This US post office is the closest to my house in the Sky Canyon area. I wish they would open up one in Centennial, because this is somewhat far every time I come especially the last year it's always busy and a line out the door. There is not enough workers to take care of everyone that comes in to deal with their shipments, especially around the afternoon. Prices are constantly going up. I do believe they have walk-ins on certain days for passports. The last time I was there, they also mentioned that stamps are going up next month in July. Overall, customer service is normally really good. read more

DO NOT COME TO THIS LOCATION! The staff here is extremely rude -- especially the bald lady at the front ‼ I showed up 15 minutes before closing and waited my turn, only for her to suddenly tell me they were "closed," even though there were still 5 minutes left ... and the clock she was using was 10 minutes fast . She refused to help me but kept helping the people behind me (who ended up being her own family‼). When I questioned her, she got loud, started cussing at me, and even threw out racist comments . Her manager wasn't any better -- both of them were rude and unprofessional. If she hates her job this much, she shouldn't be working there. Miserable energy all around. read more

US Post Office - Rude people - Post Offices Near Me - Las Vegas, Nevada

The ladies were rude, unprofessional, and dismissive. Their behavior did not reflect a customer-service environment. They definitely dont want to work there. read more

Rude. Messy. Slow. Poor customer service. I go longer distance to avoid this post office. Lazy workers read more

It's rundown and filthy. Looks like it hasn't been cleaned in months In the summer. it's hot with no air-conditioned in the winter no heat. I wouldn't want to work there. What's going on with all postal officers? I hear they're like that all over town. read more

Service is horrible... at least 10 people waiting and only 1 person wowking the counter and 1 person working the pick up window.

Located further from my house, but i prefer this post office. Friendlier service and more reliable than most. Parking lot is a bit small when busy, but going around a second time usually frees up a space. I'm not sure why certain locations of USPS has bitter clerks, but this location is better. A+++++ read more

This is the post office that covers my neighborhood. It's odd that my packages keep getting marked as delivered to my mailbox, but the packages are never in my mailbox. One package was "located" and thrown onto my patio. Now, I'm missing another package. I've reached out multiple times through the website and trying to call. No one will answer either of the phone numbers I have for this location. It rings endlessly. No one is responding to the reports or contact I've done through the website. Either my mail carrier is delivering my packages to another address, or my mail carrier is keeping people's packages. Either way, this place is terrible and has zero customer service support. read more

9 months later. Unfortunately my package got processed through this post office again. Ive been calling back to back the last hour. No pick up. Customer service, picking up phone is non existent. You will not get an answer. Wish there was someone to report this to. I was forced to select redeliver due to "no safe location". They didnt bother to use our parcels which i pay a monthly fee to use. Box can fit in mail box. Gave them the option to drop to apartment office. Nope. Still undelivered package and now i have to leave work early cause theyre crap. I do NOT recommend this place ever. Sloppy workers, poor service. Lazy read more

Horrible service from the people that work here and the postman is so lazy. Too lazy to walk your package to your fucking apartment if he can't find a fucking mailbox to leave a package. No one can be reached via phone. Every time I go in here I want to cuss these people out. I could deliver my own mail with more efficiency than these useless ass people. read more

Rude workers! Be prepared, or just go somewhere else. They closed the supplies section of the lobby 15 min before closing and then was rude when I asked a typical time that section closes. Would not have that woman on my team. Good luck! read more

If I could give negative -5 Stars I would. THE WORST POST OFFICE EXPERIENCE IN MY LIFE. Unfortunately this office is most near my apartments and who I have to deal with. Every time I've came here each employee acts like I'm bothering them, or they can't stand to be there or help anyone, you can feel it when you walk in, and hear it in the harshness & rude tone they speak to everyone with. I lost my key, they don't answer the phone I've tried calling while in line waiting and it doesn't ring there so had to come over to ask a simple question. Was charged $40 on 10/26 around 3pm. Was informed by my mail woman she didn't have any new locks on hand and took my # to text me when they were in & she could change it out. Found my key the next morning. Come to the office to try and get my refund for $40 and cancel the new key/lock. Was told that I couldn't get a refund. I'm sitting here waiting for a "supervisor" for 28 minutes now. *UPDATE - supervisor came out, asked Damon why he didn't just proceed with the refund? Because he didn't have the "Slip" & wanted to make sure my lock didn't get changed still... AVOID THIS LOCATION AT ALL COST! read more

