I don't venture into this location all too often, but when I do I usually find 2 clerks working this office. They're quick, efficient, and polite - which says a lot because I've noticed people are typically grumpy when trying to send their mail out. They're also great when it comes to actually being helpful without the condescending, passive aggressive undertones. I've seen some people come with the intent of having something sent via certified mail. The clerks take the time to guide them on what form(s) to fill out and gets them squared away. If you find yourself in this Post Office, be patient and trust that you're in the best hands customer-service wise. read more

Very disappointing customer service. I have repeatedly dealt with an employee named Nancy, and unfortunately, she consistently has a rude and unwelcoming attitude. On multiple occasions, she has refused to provide me with a receipt and has complained that generating one is "taking too much of her time." I am simply asking for a receipt for a transaction I completed at the post office, something that should not be treated as an unreasonable request. What makes this especially frustrating is that this has happened more than once. Customers should not feel like they are bothering an employee just by asking for basic documentation of their transactions. I hope management addresses this situation because this kind of attitude creates a very unpleasant experience for customers. USPS should be a place where customers are treated with basic courtesy and professionalism. read more

US Post Office - Address of USPS - Post Offices Near Me - Torrance, California

* I've used this post office in the Torrance Walteria area for over 5 years now, & have been very pleased with the service. * And though they service a large area & are frequently very busy I've found one worker in particular named Ashly really seems to shine. * She's always extremely friendly, courteous & very professional regardless of the high volume of traffic that the branch services. * And is extremely proactive, quick & highly effective. read more

Parking lot was a zoo. About 12 people in line in front of me. At least it's not hot and unbearable. I will wait patiently. 2 windows open. I've been coming to this post office for years. It was nice to see a familiar face!!! Ok, bye read more

US Post Office - Storefront - Post Offices Near Me - Torrance, California

One woman in particular needs a major attitude adjustment. She always has an attitude when I drop packages off and ask for a receipt, as a small business owner I want this tracking info. I would think she would understand that with where she works. But every time shes there, she gives me an attitude and reluctantly gives me a receipt. I go to this location because it is close to my house. But because of her unprofessionalism it makes me never want to come back. They need to hire better staff. read more

These guys are on and off. Sometimes they are cool and other times they not. Tough day maybe. It's a small office and lots of people come thru so I get it. They do have quick service though. All business. In n out. read more

When you come here with less than 5 people in line, it's a good visit. The workers don't rush and it's overall a smooth visit. But this is rare- like really rare The line is usually past the door going into the PO Box room - even during non-holiday season. Regardless, the workers work fast and efficient. I've often heard customers complain about the long wait times and I've never seen the workers give as much attitude as the customers give them They have a huge stamp selection to choose from and always have mailing material available. I've been to some post offices low on stock so it's always nice to know that they'll have the decorative bubbler mailer available when I need it read more

The shopping center is busy with two grocery stores ,a bank and several small businesses so parking might be an issue but welcome to Los Angeles. The post office itself has always proven to be very helpful in both personal and business dealing and I have no reason to complain about the service at this location ! read more

Both times I've tried to use this location I've had the misfortune of being served by the same incompetent and truly unhelpful woman. Rude, dismissive, and abrupt. Will not come to this location again. read more

I swear this post office over charges on packages. This happens often here. Best to go elsewhere.

This is the reason why people don't use USPS. Terrible staff. 11/4 5:30 I walked in to the post office with the PO Box side with 50+ letters on hand, a female staff is holding a board in front of me. We arrived to the bulb mail lockbox at the same time, she slide the board right in front of me. I tried to stop her, she just turn around and said "No, I'm sorry." Obviously she's not sorry, she was happy to make me use the tiny slot mail box outside of the post office and I have to slide my 50+ letters one by one. She didn't offer to take my mails. For private business, her terrible customer service should had her fired long time ago. One bad staff can completely ruined a business. read more

US Post Office - Post Offices Near Me - Torrance, California

This was the first time I went to this post office on Sepulveda in Torrance. I was pleasantly surprised by the postal employee who was so kind and helpful. read more

Very sweet and patient staff. They could use 1 more person to help lighten the work load though. They provide service as quickly as they can

This place used to be a place where if you saw a mailman near your house during a hot day you offered him or her a cold drink. The service was conservatively well done. Now mailman won't deliver on time, my mailman is on the phone ignoring everyone. I had to scream and wave at dude with earbuds in his ears talking to friend. Guy gives me a damaged package and tells me I must've did it cause there's no way he would've missed a hole punctured in my speaker box. I will refuse packages from USPS until sender uses a different shipper. Lane the post office even told me to basically leave there's nothing they can do... absolutely nothing? Come on Lomita, CA. Office you could do better than that? read more

