so today saturday at 4:55pm i was putting letters in the mail slot inside where the mailboxes were, the rest of the post office was closed. i had a lot of letters like 20+ and i started to notice after like 10 it started to get progressively harder to get them in. it was weird that i started and no effort needed and then by the end i have to literally shove my letters thru. i'm not saying that u have some lame employee screwing around with the slot or closing it since im coming in "late" but as i was walking away i heard a light snicker so ik also not NOT saying that unless it like automatically closes early or something? idk but... like is this for real? one of y'all's is back there tightening the slot as im using it? unbelieveable really but if thats really the kind of employee and person u are then karma is a ...... i dont like it here but i put up with it..and the immature workers doing weird shhh and overall vibe is not helpful or friendly read more

Edit: After coming back and buying stamps from The pleasant cashier, I decided to give them another star. She helped me look through a book of stamps they had for sale. They were cool and seemed collectible. Still sort of unpleasant ambiance inside, but the service was nice. A bit pricey, like $40 $for two sheets of stamps. But the staff was helpful in purchasing them. read more

Went in to mail a few letters for my Snail Mail Art Club. The first thing I noticed was one of the Mail Drop box wasn't working. The clerk was friendly, showed me early stamp they had! I went with the SpongeBob stamps, 10/10 & the Keith Haring Stamps. It was $12 and some change per book of stamps. Parking was scarce I recommend paring at the lot next to the post office and not the one directly in front. read more

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The post office hours posted on their doors are incorrect. Yelp has the correct information based on my personal experience today. The counter was closed, so no one could have in person services. These budget cuts are creating problems and inconveniences for customers. read more

In the span of two weeks, I've come to this post office twice to mail out letters. I'm not from the area but work nearby so this was close-ish to my office. First time I came here I was a little thrown off by the limited amount of parking in the front but thankfully I saw that you can park next door. The first time I came, the line was long but to be expected since I came during the holiday season and in the afternoon. The second time I came, I didn't go inside and just dropped off my item and left. Service here was just like any other post office, in my opinion, and it was okay. read more

US Post Office - Post Offices Near Me - Torrance, California

I don't understand why the post office gets a 2 star rating?!! The lines? Welcome to California there are lines everywhere, Get over it! I checked and people leave comments about the mail person delivering the mail. That isn't the post office! If you have a problem with them try talking with them courteously instead of leaving crappy feedback! That being said I have great experience with this and all the post offices that I have been to here in the South Bay. read more

Avoid this post office because customer service sucks. There was only one receptionist there in several times that I had to use their services due to the post office on Crenshaw& Monterey not working.. so expect a long waiting time. Front desk with an attitude named Anna wouldn't even give me a piece of tape to secure my envelope. That this's against their law. I left and never going back again. read more

Walked there to mail my rent check to find they except No outgoing mail on Sundays. They removed the box by the front entrance and locked the drive up box. Ridiculous customer service or lack of ! read more

Great, quick friendly service. With the Post Office on Crenshaw just south of Carson not in full operation , the North Torrance Post Office was a great option. Limited parking so be patient. read more

My mail carrier leaves mail on ledge of the mailbox, easy for someone to come by and take. They don't push the mail all the way in. It is not the most secure locking mailbox, it has a small rectangular opening and you could reach your hand in to pull out the mail. Tt's like the mailcarrier is making it easy for someone to walkby and steal it. Quite suspicious. Warning. I live near La Romeria Park in Torrance 90503 read more

I'm not sure where all the hate is coming from, but I've always experienced great customer service at this location. Don't get me wrong, the line moves as slowly as any other USPS, but nothing to write home about. It's worth a visit. read more

If you'd like to wait an hour to be humiliated and frustrated, visit this US Post Office. While you wait in line, you can witness the different methods of delivering poor service, laced with sarcasm and behind the counter power delivered by a rude postal people. POSTMASTER I feel bad did you to have the public consistently angry at your department. read more

