The lady names Valsuki that works here is extremely slow the line every time she's working is so long and she has no rush or pep in her step. Should hire someone new :( read more

I love this location because it's close to my home, it's beautiful and the lines are usually short. HOWEVER, one employee, Rita, older black woman, really short hair, works on the left counter, consistently has a really sour attitude and sucks all the fun of going to this hyper local post office. (The Indian woman who works the right counter is really nice). Rita usually has no patience and likes to take sarcastic jabs at people. I've watched her demean elderly customers. I've even stepped in once to tell her to have some respect for the elderly lady she was giving a hard time for not having her package ready. The poor woman was confused about shipping choices and needed some CUSTOMER SERVICE. Rita couldn't be bothered. She apparently wants everyone with their packages ready to go, so she doesn't have to do much. I ship a lot of items, mostly just bring them in to get a receipt and then jet, but she always manages to find SOMETHING to control. Usually it's that she wants you to stand exactly where SHE wants you to stand- even if the difference in only 5 inches. WTH?? LOL. I laugh when I go in because for some reason this woman loves to exercise what little power she has during her short interactions with customers. I think Rita needs to be in the back sorting mail so someone who's cheerful and friendly like the Indian woman, can replace her. PLEASE! read more

Horrible service Since this 2 new employees came around since couple of years terrible service They look at you with gate Do not wanna assist any issues I have been having mail box there They have messed up all my mails since 2 years intentionally they send back to sender I keep asking pls do not forward they refuse to help or fix the issue They need to be out of this office This is April 2023 since both of them has this terrible attitude all this I pay waste on top no mail I have been receiving read more

A post office with an ocean view. Park free (with 30 min time limit) on Via Tejon, peer thru the glorious big pine trees as you walk the quaint brick path to the entrance & you'll enjoy a lovely view of not only the ocean but a eucalyptus grove in Valmonte, just across PV Drive. Malaga Cove is a beautiful area, just one reason this is my fave little postal facility of all time. The other reason is Rita, who works there. She greets me by name when I walk in. We chat briefly about everything under the sun if no one is waiting behind me. Speaking of waiting, best time to come here is between 10:30 am & noon, after the morning "rush". As if there is a rush, because usually the line consists of only a few people, who are also greeted by name because everybody knows everybody here. Its like stepping back in time to experience Mayberry. People in "line" are chatting up a storm with each other, too. It's like a booze-free happy hour, any time of day. Be sure to check out the cool greeting cards for sale here that are cheaper than at a card store, and quite unique. And, although the facility is closed both days on weekends, there's still Saturday pick-up from the 2 mailboxes (drive-up or walk-up) out in front. I'm always amazed that I can send a piece of mail across the country for 50 cents (soon to be 55). By comparison, I get 20 min or less at a local parking meter for 50 cents. I was even more amazed at my experience yesterday. I had a last minute snafu, through no fault of my own, whereby I had to get a letter to St. Louis...fast. I rushed into the post office at 2:30 pm, explained my dilemma to Rita, considered a couple of options, ended up using 1-day for $24.70. If it doesn't get there by noon tomorrow, Rita told me, you get your money back. I'd just need to come over to my Mayberry P.O. & they'd refund my $. Well, I thought, I'll be getting my $ back cuz there's no way this thing is getting to MO that fast. If I hand-delivered it (get to LAX, fly to MO, get to the address...) I couldn't do it. Even in a private jet it would be a logistical challenge. And either way it would cost a helluva lot more than 25 bucks. But USPS did it. It got to St. Louis before 9am today & was delivered at 11:30, their time. In this day & age, maybe I shouldn't be blown away by such a feat....but I am. These people must've been trained by Santa, there's no other explanation. So I get views, Mayberry, & modern tech efficiency....all for a ridiculously low cost. Unless compared to email, I take issue with the term "snail mail".....although there's something quite delightful about snail mail, as described in my previous review of this post office. Gotta go check my mailbox now. I'm hoping for a Christmas card from someone far away I haven't seen in many years. Maybe there will even be a letter inside. Sure beats texting. read more

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OMG! I have never experienced such apathetic incompetency in business. The carriers email items as delivered before they actually deliver them, sometimes a day in advance. Rarely does anyone answer the telephone, calls just "time out" if you are willing to let them ring long enough. In apartments parcels are left in parcel lockers and locker keys are placed in the mailbox without any markings on the key so it is impossible to tell which locker the key goes to. Items are continually mis-delivered. The Post Office claims this is due to the substitute carriers they are forced to use due to the shortage of full-time employees. UPS now hands deliveries off to the Post Office for the final leg of the journey, so now UPS is no longer reliable. One would think that you might try to improve efficiency instead of increasing prices to regain market share, (Amazon seems to have figured this out) I have reached a point that if a merchant delivery involves the USPS I will offer to pay extra to utilize a different delivery service, if that is not an option I will not purchase an item, it has gotten that bad! read more

