There's a reason this is my third review of this UPS store in Hermosa!! Once again after being disappointed by other locations and stores I have used, this UPS location is the best!! A shout out to Amanda and her crew for being on top of it! Handled my issue in a snap and my problem was solved. I have been going here for 30 years and it NEVER disappoints!!!! Honestly it a world of problems, I am so glad I have this store for my mailing and shipping needs!! read more

Friendly, quick, and efficient service with the package I had mailed and a separate return to Amazon. Amanda helped me and made the transaction super smooth. Easy parking. Will be back ! read more

Really like that this UPS drop off is near my office. Been here so many times for both personal & business purpose. Today trip was personal dropping off 3 items to return. Gentleman at the counter was nice and helped me pretty quickly. If you bring items that needs a bag they have clear plastic bags for you. Parking can be slim when arriving during lunch hours because this is in a plaza that has a large grocery store, several eateries, a bank and other small businesses. read more

The UPS Store - Notaries Near Me - Hermosa Beach, California

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Been coming here for years and always have amazing service. Great prices and always gets the job done!!! Very friendly and attentive... love this place. read more

They charged $3 to print their own ups label I emailed them does CVS charge you to print a receipt lol

Came here to buy Christmas stamps since the Redondo post office was insanely crowded. No line here to buy stamps and you can drop off mail here! I also returned an Amazon package here. Fast and friendly service and plenty of parking. read more

I always have a good experience at this UPS store. Very Friendly and helpful. Good parking. read more

UPS provided a very nice and efficient service experience. I didn't have to wait long, and the entire process was smooth and hassle-free. Conveniently located right by my job, it's easy to pop in for quick errands. The only downside is that it's in a complex, making parking a bit challenging. Despite this, their great service makes it worth the minor inconvenience. read more

Today Gustavo provided excellent service. I had to return a monitor and couldn't package it. Gustavo was kind and patient and helped me package the monitor. He was friendly and went beyond the call of duty. read more

DO NOT GO!! Young male worker just completed ruined my package. He said i needed a bigger box than the one i brought; so he put my stuff in a smaller box and came back with it taped up. I knew my stuff didn't fit in there so i asked him if he had folded my bridesmaids gifts and he said "no i didn't fold anything it laid flat perfectly". i knew they didn't fit in that size box so i asked to open it and it was all folded and crumpled up into a ball and my items were all ruined. Went to the store to ship and i left with all of my stuff damaged and ruined. read more

Best & most convenient UPS store in Redondo Beach! Easy parking/ great staff! I definitely recommend this location!

Really busy at 5:30 pm on Monday. There were two people working to service 9 customers. The line was out the door. One of the parties at the counter had multiple packages and took a long time. But once he was done, then the line moved fairly quickly. I just had to process a return, so once I got to the counter, they just had to scan my barcode, print out the label, hand me my receipt, and then I was on my way. read more

I come to this location often and the young man who is usually working is pleasant. The woman who helped me today, however, was incredibly rude and loudly gossiped to other employees while helping me. Instead of politely telling me that they could not take my box when I asked if they had recycling, she told me to use the trash can at the restaurant a block away and ignored me when I mentioned recycling. read more

I am shocked how different UPS Stores can be. I did not think I was taking a chance by going to this UPS Store, but my first visit will be my last. I went there just to drop off a Amazon return and a USPS package. At my normal go-to UPS Store, at 2110 Artesia Blvd, these tasks are a no-brainier and I would be in-and-out in a minute. But at this store, the USPS drop off was rejected, and the attendee required me to bag my own Amazon return. They wouldn't touch it. This may be a COVID thing. Now, I'm as paranoid and cautious as anyone regarding COVID, so I don't begrudge this protocol, but the insolent matter with which I was told to leave the counter and get a bag from across the little dingy store, and upon returning to the counter, bag it myself, was unbecoming. I can forgive the dingy and dirty feeling of the store, and sluggish service from the sole worker as one-off, but not the unwelcoming, and lack of, service. The UPS Store on Artesia Boulevard has been stellar on every visit for over two decades. Always very well staffed and excellent we're-here-for-you service. Top-notch. Go there, not here. read more

My favorite ups store. They're so fast and I rarely wait. I've been to other stores where the line is out the door because the workers are slow. Not here. read more

This one star is for the customer service at this location. What is wrong with a simple hello and smile.

