I love the idea; I can go when it is convenient for me and purchase postage or mail packages. I have visited when the counters have been open. It is a crapshoot on the length of the line and how many people are working. read more

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DO NOT COME TO THIS LOCATION -- RACIST & RUDE! This girl is beyond unprofessional. I waited in line to send an express package, and when it was finally my turn, she hit me with a nasty attitude saying she "didn't have the label" and to "move" because people were behind me. The self-checkout wouldn't even let me enter the full address, so I had no choice but to get back in line. When I got to her again, she rolled her eyes and said, "I already told you I can't help you, what don't you understand?" Then she started cussing and made a racist comment telling me I should "ship myself back to Mexico instead." Absolutely disgusting behavior. I walked out before it got worse, but trust -- this place needs to handle their staff ASAP. read more

Got turned away as I had 30 items to send and they refused to let me send that many. I've been coming to this post office for many years and never been treated this way. Horrible service read more

Yesterday, I went to the post office with about 50 small packages. Six of these packages were extremely important, so I requested that they be listed on a separate receipt; however, the staff refused, insisting that only a single receipt could be issued. I hadn't violated any rules or done anything wrong whatsoever; they simply didn't want to do the extra work. Consequently, they used various excuses to harass and obstruct me--illegally refusing to serve me--and told me to go to a different post office instead. Their so-called manager and a colleague named "Stardust" were incredibly rude, shouting loudly right there in the office. When I attempted to reason with them, they threatened to call the police on me. They also spouted all sorts of incoherent nonsense that I couldn't even understand. This behavior is truly outrageous; these individuals are completely out of control. read more

Friendly staffs, good service. Good value and lower than other independent stores. Would recommend!

A year later and they still suck. Marked my package delivered and never delivered it. This post office and its mailmen are a piece of work.

Sucks! Low class employees I have ever seen. Rude, No working, every delivery item need to pick up at post office all the time. They don't know what is back door and front door. They went to back door or garage door and they said nobody at home. They are need to educated. read more

One, maybe two, on a good day three people at any given time is working. (I know it's hard to find workers...) This location is a stone cold NIGHTMARE!! It looks dirty and unkempt. A little paint might spruce it up. The lines are never less than ten people long. It takes forever because one person is working and the other person is busy or on break. When you finally get to the counter the people are nice. So it's not about individual service. THE PACKAGE DROP OFF SLOT INSIDE HAS BEEN BROKEN FOR MONTHS!! GET IT FIXED! WHY CAN'T YOU FIX IT!?!?! I am seriously going to start putting signs in it. Ridiculous. It's literally been months. So people who have packages are jamming up the letter slot inside after hours. I tried to drop off an envelope that was larger and it wouldn't go down because somebody put a package in there blocking any mail that would be deposited. I was able to reach on and grab my oversized envelope and I had to TAKE IT TO ANOTHER LOCATION TO DROP OFF! A few weeks ago I wanted to deposit a check and some art in the mail. I went to the outside mailboxes by the road on a Sunday night and those things were jammed to the top. Why? Because could see packages jammed into both of them. Peoples bills and other mail was hanging out. I could have easily grabbed it. I almost took some of it in with me but I didn't want to mess with the mail it's a federal offense and god forbid if I lost a piece in my car somewhere trying to do a good deed. JUST FIX THE EFFING PACKAGE SLOT INSIDE!!!!! ITS BEEN BROKEN FOR TOO LONG!!! People are going to have important things taken. And if you are one of the culprits jamming up the letter mailboxes outside and the letter slot inside...be a decent human being-not the asshat that you are and take your package to another post office that can accommodate you big package, so that I, who has an oversized envelope not a whole damn package doesn't have to drive somewhere else just to find a slot for it to fit into. Do not jam your package into a slot it doesn't fit into...you know better!! You learned this when you were a teenager. Come on-be better. read more

