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    FedEx

    1.0 (14 reviews)
    Open • 10:00 am - 7:00 pm

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    Same driver delivering a now compromised ripped open package the next day and encouraging my signature for it
    Britney F.

    FED EX EMPLOYEES STOLE MY SONS IPHONE. I am submitting this complaint and request for immediate investigation regarding a stolen package delivered by FedEx on 12/19/2025, following a failed delivery attempt on 12/18/2025. On 12/18/2025, a FedEx delivery driver (distinctive facial tattoos; photographs from footage attached) attempted to deliver a Verizon shipment containing a new iPhone valued at over $1,200 to my residence in Oak Hills, CA 92344. We were not home at the time. Our home surveillance footage clearly shows the driver in possession of a package in normal, intact condition, with no visible signs of damage or tampering. The driver left with the package and left a delivery notice. The notice later blew off the door, and I was unaware of the attempted delivery until after the subsequent incident. On 12/19/2025, the same driver returned with the package. At this time, the box was extremely light and clearly tampered with--the tape was partially detached, the box improperly folded, and the condition was materially different from what is shown in the surveillance footage from the prior day. Photographs of the altered condition are attached. Upon arrival, the driver initially attempted to obtain a signature from my 12-year-old daughter. I asked what I was being asked to sign for, noting that the package felt unusually light. The driver encouraged me to sign, stating that packages like this require signatures due to fraud and that he delivers light packages requiring signatures all the time. The Verizon labeling was not visible. Relying on his statements, I signed and immediately brought the package inside. Upon opening it, I discovered the box was empty, containing only packing paper and a Verizon receipt for the iPhone. I immediately confronted the driver before he left the property and informed him that the package was empty. During this interaction, he repeatedly referenced widespread theft and "shady activity" at the Bloomington facility, stating that many workers there steal packages. He stated because I had opened the package, I would need to resolve the issue directly with Verizon and that there was "nothing he could do." It has been a world of trouble attempting to replace this phone. Given the circumstances, I find it highly concerning that: The same driver handled the package on both days He was aware of the package's original intact condition He attempted to secure a signature for a clearly empty and tampered package He failed to disclose the obvious condition of the package He openly acknowledged systemic theft at the facility where he works At a minimum, the driver knew the package had been tampered with and failed to follow proper protocol. There is also a reasonable basis to suspect his direct involvement. He also submitted a photo of a note left on my door the day before, as the proof photo of delivery... not the ripped open package. This package was the only Christmas gift my son was receiving. As a result of this incident, I have spent hours dealing with FedEx, Verizon, and the Sheriff's Department. A criminal report has been filed and BBB complaint as well. I have been relentlessly pursing Verizon's through investigation into the matter as well. According to them they have knowledge the package never left the truck and will be holding those responsible accountable as well and requesting footage from the truck. I will be making sure someone is held accountable for this and will post everywhere and anywhere I can since I can't get ahold of anyone at the Bloomington facility

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    Two Men and a Truck Moving - We are a licensed and fully insured company with background-checked professional movers.

    Two Men and a Truck Moving

    (11 reviews)