Absolutely incompetent notary. Refused to verify signature because didn't like fist and last name positioning on the document. Which is completely irrelevant when it comes to signature verification that he was supposed to provide . Had to go to a different place where didn't have any issues . Get rid of this uneducated notary. read more

I am deeply disappointed at my experience at this UPS store. Firstly, this is my local UPS store, and I've been here many many times. Each time I am greeted with workers who don't greet me, are rude if I need special assistance for a simple mailing task, and overall made me feel uncomfortable just being in this store. I asked them why I needed to package my Amazon order and all 3 workers snickered and looked at each other as if I was asking some unruly question that I should've known the answer to. as if I'm the one with the UPS uniform on working at the store... Totally unprofessional. read more

Been going to UPS for some time but this specific store has the best staff I've met so far. They're extremely helpful, fast and go above and beyond in customer service. The manager Amanda always greets each customer with a smile and they simply get the job done whether it be printing, shipping, you name it. Thanks for the excellent service! read more

Called the store today because I had a couple of questions on how to ship a couple of items I have never shipped anything before Gus answered the phone and was very helpful in answering all my questions I later went to the store and Anthony and Gus helped me through the process 5 stars for great customer service thank you UPS read more

Came here to drop off an Amazon return. I don't have a working printer at home so when I got to UPS, I was able to email the barcode and they printed it out for me. They did all the work. They also packaged the item and taped it up. The employee said they charge $3 for printing and .10 cents for every additional page but he was extremely nice and didn't charge me for printing the shipping label. It is kind people like him and little generous acts like that that can make somebody's day. Thank you kind sir. I will be back again whether they charge me for printing or not. Parking was so super easy. Huge free lot out front. read more

Have been going here for many years-always, a friendly, rewarding experience! Owner Vince demonstrates how to listen, discuss the variables and especially insists on the Golden Rule for every customer service professional. When busy, as always, you will find a smile, composure, extra attention to your needs, by his entire team. Vince realizes EVERYONE is always in a hurry these days- when it's your turn your needs will be solved, promptly !! read more

Avoid!!! Take your Amazon return packages somewhere else! They have "lost" two of my Amazon packages on two separate occasions. The first time I thought it was a mistake and blew it off. The second time I was told at the store that my package wasn't wrapped properly. When I wrapped it, the mean old lady inspected it then walked off rolling her eyes. I handed it to another younger girl who seemed lost as to what had happened (that made two of us) and gave me the receipt. What do you know, my package never arrives to Amazon. In fact they say it was never sent. Luckily I kept the receipt but now have to go through their insurance. I'm positive she did it on purpose. My mistake for going back. There're a lot of much nicer, friendlier, and more helpful UPS stores within a minutes drive. Do yourself a favor and give THEM your business. DONT TRUST THAT MEAN OLD LADY WITH YOUR AMAZON RETURNS! read more

What?? Why the bad reviews?? Never had a problem there!! Been there over 40 times! I think it's their competition writing bad reviews. Absolutely no evidence or experience of bad service. Contrary, great service. Rarely write reviews but was googling which store I wanted to go to on Saturday morning, saw the bad reviews and thought this is just wrong and had bad intentions read more

Amanda and Destiny went above and beyond to ship my packages. They even saw someone had left their phone and went full Usain Bolt to run them down and return their lost phone, no doubt preventing a heart attack. Very kind and bright. read more

No longer accepting usps-labeled packages as a courtesy to customers, per employee today.