Is it weird to have a favorite post office? One way or the other, this is mine. This is a small post office tucked away from the masses. As few know about its existence, it is generally free from the crowds that you find at the other post offices in the area. Oh no, am I giving away it's secret. Currently, there is only one postal employee working here. Which is a bit strange on the part of the postal service. This being said, she is very nice and does a great job of running the whole show. But, shuuu. Keep all of this a secret. read more

US Post Office - Post Offices Near Me - Palos Verdes Estates, California

I was "helped" by a Crabby and impatient postal worker. My transaction was simple. I was not expecting an attitude read more

I usually try to support any business that is in my home city. I am a very nice person and I don't complain about customer service usually. That was until I came to this place. I walked into this post office with high spirits. I had just sold an item on eBay for a very good return. All I had to do to complete my day was to ship the item. I paid for shipping prior to arriving at the post office. It was pretty expensive, like 50 plus dollars just to ship a small item. Well, everything was going good for me until I entered the post office. I noticed this white man (customer) was upset and was attempting to settle a current issue he was encountering. Well the employee, an older black lady, was extremely rude to him and continued to tell him to call and make a complaint. I was upset with how she was treating him but I was in a hurry so I continued to wait in line. When the rude lady finally called me up, she had a very ugly and disgusting attitude. I told her I was shipping an item for eBay and she pointed out that I had to print it out. Well I told her I don't have a printer with me and she stated it was not her fault. I asked why did I pay 50$ if they can't provide paper. She continued to have an attitude and told me to come back with the label printed out. I ended up leaving this place really upset and went to the post office in Torrance and I got the label printed for free. That employee needs to be talked to because she doesn't treat customers with respect. read more

US Post Office - Post Offices Near Me - Palos Verdes Estates, California

Possibly because not many know of this location, I have never seen a line. I'd always choose it over the Palos Verdes Peninsula location off Silver Spur for quick transactions. Lovely plaza just a plus++ read more

I had a last minute need for USPS and this location was the closest. I was impressed with their level of professionalism and friendliness. It was nearing closing time and this location wasn't busy. There was sufficient parking, so I got in and out quickly. I would highly recommend this location due to convenience of parking, professionalism and ability to meet their customer's needs. read more

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Fast, friendly service. Usually no line :) Business Hours: Mon-Fri 8:30am-5:00pm Sat-Sun closed Last Daily Collection: Mon-Fri 5:00pm Sat 1:00pm read more

US Post Office - Post Offices Near Me - Palos Verdes Estates, California

I came in happy and positive, but after waiting in line, I was completely ignored. I explained that I was mailing to US territory, but she quoted me $27 for international shipping. The package was going to a military base. I tried, very politely, to explain again where it was going and that it had been below $10 prior, but I was shot down and treated like a crazy idiot in front of many. I had to drive to the post office in redondo. They listened. It shipped for $8 with tracking. read more

The Malaga Cove post office is a real community - I do miss you all that transferred to Peninsula station. read more

US Post Office - Rita and Vasuki.Happy 2020 Malaga Cove! - Post Offices Near Me - Palos Verdes Estates, California

This US post office is unlike any other that I've been to. It's small but hardly ever very crowded. Parking is pretty good and the location and little shops and market that are by it are great. What really sets this place apart though is the staff. They are always really helpful and almost always say hello when you walk in. This may seem like something simple but to me it's a big deal and makes me look forward to going in there. Keep up the great work and great attitudes. Thanks! read more

I do not understand why the rating for this place is so high. It is sometimes hard to park, but besides that, they don't give a a receipt for my drop off, you know usps often lost packages and some packages are lost without going into the system, a receipt is just something so simple but they sometimes refuse to give me. read more

The happiest and friendliest post office ever. They can quickly tell you about all your shipping options, their favorite American Idol contestants and still get you out quickly. It worth shipping USPS just to see Rosemary's big smile. read more

I must have been in here on an off day, considering all the other glowing reviews. I only went in to inquire about a package I mailed internationally and Rita was rude with an attitude to go with it! Instead of helping me and answering my questions, she wanted to argue..when all I wanted was help. The package has never been delivered and all I wanted to know was what I could do to find out why. She was of no help whatsoever and her nasty attitude only made things worse. I like this post office for its convenience, but I will think twice about returning...especially if Miss Rita is working there! read more

Rita is the best, most caring ever. The entire MC staff is a dream come true for the USPS.

Wow, I just mailed two packaged on a very busy pre-Christmas weekend and was amazed at the fast service, cheerful mood and courtesy of Rita. This place is truly a hidden gem! read more