I actually love this post office. I've been to some horrible Post Offices here in Las Vegas with incredibly rude staff who made me understand what the phrase "going postal" is all about, but these people are amazing, friendly, and helpful. I have a PO Box here that I've had for many years, and I keep it at this location because of the customer service. Highly recommend! read more

Many thanks to the dynamic duo Rochelle and Angel. They found my lost package, sans an address label. Rochelle kept me updated throughout the whole process. Made my day! read more

Worst post office in the history of post offices !!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Took them 2 hours to find my package last week and today I came in to get another package and the guy said to come back at 9 am because he was by himself in there . I was the only person in there at the time . They have wasted 3-4 hours of my time the last 2 weeks . Horrible service!!! read more

Helpful Efficient Friendly Happy to compliment the knowledgeable and courteous people who assisted me. read more

by far, the rudest staff employed by the government, this is very obvious they are there to collect a paycheck and nothing else. Most of them have not been trained. I do not take getting your personal mail to you very serious. In fact, I recently had a bunch of mail stolen and the protocol is is that there isnt one.. my four-year-old grandson could do better than any of these employees could ever do read more

Hello I just want to share my very bad and disapointing experience in this place. First, the customer service is horrible. 3 weeks ago I was waiting for a box to arrive to my address but I never recieved it. We went to the post office everyday for a week to ask for an update on my package and the manager would make up excuses and keep saying she would look for it. It was never found and just told me it was probably stolen. When all this time the tracking number would read that it was inside this post office. To me this is ridicoulus and unprofesional. read more

They wasn't very helpful when I asked question and I love music but they play the music so loud you can't hear what they are saying

It looked closed by the time I got there (well the doors were closed to the service windows), but I was able to drop the letter in through the mail slot in the back. Because of traffic, I got there after 5 pm. Decatur is a mess! And because it was dark I didn't see the outside dtop boxes until I was exiting the parking lot. There were 2 other cars the lot. I had other errands to run in the area. Gosh darn traffic, ugh. read more

I visited this location to drop off prepaid packages for my small business. During my visit, I used the USPS blue collection box as I normally do. These metal drop boxes often make loud noises when the handle snaps back, and at times small packages become temporarily wedged in the chute. It is common for the flap to require a couple of attempts before the package fully drops. For my last package, I believed the size might exceed what the box could easily accept, so I approached the front counter. The package had already been scanned at the self-service kiosk, and I had my receipt. However, the clerk at the desk refused to take the package. I returned to the self-service drop box and was ultimately able to place the package inside. As I was finishing, an employee suddenly rushed toward me and yelled for me to stop. His tone was aggressive, and he stood extremely close to me in a way that felt intimidating and unprofessional. It appeared he was reacting to the noise made by the metal drop box, which is normal given its design and age. This interaction was alarming and unacceptable. While I understand the equipment can be loud, there was no reason for the employee to approach me in such a confrontational manner. A calm explanation using a respectful tone and neutral body language would have been the appropriate response. read more

NO SERVICE! put in change of address on or about Sept 30th ,2025 for Oct 14th,2025, have NOT received ANY mail at NEW address; OLD ,271 unit C misty isle ln, las Vegas Nevada 89107, TO, Sterling Ridge apartments, 4255 spencer st, las Vegas Nevada 89119. Please, where is my mail? You have delivered mail over 40 years at old address, if IRS can find me. WHY can't you???? thank you for your time. Bobbie Roberta Christinat. read more

I have been trying to get them on the phone but it is NEVER answered. I live thousands of miles away and my package is stuck in Las Vegas. There is no way to contact this post office so what can a customer do to get help??? read more

What could improve? Everything. I come in at around 4:48 pm to send out a package. This room is packed so I go to the next room over (less than 10 feet). I start filling out my package info and I look up and this door is locked. Minutes before it's 5 PM. I ask numerous employees to help and tell them I was here well before 5. None of them make any attempt to help me and say there's nothing they can do despite me being here before 5. They're refusing to help me or take my business. Garbage employees and garbage service. read more