Unprofessional, short staffed, incompetent, and time thieving federal employees. This is the worst USPS mail office. Horrible experience. I received a salmon colored slip in my mail box for a missed delivery. The next day I go down to the USPS office off of S. Rainbow/Warm Springs and spent 50 minutes of my time waiting for a USPS employee to retrieve my package. Even got to hang out while the employee went on break for 15 minutes. When the employee came back she looked surprised to see that I was still waiting for my package. I requested a supervisor to provide additional assistance. The supervisor could not find the package. The supervisor took down my number and said she would continue to look for my certified letter, as it turned out.(Unexpected letter too, I don't even know who the letter is from.) I waited two days due to the weekend before returning to the USPS mail office to see if the certified letter was found. It was not. The supervisor still could not find it and gave me her name and number so I could call next time before driving back over for a third time. That was Monday. I waited until today before calling the USPS office. It's lost! The solution was to hope it got returned to sender somehow and maybe the sender will send it back. I can't even. WTAF. If you have to go to this location, prepare your mind for absoult failure so you can curb the disappointment you'll experience later. "May the odds be ever in your favor." P.S. I checked my ring camera on the date the USPS said they attempted a delivery, and I have proof that they forged documents stating that they attempted a delivery. No one from the USPS office stopped by my residence the day before, of, or after to deliver a certified letter. Falsified government documents are reportable to the USPS OIG office under fraud, waste, and abuse. If you experienced this as well and have documented proof, report this USPS location to the USPS OIG office. If there are enough reports, the Office of the Inspector General will send a team to this location and perform an investigative audit. This is the only way you can ignite change. read more

It's a government/federal place. It's open 24/7. There's always room for improvement. But like all things, it's highly dependent on the people. Some are A+ while others are way below average. What can be done? Post office scorecards? Score 0 or negative! Well, our home cluster mailboxes have gotten broken into a few times. Duh, the crooks are looking for checks & stimulus money. Due to covid & people not working, it took almost a year to get the group fixed. Meanwhile, all of us had to jaunt to the post office to get our mail. You either wait in line, or fume in a special queue called "Will call". Realistically, it's easier to just get a POB, aka post office box for $180 a year or $90 in 2 installments. There's small & larger ones with different costs. Don't be tardy with payment cuz they send back all your mail plus lock you out. Or in moi case, they locked us out, returned the mail to sender despite my receipt of payment. Colossal oops on their end with no recourse cuz there isn't. Score 3 If you do receive a package, you are left a knobby key for the abundant package lockers. They do run out of parcel room during the holiday season so luckily, I have a husband who goes there 3-5 times a week to collect all our stuff promptly. I like to go, the excitement of unknown stuff, love notes, even bills. But only if I'm in the area or expecting something. I could do without some of the attitudes when they can't find your mail or boxes. Score 3 Here, you can also apply for a passport. Most stuff can be contactless with a machine that weighs, takes card payment, prints out the postage label, & dispenses the receipt. Needless to say there's a lineup for this machine. But if you go overnight, very early, or late, voila NO one else is around. Score 0-5 Our tax dollars support the post office. I don't know if there's tenure but everyone says working for the government is a good. The same employees have been serving the public for years, until they retire. Support those A+ G-men & G-women !!! read more

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I'll never understand why government employees act like their life sucks and they want to ensure your life sucks too. I stopped in today to drop off a return. No line but the woman who assisted me...sheesh. No smile, no good morning, no "how can I help you". Just a sad, miserable gal. Will I be back? Probably as it's kinda a necessary evil. read more

US Post Office - Friday morning @ 8:45am 11-12-21 - Post Offices Near Me - Las Vegas, Nevada

horribly staffed. rude, petty workers who hold onto your mail and packages when they get mad you don't empty all your mailbox at once. if I left 3 papers and took the rest of my mail there is no reason to leave multiple angry handwritten notes and to hold onto my packages and marking them as addressee unknown when my box is empty. taking this to corporate :) read more

The line was long. Only two persons worked at the window but they were efficient and friendly. Postal charges had gone up, yet still USPS is the cheapest way to send out packages. read more

After spending an hour on the phone usps sent me here, as their computer system was not working. I arrive here after a 25min drive and they sent me to the wrong location, another 12min drive to the correct location. read more

US Post Office - Post Offices Near Me - Las Vegas, Nevada

Location. Location. Location. So convenient! The people behind the register quickly offered to help. Busy, but service is prompt and quick. Very helpful too! read more

Only thieves work at this location, my packages get lost most of the time, or they lose them.

