I had a really positive experience at USPS today thanks to aDimika. She brought great energy to the…read morecounter, was extremely helpful, and clearly knew what she was doing. Even with a line building up, she stayed organized, kept things moving, and handled each customer with patience and professionalism. You can tell she takes pride in her work and genuinely cares about providing good service. That said, it was clear she could use additional support--she was managing the entire line on her own, which isn't fair given how busy it was. Overall, great customer service from Dimika. USPS would benefit from having more staff during peak times to match the level of service she's providing on her own.

Businesses usually receive mail everyday, minus sunday. We didn't have this problem with the former…read moreletter carrier. But it happens periodically, especially when our usual carrier is on leave. This is the local USPS that I have to contact when there's a problem. We didn't receive mail, incoming mail, and outgoing mail, this past monday- Aug 18 and tuesday- Aug 19. I also put out a letter which was misdelivered (it's a totally different address), and placed the red flag up monday morning; this is still there, 3 days later, today, wednesday, Aug 20. I called, but I listened to this really long list of Options, and tried reaching an Attendant. I was not able to do so, after that really really long wait. So I went to www.USPS.com to submit my Complaint. This is frustrating. I received an email response within a couple of hours. I received a call from someone at USPS, who then explained that our regular letter carrier is on vacation. I told him that the sub came here, but didn't know to check the front bench for our outgoing mail. I told him the sub was parked in between our hangar and the other hangar and could not see from his vantage point, that there was a bench in front of our office, which is where we place our outgoing mail. He assured me that he would leave a note for the sub to check our front property.

I like coming to this post office if I can when I have packages to mail out, because I've pretty…read moremuch always had good experiences here. Usually when I come in, there isn't much of a wait, although at certain times of the day (like around noon) it may get pretty busy; but otherwise it's not too bad of a wait every time I come here. They seem to move the line along pretty well in general! The service is always pretty good here, especially if Anthony is at the counter. He is always super positive and friendly! I've never had issues with slow service once I'm at the counter--they get things taken care of pretty quickly! I much prefer this location over the one that's closest to my home.

The staff here are always nice and helpful. They have what I've needed for mailing. I like that…read moreit's the airport location so packages leaving town ship out faster and they are open late! What I don't like is the really rough parking lot that should be resurfaced. This location is also close to Sunset Park and has various people walking around nearby, although no one ever approached me onsite and I do feel safe there.

FYI - If anyone needs a document notarised, you have until 3pm or come before that next day. Or,…read moreyour best shot is at maybe a Fed-Ex or check with several Post Office because not all render the service. Luckily, I had to swing by my credit union doing errands and they offer that service so it worked out well.

Young white female with glasses very hostile and rude. I've done business 5 yrs @ this location…read morenever a problem. As I walked in she yelled can I help u? I pointed to market area to buy tape, I approached w my box she says " drop ur attitude and don't point at me. I spoke with mgr who took her side. I felt like she was hostile looking for a fight maybe even racist I was aggressively attacked the second I walked in. I hope this owner reads this and renews his crew. Till then stay away horrible service.

Is the third time that I come into this location and instead of doing their job they stay talking…read moreabout random gossip instead of helping the longer line.. They leave the station and whole looking directly at you choose to keep private conversations This is the same lady at the end of the counter.

No longer reliable as they once were. Dropped of package…read moreat 11:30am on Friday July 3, obviously no service on Saturday July 4th, but why did they neglect the process the day before the holiday? Dead the entire weekend and finally the package began to movie late Monday afternoon. Holiday? Yes, but sat the entire day before, surely with the many others I saw. This location is further from my home, but historically much more prompt and professional than my main location. USPS charges more and service and consideration is way less. Many poor reviews from a post office that was once run much better.

I want to update my review from 6 years ago. Ever since the change in ownership things have changed…read morefor the better. The quality of service is a world of difference from the last time I was there years ago. The new owner is the best, very helpful, knowledgeable, patient and friendly. I'm happy this place is under new management because I will keep returning more often and using its services and of course recommending it to all my family and friends. Don't hesitate to come here for all of your shipping and stationary needs!! P.S.- The prices are pretty reasonable too compared to other places.

This is the cutest stationary spot! I recently got a chance to check it out since I've heard a lot…read moreabout it through social media. I plan on traveling more this year, so I decided to get my passport photos taken since there are unlimited retakes! Although the stationary stock was a bit limited, the owner mentioned that she is in the middle of renovating her store and will eventually expand her stationary selection. Very excited for what's to come!

This FedEx Office location is hidden in the corner of the main lobby of the MGM Grand. It is a…read moretiny little center with about four computer workstations and a large printer/copier. Although it is small, it also offers most all of the other services provided by a regular FedEx Office location. This means you can send and receive faxes, ship packages, access the Internet, remotely print, and even have presentation materials prepared for you. The staff member on duty when I arrive to print something was extremely helpful and friendly. Even though it was extremely crowded I had no problem taking care of the work that I needed to do. This is an extremely convenient location for a FedEx and unusual among all of the other hotels on the Strip. I would actually recommend going here rather than a regular location if you are nearby because not that many people actually know about it.

The FedEx business center inside the MGM Grand Las Vegas is awful. I had to type a long article. My…read morekeyboard was missing a key. The suggestion was use a pen to press that letter. I had to use the pen every time I needed the letter "m".l -- no joke. It cost me way more time and the fees are 40 cents a minute. I will bring my own next time and save myself some grief.