Front desk guy told us we had to send our certified mail through the kiosk because he was overwhelmed by the line.... We just went to a different post office since it wasn't worth arguing with him about. he had also argued with the guy in front of us for having "too many packages" ???? read more

I needed to go to the post office and this was the closest one to where I was at the time. I saw the rating and still figured I'd give it a go. Worst case scenario, I would just go to a different post office. However, I had a great experience here. Very few people, parking was easy, and when I went inside; there was no line. Are you kidding me!!! That's incredible! I did go in the morning, so I don't know if that was a contributing factor. There were two women working and both were great; friendly and ready to assist! I just needed to drop off a prepaid package and the woman who was helping me, gave me clear directions (where to drop it off) and was super polite and thorough. read more

The staff was wonderful, friendly, and quick. They are willing to help each person quickly without being rude.

The Torrance Post Office on Monterey had only one person working. The line moved slowly. People from the back of the line came to the worker to ask questions. When I finally got my turn to mail my package, a man came from the end of the line to ask questions about a passport. The worker stopped to talk to him. I asked him to wait as I was trying to mail my package. She kept on helping him. It is important to take people in the order that they are in line. Another problem is that 5 bills that I mailed with checks in them were never delivered in the past few months. read more

The individual who served me was extremely rude and unfriendly to the maximum. He tried to make fill out the name of the sender and my three times, saying it was too confusing. This individual has been like this several times. I have all the respect and courtesy to the post office and the employees there because I do know what kind of job they have, and with the post office trying to get people to work. This person went out of his way to be rude to me and tried to make me write my address and the senders three times. Again, you can ask any of the people who deliver mail to my address how courteous and on occasion tell them to take care. With the amount of volume of mail that the post office has to move, I completely understand if I get my neighbors mail or if mine is sent somewhere else. This has happened less than I can count on one hand so you can see how upset I was when this individual was extremely rude to me. I'm sorry for this review, but I have the upmost respect for all people and the jobs they have. I am very disappointed with this person. read more

This was the worst experience I coulda had for the first time going to this place. I've never shipped anything out before I was very nervous but I thought they would help me out since it's their job. I go up to Clerk 20 which is a bald male with glasses and tan. He decided that I did everything wrong and told me to write out the label 3 times and still insisted I was wrong but I was doing everything he told me to. Eventually he gave up and said my package was "good enough". As I was finishing up the transaction I went over the instructions he gave me so that I could do this "correctly" next time but he told me " to not try again because I would get it wrong". Fuck that fat piece of shit. After this entire experience still don't know how to ship things out bc I got no help. IF YOU HATE PEOPLE DONT WORK IN CUSTOMER SERVICE!!!!! Make the drive to go to a different post office, save yourself from working with that dude. read more

If I could give zero stars I would. CLERK 20 was seriously the worst employee I have ever met. He was bald if that helps, he didn't have a name tag on so I can't tell you his name. Made a scene because I simply asked for help, it was the first time I had ever shipped a package out. Sent me out of the line and yelled at me. Then when I gave him the package back and fixed my mistake he told me to "never try shipping out a package again because I'll probably just do it wrong". I hope that old piece of sh*t gets fired and after reading all these reviews I'm sure every other dissatisfied costumer agrees. read more

This location could improve on many things. Customer service is where they should start. I doubt I'll be using USPS for any shipping needs from now on based on my last experience. I should of checked the reviews before visiting this location. Sucks feeling like you've been robbed. read more

I've lived in North Torrance for over 40 years. I've never had an issue at the post office. The workers were always helpful and I've never had any major problem with getting my mail delivered. Sure we get an occasional piece of mail that is not ours, probably twice a year. I highly recommend email notifications of your mail to know what is coming and when. read more