US Post Office - Post Offices Near Me - Las Vegas, Nevada

Lady with the glasses, who works the window needs to check her attitude and not be rude for no reason. It's better to look more professional. Try to leave personal problems at the door & not bring them into your job. Been coming here for but since I have Ive had packages lost here or stuffed/damaged into my mailbox. I'm now seeing why this place has such bad reviews. This place needs some serious work read more

With all respect but the old lady works in front counter she got mad because my box was heavy talk bad and give me look bad she need move to different position she it's not happy i see with different customers and she it's not customer service happy person and she talk to me like it's heavy I said sorry she said nothing I can do mmm and the lady next window went and help her with the box and she not happy person read more

They really know how to waste small business owners time. I already have the labels printed and they still make you stand in line for 30 mins for them to accept them. Total waste and they wonder why no one likes government employees. read more

Delivery from this post office is dismal. The Garside office at 1801 S Decatur Blvd Las Vegas, NV 89102. The postman never leaves attempted delivery notices and lies about it being left at the post office per customers request. They have lost 2 deliveries for me in the last 3 weeks!!! Been going on for years. Complaints, in person, since they refuse to answer their phones, is an exercise in futility. They always say, we will speak to the mail man, and service never gets better. The deliveries just disappear! I have now started to tell vendors to deliver UPS and I will pay the extra cost. USPS is worthless. It now takes 9 days to mail a letter from Vegas to NY and vise versa. Horrendous service. DC read more

I showed up 5 mins before closing. Manager shut the door IN MY FACE. I asked him if I can mail my letter and he said no. We close 5 mins before. And I told him it's not 5 yet? He said " I always close 5 mins before" . I begged him to please be a decent person and just let me mail something important for work. He showed no sympathy and raised his voice when I asked him to please be a decent person and help me out. He said " YOU WANT ME TO BE A DECENT PERSON? " and I said yes please . He refused. I was so upset leaving. We won't be back to this location. Which I'm sure the manger was happy about cause he could care less about helping someone out. He's just trying to get off the clock. Even if it means locking the door when I was right behind him and shutting it in my face. read more

The waiting lines are insane. I've been several times and I talk about 45-60 min wait lines. Today I came for tracking for shipping is paid $85!!!!!! for but has had no tracking info so suspiciously load and after waiting in line I was simply told to wait and the pick up line, another wait. When it was finally my turn at the pick up line the same person Diamond opened the window who just sent me to this line!! To then hear there's no tracking info and I "have to wait a few more days". I suggested they add tracking to the pick up window list so people don't wait twice in line. No shame they have here. read more

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Very friendly here! Was impressed with the positive the employee, and helpful both with me and the previous customer. Nice to see! read more

US Post Office - Post Offices Near Me - Las Vegas, Nevada

Would lost zero stars if possible. I walked in and was inside but they made me leave because it was 5:01 pm. I literally only had 1 package to drop off. The door guy asked the lady if I could stay and she said no. Horrible horrible service. If the government actually cares, the supervisor was a black lady with braids that was extremely unaccommodating. read more

I had a pleasant time, the lines moved, the staff was courteous even early in the morning. The convenience of this location is great. I like the fact that there is a drive up area right in front so you can drop off mail and you don't have to get out of the car. Ample parking is always a plus. Oh yeah, and clear box tape rolls are $3.99 lol. read more

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Never opens on time. Counter people never seem to be happy to work there. Supervisors are almost never available to help with an issue. They need to do better. read more

Well I can honestly say, I love this USPS office. I'm no stranger to the USPS, but when you get outstanding service you just have to give them kudos. I walked in and a wonderful woman employee helped me today at 10:30AM. I asked her is she could please educate me on exactly what I needed to do to ship a package internationally. She took the time and showed me step by step how to fill out the form. She also informed me about my options to used my own box or their boxes. I couldn't have been happier with the level of outstanding service I received from his young lady. Thank you for your help, I really appreciate it. read more

Excellent customer service today. Not the best location, not easy to find. Mine was a good experience read more

I had my mail forward from Dec 10 to Feb 15. They lost at least one check, and when I returned I found my mailbox stuffed with mail that was never forwarded,,, not junk mail, important stuff. read more

