Came in to take passport photos but was directed to go to Walgreens/CVS instead because "they have…read morebetter specifications". Very confusing cos their window says "passport photos" in big letters

Great friendly service and knowledgeable staff. Never a problem with delivered mail. I highly…read morerecommend it

Worse customer service and rude. I have been using this location for the past year to send care…read morepackages to my daughter . Never a problem. Two weeks ago, the package was returned undelivered. I went back and the clerk found out the building number on the address wasn't right. Again, I've shipped numerous packages before with no issues. He resends the package and again come back undelivered. Now he wants to recharge me to send the package a third time ! After I said no they would not refund me. It was only $20 dollars to ship the package but now it's the principle of shitty customer service. Won't be coming back here again

I thank you for ur service.. but i feel like these workers has no emotions no hi or even say…read morewelcome after saying thank you! Kinda sad. I'm sorry if you are having a bad day or not liking your job, it's not just one time it's all the time.

I came in 5/9/26 and Jules was the one to help us out and things didn't work out but I still needed…read moreto write a review just for him because he was the kindest, most helpful and patient person i've encountered in a long time and it was very refreshing, thank you Jules! We will be back for other services:)

Great friendly experience! You can get notarized quickly here too. Call ahead!…read more Everyone who's worked here has always been able to help me out and ship my products

The staff with beard is really bad and provides very bad service! He needs to be fired! He always…read morecloses the door before the closing time. And refuses to take Amazon returns after a certain hours! UPS needs to get some responsible people here ! They don't make the customers feel valued! Bad customer service!

I've been going to this location for months with no issues, I did however notice they provided…read moretheir Caucasian customers with extra good service but I let that slide. I stopped going to the UPS store by Walmart on Fort Apache because the old lady there is rude but has shown considerable improvement in her customer service skills and acknowledging her waiting customers. Today at this location I was serviced by the old man that's there. Be aware that My boxes were large and heavy (see photo) and I had multiple that I had to go back and forth to grab. I put them on the weigh scale and went back to grab another I staged by the entrance. This gentleman would slide my boxes off the counter and let them slam on the floor. I was not ok with this so I voiced my concern, I told him to be careful with my packages and he just brushed me off. That is the sole reason for my review. He could've asked me or the other employee working there for assistance if he's too weak. I'm a military veteran and a registered nurse, I deserve equal respect and appreciation as any other paying customer. I'm really disappointed this situation transpired. Do better or retire.

Jeanette was amazing. Went to see her for pricing on a 10x15 drive up and she was extremely helpful…read moreand we did get a unit from her. She was great !!!!

First time needing a storage and did some shopping around. Not only was this place a way better…read moreprice by a whole lot, but their customer service is impeccable. The facility is new and convenient. The two ladies at the front were extremely thorough and just genuinely nice people. Thanks for such a seamless experience.

I needed a mailbox while I was working in town for the summer. I chose this UPS Store even though…read moreit was farther away from my AirBnB because they offer 24 hour access to their mailboxes. I was able to reserve and pay for the mailbox before I arrived in Vegas. When I came by to pick up my keys, the staff had them ready for me. Whenever I received a package, I received an email from the store. And when I came by to pick them up, the staff usually had them ready after they saw me walk in the door. All of my interactions with the staff were very professional and pleasant. If/when I stay in Vegas again, I'll use this UPS Store location.

I came in to simply send a couple page fax which only cost me $1.50 which I thought was very…read morereasonable. The staff that helped me were friendly, helpful and respectful. One thing that impressed me, a gentleman came in to the store, carrying a very large opened box to be shipped. All he had to do was just sit it on the floor, near the counter and get a receipt from the employee who told him don't worry I will take good care of it for you. The gentleman looked relieved that he did not need to pick the box up again to set it on the counter. I will return to this UPS location in the future.

Great service and friendly people! Employees were quick to help me out. I came in for some new…read morepassport photos and got them taken care of within 10 mins. You also get to pick which photo you like. Prices are great and you get good service! Will be coming here more often for mailing service and future passport photos again!

Thank you A&J Postal+ , The service is so good, when we move to Las Vegas our mails and packages…read moreare being lost and being delivered to a wrong address,since we've make a&j postal+ our new postal address nothing is missing,lost or goes in a wrong address and place.our mails and packages are all safe and are in good hands. The owner is so nice and very accommodating they are one stop store of your mail and packaging needs, if you're moving to another place or home in the city they have U-Haul trucks that you can rent. They have LBC for our Filipino friends that uses it, they have a lot of things that you can get from their store for packaging needs and boxes for your own use,They value your time and money to save and make sure your satisfied customers. They have some merchandise like keychains, tee shirts, stickers,etc. they are honest people and you can trust them and their service. We've been with them for awhile and we never have any issues or problems with them, the customer service is very nice,friendly and good. It's a family owned oriented business. They make sure you're not gonna feel bad about having them as your PO BOX carrier, they value their customers. Again A&J POSTAL+ THANK YOU FOR YOUR SERVICE AND GOOD WORK, GOOD LUCK AND MOTE POWER AND CUSTOMERS.

The store is always busy and the notary is never available…read more 2:45 and she not at the store That's doesn't make since the lady is super sweet tho.

The only reason why I'm giving two stars and not one star is due to the young man who is always…read morecourteous, respectful and polite. For the last few weeks, due the remodeling and inability to open my own mailbox, I have received (handed) other customers mail, have had issues acquiring all my packages and been given poor service from the young female who works there. The young female there, is not very helpful and is the one who gave me other customers mail and appears to have difficulty in locating packages. Very disappointed.

I had such a great experience here, I needed to ship a lithograph across the country and was…read morehonestly a little nervous about it, but the owner was incredible. He was patient, took his time and really knew what he was doing. He even helped me wrap everything properly and made sure it was packed securely so it would arrive safely. You can tell he genuinely cares about his customers and the items they're sending. And it's not just UPS, they do everything. You can ship UPS, USPS, and FedEx all in one place, plus they handle Amazon returns and offer mailboxes. The store is super clean, organized, and fully stocked with anything you might need for packing or shipping. Great service, great experience, and I'll definitely be back. Highly recommend!

This UPS store is the BEST! I am in and out so quickly, and all of the employees are great and so…read morehelpful. Today I walked in and someone was already being helped and another employee immediately jumped up to scan in my package. This UPS store is honestly so great that I have taken the majority of my business from USPS to UPS. It is about the same price, but the customer service and wait times make it no contest with USPS.

Definitely recommend this place! Their shipping prices are so affordable! I went to ups and the…read morepost office and I was told that a 10 lb package to China would cost about &150-200. I went here to check it out because I was told that the shipping price would be cheap. It was only $60 for a 10 lb package to China! I'll definitely be coming here again. Their old location used to be in the Shanghai plaza but now they relocated to across the street in the plaza where pho Kim long is at, but located at the side of the plaza. Definitely check them out! It's worth it!