When you're not in a long line, waiting, the visits here are always quick for me. Sometimes the…read moremailman skips us at work, so I come here to drop off the packages. I also had a stamped letter. There was a long line for the Desk and there was a long line for the self-service counter. Today. The parking lot was about half empty. Exiting sometimes is a while though because of traffic. Like today. Russell was busy. I don't like the position of the drop-box because it isn't connected to the parking lot. You have to enter the street preceding the USPS. And also the opening is pretty narrow, if your package is more than three inches in width, it will not fit.

"Where Letters Go to Die: A Gulag Review"…read more I arrive at 5:00 AM, expecting to be first in line. Instead, I find a queue wrapped around the building like the bread line outside a 1962 Minsk grocery store. Babushkas in housecoats. Grown men clutching Priority Mail boxes like they're smuggling defense secrets. Nobody speaks. Nobody smiles. Somewhere, a crow caws ominously. The building does not open at 8:30 AM. The building considers opening at 8:30 AM, deliberates on it internally, consults the Politburo, and then -- MAYBE -- cracks the door at 8:37, releasing a smell like a meat locker that lost power during a heat wave. I do not know what they are storing back there. I do not want to know. I suspect it predates the Cold War. Once inside, you are assigned a number and a fate. Speak out of turn, sigh too loudly, or make prolonged eye contact with an employee, and you are sent to the back of the line -- or, if the postal worker's mood is sufficiently sour that day, to what longtime patrons here simply refer to as "the Gulag Line," a mythical second queue that may or may not loop through a supply closet and back out into the parking lot. I came here today for one reason: to find out what happened to FOUR -- count them, FOUR -- letters I mailed over a month ago. Two to comrades in New Jersey. Two here in Vegas. My poor babushka has not received her money. My vendors are calling me daily, demanding payment, assuming I have simply vanished into the Nevada desert like a man who owed the wrong people money. I have become, through no fault of my own, an international letter-smuggling fugitive in the eyes of my own family. The clerk -- no name tag, obviously, they don't want to be identified by the tribunal later -- informed me with the warmth of a Siberian wind that "mail sometimes takes time" and that there was "nothing to track." Comrade, I don't need reassurance. I need Interpol. I need a forensic mail accountant. I need to know if my letters are lost, stolen, or currently being read aloud at a KGB holiday party. Pros: Excellent cardio from standing for three hours. Free character development. Cons: My rubles -- er, dollars -- are missing. So is my faith in the postal system. So, possibly, is an election somewhere. Do svidaniya, Russell Road Post Office. I will see you again next month, same line, same silence, same suspicious meat smell. Not because I want to. Because I have no choice. None of us do. 1 star. Would not defect again, but have no other option.

Hey yall! I had to ship a package no later than Thursday…read morebut I'll be gone at work overnight so I had to rush and find somewhere to ship this package lastnight! USPS is my go to, but they close early, ups also is known to close early, lo and behold, FedEx was open till 8pm and I made it in the last person before closing! The lowest shipping they had was 2 days for $16.. normally at usps, it's 5 days for $10-$12... so not bad with the price difference! Good customer service too very professional staff! They do things differently at FEDEX!

Unfortunately, I had a terrible experience here thanks to an employee named Lesly…read more Lesly was training a new hire, which is honestly the most concerning part of this entire experience. If you're going to be responsible for teaching someone how to do the job, maybe knowing how to do the job yourself should be step one. She was rude, condescending, and somehow managed to sell me the WRONG product after I specifically explained what I needed and asked questions to make sure it was correct. So now I get the exciting bonus experience of making another trip to FedEx because of her mistake. Love that for me. The attitude was also WILD. Short answers, zero patience, and very much "that should work" energy. Spoiler alert: IT DID NOT WORK. But again, the plot twist here is that SHE WAS THE TRAINER. Somewhere out there is a brand-new employee taking notes like, "Ah yes, so this is how we do things." PLEASE PUT THE PEN DOWN. 10/10 would recommend training Lesly before allowing Lesly to train anyone else. Maybe start with basic customer service, product knowledge, and the revolutionary concept of making sure you're actually selling the customer what they asked for. I came in for a product and left with the wrong product, an attitude, and a story for Yelp. Great location. Absolutely bizarre experience.

I actually love this post office. I've been to some horrible Post Offices here in Las Vegas with…read moreincredibly rude staff who made me understand what the phrase "going postal" is all about, but these people are amazing, friendly, and helpful. I have a PO Box here that I've had for many years, and I keep it at this location because of the customer service. Highly recommend!

Many thanks to the dynamic duo Rochelle and Angel. They found my lost package, sans an address…read morelabel. Rochelle kept me updated throughout the whole process. Made my day!

Id requested several times in the past to place my packages into one of the big boxes as my job…read moreprevents me from going during business hours and it never happens, every single clerk just tells me the same lie "I'll place a note t place your packages there " LIE, there its been several times that my packages stayed there from more than a week because of it, unpaid for the whole year a few months ago after the clerk reassured me that that wll be done. I ask the clerk last week to be reinvest for the remaining time left as they are not doing their job or at least what I was promised before I paid for the whole year and her answer was no, its extremely disappointing that the place opens from less 5, cause a few time I had to wait for them to open past the hours on the window, and they can't do what I paid for. There should be an option of minus 2 stars.

Hey yall! Right near by where I am, I got in, it took 3-5 mins, and I was out! I mailed a letter…read morefor .78 cent although the employee said it will take 4 days...sometimes things get there quicker! I'll be using usps all the time now I know where it is! I went to UPSA THE OTHER day, they charged me $1.50 or $1.78 for the same thing which is fine! It's all about convenience. I always used usps when I was doing business because it was the least expensive and quick! Good parking too!