Terrible terrible customer service. Went to get a simple notarization done The agent holding themselves out as a notary was completely unaware of how to notarize simple documents. read more

This store is a jewel and the staff are awesome! Why they only get a three star rating is beyond me? Stephanie was especially helpful today with both notarizing and shiping important documents! Great sense of humor was an added plus and really helpful in this ridiculously stressful time. THANK U STEPHANIE:) read more

I have used their notary services fairly frequently. The people who work there are generally unpleasant and always come up with some reason why they can't do their jobs. Bad attitudes, unpleasant demeanor, I will be avoiding going forward. read more

Easy parking. It's inside CVS and Vons. Live Scan and Notary services are available. This UPS Store has friendly staff members. It's busy most of the times. But the line moves quickly. read more

Non-existent customer service! I was there at 2:30, they were supposed to be open until 3. I stood outside the locked door (there were people inside) and tried to get their attention. I waved my hands, made some noise. Several people looked at me but no one acknowledged my existence. Finally a little girl, about 8 or 9 walked by, looking at me as I gesticulated and asked for help, but just continued to walk on by and went back from whence she came. Finally, another potential customer walked up and told me that she had been there 15 minutes earlier and was told that the door was locked because they had several people in line and they figured it would take until close to three (their posted close time) to help those people so they locked the door and weren't going to help any one else. I guess that means they also weren't going to bother to explain this to anyone, instead just stare at the people outside and let them figure it out for themselves. I've never had such terrible customer service (or lack thereof) from a small business. I subsequently went to another UPS store the same distance from my house in the other direction (Redondo Beach, on PCH in the Whole Foods center) and was helped immediately. They were also open until 5 instead of 3. Going there from now on. read more

I went in to print 1 copy of a document from my flash drive, which they say is only 35 cents. A foul woman at the front desk points me to the computer without offering any assistance, but I finally figure it out after a few minutes of asking questions and printing 1 copy on the wrong printer. (Rude jerks. They offer NO help then act like I'm dumb for not changing it to the correct printer in "Settings." Like I should know...) Then I go to pay and it's $3.00. It was $2.70 for "Computer Access" on their crappy old Windows PC and .30 for the copy. I don't mind the couple of bucks, but don't cheat me into it and be an unhelpful sluggish dunce about it. Never coming back to this location. read more

Not sure why so many people have left negative reviews about the customer service. Every time I come here, the employees are excellent. I'm in and out super quickly-- usually come to drop off Amazon returns but have been here for passport photos and to get an occasional document notarized. I've never had any issue with service or friendliness. The women working are polite, welcoming and efficient. read more

Well this place is a complete ripoff. Realistically, probably more of a larger UPS franchise issue for not having any consistency across stores, but the variability in pricing should be noted. There are much better alternatives. read more

Went in to get color printing and the staff were friendly and helpful. They were able to do exactly what I wanted. Will definitely come back here for my printing needs! read more

UPS as a whole is pretty bad but their stores are the worst. Needed a computer part and the shipper only sends via UPS. UPS attempted to make a delivery at 8:30 at night but wasn't there. They sent the package to UPS Store in Hermosa. Called the store to see if package was there before I fought beach traffic. Younger lady answered the call, asked me to hold on, didn't put me on hold just put the receiver down, I was listening to her conversation with a co-worker for a few minutes before hanging up. Called back and no answer. Called the UPS main phone number and got the same typical UPS customer service. Going froward I will need to specify if the items are sent UPS so I can avoid them at all cost. read more

I live in Hermosa Beach and this is a very convenient location for me, unfortunately the older blonde woman who works the counter sometimes is very unfriendly. I'm not sure if she is the manager or owner or what. She never cracks a smile and seems put out that she has to do something for you. All of the other people that have helped me have been really friendly, nice and helpful, but when ever she is there, I dread it. The services are not cheap either, so add that to a sour puss attitude and I'd rather patronize another place. read more

Unfortunately, the staff here just are not pleasant. Customers were friendly/cheery and trying to make jokes, but the staff just would not smile or give any sort of joy back in return. They were huffing and short / rude in their responses. It took forever to get something notarized. The person helping us didn't know all of the rules for the notary and had to get help a few times from another staff member. The staff wasn't friendly to one another, either. Almost positive this will be out last time coming to this location. read more

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Absolutely the worst customer service that I have ever seen. The first few times I went in there and the staff was rude, I shrugged it off, but today was the last straw. This facility is so mismanaged with rude and arrogant employees that @UPS.com really needs to step in and see how they are portraying your company. I ship many times per week and will drive to another location to bypass the rudeness! read more

I was just dropping something off this morning and the older lady was unfriendly for some reason.