The North Torrance USPS delivery of mail and packages has been a problematic situation for the few years and seems like we are having missing or delayed mail both letters/packages consistently? We have made complaints to the branch but really not to any type of satisfaction or remedy? This has created a very difficult situation and their customer service and management has not been very cooperative? It is really sad that they have not really taken the time/support/followup for their customers - Hope things will get better?? read more

I dropped off a package today at 9AM (30 minutes after they opened), it was an item I sold on eBay. It's now 6:35PM and the tracking has not updated. They had all day and they haven't scanned it in. Now I've got negative marks on my eBay seller account for not shipping a sale on time (even though I did) because these Federal Employees for some reason FAILED to do their job. Simply pointing a scanner at the label ONE TIME is too heavy of a workload for the Federal Government. I typically don't use usps, and definitely will only use private sector carriers ever again. OUR TAXES AT WORK PEOPLE! What a joke. If anyone knows how to opt out of letting the government STEAL money from me for their shit-tier services I wont use, let me know. Thanks. read more

Temporary mail forwarding doesn't work from 90504! I submitted a temporary forwarding order with ID IN PERSON and with clerk assistance for my post box. I'm out of the country and need to send to my alternate local residence so it doesn't pile up in my box. Amost a month, later, still no mail is forwarded. I send my neighbor to check the box stuffed with mail and with a notice to verify forwarding online with the code given or to come in and show my ID! I verify the code online. I Wait. After two more weeks I submit it again. Still no mail is being forwarded 6 weeks later! Next, I repeatedly try to call the 90504 post office. No one answers. Why offer the service only to make the customer worry every day about their mail? read more

Worst post office and staff in Torrance! Staff service is no help at all and very unprofessional ! I would leave 0 stars if possible. Do not waste your time here read more

This is a small post office providing service to the north Torrance area. They have two parking lots here, the small one just in front of the building, and the larger lot adjacent to the building that also parks the postal delivery vehicles. Inside, they have a customer service area, where you can buy stamps and send off letters and packages. If you are like me and sell stuff online, you can drop off your complete package to the small compartment at the south side of the office. You can also drop off small and medium-sized packages through a slot at the north end of the office. There is also a postal scale there, and where you can buy the appropriate postage for your package. The customer service is ok, and the waiting time is pretty standard for a postal office. This place used to be open 24 hours, but now has limited hours due to some guy stealing packages from here. read more

US Post Office - Post Offices Near Me - Torrance, California

Surprisingly (NOT) my experience here is never good. The only consistent thing about this place is the lack of customer service. People here need to smile more, very unfriendly and unhappy looking batch of postal workers I've ever seen. Rude ass worker named Jaresh came off very arrogant. Prior to today, I wanted to get a rate quote on how much to send off a 4lb package to Australia and he was giving me the rates but had an attitude the whole time, he looked annoyed as I asked for the rates to be repeated he was just nonchalant and looked upset I even showed up to the counter. He quoted me $66 yesterday I told him I wanted the cheapest rate, today I paid $72 with tracking and insurance which he didn't mention before. After I paid, I politely asked if I could take a quick photo of the package with the label on it. He adamantly declined and sharply refused. I told him I needed it for a claim I was disputing with PayPal as proof. He insisted no they don't allow it. I asked why and he snapped back and said "Because we don't want you to!" Lol if it's your policy to not allow photography in your facility then explain yourself clearly don't be a d*ck about it. I wasn't going to take a picture of him. I will never come back to this location. I stopped going for a reason, went here again because it's more convenient and closest, but now I remember all the times they screwed up my shipments, delayed my packages, and how rude the workers are here--which reminds me of another incident with a rude younger female I believe no longer works there. read more