US Post Office - Post Offices Near Me - Torrance, California

See all

I am very happy with the service I've gotten at the PO at 4216 Pacific Coast Hwy Torrance. They seem to go out of their way to be helpful and I appreciate that. read more

I Sent a Box in the Mail for Families Condolences " for a Them Angel Wing Sign & 5 Crosses & Sympathy Card & earrings & Angel to Each Family Member & They Don't Know Where Box is & I Spent About 15.00 to Mail it Out "??? ?? I Put Family address onto Box & From on The Box "!! read more

One star for being open on Saturday. However, today when I mailed a letter using the drive-up mailbox (which is HUGE), it was jammed so full that I had to stuff my letter in and only hope that no one stole all the mail that was unsecure. I've seen this at other PO's too, like South Redondo. Ridiculous! read more

Very rude employees, took an attitude with me because I didn't know they don't stock a certain envelope in the store. They then were irritated that i asked if there is tape I could use. I urge all to support private mail services. read more

Sign on the wall says in all caps: ALL MAJOR CREDIT CARDS MUST BE SIGNED ON THE BACK. "SEE ID" ON SIGNATURE LINE IN NOT ACCEPTABLE. NO EXCEPTIONS. You never see this nonsense in a private (read: "real") business. No idea why the post office finds it necessary to enforce this arcane technicality that even credit card companies often ignore. I hope all merchants check ID to ensure the true owner is presenting the card. Fraud would be easy it a thief need only present a signed card with no ID check. Thankfully, in my experience, most merchants ignore the merchant agreement that either prohibits checking ID (what, are you voting?!) or requires a signed card. They don't have a stamp machine, so you have to wait in line (sometimes long) to buy a stamp. I paid cash. read more

Only went here once, it I live right across the street so I'm sure I'll be back. The workers are helpful and not rude like most post offices. read more

This post office is quite small, and best to go during the day around 10am-1pm before the end of the day rush. Location: It is in a plaza so the parking can be a bit tight at times but there is plenty of parking if you go behind the building. Service: I've been there at times during the holiday where the lines get long, and I have yet to have an unpleasant experience especially during the busiest time of year it can be stressful for the employees. I've been to post offices where I am standing in line praying that I don't get certain tellers, almost like Russian roulette! An employee I always see at the window who is always cheerful is Erwin! He is always so helpful, pleasant, and maintains smooth transactions. Overall: It is a post office where the employees seem happy to help! read more

US Post Office - Drop off boxes in front! - Post Offices Near Me - Torrance, California

The USPS never ceases to disappoint me. I shipped a package with flat rate envelope on January 16 with tracking number 9405508205496023882217 and it was never scanned. I asked the clerk, and they couldn't help me nor provide an explanation, it now January 30th and still no updates. Either the employee stole my package or someone came into their office to steal it, either way it's missing. It's a $200 shirt and now my eBay customer is filing a claim against me. Also, I may be a little premature on the latest package I sent on January 26th with another tracking number 9400108205497072445689, also not scanned. What is this mailman doing in this location? This is so frustrating as a businessman and unacceptable. USPS needs to get their shit together. This is just great, and the employees never knows anything. I'm super pissed! read more

US Post Office - Post Offices Near Me - Torrance, California

See all

Off the charts rude customer comes in to USPO at Anza and PCH. At any point possible aggressive towards employees. The staff remained calm and polite. They're just there doing their jobs with awesome customer service. Hoping that customer gets it together and has a better day and remembers the people serving us deserve respect. read more

I sent a package to Russia to my cousin more than a month ago. She haven't received it. To make all things worst, I lost tracking for a package... first time! I went to the post office and Tracy was able to get the tracking number for me! I am beyond happy! Honestly, this is fist amazing experience with USPS! Thank you, Tracy!!! read more

Their customer service is excellent they did not hesitate to borrow their tape as my package was a little flimsy. Overall a very good post office with excellent postal workers. Will be dealing with them again. read more

It's your typical small neighborhood post office. It can tend to get pretty busy here since it's a small storefront office. The only thing that sucks about this office is that you can only buy stamps when the main desk is open. There's no machines on the p.o. box self service side, thanks to the jackass idiots who have repeatedly vandalized/broken into the machines that used to be there. They've ruined it for everyone else. read more