US Post Office - Damon tryin to stop my refund mad he had to process it. - Post Offices Near Me - Las Vegas, Nevada

This is for the garside location beware these people do not care about your mail or any sort of procedures that they have agreed to do as far as their job goes they released my IRS packet that had arrived for me to my former landlord who signed my name fraudulently I have informed delivery they have my ID on file they needed to check ID since this was a sensitive package they obviously did not he signed my name and let him take my package this is the second time this has happened at this location I went in to complain they referred me a phone number I called and spoke to a manager who is incredibly rude unprofessional and a little racist I believe I would literally not buy a house in this service area to avoid all of the massive problems I could see happening if this was my regular post office thank God I moved out of that area but I will be following up with a postmaster general and anybody else I can to correct this problem so careless and no customer service skills zero I'm considering legal action to force them to take accountability. It's a complete joke run by clowns. Please for the safety of all of us this place needs to be completely started over fire everybody and hire a new staff this is the only way you're going to correct this place. read more

Constant problems with delivery and snarky employees. They hold mail when it's supposed to be delivered and deliver it when it's supposed to be held. Incompetence at its finest and even with continuous feedback nothing changes. I would use any other branch if I had the chance. read more

Fix ur damn customer service. Add more people we been waiting for 15mins and you guys dont care. read more

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Well if your like me and can't make it to the post office right at what ever moment you need to might as well cut your loses because no and I mean no answers the phone it's like there allergic to picking up that damn phone u have been calling since they opened today And then my mail carrier tried to tell me he didn't see my redelivery submitted even though I put that in the day I got the "hey sorry we missed you"tag which was 4 days ago but he dropped off ridiculous mail but the important things he missed or failed to double check his mailbox. I'm very frustrated with this post office at this point and the app because they had been no update on my mail . & the mailman basically told me I could go it myself . I'm looking like don't cha think if I could I would lol . But yea so just been dealing or trying to deal with this ALL DAY read more

FOR PEOPLE WHO MAIL OUT PACKAGES: These guys are fine, they're a post office, they're doing their job, but they've suddenly stopped keeping the doors open for P.O. Boxes and outgoing mail. Yet another office I can't use after hours (during business hours, customers make a disaster out of the parking lot). read more

If you want to come to a post office where the self service kiosk works, don't come here You'll waste 15 minutes entering everything in for the machine to dent every card you have Once again late to work because this post office is fkn dumb read more

highly do not recommend, staff swearing, joking around when people in line, disrespectful, rude, they treat you like it's our fault they got a job at the post office, do not come here, USPS please fix this plant these folks are garbage read more

I had a great experience, the people behind the counter were very responsive and kept the line moving.

Great location! Parking out front, no wait inside and excellent help by very friendly staff that was all smiles. Post offices are never like this normally! read more

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This stop is usually a convenient errand after work (if the relief postman skipped us on picking up our outgoing mail, or if website orders came in after the postman visits). I like this one because there is a handled drop box inside for already posted mail/ packages- I am not sure if oversize boxes can fit, though; the average size box I usually use is 6 x 6 x 6 unless I use the Priority Flat Rate boxes or mailers (we use our Pitney Bowes machine at our office). There is also a separate slot for metered flats (letters and manila envelopes). There is a self-service kiosk to the left side. Also, this side, is where the free USPS priority shipping boxes are located. I usually don't stop at the counter (on the right side). My husband has stopped here on saturday mornings; we are usually inside the car. This one is not the busiest location in Spring Valley, so that is also why I prefer going to this one after work or during weekends. There is usually about 5-10 customers when I've visited. (The Rainbow/ Spring Mtn. one is a madhouse.) The parking lot is a good sized one too. Unlike the Rainbow/Spring Mountain location, there is no drop box outside. The only issue with this one is there is often a homeless person asking for handouts. I ignore anyone doing that anyway, so I am just giving you all a warning. read more