Amazon should NOT use USPS for North Torrance deliveries. Like, never ever. It's 6:30pm on a Saturday and I'm sitting here upset because I just KNOW our mailman isn't going to deliver a package that should be "Delivery Today by 8pm". I mean, it's Saturday. And Heaven forbid a USPS mailman has to actually deliver a package on a Saturday, amiright? Whenever I have to wait for Two-Day delivery on an Amazon Prime item, I'm noticeably scared that it will be shipped via USPS. Seriously. Whenever the item is shipped and I receive the notification, my fingers get sweaty as I'm wondering if I'll see an AMZL tracking number or a USPS tracking number when I click "Track" on the order. A few weeks ago, I stayed close to the front door all day - not wanting to miss a Two-Day package. And when the package status was updated that afternoon with "No Access", I opened the door and ran outside expecting the mailman to be there so I could personally give him a piece of my mind. When I didn't see anyone, I called the local office and gave them the tracking number. They told me that the package was "sitting here" and that my mailman had already left for the day and that she planned on delivering it the next day. O_O But they were kind enough to tell me that I could come pick it up anytime before 6pm, if I didn't want to wait a day or two more for her to deliver the package. *blank stare* I mean... I didn't realize it was up to the mailman on my route to decide whether or not they were going to deliver my package. What are we supposed to do? Bribe them? O_o So, if a package is shipped via USPS, there are a few things I have to worry about these days. I have to worry about whether my mailman will: a) mark a package "Delivered" that has, in fact, NOT been delivered and then actually deliver it two days later, b) mark a package "No Access", when clearly they can deliver snail letter mail and obviously have access - forcing me to call before closing just to inquire about WTF my package is and why it wasn't delivered, c) leave a package on the curb and mark it "Delivered" because they're running late and don't want to walk five steps to the front porch, d) not update the package status beyond "Out for Delivery", forcing Amazon to update the order status at 9pm with an obligatory "Delayed, but still on its way" message coupled with an outlandish possible delivery date range that isn't the day it was SUPPOSED to be delivered... you know, all because it's Saturday and the mailman on my route just doesn't feel like delivering a package that Saturday. I really wish Amazon's contract with USPS would expire. Actually, I just wish Amazon could exclude specific post offices within their contract based on the number of complaints they receive. That would make my stress level a lot better. read more

I agree on the reviews with clerks being rude. You can really tell they hate their jobs based on how they speak to customers. I'd rather drive an extra two miles to get to the other location. read more

This place is hit or miss...but is usually a miss. Always a crazy line with only one person working. Never see the post master(supervisor) step in a help out. God forbid you ever have an issue because no one is willing to help and IF they do it feels like they are doing you a favor and not their job. I hate to give reviews like this but one would think that in this day and age people would be greatful and appreciate their jobs and not take it for granted. I hate to say this because it would make things very inconvenient for drop off purposes only(because I do all my label making online) but I hope this place closes! read more

I'm tired of the postal carriers at the Torrance office trashing my mail! Try to treat it like it was your own! Geez, people! read more

US Post Office - Post Offices Near Me - Torrance, California

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My mail continually gets stolen out of my PO Box here. I am missing several pieces of mail that shows up on informed delivery but never makes it to my PO Box. read more

This post office is the worst. DON'T EXPECT TO GET ALL YOUR MAILS AND PACKAGES OR SHIP THEM OUT. For delivery: 1. My time-sensitive certified mail got delayed by 30 days, and it would never be delivered if I didn't go there to raise hell. 2. I lost a $400 package simply because their mailman left the package outside of my mailbox. "Because it doesn't fit." Hello, leave a note in the mail box like some other normal mailmen. 3. I lost more mails and packages since I moved here, bills, credit cards and serval online shopping orders. For shipping: Your shipping status is almost always wrong. Sometimes it remains wrong for days. If want to go question them, except at least an half hour wait---Because they need time to look for the information in the back, and most of the time came back to you with something you already knew. This is the best part---their mails or packages could DISAPPEAR INSIDE OF THE OFFCE! I lost two valuable packages at this office and their explanation was:" Someone could break in into our mail holding boxes." WTF? Who is responsible for that? I wonder if the USPS head quarter knew there is such a place here in Torrance. With some careless, brainless, nasty-attitude employees that do not take their job seriously. Again, don't trust them in anyway. Drive a couple mile to somewhere else or pay extra to deal with some real professionals. read more

