services Near Me - Manhattan Beach, California

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This place is my go-to for returns. Everyone there is always so helpful and friendly. They are super quick and go above and beyond helping with taping items or printing a label. They even have a (very small) parking lot! It's a plus right off Sepulveda/PCH. read more

This is the best UPS store in the entire world. I've been to a few of the DOWNS stores, and they're just different. They don't have the same speed efficiency and know how that at UPS store has. Also been to the RUNS store, But it's just like my family it runs in the genes, diarrhea, cha-cha-cha. Domo oregato, Mr. Robato Tada, Jimbo read more

Michael, John and Idris are the men that keep this little store moving. All three are very polite and keep their customers happy. This was a very nice visit. I've never been to this location. It's pretty small and so is the parking. There's a 24 minute meter right in front of the store but you can also park in the back but there's only 3 parking spots plus disabled slot. It's very tiny so my advice is to be careful when leaving. read more

I came in here to send a package to myself and Jade helped me figure it out. She's great!!! I'm so happy I don't have to put all that stuff in my suitcase today. What a relief!! I highly recommend and they are open until 5 pm on Saturday! read more

The UPS Store - See you on Friday!! - Printing Services Near Me - Manhattan Beach, California

Package arrived on time in great condition. But they and their union are nuts. $200 to overnight a laptop. I could have bought a ticket on a plane and strapped it in by itself for that price. It's a ripoff! read more

The time it took for me to walk in, get transaction done and walk out is probably the same amount of time you'll take to finish reading this review. Parked right up front (24-minute limit parking.) Popped the trunk, got my unusually sized package, walked in, got greeted "HI!" Package got scanned, "Would you like a receipt?!" Sure, why not. "Have a nice day!" I was back in the car in less than a minute. Seriously, it was THAT fast. They don't mess around! Me likey! Gotta keep their location in mind for the next UPS shipping need! read more

This is a good UPS store. The staff is always friendly and efficient. I typically just need to drop off online returns at this store, but the staff always knows what to do and I am in and out very fast. The only issue with this store is the parking lot. This is no one's fault at the store. It was poorly designed and this is a warning to avoid using the parking lot during a busy period because you may have a hard time. If it's a busy time do not go in the lot, just park on Sepulveda here is the problem, the parking lot is small and there are only 4 spaces and 1 handicap space. The is only one entrance/exit into the parking lot and it T's into Sepulveda. If there are more than 5 cars at once, someone is the jerk and blocking everyone in. The person cannot easily just move his or her car a little, since that does give enough space for the other cars to move. He or she needs to move their car all the way back on to Sepulveda to give enough space for any car to move out. Thumb down to the parking lot planner. You had one job. To add to this problem when Sepulveda is busy , its super hard to find an opening to pull back onto the street. read more

Came in during my lunch break to get a live scan done for a volunteer position. How exciting! I was in and out under 10 minutes easily. Michael was the person who processed my live scan. It was quick and easy. They 'accept accounts' If anyone is wondering. Parking sucks. There's no private lot. Parking on Sepulveda is always a pain. South Bay drivers just are the complete worst. I really like this store. I can see why the reviews are so high. read more

Amazing team and exceptional customer service. Best UPS store. Smooth transitions, fast service. I strongly recommend to visit this store and use all their services. read more

Five stars is not enough... We've been customers with a box here for the past ten years. Mike and his staff are always on top of things... they have the mail and packages waiting, are quick to help with shipping out items, and have a variety of extra services they offer (faxing, copying, notary stuff, etc). The best part is that they have made it their own version of Cheers... they are all quick with a smile, and they seem to know EVERYONE'S name. Kudos to a company that is doing business right! read more

Go to this store, do business at this store or just stop by to say hi! This UPS location knows how to take care of their customers. Mike and his team are exceptionally efficient and their customer service is always above and beyond. The parking is quite the nightmare, but so worth it to manage all your shipping and packaging needs here. read more

Was in and out in a jiffy for printing service. So much easier than I anticipated. (:

Coolest UPS store in the south bay. They don't get dramatic that you don't have the label printed. They let you email it to them and they print it for you. The package bags (for returns) are a dollar or two for the small ones. Yes the rear parking can get dicey but that is not too often. Just the fastest, easiest, UPS store around. Not the closest to me but the only one I go to. read more

Eversince I signed up for Amazon Prime membership, I have been frequenting this UPS store almost on a weekly basis. Amazon did EXCELLENT by partnering with UPS because had it been with USPS....I would think they'd lose a lot of customers. I buy everything from Amazon. If I'm paying for Prime....might as well take advantage. This means that often I'd have some items to return or exchange. So I'm here a lot. Did I say.....thank GOODNESS for Amazon and UPS partnership? Cause they make it so freakin' easy and convenient for me....the happy customer. LOVE. read more

