We've used the guys from Kudox for more than 10 years and my only regret is that I didn't check…read moretheir website to realize all the services they offer- network installation, security cameras, smart home installation. As professional as they come- excellent communication, on time appointments, attention to smallest of details.

They charge $290 for a quote to install an EV charger which doesn't involve additional utility…read morepower, it will be applied to the cost of the installation IF I choose to have them do the work. To be clear, I loose the money if I do my due diligence and get multiple estimates to find the right company to do the job.

I had a great experience with my husband in a surprising way. He needed a new phone, and the guy…read morewas honest enough to mention that the new phone was going to be released in a few weeks with a large cash back rebate. We appreciated the advice and will be back when the new phone is out.

Be prepared when coming to this location since it does not have full service. I came here to return…read morean old cable box, but unfortunately they can't take l any inventory there since they have nowhere to store it so I can't even rate their service since I wasn't given the opportunity. Was it worth my time driving there no. If you want full service, you need to either visit the full service locations on Hawthorne Boulevard in Torrance or in the South Bay Pavilion in Carson.

I had a wonderful experience at this spectrum location! Shannon was very helpful in helping me…read moretrade in my phone and upgrade! She was very patient throughout the whole transfer process! 10/10 Thank you Shannon for your pleasant service! Really loved the upgrade!

Attended this location to add a line and get the iPhone 17 as advertised. Define to Bob . Parking…read moreis shared with other stores in the strip mall. Sign in on the tablet right in front of the door. Hideky assisted me once my name came up, and surprised me with friendly and quick service, including upgrading my phone from the standard to the iPhone 17 Pro Max. Had changed my Apple iCloud account password, but it did not automatically update in my old iPhone 15. Return the next day after I found the password. We were able to easily transfer their information from my iPhone 15 to 17, and factory reset the iPhone 15 to give to A Friend. Well recommended, will return...

We got Frontier fiber installed back in December 2025. But since the line is across the street they…read morehad to run it through the air across the street, tie it to one of my trees and then drape it diagonally across my front lawn about 250 ft to my house. It was fine when the snow was on the ground but I've been having to move it around each time I mow my lawn now. I've called them repeatedly to have them bury the line and they've given me three dates now that came and went, and aside from the initial visit, where they texted me saying they couldn't bury the line because of snow, the other two dates came and went without giving me a reason. I've been calling them every month now having them give me full credit for each month the job remains unfinished.

Anyone thinking about switching to Frontier (by Verizon)? Do yourself a favor and don't…read more We switched to Frontier (by Verizon). What's mess. Worked for several months. Then out of the blue, zero services - no Internet (we have jobs and kids who need access for school) and since TV came over the line, none of that either. Every morning, noon and evening I'd get a text saying restoration of service by X (i.e. 4pm the same day). After a day or two that showed itself to be a straight lie. No human to talk to on the phone, either. This baiting fraud went on for two weeks until we switched back to Spectrum. They owed me $7.01 per their recurring bill and kept it for months and months instead of just sending me a check. Eventually they sent a prepaid MasterCard I never requested containing my $7.01 which, if I activated, screwed me over with annual fees, etc. I finally got in touch with someone in the Philippines who said they'd send me a check; haven't gotten it yet - been about a week. Frontier is about the worst company with which i've had the displeasure of doing business. Shady and unfair business practices at every turn, in my view. Stay always unless you're a masochistic glutton for punishment. Consider yourself warned.

We've been with FTS for about 3 years now and have little to no issues with service. If ever we had…read moreany issues, a momentary downtime or maybe slow down in speeds, Franklin, was always a phone call away and addressed it personally to correct it. Would recommend to any small to big offices in the Gardena area who's looking to internet and phone service.

We are a medical office, our specialty is Ophthalmology. We have been with FTS for many years, they…read moreare the best. We recently updated all of our phones and added Phone Answering Service App. It was the best decision we could have made. Franklin at FTS customized our recorded greetings to go on at specific times, as our office hours vary, this ensures that our patients can reach a medical professional at any time, which is incredibly reassuring to our patients and us. Our new office phones have great features, but the best is the mobile app, we are able to go on exchange by changing a setting in app from our cell phones (no more worrying about forgetting to put phones on exchange, or thinking "did I put us on exchange?!"). Through the app we are able to call patients from our mobile phones without showing our phone number, the number that shows on caller ID is our business name and phone. This comes in handy when we work remotely. I highly recommend FTS, Franklin and staff. Great customer service and prompt attention. The call handling is efficient, and the staff are knowledgeable and professional.

Just walked out of Verizon and was helped by a wonderful young guy named Jerry. He assisted me with…read moregetting my hot spot connected and answered the several questions I had. He also told me to come back to get the best offer for when I go on overseas. I was made to feel so as ease and wasn't rushed. Thank you for your great service Jerry!!

