I had such a great experience here, I needed to ship a lithograph across the country and was honestly a little nervous about it, but the owner was incredible. He was patient, took his time and really knew what he was doing. He even helped me wrap everything properly and made sure it was packed securely so it would arrive safely. You can tell he genuinely cares about his customers and the items they're sending. And it's not just UPS, they do everything. You can ship UPS, USPS, and FedEx all in one place, plus they handle Amazon returns and offer mailboxes. The store is super clean, organized, and fully stocked with anything you might need for packing or shipping. Great service, great experience, and I'll definitely be back. Highly recommend! read more

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A Friday morning about 45 minutes after they're opening for the day, I arrived and was greeted by the employee promptly and proceeded with my transaction quickly and was thanked and advised to have a great day. The establishment was clean and not cluttered and I would frequent this establishment as needed. read more

The UPS Store - Outside - Shipping Centers Near Me - Las Vegas, Nevada

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I would avoid this store at all costs. I dropped off a very important package around 4pm on a Monday, well in advance of the scheduled 5pm truck departure. They scanned my box in, I thought everything was good... it wasn't. My box for some reason wasn't put on the truck that day, instead was moved to a back office area, conveniently out of the view of all cameras, box sat in the room without cameras for 24 hours, before emerging on Tuesday... box then vanishes, gets stolen, you pick the term you deem appropriate. Box left the back door with not the normal truck driver that I have seen countless times, but a different driver, along with another driver I have never seen before. The box had RFID tags, so as soon as it arrives at the next facility, it would automatically scan and update, it didn't. The box never made another scan after leaving the back door... You can use deductive reasoning to realize the box disappeared as soon as it left the back door This package was extremely valuable to me and the person I was shipping the box to, so how did they know to target that box? Then I remember how it was conveniently not put on the truck when it was supposed to, and was left in a back room for 24 hours with no cameras... makes a lot more sense now Watching the tracking for days, I started to realize something was wrong, I go to the store about 10 days later and Im basically told Im out of luck and to kick rocks, they can't help me. Not a "let us investigate with that driver" "let us do our own digging" just, hey, sorry, can't help you... Claim opened with UPS which they took 3weeks and deemed they lost the package, it's their fault, but only want to give me $100 of the $2200 value of the box. Absolutely wild, if You're looking to have your package stolen, searched through, this is the perfect store for you This store still has one of the truck drivers working, I would have loved for the store to take accountability and ask real questions to everyone involved, but they chose not to. Whoever orchestrated this is still working the store, or working on the truck... either way, I'd avoid this store at all costs read more

This UPS store is the BEST! I am in and out so quickly, and all of the employees are great and so helpful. Today I walked in and someone was already being helped and another employee immediately jumped up to scan in my package. This UPS store is honestly so great that I have taken the majority of my business from USPS to UPS. It is about the same price, but the customer service and wait times make it no contest with USPS. read more

The staff is always so kind and helpful. I moved so that meant finding a new location to do my returns I feel like family. They care and move me to the right direction for all my shipping needs read more

I'm sitting in the parking lot writing this because this is the best UPS store. All the worker here are so nice and helpful every time I come in. They help me get stuff in and out of my car, open doors, greet everyone, and are so attentive. I always feel great stopping by. Thank you team!!! read more

Came in to ship some packages and everyone was very helpful and kind! I will definitely be coming back!! Thank you everyone!

Great service every time. The staff is quick, helpful, and professional. Shoutout to Kenneth for exceptional customer service and making things easy. Definitely recommend. read more

This UPS store is brand new in the recently built southwest corner of Las Vegas. The location is right off of Durango and Sunset right in between Wing Stop and Yonutz! The inside is nice and spacious inside in the front and back working area. Kenneth assisted me with my needs at UPS and was very pleasant. I also wanted to give a shout out to Nick who was also very kind. This has been the best experience with any UPS I've been to in Las Vegas so thank you for your hard work and great customer service Kenneth and Nick. read more

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If this store cannot tell you how much to box and ship your item beforehand. Leave the store and go somewhere else. This is not a small business. It is a franchise of an international multi billion dollar predatory corporation that controls international shipping. Shame on me for paying 75lbs of shipping for a 15lbs item while assuming this store had any kind of ethics. In reply to the franchise owners email. Your staff told me it would be $20-$30 to box it up. Ended up being $56 with insurance not a big deal. Did you catch on audio and video your staff telling me he couldn't tell me how much the shipping was until he packed it? After they boxed my item shipping was $156. Did I have a choice to not pay when you had possession of my item? Could I have paid for packaging and left? If so, that was not communicated to me. I felt trapped with no other options. You could have kept my item. Why did your staff use a massive golf bag box for a tiny guitar anyway? Fix the problem. Get my package back and refund the shipping. I'll happily buy the shipping from eBay for $58. read more

The entire staff was so helpful with my Amazon returns! I had a lot of packages, and they were all so patient and kind. Nick was very nice and helped me out a lot, as did Kenneth, Joseph, and Yulie! Very outstanding service and team here! Thank you guys! read more

Excellent service, no waiting lines, clean store, looks brand new. The employee went out of his way to give great service by checking with the nearby Ikea Store that light bulbs were included in my lamp that I was shipping. He went the extra mile! read more

Love it here staff is great and helpful. They're quick as well. Any questions we have they try to answer

The Best UPS service representatives in Southwest LV area. Some UPS service reps at other stores are not kind, friendly and helpful.

I'm so happy that a UPS store opened up close to my house. Customer service is good here, everyone that I've encounter here has been friendly and always ready to help. I most definitely will be back for all my shipping needs. read more

Went here for the first time to ship a package to California, and everyone was very helpful and pleasant. Everyone greeted me with smiles and were all very kind. Definitely coming here again read more

Worse UPS store service in all of Las Vegas. They don't know what they are doing and and charged me 5 dollars for putting a standard box together and taping it. They don't tell you the price beforehand. I told them and they stayed silent. Go to every other UPS store instead of this one!!! I'll keep going to my local UPS store which I love the team! This is disappointing read more

Came to do a couple Amazon returns and super friendly staff who made the process super easy. Would definitely be turning into my go to spot. read more

On two recent short notice occasions I required papers notarized do to a family emergency. On both occasions the owner Joseph provided spectacular assistance . When I needed a 2nd document witness he advised when he would have one available. This is a new store and deserves all our business possible. The store is very clean, organized and the staff is very helpful. read more

Love this store! Staff are always friendly and helpful. I enjoy coming to this location. Thank you UPS staff for your hard work

I've been coming here since the store first opened and they always consistently deliver top notch service! I'm in and out pretty quick, which I appreciate and all the employees are always so nice and helpful. read more

top notch service from Nick, Kenneth, Joseph, and Yulie! couldn't have asked for a better place to go !

Great service, fast and reliable shipping, helpful staff - highly recommend going to this UPS location

Quick and friendly service! New location right off the southwest corner of Durango & Sunset in the new commercial complex that has Wingstop & Yonutz. read more