Girlfriend and her uncle (Retired Veteran) was forced to pay for a P.O Box due to the postman having a bad day and was upset that her uncle did just jump when his Small dog was barking and walked up on him .. The dog didn't do anything.. what pissed him off was that the uncle didn't do anything... Sorry buddy I'm a UPS drive I deal with the same but we don't cancel people out and force them to pick up they're mail everyday.. you could've worked out something else instead of being a baby about it read more

Huge parking lot. Two drop boxes are in the drive-through section, pickup is 5 pm. I rarely go to the desk because I really don't have the time to wait. I go here strictly to drop off packages that are already posted (usually, if we've been skipped over, at work). I like the receptacle because large packages can fit. If I need stamps, I use the self-service kiosk. It's always quick. I've been coming to this location for years. Especially because it is convenient to other nearby stores or services in the area. read more

My package cost 200$ disappeared 2 weeks ago at this location and I spent hours trying to reach any live person. And I don't speak Hindi so honestly cannot understand anything said by outsource phone tech support read more

Package theft alert ** it was after hours when I went there but the front end of the building was open for mailboxes. I slipped my package through the "slot" on the wall , I assume the package is collected into a bin behind that wall inside the building, so it must be safer than using the standalone drop box outside the building My package was never scanned and just disappeared into thin air .....I filed a service request and all I got was since apology ....i suspect internal theft , who would have access to the package bin inside the building ? read more

Never did liked trips to the post office. It is not that the USPS employees are not nice, but the fact that the line is almost always long. So the task of sending out packages during the holidays is something better taken care of sooner rather than later. For simple errands like getting stamps or figuring out postage, it is best to use the kiosk (Automated Postal Center) that is in the room immediately after walking in the door. Usually there is no one using that terminal, and once you figure out the navigation of the menu, it will save you valuable time. If you missed the delivery of packages to your address and is directed here to pick it up, just ring the bell to get the attention of one of the USPS employees working in the back (there is no need to wait in line) and they will retrieve your parcel for you. Parking at this location is okay. It is getting out of the parking lot onto Rainbow Blvd that is somewhat challenging during peak traffic. Or you can opt to park in the nearly empty lot next door, where Burger King is the only business open, and walk over here. 3 stars. read more

This post office super unprofessional. One of the workers, Stephen was very rude and unprofessional and called me an asshole when I came in to drop off packages that had prepaid labels on them. I would reevaluate this employee as he shouldn't be working in customer service. read more

The condescension and arrogance I got from this douche bag was stunning, I see now why everyone hates going to this particular post office. He was a black guy behind the counter and I've never experienced such and arrogant attitude. since I am white I'm guessing he thought I was a Trumper or something? All I know is it was a horrible experience and if the tables were turned I would probably have to visit the ACLU to file a complaint on this clown but I won't however I will just share it here though read more

These guys had the nerve to say they refuse to double park in order to deliver mail. Problem is our neighborhood has a lot of vehicles. We are all legally parked and the real problem is the postman is too lazy to park 15 ft away , in front of the one neighbor that doesn't have a lot of vehicles and walk up to deliver the mail. We pay taxes here like everyone else and we are not getting good value from a federal service. read more

I swear USPS is the worst at delivering packages. For some reason they ether loose packages or just decide not to deliver and say they attempted to deliver but every time I look at my cameras there's no attempt at delivering any packages!!! read more

YELP 365 CHALLENGE 2014-(202/365) "I Didn't Go Postal Here!" Wow! just my luck, I must have came here on a good day! I needed to deliver a package, and rather than go to the closest location near us which is almost always a madhouse, I chose to go to a location that was on the way to work. I notice all the low starred reviews, but for me, it was the complete opposite. On my way in, I was already anticipating a very long line and a sizable wait time, but lucky for me, there was only one other customer and I was able to get helped a few seconds after stepping inside. The associate helping me weighed the package, I paid my fee, and I was out of there faster than you can say priority mail! Very convenient, tons of parking, and located right in Chinatown across Greenland. ALOHA!!! Shaka Meter: \uuu/ \uuu/ \uuu/ \uuu/ 4 read more

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I was expecting a package from Europe. Never got it. My regular postman was on vacation and the one that was delivering for him never bothered to give me a slip to pick it up at the post office. Then he said there was no apartment number...lied. There was. I went to the post office 5 times asking them to please find it. They didn't bother looking for it. After a month it was sent back to my family member. Everything inside was ruined and had mold so they had to throw it in the garbage. Now expecting another package. It says on the tracking number that it has been at this post office for 5 days now. Still waiting... read more