US Post Office - Post Offices Near Me - Las Vegas, Nevada

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The lady at the pick up window told us she will be right back.... 30 minutes later and the line gets longer and longer and she is still no where to be found. She sure as hell taking her sweet sweet time. Absolutely no regard for other people's time. THIS IS WHY USPS IS LOSING MONEY WVERY YEAR. Lazy employees, unsatisfied customers, people take business elsewhere. read more

Mood: 1hr before closing-- in a rush Had to make a quick stop to mail off some important papers. I initially pulled into the employee parking where it looked like a warehouse. One of the drivers was very short when I asked for directions to the entrance (I'm new to the area) & was a little rude. However, right when I walked in. I stood in line there was an older mail who help assist me and was very kind. As the line moved there was another AA woman with short hair who offered help. (Really wish I got their names) It's my turn to check out and Jean was very pleasant and helpful & funny even at the ending and very busy part of her shift. I don't have many great experiences with Post offices as most workers do seem very annoyed. As I could somewhat understand. But in customer service jobs it's important to try to keep a good spirit and that's exactly what this team did. read more

I came to this location to send a gift to my mom. This experience was so horrible that it tainted a memory in my head. The man behind the desk was so nasty it was insane. I've never been treated so poorly in public in MY LIFE! I ended up leaving as he was talking to me because he really had me so angry with the way he was talking to me. If you're gonna work for the city then be professional. If you're miserable then retire. I highly DO NOT recommend this location. The ghetto. read more

Avoid Keli!!! Colors in her hair & glasses. She was very rude, overly sarcastic & just not helpful at all! Even tried to belittle me & then said "tape your shit and get back in line". I was shocked.. Another rep I asked the same questions and he took care of everything easily. He was happy to help and made me feel confident my package will arrive safely. I Will visit again to get his name and leave a good review. But left promptly because of how uncomfortable Keli made me. read more

Well you'd think standing around at the post office would be a drag BUT because of an employee named Malu she made it very easy for me to get in and out she helped me wrap my package perfectly with bubble wrap and showed me a shortcut mailing it easily to where you don't have to wait in line also. She gave beyond excellent service to me and took the time to help me even in a busy hectic environment. I am very grateful! Thank you Malu:) read more

Post office wasn't even open during posted hours. Sign said they were short staff - super inconvenient.

The lady who sits at the far left desk on the customer service counter will be sure to give you looks, an attitude, and a helpless expression every time you ask her a BASIC question that she should know as an employee. Be sure to avoid that part of the desk and get help from someone else. read more

It's a post office, super dated interior and only one employee working. Luckily, at 3PM on a weekday, there was only a short line. Employee was quick and efficient with zero personality, seemed like her patience had been worn thin by a ranting customer. Passport services only offered 9AM-3PM. Cards only process as debit. read more

Horrible customer service from supervisor and rep, Dwytt! I have a P.O. Box at this location. I've had it since the end of May. It is now the end of July. I forwarded my mail also at the end of May to my P.O. Box at the post office. Filled out the change of address form, I even received a confirmation in the mail at my old address that my mail should be forwarded. From the end of May to now, the carriers have been delivering my mail at the old address and NOT to my P.O. Box at the post office. Confused!!! I was mailed an IRS check for my income tax and it was returned bc the POST OFFICE COULD NOT DELIVER IT. Again, CONFUSED! How does mail that comes to a post office that I pay for a P.O. Box at NOT deliver my mail? I came in today to talk to the supervisor, woman of color. She had an attitude, no customer service skills, lowered her mask, just to tell me, " I am not responsible for the carriers." She did not empathize, apologize or show any concern for the fact that I am missing an important piece of mail that could be beneficial for the current pandemic we are in. I was waiting on this check, it was mailed July 7th! I came to the post office on July 15th and spoke to a gentleman who took a photo of my ID and said he left a note with the carrier to make sure my mail was forwarded. This place is terrible in customer service. It's simple, we are all in different situations considering the climate of our Nation. THE LEAST you can do is show some consideration and empathy towards customers who are trying to understand what is going on with personal information. Don't tell me, "you're not responsible" ESPECIALLY if you're the supervisor! read more