US Post Office - Post Offices Near Me - Torrance, California

Customer service is TRASH. Thanks to the window worker name ANA or ANNA. I had my package and my prepaid shipping label ready, she told me I had to buy tape to stick the prepaid label on my box. I asked her if she had 1 piece of tape, 1 slice of tape. She said no I had to buy the tape, a whole roll of tape! I've been to USPS 4 times this week and each time they provide tape or a slip to slide my prepaid label in and stick it on the box. I asked her again to make sure I was hearing what she was saying. She told me NO I couldn't use her tape and I needed to buy a whole roll of tape for one prepaid label. I immediately left and went 11 minutes down the road to the other USPS location and guess what? Nobody asked me to buy any fckin tape. She is TRASH at her job. I went back and got her name from Nancy so I could report how dumb AND TRASH Ana or Anna is.... I'll never come back to this location. Y'all ARE TRASH! Thanks to Ana. TRASH! read more

The staff at this US Post Office are friendly and helpful, even with the continuing pandemic, they do smile underneath their masks! I always get professional courteous service. I will continue to patronize this post office! read more

I should give a negative star if possible. Not to mention the long line, they even refuse to give a receipt for my drop off because of the long line. Is it my problem that the line is so long? No! It is because they are doing everything way too slow! read more

It's a small shop. A bit disappointed because there was no kiosk. However, the worker were nice and worked at a good pace to get me out the door asap. read more

Let me start by saying every post office I might have step into most of the time have been understaff including this one by it least to say that only because it's packed and lines are long this men and women of this office take one for the team. The last couple of times I have to ship my items for family occasions. I have always been help by efficient and helpful staff if I not mistaking there names James and Erwin. The post office is located in a very busy shopping center that caters to many cites. The parking can be tight on a daily bases. The wait time at least for any service at this office is 10min but I don't mind waiting there pros. Also the post office carries all of your packaging needs, greeting cards and gift card for a last minute gift idea. read more

Being this is a post office, I wasn't expecting much as far as customer service, but I have been here over 5 times. Every time I come, I am greeted and assisted promptly. The employees are great. read more

If you enjoy standing in line, this is the place for you. Rarely do I spend less than 20 minutes waiting in line to take care of a simple process at the post office. The employees are slower here than any other post office and don't seem to care about customer service. They are usually under staffed. read more

I hate coming to conclusions, but I believe there is a thief amongst the mail person that collects at the box of PCH and Newton. I dropped 4 packages on May 2nd on that mailbox with tracking numbers and all have not been scanned to this day. I sell online and have had no choice but to refund my buyers and extremely disappointed. Unless a miracle happens, I suspect an employee of this post office is pocketing these packages and will never drop my mail at that box anymore. Here's a list of tracking numbers 9200 1902 0043 6500 0199 9693 23, 9200 1902 0043 6500 0199 3306 11, 9200 1901 7554 7700 0200 4476 93, and 9200 1901 7554 7700 0199 4465 30. Now I can understand losing 1 or a delay on a package, but all 4 not getting scanned sounds really suspicious. I hope the USPS can investigate this matter, otherwise my conclusion is that an employee at this location is stealing my packages. Please prove me wrong! read more

Crazy post office. They won't give you a receipt for your packages, even though everywhere else does. And what's with the hermetic bulletproof glass? This isn't Afghanistan, and it takes forever for the double doors on the counter to pass packages. Bad attitudes to round out the bad experience here, but that's typical of the P.O. read more

Fast in and out . The staff is polite and very helpful . Like the previous review states , the typical neighborhood post office .

Whoever delivers the mail to my apartment near here is like Ace Ventura in the opening scene - he's playing soccer with your boxes, drops them somewhere near the door (so then people walking by end up kicking your package) and the idiot folds and crumples envelops that say "DO NOT BEND." read more

Very particular about what you mail things in. I had a package all ready to go to Europe but said I used the wrong packaging! So he gave it back to me! I think they just want you to buy their packaging to make money. Rude! I'll drive further and just go to the one on Catalina. read more

This place is awful every time! The woman is always so rude. Asking her questions is too much for her she rolls her eyes and has the nastiest personality! She even purposely dropped my boyfriend change all over and didn't even say anything! Why does she work there if she hates people so much anyway?? I'm only writing this because two important pieces of mail never made it to their destination!! I mailed the same IMPORTANT paper (that I luckily copied) from another post office and they made it! This woman hates me so much it just makes me wonder... I hope she can find a way to be more pleasant in life. Or get a new job with animals instead of people or something read more