OMG. I walked into this place and the line was just absurd. there must've been over 20 people in the line I think there may have only been one person working at the window. I thought maybe it was because yesterday was Veterans Day and the post office was closed but then I read some of the reviews here on Yelp and realized it's like this here all the time. No thanks. I'm going elsewhere! Actually I've been to several different post offices around Las Vegas and this one has to be the worst as far as lines go and probably wait times. I don't know about customer service but it can't be that good if there's only one person working and the line's 25 people long. Alas, I'll never know because I'll never come back to this place again unless I see that there's absolutely no cars in the parking lot! read more

If I could give negative 100 stars, that's what I would give you!!!!! I'm here to say to everyone....if your gonna mail something in a card like money, checks, or gift cards, then I would advise you to go to the post office to send it & get a tracking number, bc the USPS has thieves working for them & these thieves know when their delivering cards that have no tracking number on it & they feel the envelope is thick & something is in there, then they can put that aside & not deliver it, cause they will be opening it & taking what's inside, with no regard that the person it was intended for will not be receiving their birthday card with their birthday present inside!!!!! This is what happened.... Around January 20th, 2022 I mailed my nephews BD card w a gift card inside. On his BD which was February 3rd, I called him to wish him a HBD & I asked him if he got my card, & he said no I didn't . I thought that was a little weird as it 2 weeks to get to him & it was only going 2 towns over. I asked him to ask his mom to make sure she didn't get it & maybe forgot to give it to him, which he asked her & she said no we never received it. I live in Summerlin , & they live in mountains edge & mom said to me this isn't the 1st time this has happened to us , bc they have like a 3rd party deliver their mail. I thought it used to be someone driving their personal car & they wore street clothes, so you would never know that's your postman . But now I hear they drive some kind of small truck to resemble Amazon delivery truck & I think she said maybe on the side of truck is says usps, but again , it's not the white us postal trucks w blue on it so you would know that's the postman , so my thought to this is this...this 3rd party postal person knows he can't get caught stealing mail when he knows something is in there bc theirs no way to track it! It's a different mindset if you were in uniform & drove the white/blue postal truck, then they wouldn't be so apt to steal mail in fear that they could lose their job! When your in street clothes & driving your own personal car you take a chance bc it doesn't feel like you work for the post office in civilian clothes & driving your own car !! When I went up to the post office on Rainbow /spring mountain & spoke to the black lady who was a supervisor & wore big glasses , gives me an 800 # to call to file a claim, & when I called it, it was for Life Alert...the necklace you wear in case you've fallen & can't get up? Really ?? I called it twice to make sure I called the right number & same thing! So I finally get back to the post office yesterday 5/10/222 & speak to the clerk & told him my story & gave him the slip of paper that the lady wrote the number down on & told him it was a wrong number & he said that number wasn't even close to the numbers he just wrote down on paper for me to call & she's a supervisor???? Nobody gives a sh** that works there... So the end to this story is this...unless you have a tracking number on a simple envelope if your sending something inside a card or letter, then your screwed bc there's no way for them to track where this card is !!! Lesson learned for me , but meanwhile , my nephew still never got his BD card from his aunt with his gift card inside!! I HATE THIEVES & hope whoever spent his gift card, I hope karma pays them a visit!! Don't mail cards w money or gift cards from your mailbox either...go to the post office & get a tracking number !! Going back to them not giving a sh**....I've gone up there twice talking to a supervisor & handing her a stack of mail that got delivered to my box that wasn't mine & asked her to let the mail man know to be more careful when delivering peoples mail bc if I have gotten a stack of mail that wasn't mine, then I'm sure I've had my mail go to someone else's box & people are so damn nosey out here , bc I've had neighbors open our mail, then tape it up & drop it in the mail slot & write sent to wrong address!! Now people know our personal business!! One thing was from one of my doctors & the neighbors wanted to know what was wrong so they opened it & said we didn't realize your name was on it & we opened by mistake & another was my husbands bank statement & another neighbor opened it & she's the one that wrote sent to wrong address after she already looked at his bank statement ! She wanted to see how much money he had in the bank! You post office people need to be careful when delivering mail bc people are opening our personal mail giving them access to our personal business!!!! This post office does not care what their doing & how they violate your privacy bc even after my 2 visits to post office stating the only mail that should be going in our box is my husband ,my self, & our kid....that's it, but I'm still not being heard bc now I have a 3rd stack of mail to bring to them , so the problem still exists!! THEY DONT CARE ABOUT YOUR MAIL, SO TAKE PRECAUTION!! read more

