The supervisor Brandon's was amazing he went over and beyond to solve my complicated issue…read moreinvolving my new build not being the system

"Where Letters Go to Die: A Gulag Review"…read more I arrive at 5:00 AM, expecting to be first in line. Instead, I find a queue wrapped around the building like the bread line outside a 1962 Minsk grocery store. Babushkas in housecoats. Grown men clutching Priority Mail boxes like they're smuggling defense secrets. Nobody speaks. Nobody smiles. Somewhere, a crow caws ominously. The building does not open at 8:30 AM. The building considers opening at 8:30 AM, deliberates on it internally, consults the Politburo, and then -- MAYBE -- cracks the door at 8:37, releasing a smell like a meat locker that lost power during a heat wave. I do not know what they are storing back there. I do not want to know. I suspect it predates the Cold War. Once inside, you are assigned a number and a fate. Speak out of turn, sigh too loudly, or make prolonged eye contact with an employee, and you are sent to the back of the line -- or, if the postal worker's mood is sufficiently sour that day, to what longtime patrons here simply refer to as "the Gulag Line," a mythical second queue that may or may not loop through a supply closet and back out into the parking lot. I came here today for one reason: to find out what happened to FOUR -- count them, FOUR -- letters I mailed over a month ago. Two to comrades in New Jersey. Two here in Vegas. My poor babushka has not received her money. My vendors are calling me daily, demanding payment, assuming I have simply vanished into the Nevada desert like a man who owed the wrong people money. I have become, through no fault of my own, an international letter-smuggling fugitive in the eyes of my own family. The clerk -- no name tag, obviously, they don't want to be identified by the tribunal later -- informed me with the warmth of a Siberian wind that "mail sometimes takes time" and that there was "nothing to track." Comrade, I don't need reassurance. I need Interpol. I need a forensic mail accountant. I need to know if my letters are lost, stolen, or currently being read aloud at a KGB holiday party. Pros: Excellent cardio from standing for three hours. Free character development. Cons: My rubles -- er, dollars -- are missing. So is my faith in the postal system. So, possibly, is an election somewhere. Do svidaniya, Russell Road Post Office. I will see you again next month, same line, same silence, same suspicious meat smell. Not because I want to. Because I have no choice. None of us do. 1 star. Would not defect again, but have no other option.

The staff aren't the warmest but still greet you. The location looks a bit run down as you enter…read morebut parking is easy so can't complain too much! My packages shipped out quickly and without issue so will continue to use this location.

service requested: i needed to some quickest shipping to my cousin in LA for a phone he forgot in…read moremy possession. They had the envolope and even advised me to buy bubble wrap to make sure the phone would not be damaged in transit. quality: it always so dark in there it feels so depressing but its government funded so what can you do about it. value: shipping things isn't as expensive as I imagine it. So doing it often maybe, but for one time it's not too bad.

UPBEAT AND FRIENDLY POST OFFICE SERVICE!!…read more Just mailing a couple things off and there was no line and the service I got was top-notch quality from Khalloni! She is definitely on point with kindness, smiling, bubbly personality, and super helpful. I spent a total of maybe three minutes in there tops. It was the fastest I've ever been in and out of a post office. They have a section for cards and packages like every other post office. Everything looked nice and neat. Affordable mailing. I mean everything goes up within inflation so prices vary. Definitely the best service I've ever received from a post office.

This has to be the worst post office I ever went to…read more If you need any USPS services don't go to this location. Who would think a post office would not be able to make a return label for a package? The person at the window also refused to make a regular label for my box because I had not fully taped it yet-I brought tape with me to finish after getting a return label which she couldn't do. The line was about 15 people long which is fine, it happens because there were only 2 windows open. There was a woman at one window who was chatting it up with the employee as she was browsing for stamps she might want in a large plastic bin, the kind you use to store stuff. By this time the line was literally out to the front doors. Several people in line suggested letting her browse stamps off to the side and let the line move and the employee said no, she can hold us all up as long as she wants. She bought $2.80 worth of stamps after all that. The upside of my wasted hour was that I tried Pirate Ship when I got home. Not only was it easy to use but I saved several dollars and was able to print a return label which does not get charged until the person on the other end actually uses it. In addition, the chat support is super friendly and helpful unlike the post office.