US Post Office - These were supposed to be forwarded - Post Offices Near Me - Las Vegas, Nevada

This is your pretty typical post office. I thought it was sweet that the locals seemed to know one of the employees well because he always jokes and is nice to them. I believe his name was Darnell. They have a self serve machine that I wasn't quite ready to try but seemed pretty convenient for those brave enough time figure out how to work it lol They have cards here as well if you forgot to grab one for any presents you might be sending as well as mail boxes if you're in need for one of those. read more

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The worst USPS ever! I feel sorry that I belong to this location . They are very unprofessional, racists, rude, no customer services, nothing positive in this place. Too many issues in this place that need to be fix. I hope I'm not the only one. I'll definitely open another formal complaint . Pick up guy is extremely rude. He never said hi just straight to identification and what do you want. Supervisor is just the perfect sample for them . So very disappointed on what they do every day for our community! Hopefully they can get better one day . read more

US Post Office - Post Offices Near Me - Las Vegas, Nevada

Excellent service and location, probably needs security outside. Seedy neighborhood has easy motor access not much for walk service. Since I live in neighborhood it's the only one for me senior citizen have no car fix income read more

I only did two stars, the wait was not terrible but what was terrible was the lady that helped myself was chewing on some gum. Which is not an issue but the fact that she was smacking it was. I have worked in the field of customer service and I believe gum is not allowed but that could be just me. Just do better read more

Yes the wait is long over here , but the girl Jay Rocks ! She was alone taking care of the big line of customers today , yet she was on point with customer service , very polite and professional, she help me with sending a letter today . I highly appreciate her service and patience to all customers. Jay you are the best ! Thank you read more

Yeah I hear people always raggin' about the post office, but you know what gang? The postal service has the best deal anywhere in the world! You can ship stuff all over the world, it is cheaper to use the the US Postal Servie, then any of those private shipping companies - FedEx, UPS, DHL.........etc. Last month while I was in Las Vegas, I did a very quick trip just to watch my beloved Hawaii Warriors play football against UNLV. While I was in Las Vegas, I decided to go up with just a duffle bag for my luggage, as I was basically away for just 2.5 days. As a professional traveler, I like to travel light, and if I take something with me on a trip..........I'll be sure to use it! Don't you just hate it when you over-carry stuff & not use it? I've learned over the years from all my travels for work to "travel efficiently", and I hate carrying extra stuff.........because all you're doing is lugging excessive weight! How does the Post Office come into play? Well, on my trip I decided to got to Trader Joe's (It's a Hawaii thing.........we don't have TJ in Hawaii). But that's not it gang..........sure, I could have carried some of the stuff I bought home (which I did), but due to security, & TSA rules.........if you buy anything "liquid" or "paste" it cannot be over 3 oz. when you do any kind of carry on. Catch my drift??? So after buying a few bottles of cookie butter for my sweetie (she likes that stuff), I realized I could not carry that onto the plane with me, so the next best thing to do.............yes gang! Go to the US Post Office, get one of them free - "Flat Rate" Boxes, load up all your junk that you bought (and make sure you pack it carefully if it's fragile), then tape it up.........and ship it out to yourself! In this case.........back to da 808! Whaaaalaaaah! Not only was it cheaper to ship (even cheaper than paying for airline luggage, which usually runs from $25 to $35 dollars), but you don't have to carry it home either! What a smart Hawaiian I am 'eh!!!!! Lol! So if you folks ever load up on omiyagi when you travel..............may I suggest this method to work around the dilemma you're in. Just an FYI.......... Large Flat Rate Box cost only $17.90 to ship. If it fits........you can ship! Medium Flat Rate Box cost only $12.65 to ship. And again..........if it fits........you can ship! This Post Office also has a automated kiosk, which is nice, because to can still ship items out when the post office is closed, or say you come here on a Sunday to ship something out (when the post office is closed). In my case...........I shipped my box out on Sunday, and used the kiosk! No problemo gang! Easy bruddah! Winning!!!! What a great service that the US Postal Service provides! MAHALO! :D read more