    After living in the same apartment in Corona for eight years, I finally moved to Irvine. To be…read morehonest, I was terrified before moving day. I was so stressed that my whole body was reacting to the anxiety. In all of my previous moves, my brother rented a U-Haul with a couple of helpers, and somehow we always ended up with broken furniture or damaged belongings. This time I decided to spend a little more because I'd rather pay professionals than have to throw away broken furniture and buy everything again. I searched through about ten different moving companies, and Two Men and a Truck stood out to me. I'm actually the type of person who reads the negative reviews first, not the positive ones, and I noticed this company had almost no bad reviews. That's what convinced me to book them. On July 21, Ivan and Adrian arrived at my apartment at 9:00 AM. I had already packed most of the smaller items myself and taken them over in my car, and my dad had wrapped some of the larger furniture the night before. But the moment Ivan and Adrian walked through the door, it honestly felt like someone had poured cold water over all my stress. I instantly felt calm. They were incredibly professional. They carefully wrapped everything that still needed protection, moved everything efficiently, and handled every piece of furniture with so much care that I found myself just standing there watching them work. Before I knew it, my apartment was completely empty, and somehow they had fit everything perfectly into the truck. When we arrived at my new apartment, the closest elevator was unfortunately out of service, so they had to use a much farther elevator and walk a much longer distance with every load. Even with that unexpected challenge, they never complained. They kept smiling, stayed positive, and worked just as hard from beginning to end. My new apartment door was smaller than my old one, so they removed the legs from my sofa to get it inside and then reassembled it perfectly. They also disassembled and reassembled my bed, and honestly, they put it back together even better than it had been before. What I expected to be a nightmare turned into one of the smoothest and most enjoyable experiences I've ever had. Thanks to Ivan and Adrian, I'm no longer afraid of moving. The biggest surprise came afterward. My dad and I were adding up all of our moving expenses, and we realized the total ended up being even less than we had expected to pay. Not only were there no hidden charges, but the final cost was actually lower than we anticipated. From the bottom of my heart, thank you to Two Men and a Truck, and especially to Ivan and Adrian. You turned one of the most stressful days of my life into a wonderful memory. I won't even think twice about using this company again in the future, and I'll happily recommend you to all of my friends and family.

    After using the Corona Two Men and a Truck operation locally, we committed to using them for an…read moreinterstate move from SoCal to Oregon. Pick up was at two local residences and the four-man crew very carefully wrapped & loaded our belongings. Communication during the two-day commute was very good and the two Ivans did a great job getting us unloaded in our new home. Having dedicated movers who manage both loading & unloading and transport only your belongings is the way to go. I recommend this Corona based company.

    Bee The Change Wellness - Walk-in closet organization

    Bee The Change Wellness

    (4 reviews)

    We hired Holly and Dianah to organize our garage. Before, we were practically tripping over things…read morejust trying to get out to the car. They pulled some kind of magic and gave us way more space than I thought was possible. Every time I go to the garage now, I actually pause for a moment because I'm still in awe at how much space I have now! The process was extremely easy. They came in the morning and got started right away categorizing things, so my husband and I were free to do other things most of the day. It wasn't until the afternoon that they needed us, once they'd sorted everything into groups, to go through and decide what to keep, donate, or throw away. All in all it only took about an hour of our actual involvement, even though the whole job took the full day. Pricing was very reasonable, and we plan to use them again for organizing other rooms in the house.

    Wow, where do I even begin? For a long time I was living with clutter and messes, not because it's…read moremy preferred way of living, but because I have two kids and life got busy. I had hired a "professional organizer" that my husband found on Craigslist (insert eye roll) to organize my kitchen years ago and it didn't work out very well, so ever since then, I was leery of who I should hire to organize my home. Long story short, I got sick of living with clutter and decided I needed help. After a week of interviews and conversations, I ended up hiring Holly and Dianah to take on the daunting task of organizing my home. The goal is to organize the common areas downstairs first, before moving upstairs. I met Holly and Dianah in my home, where they explained the process to me and took measurements of my living space. They also suggested that I tackle one room at a time, as opposed to trying to do everything at once. This was a great suggestion, so I could see for myself if I liked their way of organization. Lucky for me, we were able to start the project within 1.5 weeks of time. It gave me just enough time to get rid of some unwanted furniture, and to buy all my organizational supplies (which they also helped with my selection process) After spending an entire day in my home, they successfully transformed my once embarrassing foyer and front room into a clutter free zone! They also put together a system that I'm going to try really hard to follow. The actual hours of labor they spent vs my estimates were 100% in line as well. Needless to say, hiring them was a great decision! We are going to tackle my living room next and I cannot wait!

    FedEx - shipping_centers - Updated September 2026

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