It is with great pleasure to honor this amazing Team!!! JW, BeJay,Alex,Rebecca…read moreSylvia,Hunter & Nick!!! they all have gone above & beyond delivering top-notch customer service!!! They make me feel special like Family Thankyou all so much for all that you accomplish each day.

This is technically 2 reviews. The first from a month or two ago that I had posted to google…read morereviews and one from today. Today: Manager Alex refused delivery of my package (I have an access point) without informing me that I am apparently not welcome at this location likely due to the review below lol. Odd since I have picked up a few other packages since then. Tracking and the RFID shows it's at the store so I have no idea where it actually is. Corporate doesn't even know. Logically the manager should have informed me once I picked up this package or at any point prior that I was no longer welcome. I have now rerouted my other incoming packages. A month ago: I have all my UPS packages held here for pick up as I work a lot and don't want to worry about porch pirates. I pay for that service. When I get a package that has been opened and is missing the contents, the employees are unhelpful. They'll also lie and say it was inspected, that the package wasn't opened when it was. I'll be opening all my packages in store from now on. Horrible.

DO NOT COME TO THIS LOCATION -- RACIST & RUDE! This girl is…read morebeyond unprofessional. I waited in line to send an express package, and when it was finally my turn, she hit me with a nasty attitude saying she "didn't have the label" and to "move" because people were behind me. The self-checkout wouldn't even let me enter the full address, so I had no choice but to get back in line. When I got to her again, she rolled her eyes and said, "I already told you I can't help you, what don't you understand?" Then she started cussing and made a racist comment telling me I should "ship myself back to Mexico instead." Absolutely disgusting behavior. I walked out before it got worse, but trust -- this place needs to handle their staff ASAP.

Yesterday, I went to the post office with about 50 small packages. Six of these packages were…read moreextremely important, so I requested that they be listed on a separate receipt; however, the staff refused, insisting that only a single receipt could be issued. I hadn't violated any rules or done anything wrong whatsoever; they simply didn't want to do the extra work. Consequently, they used various excuses to harass and obstruct me--illegally refusing to serve me--and told me to go to a different post office instead. Their so-called manager and a colleague named "Stardust" were incredibly rude, shouting loudly right there in the office. When I attempted to reason with them, they threatened to call the police on me. They also spouted all sorts of incoherent nonsense that I couldn't even understand. This behavior is truly outrageous; these individuals are completely out of control.

Advantages of a post office in a small historic town: it looks adorable, staff is actually friendly…read moreand there is no wait. Day and night difference with the city!!

So helpful and always on time with our mail. I would recommend to anyone who lives here.read more

Mailed out an envelope that couldn't be bent & mailed to Utah. The associate, Cash, I believe his…read morename was, super nice & helpful. He did exactly what I needed to do. Very laid back, but his customer service was appreciated.

Rashid is a wonderful person, always smiling and helpful. I went in with a QR CODE that was…read moredifficult to scan and Rashid kept at it until he got it. A great big thank you for a job well done.

It's pricey but they're pretty good in customer service, shipping materials selection.read more

Prices to ship are already ridiculously expensive. Then they tack on very high prices for box,…read morebubble wrap---and tthe time for the service man to attend to your packages. Honestly it's too much to be gouged in so many ways.

Love this convenient postal service in my neighborhood! Parking was easy and I didn't wait in line…read more Totally in and out. Prices made total sense and the man that worked with me I had a lovely conversation with! We talked about our favorite steak houses in Las Vegas. Enjoyed the added personal touch :) I very much felt taken care of

This place is the definition of slay, walked in and was greeted immediately the lady behind the…read morecounter was so loving and helpful, this place is so much faster and than all of those block chains UPS,FEDEX,USPS, no long lines and super friendly people. 10/10 would definitely recommend to all my girls!!!!