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This please is always awful like this . Check my pictures out ! Everyday sake line, PLUS reaching the counter and have the worst services ever from the agents. Not sure if this is horrible because us goverment building or because the Managment team is not doing what they supposed to. Some people don't love what they do and just come to work because the check and the bills they need to pay ... all those should be along with the love and passion to work and to help others ... read more

US Post Office - Post Offices Near Me - Las Vegas, Nevada

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My mom always said "If you don't have anything nice to say, then don't say it!" Well I have nothing but good things to say about this location and their workers. I bought a bunch of stuff from Trader Joes and wanted to ship a bunch home so I didn't have to carry it back. I don't know how we got on the subject of how I look like Jet Li (at that time I had shorter hair and I was leaner) but it was joke after joke. They helped me pack up my stuff and even gave me tape for my box left from a previous customer. The guy must of been a Tetris master they way he got it all to fit. Got my goodies at Trader Joes, help with shipping it back home and next stop as In N Out... how much better was my day going to be?!?!?!?! Lots of parking and friendly staff that is more than willing to help you out. Love this place! read more

US Post Office - Post Offices Near Me - Las Vegas, Nevada

This one is right by my home and it's not too bad for a post office. Smallish parking area bumps up against the GIANT Indoor Swap Meet lot, so for a couple extra feet you can even park sideways if you want! They do Passports, all the usual stuff. Staff isn't as grumpy as many others are. Don't lick anything in there and you should be able to make it out without catching anything. Hehehe read more

US Post Office - Hard to see the name. - Post Offices Near Me - Las Vegas, Nevada

This place needs a lot of help. Only one person on register. When lady comes from lunch at 4 in the afternoon, the man who was on register leaves. Waited 30 minutes to ship a package. Please hire. Your receipt says you're hiring. read more

US Post Office - Post Offices Near Me - Las Vegas, Nevada

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Needing to mail a letter and when you need a stamp Murphy reminds us of life happening and not having any stamps. Fast forward to the reason for visiting. Prior to relocating to Henderson this used to be the post office I visited. It was close to my house and open 24/7. When I went in the building I decided to get stamps with a teller rather than the automated machine. I was also seeking the new scratch and sniff ice cream stamps. There was no line and I was grateful for that. In the conversation with the mail teller she delivered me the bad new that the fun scratch and smell stamps will not be unveiled and available at the post office until June 17. That being a bummer. I did find some other stamps that are forever but they are not scratch and sniff. The mail clerk was helpful in providing the many types of stamps and taking payment from me. This was a great visit to the post office since I did not have to wait in line, got extra stamps of defeat Murphy, and found out some new information. read more

I must not been to a post office for a long time and haven't shipped things.... I was on a trip and realized my luggage couldn't all fit and anything going to hawaii or leaving hawaii is expensive. So shipping something from vegas to hawaii you guess right was crazy expensive. But it was still cheaper than paying the overage charge so oh well...I'm so naive and forget that you also gotta buy the box, buy tape and pay for the shipping oh boy.. that's why it added up. This location seems to move quickly and the reps are pretty friendly and knowledgeable. The lady was able to give me price difference on which ever shipping I preferred. read more

Something you rarely hear people say, but this is my favorite post office to date, lol. The associates are always SUPER friendly, extremely funny, and very effective in keeping the line down to the best of their ability. I like each of the associates, no matter which window I go to, I always end up leaving with a laugh and a smile! read more

I would give this lower than one if I was allowed to.... if you don't post policies... don't expect people to be ready for them, and don't make them stand in line... especially when they're disabled, and you have only a ramp outside as facilities for them read more

If I can give this place a zero star I would do it, for the moment I step to the window trying to deliver my military son a letter the African American woman at the last window to the right was already screaming to me being super rude, I never send letters out or anything our I didn't know for priority mail you can't not buy priority envelopes & write in there really fast and send it , instead she send give me an envelope and send me to the end of the line with a rude attitude, she had the worst customer service ever had. She feels like she had this races attitude tours me.With the name keja stop the racist please. read more