I do business which requires international shipping, I've gone to FedEx, USPS, DHL and UPS, based on pricing and timelines, UPS came out on top. So naturally I started visiting various UPS locations, I've tried quiet a few locations, the ones in DTLA to the few in the SouthBay, this location is BY FAR the best! It stole my heart. Super-be customer service skills, plus they are looking out for my pocket and suggest ways to save me mula! I LOVE that! If your going to frequent a UPS store, make this one in Manhattan Beach your location! I'm glad I did! PS. I was a fan of the one in Gardena but on more than one occasion the employees at the same location kept quoting me different prices on the same exact package! read more

Great service. My only issue was the tight parking spot. But then again the parking in this area is terrible.

My package was running late and according to my tracking info it had been in my neighborhood for about 8 days. I was leaving town this week and I was worried two of my packages wouldn't arrive in time. Karen was the lady that helped me over the phone and I really appreciate her taking the time to help me track down my package. She is wonderful in customer service. Thanks again. read more

I only use this outpost out of desperation and prefer the ones on artesia or pier. Parking is better at those locations and I've found the employees @ this one in Sepulveda to be consistently rude and unhelpful. Will be avoiding it in future for sure. read more

The UPS Store at 1601 n sepulveda blvd, manhattan beach, ca 90266 very helpful, and on time :) read more

The UPS Store - 1601 n sepulveda blvd, manhattan beach, ca 90266 The UPS Store, yes, they have parking for you. - Printing Services Near Me - Manhattan Beach, California

Always takes care of me always does a good job u c a long line at first u get discouraged but the line goes by fast

Idris did an incredible job and went above and beyond on our large shipping order. Was a real pleasure. Thanks for taking good care of if Idris. read more

I'm giving this UPS Store five stars, which I think is too few. The staff here is exceptionally attentive and have been extremely helpful whenever I have questions or requests. I needed to have my mom's mail forwarded to my mailbox here and they always look out for it and even posted her name to my mailbox on their side of the store in order to make sure that all staff knows where her mail is going. Whenever I receive packages, if they see me coming into the store, they get my packages out for me; I don't even need to ask. They really pay attention to details. They are always helpful and I feel like they genuinely care about the customers. I moved a little farther away from their location and it would be easy to receive my mail at another UPS Store close by, but because of the excellent customer service at the Hermosa Beach location, I won't go anywhere else! read more

Guys here are super nice. Art the manager is super helpful and accommodating and patient.

Great, friendly service. Lots of parking. Knowledgeable and sweet staff. Highly recommend

Mike did an amazing job packing up my art to be delivered to New York. I was really worried because the framing on my art isn't a standard frame. I was impressed with how he handled and packed my art. If I tried to pack it myself, I would've definitely messed it up. I'm so glad I came here. Mike was so helpful and efficient. I'll definitely be coming back to ship all my art or anything else I may need to ship. I highly recommend this UPS store. These guys care. Thanks Mike! read more

I am moving over a holiday weekend and was a little desperate about gathering supplies. This store went above and beyond to help me and were incredibly kind - on a holiday and after a very busy time of year for them, no less. I've done everything from fingerprinting to shipping masses of presents to buying supplies at this store over the years. They have always been courteous, kind, and made things as easy as possible. I wish I could do something more to say thank you but I hope this review will convince more people that this is more than your average UPS store and is worth choosing. read more

This UPS is wretched. Every time I have to go here, I get stressed out. Only 3 parking spots, 1-LANE entry/exit off a busy street like Sepulveda, and the worst part is TERRIBLE WORKERS. There are the same 4 workers I see there when I go but the two that are always behind the counter are THE LAZIEST, RUDEST workers I've ever encountered. It's not like I catch them on an off day, they are consistently lazy and rude. They sit back on the counter as I'm standing at the counter waiting to be helped. The one guy who is helpful (the one who does the notaries), runs inside and asks if I need help and the other guys standing around say "oh, you needed help?" Then another visit I had to drop off an Amazon return. The guy was annoyed at me for not having my QR code ready and I asked him if I needed two separate codes because it was 2 of the same items going to the same return address. He looks at me annoyed and says "if it's two items, then you need two codes! If it's one, then it's one." I was shocked at his annoyance -- I'd never done a UPS amazon return before so I was new to it all but didn't expect the UPS guy to be so rude. They are always saying smart a$$ comments to all the customers. I hate this place. I wish the manager would fire those two guys ASAP. I don't even care about the terrible parking access, I just wish those two guys would not be there. read more