Alex was able to help me get my PC ready for an upgrade to Windows 11. He helped me over the phone…read moreto get everything in order. A real pleasure to work with. Definitely recommended.

My son had a problem with his computer shutting down for no apparent reason. We went to South Bay…read moreGeek and Alex completed diagnostics and found that the paste between the CPU and the motherboard was compromised. He replaced the thermal paste and tested the computer over a period of a few hours. This resolved the problem. Alex is super friendly and professional. I highly recommend him and I will return the next time I have a computer problem. Great service. Thank you.

Reliable and professional service. Have worked with the team…read morefor many years. I highly recommend them to others.

I had a minor problem with the software on my computer and Jayson, fixed it wile I wated.read more

Tuesday: Laptop went black. Work IT spent an hour trying everything but no luck. Two huge filing…read moredeadlines next week. I was screwed. Deviceland was the only authorized Apple servicer that could see me that day. Dropped off the laptop. Went home angry at the world. Wednesday: Got a call from Sohail, the lead tech. He said that the part (a display card) had been ordered but he was unsure when it would arrive because the delivery service was showing only that the label had been created. He confirmed that he was able to back up my files. The following two things he did is why I am so happy: (1) Sohail carefully explained to me - a Luddite - what was damaged and what a replacement part could do to my laptop and (2) if I wanted to keep working on the two documents, he could loan me an external hard drive until my laptop was repaired. Thursday: Picked up the loaner external hard drive. Sohail did not charge me for it. Friday: Got my laptop back before lunch. It's working well! From now on, if I have any issues with any Apple product, I'm taking it to Sohail at Deviceland. No more waiting in line to see which blue T-shirt Apple genius at the Apple Store will help me. Thank you, Sohail!

Unfortunately, my experience with this repair center was far below expectations. My laptop only…read moreneeded a simple keycap replacement. While a few keys were replaced, one key that should have been addressed was completely missed, and two of the installed keycaps were improperly fitted, they weren't seated correctly. When I contacted the technician who performed the service, they dismissed the poorly installed keys as "fine to use" and insisted I trust their years of experience. They also told me to wait for a full keyboard replacement part that hadn't even been confirmed by the manufacturer/Apple. I explained that, regardless of any future replacement, the keys needed to be properly installed now so I could comfortably use my device. Instead of acknowledging the issue, the technician talked over me and continued to rely on their experience as an excuse, which is unacceptable and unprofessional. We eventually agreed, after I rearranged my own schedule, to have the technician return the next business day (this was a home-visit service) to correct their mistakes. Conveniently, they then reported a medical issue and canceled, saying they wouldn't be available until the following week, which also happened to be when they expected to hear back about the unconfirmed keyboard part. Ultimately, I had to contact Apple directly, which turned out to be the better option. Still, this repair center wasted my time and energy with misinformation, incomplete and poorly executed repairs, and an unwillingness to take responsibility. They expected me to wait on their timeline, blamed manufacturer policies and communications, and tried to steer the situation to their own convenience, all while I was left without a properly functioning computer. I do not recommend this repair center for any type of repair. You're better off dealing directly with the manufacturer or finding another service provider.

Joel, Alice, Luis all did a fantastic job, assisting my Grand Daughter and I setting up her new Mac…read moreBook for School. I'm always impressed how kind, considerate and professional all Best Buy and Geek Squad Associates are, high five to Management. The Team we worked with today!

I received a $10 certificate to use and couldn't really find anything online that I needed. I was…read morein the area so stopped into this location to see if there was something I could buy without spending too much. I saw a salesperson in the appliance section who offered some help. I asked if they had any dishwasher or washing machine cleaner, and he said not in the store, but could order it if I wanted. I decided to walk around and saw something to buy in the price range. The store was pretty empty and I didn't have to wait in any lines to check out.

This place may not look as clean as the Mac Mall or Apple Store but they sure are trying hard at…read morethe new location. It was slow when I went in on a weekday afternoon but it certainly looked like the service dept had their hands full of repairs. Customer service was excellent and knowledgable. I like the accessories they carry vs. the competition. They have a lot of quality keyboard covers, MacBook cases, iPad or iPod accessories, external HDs, and cables. Someone with good taste and knowledge of features selected them. They even have the older full size keyboards! In addition, they sell used Macs at decent prices. Granted you may find something cheaper on Craigslist, but like a used car it's best to buy from the dealer. I'll be going here for my next Apple purchases for sure, but I may stick with the Mac Mall for repairs. The only reason they didn't get 5 stars from me is because I needed at least a star more for the overall experience, look and feel of the place. It was dark inside of there, but I suppose that would be comforting for the coder nerd who rarely sees sunlight in all of us.

Always excellent service from the moment I enter the Manhattan Beach store. The staff have the…read moresystem perfected: line up to speak to the store rep. asking what service you need. A staff member is immediately assigned to help. I try to visit on days when it isn't crazy busy, like the weekends, so my experiences are perhaps happier than others. Have had many successful transactions at this store!