Hard pass on this Verizon store. Went to pick up upgraded…read morephone. Raquel was rude and unhelpful. It was clear she was annoyed when we asked to complete the trade-in process then. She did not want to help and said "just mail it in". I specifically did NOT want to do it that way, she set the bag down on a nearby table and backed up "you have picked up your phone". From the beginning, I shouldn't have trusted the phone rep who assured me "no problem" to set up the new phone in store and transfer over the settings. Should have bought from Apple store and ported my 4 lines out to another carrier. Also the advertised $415 trade-in credit turned into $180 minus the $40 "Upgrade Fee". I will be leaving Verizon shortly. You've be warned, avoid this location.

Kristopher Vallinki deserves a pay raise for helping me set up my phone…read more Michelle (blonde hair lady) was very short with Kristopher when he was looking to her with advice. Maybe it was a long day for her or she was going through some personal issues that she couldn't check out the door before coming in to work, but I get it. If that's the case, maybe today could've been a stay at home day. Thanks again Kristopher!

New billing cycle started on Sunday, I turned in my equipment today…read more Because of how their billing cycle works, Spectrum is ok taking my money even though I will not be actively using their service or be in possession of any of their equipment. Spoke to a supervisor and he stated, "Spectrum is perfectly ok with this because we bill on a monthly basis." After years of being loyal to Spectrum, they just lost another customer.

ANNA and everyone I've dealt with at that store is so friendly and helpful!!!! I'm extra super…read morestoked about the extra line I will be getting through a promotion! I highly recommend going to this location for your Verizon services. :)

I arrived at Verizon today to let the Store Manager know about her employee who violated code of…read moreconduct and ethic policies by adding an unauthorized line and phone to my account back in December when I visited the store to upgrade my sons phone. I came across the discrepancy this month when I received my Verizon bill text and the bill was about $78 higher than normal. I tried explaining this action to the manager who I later found out her name was Glenda, but she took up for the EE saying maybe I didn't know what I wanted when I visited. So I asked her well my son has the upgrade but why do I show an ADDITIONAL LINE ON KY ACCOUNT FOR A GALAXY THAT WE HAVE NEVER SEEN OR POSSESSED. Glenda stated she would call Verizon support to see what she could do to help, but instead she sent the EE out to me. He sat down and started telling me "yea I'm not sure about all this ya telling my manager but let me explain what I did and how I did you a favor by adding an extra line to your account". I told the employee that you did something I didn't request or authorize and it's causing me an expense for something I clearly don't have because I don't do androids. So who has the Samsung and is using the phone ending in 9799 that's all I want to know. He couldn't answer me so I told him send your manager back because I didn't ask to speak with you I was instructed by corporate support not to speak to anyone but the manager. Glenda comes back validating the employees decision because she says how he did it saves me $5-$6 a month Then she says she can't return the phone to redo the process and promotion bcus the promotion ended and I would have to deal with having the Samsung 9799 line on the account even though I don't have the phone. Which now causes me the customer to be penalized because your employee made a decision to secure commission on a sale that shouldn't have been completed on my account She goes to the back area and converses with the employee Anthony. She comes back with the Verizon corporate support rep on the line. Verizon phone rep wanted to know where and what's goin on w the Galaxy showing for phone ending w 9799. Glenda says ya know this is my first interaction with the customer I don't know what happen to that phone. The rep says is your employee there right now because I want to know where that Samsung ending in 9799 is that she brought to my attention Anthony says that he created a device to give the BYOD promo and placed the Galaxy, on my account because he created a fake ID for the Galaxy. The rep asked him why did you do that when you were supposed to upgrade and attach the promo to the existing customer line she uploaded and what you did was wrong. Anthony got upset and told the rep I didn't do anything wrong and I've got customers then walked off leaving the rep on the speaker phone with me. The rep said yes you processed this wrong and added a line to the customers account and that's an issue. So per the representative I'm not ever getting the byod promo bcus Anthony attached the deal to a fake ID Galaxy phone and number ending in 9799. So now the manager wants me to pay for 3 phone lines and take the $20 monthly discount or return my sons upgraded phone , she will also remove the Galaxy extra line and not have any discounts connected to my account any longer. She told the rep she didn't need him any longer, she would let me decide what I wanted, she got up walked to the back and never returned. At 4:54 pm we start looking around for her, she never came back she just left us sitting at the table and my son n I walked out at 5:03 pm bcus no one ever returned to resolve the unethical behavior and issue they caused my account. The managers actions are a violation of code of conduct and ethics which is a direct reflection of why her employee Anthony felt justified to do what he did on my account in December. Every organization has policies and procedures, the employees acknowledge and sign when they are hired and are held to that but with Verizon, fraud and ethics violations seem to be acceptable. I will be finding another carrier and taking my business to them and ending my relationship with Verizon due to no ethics and no policy adherence