Had to stop by the post office because they broke into our mailboxes in our town home community…read more This post office has a couple mailboxes outside for drop off and a drop off area inside. There are also PO Boxes located inside the facility if you needed in a quire one. This location is open from 8:30am to 5pm. Coming around 1pm is a sweet spot. The post office isn't usually crowded during this time. Sadly it was a wasted trip because our mail was already redistributed to be delivered to our home so we should have it tomorrow. The downfalls to this location is the priority mail packaging is never fully stocked and when the line is long, it doesn't move very fast. Sense of urgency appears to be non-existent. I don't find much value in the post office prices. I guess the most bang for your buck is priority because it's flat shipping based on package size, provides tracking, and insurance.

We have had our mailbox vandalized several times. They have serviced other streets by replacing the…read moreneighborhood mailbox with a mailbox that doesn't require a key and cannot be broken in to. But we have never received that service even though we have requested it. We are told we have to fix our own box and buy a new lock with a key. We are tired of doing this. This is the US Postal SERVICE! There must be something you can do. Sincerely, Cindy K

17 people in line and one clerk's lane open The…read moreunorganized post office I've ever seen She works by herself with impatient customers who rush to run their errand I feel really sorry for her. Maybe I need to survey the bottom of the recipe. Every body should do also help for better service

They say they open at 10 am it is 10:10 and they still have not opened. The line is long they have…read moreno urgency and to top it all off they still have an attitude! People have stuff to do places to be. Mail is very important they should really be on time and respect people's time just like we do to them.

I went In for a change if address and did everything I was supposed to do all for it not to get…read moreprocessed at all . thank you to the heavy set african American woman that spoke of professionalism and work actually being done there but delivered the complete opposite.. you guys need to be shut down .

Food service, friendly and fast most of the time. I have to be honest, they get really busy…read moresometimes but they are good are trying ti process everyone as soon as posible.

Stopped in to drop off a package that needed to ship out via UPS. The package I was shipping is a…read moremedical package so it comes with a receipt and print out for records. The quality of service here is great. The people working are always friendly and greet you when walking in. The location also has moving items, mailing items, and printing/faxing available. The value is ok if you need something quick and convenient. There are other places that may be cheaper. Definitely check this place out if local. I chose this place for all my Amazon returns because it's convenient.

I was a mailbox customer at UPS Store #6941 and have spent more than a month trying to get answers…read moreregarding a package that was scanned into the store and then could not be located. According to tracking, my package was scanned into the store on 4/16/26, and I received notification that it had arrived. When I later attempted to retrieve the package, it could not be found. An investigation was opened on 4/28/26. From that point forward, I communicated primarily with the store manager, Ally, and received a series of conflicting explanations regarding the status of my package. On 5/5/26, I was told that the package was still under investigation and that documentation was being reviewed. However, I later learned through UPS that the original investigation had actually been closed on 5/4/26 because UPS had determined the package was delivered correctly to the address on file. Despite that, I continued receiving information suggesting the matter was still being investigated. At one point, after I expressed my intention to escalate the matter to corporate, I was told that the package would be "redelivered" to the store. This immediately raised concerns because the package had already been scanned into the store on 4/16/26. I later contacted UPS International Claims directly and was informed that the statement that the package was going to be redelivered was false information. When I brought this information to Ally's attention and requested clarification, communication from her stopped completely. What makes this situation even more frustrating is that I was told Ally had spoken with the claims department and that the package remained under investigation, despite UPS records showing the original investigation had already been closed the day before. Since then, I have repeatedly requested updates and clarification regarding: * What happened to my package after it was scanned into the store * Why I was given conflicting information * Why I was told the package would be redelivered * Why the status I was being told did not match information provided directly by UPS I have also repeatedly requested contact from management and ownership. Multiple employees have told me they would notify Ally and have her contact me. I was told again recently that Ally would reach out. She never did. To date: * I have not received a clear explanation regarding the chain of custody of my package. * I have not received answers to several reasonable questions. * I have not been contacted by the store owner. * Ally has stopped responding after I questioned the discrepancies between what I was being told and what UPS Claims told me directly. I understand that packages can be misplaced and that investigations take time. My issue is not simply that a package went missing. My issue is the lack of transparency, the contradictory information, the lack of follow-through, and the complete breakdown in communication once I started asking difficult questions. As someone who receives time-sensitive business and promotional shipments, this experience has been incredibly frustrating and has significantly damaged my confidence in this location's package handling and customer service practices.

I stopped by the UPS Store to return a few Amazon items and honestly forgot how convenient the…read moreprocess is. The Amazon drop-off system is so easy. I always choose return to UPS store if available as option for me. It's too easy! You just bring the item with the QR code and use the self-scan. No printing labels, no packaging stress, nothing. I was in and out in just a couple minutes. The staff is super friendly and efficient, and the whole experience always feels streamlined. It's one of those small conveniences that makes a big difference when you're running errands. If you do a lot of Amazon returns, using the UPS Store drop-off is definitely the easiest way to do it. If you have mail shipment that requires supplies and requires items to be weighed, this is a shop for all those needs. Always a pleasure to do business here. Services can be pricey but that is expected. This place is convenient in more ways than one and you pay for that. I like this neighborhood store. I'm always in and out in a flash!

I had the best experience at this UPS store. Both Mike and Isaiah were wonderful. They condensed…read moreall my boxes and made it affordable for me. They were kind and had exceptional customer service and took care of us. This was a great experience. I definitely recommend people to go to this UPS store! They are always friendly, helpful, kind, courteous, and they help in every way. They put the customer service first and want a happy customer! Thanks, Mike and Isaiah!!! Keep up the amazing work!

Great job shipping my international package. The costs were reasonable. Will come again.read more

DHL - Don't go here ... if you do your own label, they won't call DHL…read more He told me today they get charged to schedule a pickup... LIES!! I offered to pay the charge, and he said no... its a secret how much.. LIES! Went back to my office, and scheduled a free pickup online. Why can't they do that for me? I would have paid.... Lazy staff... Avoid this place...

This is the go to spot for any of your shipping needs, other places just can't compete…read more The service is always quick and easy and the staff here is always so helpful and just makes everything a breeze.

The we're very informative and helpful in every way. I am definitely coming back for all my…read morebusiness and packaging needs

Well this post office has a poor track record. My wife had ordered a package. We tracked it, said…read moreit was given to resident. Nope!! We went to office talked to clerk said it was mistakenly placed in other route, went back next day , they lost it. Said cant find it. WEIRD!! Waited for manager, said be hee soon 15 minutes later said she was in field and cant contact her.. filed a lost claim . Never heard back... worse post office personnel !!!!another incident, waited for box, said it was delivered but noone home. I waited all day. No show, checked mb paper said it was at office. wife went to office,older gentleman said cant find it checked in back twice, said come back later, i went hour later and another clerk checked for me and boom it was there. Lazy personnel,rude, need intervention and education on customservice... not a busy place just slow..

I rarely ever go inside the post office, but today I needed to send off a package. I didn't tape it…read morebecause I'm used to going to the UPS Store where they're always so kind and tape it for me without an issue. The USPS employee helping me, though, was pretty rude. He told me, "Next time come prepared," and said he'd tape it this time, but he looked annoyed the entire interaction. It honestly caught me off guard. I thought USPS employees were paid well and trained for customer service, so I'm not sure why he was so cranky. I also needed to buy a roll of stamps, but I didn't want to "bother" him any further, so I'll just purchase them somewhere that actually deserves my business. Not the experience I expected at all.