I've been to this Apple Store many times, often accompanying my mom to make her Apple product…read morepurchases (3x) and occasionally to get support. They have always been extremely helpful. Last year she bought an iPhone 16 and they were very helpful answering her questions. Last week it was an iPad with the A16 chip. She thought she was only going to check out the new models, but realized that they have the color she wanted and it would be relatively easy to operate. Generally we're able to get help very quickly. Sometimes there are long lines during the holidays with sales. One time, I ordered an iPhone in advance and picked it up here. I didn't even have to set an appointment to pick it up. I just went once I received the notice saying it had arrived. Yes, I had to wait a few minutes because there were lots of people picking things up. But once I got my phone, they were very helpful answering questions while I got acquainted with my new device. They've always been very helpful with their support, being able to gear it to my mom, who is, admittedly, not very technologically savvy. Every person has been very patient with her and we always leave satisfied. It's a bonus that Manhattan Village is a relatively nice mall. The other stores here are decent and there are some nice restaurants. There's even a little artificial grass park with a fountain where you'll see lots of families letting their kids play.

Needed to make a special order of a Denon mini-system. Chuck Rader (sp?) handled it for me. Unit…read morearrived DOA and had to return. Chuck felt bad, got the Denon rep involved and kept me informed thru the whole procedure. Love the system. Chuck and Misty are not "salespeople". They are knowledgeable people that are concerned about learning your AV needs and try to assist you in reaching your goals. Such nice and engaging people and not only will return but did and will recommend my hi-fi/stereo friends to their shop. Blessings and blooms from Cerritos.

Salesman walked me through different models showing me the difference of quality of picture. Had it…read moredelivered and set up. Everything went well.

9/13/2020 Contacted David with Bipro Computers on a Monday…read moremorning, frustrated beyond belief at how slow my computer was running. He set a same day appointment. With COVID-19, David with Bipro was able to remote in to my Computer and reversolved all the issues! David was very friendly and knowledgeable. David spoke in plain English, instead of geek which made it much easier for me to understand what was going on. COVID-19 safe, extremely courteous and very nice to talk to! I would use him again in a heartbeat, and recommend him to other's who are facing annoying technical computer issues. I will leave his name and number in case you need his service. Who you work with matters!! David "Bipro Computers" (310) 640-0000 Thank you, Kim and Harold Hanmer (562) 261-3371

I had the occasion to visit Bipro computers twice during my "residency" in El Segundo. For my…read morefirst visit, I went to have a "gaming computer" assembled using the high end parts I had purchased online. I have decent hardware skills when it comes to assembling computers, but I usually have my father in law on site, as he is a I.T. specialist and can talk me through it. However, I was all alone in California as a fresh transplant and needed professional help. El Segundo is a small town, and it didn't take long until I saw Bipro computers on Main Street. I brought my boxes of parts to Bipro and spoke with the owner (I think his name was Dave). He was a very polite guy, quoted me a fair price and told me my rig would be ready in a day or so. I got a call the next evening and was told my rig was ready to pick up. After paying for services rendered, I went straight home, plugged in my machine, did a few updates and voila; I was gaming. Fast forward approximately six months and I had just acquired a new motherboard CPU and memory. I did the install myself and the darned computer would not start. Ugh! I brought the computer back to Bipro and explained the problem to Dave. It was just 10 minutes before closing time and his technician had already gone for the day. Two days later, I received a phone call from the Bipro technician and was told my rig was ready. When I arrived, I was quoted a fair price and I asked what the issue was. He told me I had forgotten to install the insulating washers that fit between the motherboard and the case. When I advised him that my motherboard did not come with the washers, he became slightly confrontational and explained to me that he had never heard of a motherboard not coming with the washers. Getting slightly perturbed with his "tone" at this point, I told him that there's a first time for everything. Perhaps I was in a bad mood that day and read too much into it. However, the customer is always right and there was no real reason for him to get snippy. But the bottom line is that Bipro does good work, the owner is cool, and the place is locally owned and operated. If I still lived in El Segundo, they would still be my computer repair business of choice.

Excellent service! I completely recommend! Great prices, awesome customer service and friendly…read morestaff!

Everyone is so professional and pleasant. They know their job. They are very reasonable and they…read morewill help you a lot. I recommend them to everyone.! I go to them every time I have a computer issue. I Highly recommend them. You won't be disappointed!

No longer open, phones straight to voicemail. I was here like a year ago, mediocre service wouldn't…read morerecommend even if they reopen.

** READ THE NEGATIVE REVIEWS **…read more This company is very clearly buying reviews on Yelp and Google... These guys are snakes like others have pointed out. They are selling products that are not legal to be sold and they are misleading consumers into purchasing "custom built" computers. The computers are all under 1 volume Windows license and ripe with used motherboards and lazy cable management. The moment you walk out of the store they can shut down your windows license so they can apply it to another machine and scam another person. Luckily, my license lasted for a few months before they did this to me. When I contacted Windows they advised me what this shop is doing. Avoid them, its not worth the headache. Also, just in case you were curious how they responded when I reached out to them regarding what had happened with my license below is the response I got FROM THEM. I will also be putting proof that it came from their email. NOTICE THAT MANY OF THE 5 STAR REVIEWS ARE BRAND NEW ACCOUNTS EDIT: I received a message (see below) very shortly after posting this review threatening me to remove the post or they are going to show up at my house and smash my car windows... at least now I know exactly who to point to if anything happens to my vehicles... maybe change the city you're in next time before sending threatening messages.. for computer guys they really do not know how the internet works do they?