I would like to know where I can report this delivery driver!! He just throwing my package up to my front door!! Doesn't walk up and ring doorbell so I know it's even there! Just walks up and throws it! read more

US Post Office - USPS delivery man throwing my package - Post Offices Near Me - Las Vegas, Nevada

The lesser busier post office in Las Vegas. For the most part, of all the times I've been here I haven't had to wait in line. With the current situation of the virus (as of writing this) they have installed plastic partitions separating you from the postal clerk. They also have the 6ft feet distance tape on the floors. No matter what time of day or what location you visit, you are always going to get a postal clerk that seem a little on edge (which is understandable) It's a post office, so don't expect much. You're just mailing a letter. read more

Last pick up of the day. I handed him my piece of mail, one colorful envelope. My grandson never received his birthday card with his Amazon gift card inside. Other times it's just closed for the day. Don't go there! read more

Terrible customer service, waited in a line of 17 people for over 50+ min to get to the front & the worker tells me I have to go stand in a different line. Any time spent here is a literal waste of time, if your package gets lost & you have to go find it you will be waiting at least 1.5+ hours. read more

Yet another disappointing encounter with the carriers from this post office. I was supposed to have a delivery on 10/21 and should have been delivered to my door. Instead, I get a card in my mailbox to reschedule delivery or pickup at post office (not doing that....2 hour line..). So I checked the card to deliver at my door on 10/22. Still didn't get it. So resceduled deliver for 10/24 to be delivered at my door. Carriers ignore the instructions, are lazy and don't care.......Tried calling that post office and no availability to talk to a person. What a surprise. I give a zero rating, although I had to choose one because they don't allow a zero rating. Update: Yesterday I got through to the post office and they promised me I would have my package....Still didn't get it. read more

On a weekday 2pm, I waited 50+minutes just to mail out 1 package. There are about 30 people in line waiting, but only 1 window open. This is crazy. And we are not talking about a holiday, this is weekday wait time. read more

I had a pleasant time, the lines moved, the staff was courteous even close to closing time. The convenience of this location is great. I like the fact that there is a drive up area right in front so you can drop off mail and you don't have to get out of the car. Ample parking is always a plus. Oh yeah, and clear box tape rolls are $3.99 lol. read more

No one enjoys going to the Post Office. It is notoriously a terrible experience. But with a little extra effort, this one, doesn't have to be quite so infuriating! My biggest frustration is that what should be a very helpful, time-saving, self-service mailing machine is actually only useful if you are sending mail in your own packaging because the Priority Boxes and Priority Envelopes are never (and I mean NEVER) restocked. I don't know if people are stealing them or if it's just blatantly forgotten, but on more than one occasion in my year since residing in this area, I have stormed out after finding the packaging slots bare. (*This is only after hours. During normal operating hours, there are usually Priority Flat Rate Boxes and Envelopes inside.*) There always seems to be a line to pick up mail or to send it and be warned, your credit card MUST BE SIGNED. None of this "Check ID" on the back, no. Your card must be signed or you cannot use it. There are a lot of homeless people that park themselves at the entrances. They aren't mean, vulgar or threatening in any way, but it is a shame. One often stands just by the doors and another parks himself, rain or shine, in his wheelchair at the gravel exit. Location wise...I drive past this son-of-a-***** almost every time. Going North, you have to u-turn to get going the right way and the actual entrance is past where you actually want turn, (aka the exit.) Unfortunately, this is the most convenient location to my home (despite it not actually being the PO that serves my neighborhood.) read more

US Post Office - Still totally empty!! Infuriating. - Post Offices Near Me - Las Vegas, Nevada

I'm so fortunate I only that to patronize this place a couple times a year, unfortunately it's still too much. The arrogance, attitude and condescension coming from the clerks are mind numbing. These people will never make it in the real world. I wish I could give them a -10 stars for being so pitifully inept. read more

Worst service ever. There's 3 people at the counter but only one is helping while a line is forming all the way to the door. They move like sloths. read more

I now see why they have so many bad reviews.. I called 3 times today only to have someone pickup and hang up right away. That happened 3 times in a row, if you don't want to work just go home. read more