We've been with FTS for about 3 years now and have little to no issues with service. If ever we had…read moreany issues, a momentary downtime or maybe slow down in speeds, Franklin, was always a phone call away and addressed it personally to correct it. Would recommend to any small to big offices in the Gardena area who's looking to internet and phone service.

We are a medical office, our specialty is Ophthalmology. We have been with FTS for many years, they…read moreare the best. We recently updated all of our phones and added Phone Answering Service App. It was the best decision we could have made. Franklin at FTS customized our recorded greetings to go on at specific times, as our office hours vary, this ensures that our patients can reach a medical professional at any time, which is incredibly reassuring to our patients and us. Our new office phones have great features, but the best is the mobile app, we are able to go on exchange by changing a setting in app from our cell phones (no more worrying about forgetting to put phones on exchange, or thinking "did I put us on exchange?!"). Through the app we are able to call patients from our mobile phones without showing our phone number, the number that shows on caller ID is our business name and phone. This comes in handy when we work remotely. I highly recommend FTS, Franklin and staff. Great customer service and prompt attention. The call handling is efficient, and the staff are knowledgeable and professional.

Absolutely ridiculous return process. I walked in to return equipment and was told I had to wait in…read morean 8-person line just to hand it over, yet apparently UPS can accept the same equipment as a simple drop-off with no issue. Makes no sense and shows how poorly Spectrum runs this system. The employee, however, was polite, helpful, and gave good solutions to work around the process. So this is 1 star for Spectrum's operation and 5 stars for the employee just doing their job professionally.

Employee Shannon was completely disrespectful to me and was out of line…read more When I was number 1 in line I walked up to the 2-3 employees who didn't have any customers. Shannon told me that I had to wait my turn. I told her I was number one in line and just waited 2 hours. She then started arguing with me and gave me a dirty look. I had to make it clear that I wasn't arguing because she was very hostile to me. There were also a few other employees who had just opened up, one staring down at paperwork not helping. There was no sense of urgency even though there was upwards of 20 people waiting.

Perfect for Japan! The rate is 10 dollars a day and I had no issues with it in Japan. The battery…read morelife was enough to last me the day. You just charge it overnight and you're solid for the next day. I booked their service online and picked it up at the Crenshaw office which was a little hard to find. Then you just have to return it to this location or another location for a fee. Will use again soon!

From the owner: Leading provider of portable WiFi rental. Works around the globe. read more

Robin and his team were great. Nice and easy to work with. I needed 3 double drops. I reached out…read morefor a quote and he responded right away. Asked a few questions and we were set. Showed up on time and did exactly what I needed in a very timely manner. Highly recommended.

Robin is very professional and provides excellent service. He responds quickly, communicates well,…read moreand made the whole process smooth and stress-free. He installed the sound system and security cameras for my spa, and both work great. Very satisfied and highly recommend!

verizon in torrance on hawthorne bl. is fantastic. damon is great and not letting u go until ur…read moresatisfied. what a great place for service and caring

Just ordered a new 17 pro IPhone and Verizon gave me clear instructions in email to return to this…read morestore. After driving 30 minutes, and waiting another 15, the service agent said, "I can't accept this in the store " when clearly Verizon, in writing, said take to the store. The agent was rude and dismissive and additionally, when I asked for assistance in placing the screen protector (which was also purchased at Verizon) she said, No. Don't look for customer service here. Verizon it's ALWAYS an issue with you. Losing devices, poor customer service. I do not recommend.

I did business with the owner Rajeev and he is experienced in all facets of the computer and…read moreprinter world. Great place to have your laptop and printer repaired

Great products, prices, and service. I can text in any concerns I have and get get a timely…read moreresponse from Rajeev.

From the moment my husband and I walked into the Verizon store, we had an outstanding experience!…read moreBefore we even made it to the sales floor, Maysha, the security guard, greeted us with such a warm smile and made us feel genuinely welcomed. It's the little things that make a big difference, and she definitely set the tone for an amazing visit. David Castillo was absolutely phenomenal! He was incredibly patient, knowledgeable, and took the time to answer every question we had without ever making us feel rushed. He helped both of us upgrade our phone plans and found me an incredible deal on my new phone. His professionalism, honesty, and friendly attitude made what could have been a stressful process completely enjoyable. It's rare to find customer service like this these days, and David truly went above and beyond to make sure we left happy. If you're visiting this Verizon store, do yourself a favor and ask for David Castillo you'll be in excellent hands! Thank you, David, for your exceptional service, and thank you, Maysha, for making customers feel so welcome from the moment they walk through the door. Keep up the fantastic work you both are a tremendous asset to the Verizon team!

This was one of the most frustrating Verizon experiences I've had…read more I came into the store to upgrade two of my kids' phones. I was told that in order to receive the full promotional credit for the new phones, I first needed to pay off the remaining balances on their current phones. Based specifically on that information, I paid off both phones. Only after I made those payments was I told that the promotion had apparently ended the day before and that I would now only receive about 50% of the value instead of the full promotional credit. To me, that felt like misinformation and a bait-and-switch. If I had been told upfront that I would only receive about half of the expected credit, I would not have paid off both of my kids' phones. I then spoke with Gema, the senior manager, and explained that because I made those payments based on incorrect information from the store, I wanted the situation corrected. I told her that if Verizon could not reimburse the payoff amounts, then I was asking for an account credit instead. Gema refused and said she could not do that. Her only offer was a very small credit. What made the experience even more disappointing was that no one apologized for giving us the wrong information in the first place. There was no real acknowledgment that we had made a financial decision based on what their employee told us. Because the store would not reasonably resolve it, we contacted Verizon Corporate directly. Corporate advised us that, as a senior manager, Gema did in fact have the authority to issue an appropriate account credit to help resolve the situation. In the end, Corporate stepped in and resolved the issue for us. Mistakes happen, but when a customer makes a financial decision based on information provided by your employees, management should make a reasonable effort to correct it -- and at the very least acknowledge and apologize for the misinformation. Instead, we had to escalate the issue to Corporate to get a resolution that could have been handled at the store level. Very disappointing experience.

Call our business and ask for owner. Won't leave any message…read moreand won't say the reason for calling

Call for my wife, Only identifying the company as FTS, Shows up caller ID…read morefranklin-technology-systems-Torrance, CA The person calling very rude and hung up in my face Rude Rude Rude!

If you need help picking the best delivery service for your international packages, go with this…read moreplace, especially for Hyundai/ 현대택배. They saved me over $400 on a package I was sending to Korea. They cut costs as much as they could for me and they even cut my box, removed unnecessary fluff that added weight/space, and measured everything so that it would be both cheaper and more secure for some fragile items I was sending. They're clearly experienced with packing costs/procedures but what impressed me was how comfortable they were with how Korean shipping worked. What I loved about them was their community-based work ethic they had; you could clearly see they were in it for the people. John and Gina, the husband/wife duo were the best.

Very great place to ship, drop off packages, notarize and many more. Great customer service they…read morereally go above and beyond to help you and get you sorted out, store owners are very kind and passionate about this business highly recommend this place for all your shipping needs!