The worst. Every time I'm here, the problem starts in the parking lot where people park outside of the lines and make it hard for others to park. All kinds of crazy people and rude people come here. I would avoid this experience. Then, you get to the end of a long line and there's one person at the counter. You see other staff just standing around waiting for someone to show up with a pick up slip so they can 'help.' Their time would be better served by opening another station at the counter. Management needs to work on the flow of the line. read more

In my opinion, this has to be the worse Post Office in Torrance. OMG, terrible service, except for the young lady, that manually walks around and assists the customers with packages in the LONG LINES, she will scan them for you and mail them off. Otherwise, 1 or 2 Clerks only working during the Busy Christmas Season and the KIOSK ISNT WORKING AGAIN AS OF THIS MORNING, 12/16/19 7:00AM. And they don't seem to care, really sad. read more

Do we still have a post office in Torrance? Do I have to make an appointment for someone to pick up my outgoing mail? I have had an envelope on my front door, where the post office has been picking up my mail for the past 20+ years, for the past three days. And everyone on the hill has been complaining about the lack of mail service. Please let us know if we need to find another post office or when mail service might resume in the 90505 area. This cannot continue. read more

You hear a lot of horror stories about using USPS, but honestly my experience was almost perfect, despite it being a busy day *and* during the holidays (Dec 10th, 2018, around noon). The staff here were all courteous and expedient with their work, and not only shipped out my 10 packages really quickly (all prepaid labels), but they quickly restocked any Priority Mail boxes that were out of stock. While I was there I saw them move a ton of people through pretty quickly. Somebody came by while I was being helped and said the package dropoff was full, and they fixed it right away. The only downside was I couldn't use the self-service kiosk, not sure if it's just new and needs bug fixing but there was an error message saying that the package shipping function was broken, so at least it told me right away rather than wasting time. The staff were also nice to people in line. All in all, probably the best USPS experience I've had so far. read more

It's unfortunate that the post office has been told to slow down the mail. This leaves my packages unscanned and delays in delivery even if it's priority mail. For the price you pay for priority mail, it should be treated as such. read more

If I could give the customer service that I got here a 0 or negative star rating, I would. I went there to verify the address on a package tracking was correct..and as I was handing over my tracking number, the guy took it out of my hand cut me off mid-sentence, went to the back left me there for a couple minutes then came back and said that the package was being delivered today..( i had requested a hold on it the night b4 with a lady from the 800 usps number because when I called about it, she said the address didn't match mine at all. I asked him to verify that if it has the correct address as I had brought three proofs of address along with my ID and he said that it was correct and just kept on rushing me out without even looking at a computer. I had previously spoken with the 800 number the night before and they told me that they had the wrong address, and I spoke with them after I left the post office and again they said they had the wrong address on the package, however when I got home the package had been delivered to my place just fine. The way I was treated by the people at the post office in person was horrible..he was what appeared to be a Filipino man with the mustache about 5'9" and honestly they are the laziest bunch I have ever come across! Worst customer service ever! read more

WOW!!!!!. The USPS "used to be" the safest and trustworthy delivery service. Covid-19 has change the world and with stay at home orders everyone is doing home delivery or a type of delivery service. Their poor service began a few years back when the mail wasn't being delivered, we all would have no mail for a few days or it was delivered to the wrong house, granted we've been meeting our neighbors and it's the same complaint throughout the neighborhood. Ive personally gone down to this PO and spoke with the person at the window (it's always a different person) regarding my package(s) they have LOST and or DELIVERED my package(s) to either the wrong address or it was lost in transit. OH Great! I just received an email, the vender will be using USPS and gave me a tracking number, the ETA delivery WAS June 11 and there's NO UPDATE.. read more