US Post Office - Post Offices Near Me - Las Vegas, Nevada

I kind of understand why this particular USPS has a lot of bad reviews...but this place isn't that bad. They have good, friendly staff that are able to eagerly help you. My only complaint is that they keep the doors open 24 hours a day (for the kiosk or deposit boxes) but that enables the homeless people to come in and basically camp out at the location. They could probably have security to prevent this as now I won't let my wife use this location after hours because I worried about her being attacked or harassed for money. read more

US Post Office - Post Offices Near Me - Las Vegas, Nevada

Always slow like a slug if you come here.. I hate pulling up to this post office never employee around to assist.. I hate that there is not a closer post office read more

Bron was super friendly! He was patient, helpful and made me enjoy my whole experience. I haven't had the best experience at my usual location. USPS should hire more people like him! read more

The government is a failing business that never seems to disappoint. You can come here an hour before close and wait in line, still waiting because of people in front of you and when it gets to 5 PM they make everyone leave. Of course we are all frustrated that it was taking everyone so long at the window but we can't help that someone takes 30 minutes to pick up their package that's just how it goes. Do not come here even two hours before closing, there's a chance you won't make it to the window and then you will get turned away. Very frustrating to leave your job early to get to the post office well before close just for them to close on you. As people were dropping off packages someone behind the counter was yelling and people weren't friendly. All of us should've been mad to get turned away arriving well before close and I had to come here from Fremont for some reason my package was here, yet the employees are even worse. read more

Very busy, but Not a bad post office as far as uses post offices go.. But This one always has very long waits 20 plus minutes and if you are picking up a package expect to wait even longer. Always low staff and will make you wait in 2 lines if you need to mail something and pickup something. read more

US Post Office - People waiting in line - Post Offices Near Me - Las Vegas, Nevada

For the love of God, so that I don't have to interact with staff, please keep the package rotating bin open at all times. I use that so I don't have to ever interact with post office staff and the one time I had to give a pre-labeled package to somebody, I got snapped at because I didn't move fast enough to the window. I'm sorry that you hate your job but I didn't want to have to interact with you either. My two stars go to the rotating bin when it works because it never gives me attitude. read more

One of the busier post offices in Las Vegas. There's really no good time of the day on when the line can be busy, where you're waiting in line for ten minutes or where there is no line barely at all. The usually have enough postal clerks to move the line at a steady pace. Sometimes it can be the customers themselves that don't know basic postal stuff that can hold up the lines. I mean BASIC stuff. How does someone not know how to address an envelope? And sometimes there can be the occasional homeless person sitting out front begging. There is one main postal clerk that is there on a regular basis that really knows his stuff. Just don't annoy him. read more

I don't know what about other reviews but the people that works here answered all my questions and even correct me with one mistake that I almost did with sending a very important document to the immigration. They are very knowledgeable as far as what they offering packaging deliveries option etc Thanks for the help read more

US Post Office - Post Offices Near Me - Las Vegas, Nevada

Came in at 4:59pm today; couldn't get there any earlier. One clerk said it was 5:01, we're closed. Tried to explain to them that it was 5pm & they still had their doors open. By this time, another clerk now says it's 5:02. Cell phone showed it was still 5pm. Usually, there's a clerk at the door to close the doors at 5. This PO's clock are fast, and they know it, and their clerks aren't following their employers' procedures. F this place read more